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911 Restoration of Kansas City Metro

Drywall, Interior Painting, Carpet Sales and Installation,

About us

Certified Water & Mold Restoration LLC, dba 911 Restoration of Kansas City specializes in water damage mitigation, mold remediation and reconstruction services in the Greater Kansas City area. We are a fully insured, IICRC Certified Firm and recognized as Super Service Award winners every year. Phones are answered 24/7 and staff can normally be onsite for emergency situations within one hour. Certified Water & Mold Restoration LLC, dba 911 Restoration of KC provides mold assessments ranging from FREE visual inspections to collection of air or surface samples to be tested by an independent laboratory. As an IICRC Certified Firm, our staff is trained to safely and effectively remediate mold from building materials and personal contents. We use a balanced approach when recommending solutions to each situation. Our staff is also highly experienced when dealing with water damage from flooded basements, frozen pipe bursts, toilet overflows, and hardwood floor drying. We are normally onsite within one hour for emergency situations, calmly recommend solutions, and work with all insurance companies,

Business highlights

14 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Water Damage Restoration, Water Extraction, Structural Drying, Mold Testing, Mold Inspections & Remediation, Drywall Repair & Reconstruction.

Services we don't offer

Asbestos Removal & Wood rot

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

2%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.9182 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
3%
3
3%
2
1%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 151-175 of 182 reviews

Monica A.
08/2017
5.0
They did an EXCELLENT job!!!
Description of Work: I had mold on my ceiling. They repair it and recommended a roof specialist to fix the problem so it would not happen again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from 911 Restoration of Kansas City Metro
We survived the experience with PayPal and glad it worked out! Thanks for the review.

Joycelyn B.
10/2016
5.0
Did a great job
Description of Work: Removed mold in our basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from 911 Restoration of Kansas City Metro
Thank you for the taking time to leave a review.

Linda W.
09/2016
5.0
unknown
Description of Work: Kent was very professional and helpful and was able to quickly and successfully eliminate my mold problem. He also answered my questions both before and after the work was completed. I highly recommend his company and am very happy with the work that was performed.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from 911 Restoration of Kansas City Metro
Thank you for the taking time to leave a review.

Lisa L.
07/2016
5.0
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from 911 Restoration of Kansas City Metro
Thank you for taking time to leave a review!

Ian C.
07/2016
5.0
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from 911 Restoration of Kansas City Metro
Thank you for taking time to leave a review!

LORETTA L.
06/2016
5.0
unknown
Description of Work: Mold remediation and remodeling

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,100

Response from 911 Restoration of Kansas City Metro
Thank you for taking time to leave a review!

Sarah L.
05/2016
5.0
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from 911 Restoration of Kansas City Metro
Thank you for taking time to leave a review!

Kristin C.
04/2016
5.0
unknown
Description of Work: Excellent service. Very responsive and professional. They went above and beyond to make sure that all the mold was cleared from my home, even beyond the basement. To do so, they left an air scrubber on the main floor of my home, just to make sure all spore were removed. It's been several months since the service, and I haven't had any recurrence. I'd use them again, without question.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,900

Response from 911 Restoration of Kansas City Metro
Thank you for taking time to leave a review!

T.J. M.
04/2016
4.0
unknown
Description of Work: They removed mold from basement and bathroom. Late for initial appointment, but did take 10% our bill because of it. Did a fine job with the actual job, but biggest complaint is that I could not get any type of follow-up from the company after the job was complete.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$3,200

Response from 911 Restoration of Kansas City Metro
Thank you for taking the time to leave a review. We are confused about your "follow-up" problem? One of our staff calls you every month to arrange to pick up the payment due on our 0% financing.

Amy W.
03/2016
5.0
unknown
Description of Work: This company did a very efficient job and were very professional. We would use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from 911 Restoration of Kansas City Metro
Thank you for the review.

Tina R.
03/2016
5.0
drywall
  + -1 more
unknown
Description of Work: I had a mainline backup and as a result, a flood in my basement. Chris responded immediately and conducted the water mitigation the following day. Initially, I had reached out to Serv Pro, who my insurance had suggested, but their bid of close to $4000 sounded high. Certified Water and Mold was rated higher than Serv Pro, so I decided to call them to get a second opinion and a bid. Certified Water and Mold was less expensive and run by local professionals. They tore out and hauled away my soiled carpet, a foot of the drywall around the perimeter of my basement, and cleaned the area so that mold did not set in. They also recommended an excellent company for the "put-back." Chris worked with my insurance and the whole experience, under the unpleasant circumstances of having my basement flood, was a good one. I hope I never have to use them again, but I would recommend them to anyone who finds themselves needing this type of work done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Response from 911 Restoration of Kansas City Metro
Thank you for the great review!

Mike G.
12/2015
5.0
unknown
Description of Work: Excellent service
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from 911 Restoration of Kansas City Metro
We appreciate the feedback and thank for taking the time to leave a review!

Richard M.
10/2015
5.0
unknown
Description of Work: Very difficult space to analyze, reach, and fix mildew area in an older house. Once Chris got involved, the service was excellent. He was very supportive and professional. The only improvement needed was they said they had a camera device for looking into hard to reach spaces and it wasn't working .Chris more than overcame that, though. Would use Chris again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from 911 Restoration of Kansas City Metro
We appreciate the feedback and thank for taking the time to leave a review!

Susan C.
10/2015
5.0
air duct cleaning
  + -1 more
unknown
Description of Work: Air quality test for mold.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from 911 Restoration of Kansas City Metro
We appreciate the feedback and thank for taking the time to leave a review!

Mary B.
10/2015
5.0
unknown
Description of Work: They removed black mold.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from 911 Restoration of Kansas City Metro
We appreciate the feedback and thank for taking the time to leave a review!

Robin D.
09/2015
5.0
carpet installation, drywall
  + 0 more
unknown
Description of Work: Removed damaged carpet, drywall, dried out basement, mitigated mold. Went very well. Timely and professional. Best price and worked out well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

Response from 911 Restoration of Kansas City Metro
Great customer and very easy to work with. Thanks for taking to time to leave a review.

Mike A.
09/2015
5.0
unknown
Description of Work: Dried out wet basement and carpet. Resolved mold issue on a back room that wasn't part of the original reason I called. Spent over a week coming out and making sure everything was going according to plan to salvage pad and carpet. I would highly recommend this company over others you may find on Google.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,750

Response from 911 Restoration of Kansas City Metro
Thank you for the review and great feedback!

Greg S.
08/2015
5.0
drywall
  + -1 more
unknown
Description of Work: Mold remediadion and sheetrock removal

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,000

Response from 911 Restoration of Kansas City Metro
Thank you for taking the time to leave a very quick (same day) review!

Cindy L.
07/2015
5.0
drywall
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from 911 Restoration of Kansas City Metro
Thank you for the fast review!

Weizhong L.
07/2015
5.0
unknown
Description of Work: Demolition of molded areas, and mold remediation. They did a good job. The price was fair. It went well, and they guarantee their work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,400

Response from 911 Restoration of Kansas City Metro
I thought you forgot me! Thanks for getting back on Angie's List and leaving a review.

DAVID L.
06/2015
5.0
unknown
Description of Work: Backflow testing for pool and sprinklers. Went perfectly. Showed up on time, quick service, greAt job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Response from 911 Restoration of Kansas City Metro
Thanks for the review.

T U.
06/2015
5.0
unknown
Description of Work: Located the problem, cut the wall away and cleaned up the area. I'm afraid that I don't remember the date or the cost. We felt it was very reasonable. The only thing which we were not expecting is that they do not replace the wall and finish it out. You have to find another workman to do it or finish it yourself.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from 911 Restoration of Kansas City Metro
Thank you for the review! I would like to point out that we can repair/replace the materials that are removed, but often wait until we know the extent of necessary demolition before providing a firm price.

Ames S.
04/2015
3.0
unknown

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0


Response from 911 Restoration of Kansas City Metro
We did not work for this member.

Marilyn P.
02/2015
5.0
drywall
  + -1 more
It was good. They did a good job
Description of Work: They tore out some drywall in the basement, re-treated the whole area and re dry walled and painted it. I also had them do the same work out in the garage. However they didn’t re-dry walled the area due to my request.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Response from 911 Restoration of Kansas City Metro
Thank you for the kind words and appreciate you taking the time to leave a review.

Jeni M.
10/2014
5.0
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from 911 Restoration of Kansas City Metro
Thank you for taking the time to leave the feedback!

Contact information

2021B E Spruce Cir, Olathe, KS 66062

http://www.911restorationkansascitymetro.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Drywall,
Interior Painting,
Carpet Sales and Installation,
Air Duct Cleaning,
Insulation,
Mold Testing & Remediation,
Water & Smoke Damage

FAQ

911 Restoration of Kansas City Metro is currently rated 4.9 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

911 Restoration of Kansas City Metro accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, 911 Restoration of Kansas City Metro offers free project estimates.
Yes, 911 Restoration of Kansas City Metro offers eco-friendly accreditations.
Yes, 911 Restoration of Kansas City Metro offers a 2% senior discount.
Yes, 911 Restoration of Kansas City Metro offers emergency services.
Yes, 911 Restoration of Kansas City Metro offers warranties.
911 Restoration of Kansas City Metro offers the following services: Water Damage Restoration, Water Extraction, Structural Drying, Mold Testing, Mold Inspections & Remediation, Drywall Repair & Reconstruction.
Asbestos Removal & Wood rot

Contact information

2021B E Spruce Cir, Olathe, KS 66062

http://www.911restorationkansascitymetro.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day