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Top Notch Heating Cooling & Plumbing

Heating and Air Conditioning, Air Duct Cleaning, Plumbing,

About us

Top Notch Heating, Cooling & Plumbing has been proudly serving the Kansas City Metro & Johnson County since 1974. We take pride in knowing that each and every one of our customers is completely satisfied, and every job is done completely and correctly, the first time.

Business highlights

51 years of trusted experience
Emergency Services Offered

Services we offer

Heating & cooling maintenance, repair & replacement, plumbing, duct cleaning.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8711 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
11%
3
3%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 51-75 of 711 reviews

RANDY D.
01/2017
4.0
heating & air conditioning/hvac
  + -1 more
We're on a maintenance program, I just set it up this summer. There were some issues with the last check-up. They were good on price. Overall, it is good, but the individual that they sent out this last time wasn't very knowledgeable with the heat pump system like mine. He was good, just a little short on knowledge with my system. Make sure they are knowledgeable with system that they are responsible for.
Description of Work: Top Notch Heating & Air Conditioning

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Don D.
12/2016
5.0
heating & air conditioning/hvac, electrician
  + 0 more
Very professional and polite. Have used before and will again.
Description of Work: Heater tune-up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Top Notch Heating Cooling & Plumbing
Thank you for the kind review!

David M.
11/2016
5.0
electrician, heating & air conditioning/hvac
  + 0 more
I have used them for about 20 years. I have always used them. I have a maintenance agreement with them. They come out twice a year. They come out in spring to check the air conditioning and in the fall to check the furnace. I use them every them every year twice a year. The cost was part of my maintenance agreement. I had a 3 year program, it was about $350. They come out twice a year and any extra additional follow up is at no charge. I will probably renew that because it is up with this next visit. They are an A on everything that is why I continue to use them.
Description of Work: I use Top Notch Heating Cooling & Plumbing. They do all my heating, cooling and installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Top Notch Heating Cooling & Plumbing
Thank you!

David M.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
At that time, I took it up for a 3 year period of time because I got a really great discount on it. I just continue to renew it. It is a local company. I know them and they know me by now.
Description of Work: I used Top Notch Heating Cooling & Plumbing.
Rating CategoryRating out of 5
Yes, I recommend this pro
$350

Response from Top Notch Heating Cooling & Plumbing
Thanks for your business!

sara W.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
The work went well, they came and winterized the heating units. They did a good job walking me through what they were doing. I would use them again when needed.
Description of Work: They did the winter cleaning of both units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Kelli B.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
It was good. They were very professional. They were great. They're coming back out next week for a furnace tune up.
Description of Work: They did an A/C tune up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Top Notch Heating Cooling & Plumbing
Thanks [Member Name Removed]!

Mike R.
10/2016
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
Went well. Provided me with a peace of mind that the vent was clean and safe.
Description of Work: Dryer vent cleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Top Notch Heating Cooling & Plumbing
Glad everything went well.

Stephanie M.
10/2016
3.0
heating & air conditioning/hvac
  + -1 more
The AC tuneup did not found any problem, but it broke down 3 months later. The whole AC coil were replace by another company. So the tuneup is not effective, money and time wasted.
Description of Work: AC tune up using Angieslist service deal.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0

$59

Response from Top Notch Heating Cooling & Plumbing
Did you call us to come take a look when it broke down? Unfortunately the tune-up does not guarantee that no future breakdowns will ever happen. The tech'[Member Information Removed] notes on the ticket says your A/C is only 5 years old. I hope another company did not take advantage of you. I apologize for the upset.

Nicole S.
09/2016
4.0
heating & air conditioning/hvac
  + -1 more
Good, services were completed within a couple of days
Description of Work: Tune up HVAC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$118

Response from Top Notch Heating Cooling & Plumbing
Thank you!

DONALD D.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
It was great they showed up the same day and got it working again.
Description of Work: I used Top Notch Heating Cooling & Plumbing for heating and A/C. They replaced the condenser and some wiring had burned up.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$618

Response from Top Notch Heating Cooling & Plumbing
Thanks [Member Name Removed]!

Michele R.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
Fabulous experience. Technician arrived promptly, went over entire air conditioning and furnace unit, repaired the unit and replaced filter. Since it was a very old unit, asked for an estimate to replace system. They followed up the following day to see that unit was still working properly and inquired as to whether I had decided on replacement. Did ultimately decide to replace unit and couldn't be happier.
Description of Work: Air conditioner service call/replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,700

Response from Top Notch Heating Cooling & Plumbing
Thanks!

Russell P.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
Wonderful! The professional that came out was very good at his job and got us back to running very quickly. It ended up being a capacitor that he replaced and gave me the options on pricing. He was very courteous and no-pressure. He explained my options and went with my decisions.
Description of Work: AC stopped blowing cool air. Outside unit stopped spinning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

Response from Top Notch Heating Cooling & Plumbing
Thanks for the kind review!

Jennifer A.
07/2016
2.0
heating & air conditioning/hvac
  + -1 more
Received an email this morning that they do not provide service in my area ( I live about 10 miles from the provider and within the Metro Kansas City area). I could say more but what is the point, they didn't want my business.
Description of Work: Purchased a deal for a diagnostic service call on HVAC. Reviewed the deal terms and the provider stated that it serves the Metro Kansas City area.

Rating CategoryRating out of 5
value
5.0
responsiveness
5.0

$39

Response from Top Notch Heating Cooling & Plumbing
I'm sorry. We are located in Western Johnson County and have a limited service area.

Carrie K.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
This provider showed up on time, diagnosed our problem and fixed it in a reasonable time frame at a reasonable price.
Description of Work: A/D repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

George B.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
On a hot Saturday night noticed house was getting hot at 8Pm, called Top Notch, response from technician 8:15, on site 8:30, unit running 8:45. Major kudos to Eddie.
Description of Work: Start/Run cap replaced with exact replacement that was on the truck.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Response from Top Notch Heating Cooling & Plumbing
Thank you for your business!

Jessica C.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
Came over on a saturday with no extra charge, took my angle's list coupon and fixed the blower in under an hour. Came out 30 minutes after I called him back. FABULOUS service.
Description of Work: We had an air conditioning unit that wasn't cooling. He diagnosed the problem to be our blower and replaced it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Top Notch Heating Cooling & Plumbing
Thank you very much!

Julie A.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
After troubleshooting the A/C unit as best I could, I suspected it was a defective fan motor - which is when I contacted Top Notch. It was the first 100 degree day of the year and I quickly learned that most other services could not send anyone for 2 or 3 days. Top notch not only sent someone that day, but he (Eddie) arrived in about 90 minutes from my call! Once the defective motor was indeed confirmed to be at the root of the problem, I was given options for remedy. Both being somewhat sizable amounts of $$$ (replace motor vs replace entire system), I sent the tech away in order to get another opinion. I soon learned that the quote from Top Notch was more than fair. I called back to say I would like to proceed with their services to replace just the motor. This decision and call happened 4-plus hours after he left - so I wasn't really expecting a return trip with a new motor on this day. I was wrong and more than pleasantly surprised when Eddie showed up within the hour and installed the motor in less than 30 minutes! He also checked the rest of the system for any eminent problems. Thankfully there were none. The price was fair, the process was very professional, the tech was very knowledgeable and arrived promptly after I received a courtesy call saying he was on his way (both times) - and most importantly, the house is now cool again. I will definitely use Top Notch again and recommend them highly to all.
Description of Work: Analyzed why circuit was being tripped every time A/C turned on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from Top Notch Heating Cooling & Plumbing
Great! Glad to hear things went well!

Amir C.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
These guys are THE highest standard. Everyone from the sales lady, Trish, the office lady, Joi, and the installers were exceptional.
Description of Work: Replaced entire HVAC system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,800

Response from Top Notch Heating Cooling & Plumbing
Thank you for the kind words!

Jim B.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
After evaluating the providers on Angie's List I called the number listed. Since it was Memorial Day weekend I was concerned about getting a repair done. I promptly received a callback from Wayne, the technician that was on call. He arrived a short time afterwards. Wayne was friendly, conscientious, professional and knowledgeable. He did a complete job evaluating the problem to determine the cause of the lack of output from the system. Low Freon was the cause and unfortunately the system is a 21 year old Lennox that requires the expensive R-22 to charge the system. The cost of the R-22 is not caused by Top Notch, but rather by the limited availability of the R-22. Wayne explained that depending upon how much Freon it was going to take, it could up being very expensive to replenish the Freon. I chose the recharge option vs. doing without AC for several days to replace the system. It took 3 pounds to complete the charge. I am a "repair watcher" and Wayne was comfortable with my observing and asking questions. I am completely satisfied with the work and would not hesitate to use Top Notch for repairs in the future and even replacement of the current system.
Description of Work: Central AC was blowing warm air and they determined the source of the problem and did the necessary repair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$473

Response from Top Notch Heating Cooling & Plumbing
Glad everything went well!

Shivaji J.
02/2016
4.0
heating & air conditioning/hvac
  + -1 more
This was a $39 big deal purchase. They came in and had an inspection. I paid $20 extra to have my system fine tuned. They were pretty expensive.
Description of Work: I used them for a heating and cooling diagnostic service.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$59

Response from Top Notch Heating Cooling & Plumbing
I'm sorry you were not happy with our pricing. We try to be very aggressive with the specials we run on Angie's List. Thank you for your business.

Bill L.
02/2016
3.0
heating & air conditioning/hvac
  + -1 more
Salesperson was adamant that there were extras involved due going up and down attic several times, etc.. In sum price seemed to be more important than quality and customer satisfaction. Once he pointed out that it would be $1, 7000 plus more the whole deal was off Their main office said ok to get full refund from Angie's List.
Description of Work: Gave tenant at the property a proposal of what it would take due to landlord and agent's late arrival.

Rating CategoryRating out of 5
value
1.0
responsiveness
3.0

$1,899

Response from Top Notch Heating Cooling & Plumbing
I did not give any prices to tenant. Landlord did not show for our appointment. Overage amount was $1700 due to being in an attic. Offer clearly states the $1899 furnace deal is for basement applications only. Tenant did tell me he had been without heat for quite a while and was getting tired of using space heaters. Hopefully him and his kids get heat soon.

Melissa B.
02/2016
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Top Notch saved our lives! Just two days after I contacted Top Notch HVAC they had a specialist at my house. He was friendly yet professional, and I really liked that he put on shoe coverings before entering my house. After inspecting everything in the furnace room he showed me where the outdoor vent pipe, that's supposed to lead the carbon monoxide from the furnace, was disconnected! We could have died in our sleep! He fastened it back on and then showed me the reason our furnace wasn't working properly. Everything I wanted to have done he had all the new parts for in his truck. I really liked that. I like that he told me upfront how much everything would cost and gave me choices. He didn't make me feel pressured to purchase any services. He fixed everything I chose to have repaired and explained to me how it worked and what to do if I had a problem. Top Notch really lives up to their name and I recommend them to everyone.
Description of Work: Inspected our furnace and humidifier to find answer to our heating problem. Repaired unattached pipe, installed new humidifier, redirected piping, changed furnace filter, fixed dampers, and explained everything to me thoroughly. (Part of the total price is the maintainence program I purchased for the future)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$515

Response from Top Notch Heating Cooling & Plumbing
Thank you for the kind review! Glad Erik got you taken care of so efficiently.

Brad D.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
I didnt use Top Notch but I wish I had because Tricia Wolfe was and would have continued to be excellent. I would highly recommend them over any of the major local firms, i.e.LBA, Bob Hamiliton, just to name a couple. Top Notch is smaller and I believe the service is more personal.
Description of Work: Tricia Wolfe came out and consulted with me on a new high efficiency HVAC system and zoned HVAC. She was VERY thorough and found many things that would have saved me money. That is if I had used Top Notch. I didnt and I regret it very much.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Top Notch Heating Cooling & Plumbing
[Member Name Removed], Thank you for your review. I enjoyed meeting you and discovering we had mutual friends. Please let me know how Top Notch can be of service to you in the future. -Tricia

Francis L.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
It went very well. We had scheduled the install as soon as possible. I asked that if they had a cancellation, to let me know if we could move up our installation date. They called the next day and we rescheduled. Everything was done quickly and professionally.
Description of Work: Installed new furnace along with air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,899

Response from Top Notch Heating Cooling & Plumbing
Glad you were happy with our service!

Mary Kay C.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
It went great. They came out and confirmed it was a great choice for our house then installed it and it's been working perfectly every since! I found out later that my parent's had used this company when they were alive, for the same purpose: to purchase and install a central air conditioner.
Description of Work: Installed a new home central air conditioner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,499

Response from Top Notch Heating Cooling & Plumbing
Thanks for your business!

Contact information

23754 W 82 Terr, Lenexa, KS 66227

http://www.topnotchheatingandair.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
DM-Mechanical 2022-2312

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Plumbing,
Water Heaters,
Water Filtration and Softening

FAQ

Top Notch Heating Cooling & Plumbing is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

Saturday: Closed

Top Notch Heating Cooling & Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Top Notch Heating Cooling & Plumbing does not offer free project estimates.
Yes, Top Notch Heating Cooling & Plumbing offers eco-friendly accreditations.
No, Top Notch Heating Cooling & Plumbing does not offer a senior discount.
Yes, Top Notch Heating Cooling & Plumbing offers emergency services.
Yes, Top Notch Heating Cooling & Plumbing offers warranties.
Top Notch Heating Cooling & Plumbing offers the following services: Heating & cooling maintenance, repair & replacement, plumbing, duct cleaning.

Contact information

23754 W 82 Terr, Lenexa, KS 66227

http://www.topnotchheatingandair.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed