Top Notch Heating Cooling & Plumbing

Great experience with selection and replacement. Some issues at final install with programming the new system where we had to have someone come back out, but they resolved issue quickly.

This was the hottest point of the summer of 2020 and they did what they could to get in for quote, and schedule as soon as a decision was finalized. Even to the point they called to see if we needed a window unit until they could get the new unit installed. It was also something we discovered that previous unit was OVERSIZED for our house and we downsized to make it more efficient. Process was smooth and we were cooled down in less than 1 week. Thanks

The entire project was excellently performed and very professionally done. I am very happy with the workmanship and knowledge of the technicians. They can come and work for me anytime.

Very well. TopNotch is always very professional.

workers had trouble with wiring. Had to hire an electrican to run the wiring so they could finish installing heater.

They've always done a good job of keeping the furnace / AC maintained.

Today I'm grateful for Top Notch Heating & Cooling! When the AC died last night in my home, I called them since they installed it and have serviced it for 9 years. After diagnosing the root cause as a burned up motor, determining the parts are still under warranty (thankfully saving me a lot of $$$), then discovering the part was out of stock at the mfg., Top Notch went above & beyond to find a viable, albeit temporary solution until the correct motor comes in! The manager agreed to take a new motor out of one of their units to serve as the temporary solution. Without spending a penny today, my home is cooling down again. (Labor charges will be assessed when the correct motor is installed). We take these things for granted sometimes, but AC is something many people in this world don't experience. I am so thankful that Top Notch went above and beyond to take care of me!

Everything went well. Mark and his assistant arrived at the scheduled time and preformed the requested work in a professional manner within the time frame he had estimated .The area where the work was performed was cleaned up and safety checks were done on areas where gas was being supplied to make sure there were no leaks. In addition all communication with the office was excellent .All calls were returned in a timely manner and I was informed when technicians were on their way per my request.

Overall it went ok. I think it was a little costly.

Great service! Had them come out after another AC company's tech did a maintenance visit, told me my AC will stop working any day now (it was working fine) and tried to sell me a new unit. Right after they left my AC stopped working. I called Top Notch to check out my AC to see what happened. The other guy did some deliberate sabotage to my unit. Top notch could have easily gone along with the scam set out by the other guys, but they were honest and just plugged the wires back in and said it's working fine, no repair or replacement needed. We'll only be calling Top Notch from now on. Only charged for the standard service call fee.

The installers called before they were to come and arrived exactly at the time promised. They explained exactly what they were going to be doing and performed the job flawlessly and on time. They cleaned up afterwards, explained the maintenance requirements and provided an overview of the new heater.

Very fast response, good work in a timely manner. Would recommend.

Smoothly outside of an unexpected shut off leak that needed to be fixed as well.

Installation went great, they showed up on time and work was done quickly. Plumber explained new features and how to light the pilot light.

The job went great. A new water heater was installed in a timely, neat and professional manner.

It was free because we're on their V-I-P service plan.

Great Experience, will be my go to for any heating/a.c./plumbing going forward.

Beautifully! Very responsive, coordinated with KCPL within 1 week. Finished early, and the installation is in far better condition than the previous version. Price was very reasonable. I would hire them again in a nano second! Their card is in my file for future reference should we need any additional electrical work done.

We had a flood from our toilet. They were very helpful with us as far as removing the toilet and putting it back. They are very conscientious and nice to work with. They know what they are doing and are good at explaining things.

Went very well. Was a special price on Angie's list for the equipment including installation. Estimate and installation were performed in a very timely manner and equipment and workmanship was excellent. Technicians were friendly and efficient. Replaced a breaker in the panel board and did not charge extra. Very good work.

I think he encouraged me to have parts replaced that didn't need to be replaced.

Their quality was good. They showed up pretty quick. Yes, I would use them again. They come back and check the freon.

Very well. I had drained the old water heater prior to the tech's visit. He was on time and job completed some 2 hours later. New water heater is operating good with no leaks or call backs.

My wife was home for the installation and she said the crew was very nice and right on time. The new water heater is a high quality unit and is working great. My concerns are that the cost of upgrading from a 40 to 50 gallon unit was pretty high but I accepted that. The bigger concern is that when I got home, I saw there was a new unsightly gash that went through the paint to the wood on the doorframe woodwork plus I had to replace a newly damaged door hinge that made the door difficult to open and close. They had taken this door off to get the new unit into our basement. They didn't mention the damage or poorly working door to my wife. It is a tight angle to get to our basement but they should have at least informed her that there was some damage.

Freon "supposedly" went from $100 to $200 a pound. Huh. I called 2 other HVAC shops and was quoted $110 and $120. You see, I have an old unit and it needs replacing...and I get the Freon rebated IF I just buy a new unit. Well, I priced other units as well...huh. Even WITH the price gouge on the Freon, a similar unit was 10% less. Shazam. I will be finding another HVAC company.