Top Notch Heating, Cooling & Plumbing has been proudly serving the Kansas City Metro & Johnson County since 1974. We take pride in knowing that each and every one of our customers is completely satisfied, and every job is done completely and correctly, the first time.
Everything went well! I had also scheduled a furnace maintenance and cleaning with them for the same day. They did a great job!
Description of Work: They cleaned my ducts/vents in the house. They hadn't been cleaned since I bought the house. The appointment was made during a busy part of their season so it took a couple of weeks for them to get here. But they arrived on time on the date that we scheduled.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$380
Response from Top Notch Heating Cooling & Plumbing
Thanks for the nice report card
John C.
03/2013
5.0
heating & air conditioning/hvac
+ -1 more
Everything went great. The tech showed up promptly, performed the replacement quickly (even though the design of the furnace had evolved since our modal was installed and required lots of rewiring), and everything is back to normal.
Description of Work: Our furnace (Lennox) was cycling erratically. Called Top Notch since they had installed it a few years back. Circuit board needed to be replaced along with a new motor and blower module. Eric, our technician, was prompt, very forthright, and courteous.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,491
Response from Top Notch Heating Cooling & Plumbing
Thank you for your business!
DONNA B.
03/2013
5.0
heating & air conditioning/hvac
+ -1 more
They showed up on time, didn't make a mess, checked to make sure furnace was working properly, easy job and I was pleased with it.
Description of Work: Furnace/Air Conditioner tune up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Response from Top Notch Heating Cooling & Plumbing
Thanks {Member name removed}!
Kelly D.
03/2013
5.0
air duct cleaning
+ -1 more
The office phoned to let us know the service technicians were on their way the morning of our scheduled service. They arrived on time, introduced themselves and explained the process to us. They were courteous and professional. They worked efficiently and when they were done they vacuumed up the small amount of debris that fell on the floor when they cleaned the vent covers with the air hose. They also showed us what they collected in their canister that collected the dirt and dust from the ducts. We were very pleased with the service and would not hesitate to call Top Notch again for future needs.
Description of Work: Whole house air duct cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$280
Response from Top Notch Heating Cooling & Plumbing
Thanks for your business!
taft J.
02/2013
5.0
heating & air conditioning/hvac
+ -1 more
It was a great experience. The guy was very professional and informative.
Description of Work: A Big Deal for $49 Furnace Inspection, Tune-Up and Cleaning!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Response from Top Notch Heating Cooling & Plumbing
Thank you for the kind comments
Dennis M.
02/2013
5.0
heating & air conditioning/hvac
+ -1 more
Our carbon monoxide detector went off and the fire department told us to turn off our furnace. Top Notch had done our maintenance on our old system. We called on Friday morning and had someone out to our house by noon to look over everything. Sales rep had a space heater at her house and offered for us to use it for the weekend until they could put in the new furnace on Monday. We also purchased an air conditioner as well. Sales rep came back later that evening with her space heater for us to use. It was a life saver as we had the coldest weekend. Service men that installed everything were very good. They cleaned up all their mess and were very friendly. They showed us how to use our new thermostat and told us to call if we had any questions. Furnace was installed first and the air conditioner was installed the next day! We had a phone call a couple days later to make sure everything was working and to make sure we were satisfied. Excellent service all the way around.
Description of Work: Had a new furnace and air conditioner installed.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,000
Response from Top Notch Heating Cooling & Plumbing
Glad we got you taken care of!
Linus D.
02/2013
4.0
heating & air conditioning/hvac
+ -1 more
It went pretty well. They showed up on time and stayed until the work was completed. They had to leave to get a piece of sheet metal to repair a hole left in the ductwork, but returned and completed the job.
Description of Work: Installed whole house humidifier.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$325
Response from Top Notch Heating Cooling & Plumbing
Thanks for your business!
Judy J.
02/2013
5.0
heating & air conditioning/hvac
+ -1 more
Overall this service went great and we as very happy with Top Notch Heating. Would use them agin.
Description of Work: Sean installed a whole house humidifier to our furnace. He was very professional, prompt and did a great job with the installation. He explained the function and how the system works. Cleaned up after himself and did it all in the time he said it would take him. We would referrer his service to anyone. The system works great.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
Response from Top Notch Heating Cooling & Plumbing
Thanks {Member name removed}!
Neil K.
02/2013
5.0
heating & air conditioning/hvac
+ -1 more
The work was performed while I was on a conference call for work. The service tech reviewed the status of the furnace with me after the inspection. We did not discover anything that needed action with the exception of replacing the furnace filter in a couple of weeks.
Description of Work: the furnace was inspected and they turned the water on to the humidifier. I signed up for the Spring inspection.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from Top Notch Heating Cooling & Plumbing
Thanks for your business!
Lucy V.
02/2013
5.0
heating & air conditioning/hvac
+ -1 more
It was a good deal. They came on time for the appointment. They were very cooperative. I would use them again.
Description of Work: I purchased a Big Deal for $49 for an A/C system tune-up and cleaning, including 1 lb of refrigerant.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Response from Top Notch Heating Cooling & Plumbing
Thanks for your business!
Gregory W.
02/2013
5.0
heating & air conditioning/hvac
+ -1 more
great work at approx half the estimates I was getting and my house is very comfortable this winter
Description of Work: Replaced my furnace humidifier
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
Response from Top Notch Heating Cooling & Plumbing
Thanks {Member name removed}!
Thomas J.
02/2013
4.0
heating & air conditioning/hvac
+ -1 more
They did an OK job, I thought it would be more thorough though.
Description of Work: Blow and go
Rating Category
Rating out of 5
Yes, I recommend this pro
$300
Diane C.
02/2013
5.0
heating & air conditioning/hvac
+ -1 more
Larry was great! I had purchased an Angie's list coupon for furnace cleaning. He did not rush even though I had the discounted price, and was very thourogh in explaining the condition of my furnace and what I should do to maintain for longer life. He explained the maintenance agreement option, but was not pushy about purchasing it, which I really appreciated. Will definatly use Top Notch again in the future!
Description of Work: Annual Cleaning and repair part.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Response from Top Notch Heating Cooling & Plumbing
Thanks for your business!
Sondra M.
01/2013
5.0
heating & air conditioning/hvac
+ -1 more
My husband dealt with Top Notch Heating & Cooling and seemed to be very happy with them.
Description of Work: I used a big deal from Top Notch Heating & Cooling. I believe we had a problem with our dryer vent and they resolved the problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
Yes, I recommend this pro
$95
Response from Top Notch Heating Cooling & Plumbing
Thanks!
Janice H.
01/2013
4.0
heating & air conditioning/hvac
+ -1 more
Scheduled in short order, in fact arrived early. But I was a bit disappointed on how quick the furnace inspection went. He was done in less than 30 minutes. Not sure it was very thorough. Guess you get what you pay for.
Description of Work: Inspected and cleaned furnace.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$49
Response from Top Notch Heating Cooling & Plumbing
I apologize that we did not provide you the value you deserve. Would you like to have our service manager come out and redo the clean and check?
Michael P.
01/2013
5.0
heating & air conditioning/hvac
+ -1 more
bought an Angie's list deal for two humidifiers to be installed in my heating system. They immediately called to schedule, quick availability and great installation services. The installer went over everything with me on how to set them up and maintain them and made sure I had all the contact information for any questions/service. Great experience!!
Description of Work: Two Humidifier Installation
Rating Category
Rating out of 5
Yes, I recommend this pro
$650
Response from Top Notch Heating Cooling & Plumbing
Thanks for the nice report!
Britt S.
01/2013
5.0
air duct cleaning
+ -1 more
I purchased an air duct cleaning coupon offered by Top Notch for $199 and called in the beginning of October to make an appointment. A service date couldn't be scheduled till November 29th, and to be honest I was a little disappointed it was such a long wait but I'm sure the coupon created a lot of business for them. The morning of the 29th they had some difficulty finding my house, somehow they didn't have the correct address and were about an hour late as a result. Once they arrived they got to work and did a very thorough job. It took longer than I had imagined but I was very pleased with how polite, professional and nice the two guys both named Tom were! I have a newborn baby and they were very considerate in trying to keep the noise as minimal as possible! I also purchased a pack of air filters from them and they were definitely less expensive then buying them individually at a store. Overall I am very satisfied with the work they did and will definitely call them if I need air duct cleaning in the future.
Description of Work: Air Duct Cleaning
Rating Category
Rating out of 5
Yes, I recommend this pro
$235
Response from Top Notch Heating Cooling & Plumbing
Thank you for your business!
Celeste C.
01/2013
5.0
air duct cleaning
+ -1 more
Used an Angies List Deal for Air Duct cleaning. Workers were very professional. They did a good job and cleaned up afterward.
Description of Work: please stop asking me to review this company. They cancelled our appointment and it is not rescheduled until 1/8.
Rating Category
Rating out of 5
Yes, I recommend this pro
$170
Response from Top Notch Heating Cooling & Plumbing
Thank you for your business!
Paul B.
01/2013
5.0
air duct cleaning
+ -1 more
The men were very professional and cleaned upafter themselves. They explained to my wife what they were going to do and how they were going to do it. There was an extra charge for additional air ducts (the package was limited to 12 ducts) and they explained that as well and gave us the option to do or not do those extra ducts. They showed my wife how much dirt they removed from the ducts. The even cleaned up our lint pipe for no extra charge. We were very happy with the experience.
Description of Work: Air duct cleaning for the whole house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$199
Response from Top Notch Heating Cooling & Plumbing
Thanks!
GINA M.
01/2013
5.0
air duct cleaning
+ -1 more
Once he explained what was involved, I decided it was not something that I needed to have done. Also, the cost would have been twice the cost of the deal, because of the number of vents that I have. Some of the vents would have also involved having them removed from the wall. He was very professional and very thorough in his explanation.
Description of Work: I purchased a Big Deal for $199 for whole house air duct cleaning.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
win H.
01/2013
5.0
heating & air conditioning/hvac
+ -1 more
It went as expected and at the quality that I expect
Description of Work: They were able to also install a whole house humidifier on the spot.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Response from Top Notch Heating Cooling & Plumbing
Thanks for your business!
calvin T.
01/2013
4.0
heating & air conditioning/hvac
+ -1 more
The workman was on time, pleasant, and seemed to know what he was doing. He took adequate tme to properly install the humidifier. He gave us instructions on how to adjust it to changing needs of humidity in the future. We gave him the num ber showing that the service had been paid for. It was a good experience and hour humidity comfort level is better.
Description of Work: Humidifier installed.
Rating Category
Rating out of 5
Yes, I recommend this pro
$325
Response from Top Notch Heating Cooling & Plumbing
Glad we got you taken care of!
Shari T.
01/2013
5.0
heating & air conditioning/hvac
+ -1 more
It was an overall great experience
Description of Work: Top Notch installed a humidifier on my furnace. The service tech was professional and did an excellent job with the installation and walking me through how it works and steps I need to take between seasons.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Response from Top Notch Heating Cooling & Plumbing
Thanks you for the kind comments
James S.
01/2013
2.0
air duct cleaning
+ -1 more
No work was ever done. We called and gave them our address and they said we were out of their service area.
Description of Work: I bought a Big Deal for $325 for Whole House Humidifier Installed.
Rating Category
Rating out of 5
value
5.0
professionalism
4.0
Response from Top Notch Heating Cooling & Plumbing
O.P. KS. 66213 is well within our service area!! Not sure what happened there?
Walter W.
12/2012
5.0
air duct cleaning
+ -1 more
Overall very good. Only irritation was that there were a good number of screws laying around on the floor after they closed the ducts.
Description of Work: Air duct cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Top Notch Heating Cooling & Plumbing
Sorry about the mess. Will mention it to the guys!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Air Duct Cleaning,
Plumbing,
Water Heaters,
Water Filtration and Softening
FAQ
Top Notch Heating Cooling & Plumbing is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Saturday: Closed
Top Notch Heating Cooling & Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Top Notch Heating Cooling & Plumbing does not offer free project estimates.
Yes, Top Notch Heating Cooling & Plumbing offers eco-friendly accreditations.
No, Top Notch Heating Cooling & Plumbing does not offer a senior discount.
Yes, Top Notch Heating Cooling & Plumbing offers emergency services.
Yes, Top Notch Heating Cooling & Plumbing offers warranties.
Top Notch Heating Cooling & Plumbing offers the following services: Heating & cooling maintenance, repair & replacement, plumbing, duct cleaning.