Top Notch Heating, Cooling & Plumbing has been proudly serving the Kansas City Metro & Johnson County since 1974. We take pride in knowing that each and every one of our customers is completely satisfied, and every job is done completely and correctly, the first time.
We have actually used them for years so I would say it’s pretty much what we expected. We just had a really good ongoing at that time to so that make it work. Nice guys. I think the last time we used them that was November. I don’t remember my husband is in charge with that stuff. We feel they are fair. We moved a lot we just feel they’re fair.
Description of Work: Top Notch Heating, Cooling & Plumbing did furnace clean and check.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Response from Top Notch Heating Cooling & Plumbing
Thanks for your business!
JENNIFER W.
03/2014
5.0
plumbing, water heater repair
+ 0 more
The team removed the old 60-gallon water heater and installed a new 40-gallon heater. It required finding a way to boost the new heater up about six inches so that it could connect with the pipes for the larger heater, and they did a nice job of identifying a solution. The team was nice and professional, they cleaned up, the water heater works just fine, and it was an Angie's List special, so the price was excellent. After they left, I found myself wishing that I had asked them to walk me through what I needed to do to maintain the water heater. I'll read the instruction manual, but sometimes it's easier to be shown. That's something they might offer to do for customers that I would think many would appreciate.
Description of Work: Installed a new water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Response from Top Notch Heating Cooling & Plumbing
Thanks for your business! The great thing about modern water heaters is that there is no maintenance! Just enjoy the hot water!
R Michael S.
02/2014
5.0
heating & air conditioning/hvac, air duct cleaning
+ 0 more
Good experience all around. Thank you!
Description of Work: Did a great cleaning the ducts in a house that really needed it. They also removed a non-functioning humidifier, patched the ducts, tuned up the furnace, for a reasonable additional charge.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$249
Response from Top Notch Heating Cooling & Plumbing
Glad you were happy with our services! Thanks for the kind review.
Barbara N.
02/2014
5.0
water heater repair
+ -1 more
It was fine. They came when they said they would. They were on time. They did what they said they were going to do. We were happy with it. We bought an upgrade for a larger sized water heater than what was on the "Big Deal" so we paid extra.
Description of Work: I used the "Big Deal" that I purchased for the services of Top Notch Heating, Cooling & Plumbing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$699
Response from Top Notch Heating Cooling & Plumbing
Thanks for your business!
Richard H.
02/2014
5.0
heating & air conditioning/hvac
+ -1 more
I was without heat and they came within 2 hours to fix my furnace. They did a good job.
Description of Work: They replaced the draft induction motor assembly.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Response from Top Notch Heating Cooling & Plumbing
Thanks for your business!
Patricia G.
02/2014
5.0
heating & air conditioning/hvac
+ -1 more
Showed up on time and did the job. Three weeks later, we called and they promptly came back to check the operation of the humidifier. Very pleased with their service.
Description of Work: Installed a whole-house humidifier.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Top Notch Heating Cooling & Plumbing
Thank you for your business!
Noelle S.
02/2014
5.0
heating & air conditioning/hvac
+ -1 more
It was not bad at all. It was a very nice guy and he did a very good job. They were on time. They explained stuff. He kept everything picked up and took his mess with him. It was all nice. My interaction with the provider was very nice. We had a talking back and forth about the time set and got everything done. They came out when I was available.
Description of Work: I have used a Big Deal for Top Notch Heating, Cooling & Plumbing. They installed a humidifier.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
Response from Top Notch Heating Cooling & Plumbing
Glad we got you taken care of!
Dianna F.
02/2014
5.0
heating & air conditioning/hvac
+ -1 more
My experience went very well. The staff was professional and friendly while visiting. I was pleased with the outcome of the service and would recommend this company to others.
Description of Work: Purchased a Big Deal for AC tuneup.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69
Response from Top Notch Heating Cooling & Plumbing
Thanks for your business!
Lien G.
02/2014
5.0
air duct cleaning
+ -1 more
It was good. They did good work and they came on time. I don't think that there is anything that I didn't dislike about them. I'm pretty happy with them.
Description of Work: We used a Big Deal for Top Notch Heating, Cooling & Plumbing for air duct cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Top Notch Heating Cooling & Plumbing
Thanks for your business!
kenny Y.
02/2014
5.0
heating & air conditioning/hvac
+ -1 more
They worked out well. The technician was pretty knowledgeable. He wasn't tied up to sell me on anything and that was nice. I would have probably called them when I have an issue. The provider was good.
Description of Work: I used the Big Deal and heating & A/C service of Top Notch Heating, Cooling & Plumbing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
Response from Top Notch Heating Cooling & Plumbing
Thanks for your business!
Carolyn E.
02/2014
5.0
heating & air conditioning/hvac
+ -1 more
Used a Angie's List coupon for a whole house humidifier. Excellent deal! A very nice gentleman Came in home and removed old humidifier replaced with new and rerouted thermostat panel so that it could be viewed in better light. Also replaced our thermostat for the house heating system. Very professional very clean and well mannered. Highly recommend this company!
Description of Work: Installed humidifier for home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
Response from Top Notch Heating Cooling & Plumbing
Thanks for the nice review!
Joe M.
02/2014
5.0
heating & air conditioning/hvac, air duct cleaning
+ 0 more
I purchased Angie's List special for furnace check-up.I wasn't home when service was performed. They called my wife to set up appt and were here when expected. They wre courteus and professional. I have a 20 year old furnance and they didn't try to upsell.Gave us assurance that unit was still good and provided a discount coupon for A/C cleaning in the Spring. I will use them again.
Description of Work: Furnance check up and cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
Response from Top Notch Heating Cooling & Plumbing
Thanks for your business!
Dena P.
02/2014
5.0
air duct cleaning
+ -1 more
It was great! They were on time and did a fast and timely job. There were no additional costs associated with the Big Deal.
Description of Work: I purchased a $199 Big Deal for air duct system cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$199
Response from Top Notch Heating Cooling & Plumbing
Thanks for your business!
Michael G.
02/2014
5.0
heating & air conditioning/hvac
+ -1 more
It went well. He was on time and did a good job. He told me exactly what I needed. He inspected the unit inside the house and outside the house. He was friendly, courteous and knowledgeable.
Description of Work: I used the "Big Deal" that I purchased for the services of Top Notch Heating, Cooling & Plumbing. They did an A/C tuneup. I also needed a pound of freon.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Response from Top Notch Heating Cooling & Plumbing
Thanks for your business!
ARLENE C.
02/2014
5.0
heating & air conditioning/hvac
+ -1 more
I paid it for 2 years. They are prompt when they come and they give a good thorough job looking at stuff, and telling me what I need to do and not do. When I've used them for the check up stuff, it's just one person. They cleaned up their mess.
Description of Work: Top Notch Heating, Cooling & Plumbing came out and checked my furnace. I'm on a scheduled maintenance from them for air conditioning and heating.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Top Notch Heating Cooling & Plumbing
Thanks for your business!
Rick M.
02/2014
5.0
heating & air conditioning/hvac
+ -1 more
We've used Top Notch Heating, Cooling & Plumbing several times.
Description of Work: I purchased an Angie's Big Deal to get my furnace inspected and tuned-up. I only paid the initial price of the Big Deal. There were no extra charges.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Top Notch Heating Cooling & Plumbing
Thank you for your business!
Sharon P.
02/2014
5.0
heating & air conditioning/hvac
+ -1 more
I purchased an Angie's List Big Deal for this service and it was fine. I had no problem with it and I used this company to get a second opinion. It did not take very long and it was pretty cursory, I think. It did give me an idea as to what I needed on my furnace and whether it had been maintained properly. I got some benefit from it. The price was very reasonable and they were here when they said they would be.
Description of Work: I used Top Notch Heating, Cooling & Plumbing for a furnace inspection, tune up and cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Response from Top Notch Heating Cooling & Plumbing
Thanks!
Ellen S.
02/2014
5.0
heating & air conditioning/hvac
+ -1 more
Easy to schedule. Arrived on time. Did the work in under two hours. The brand of the humidifier was different but it was fine and just as good as the one indicated. All went well.
Description of Work: Installed a whole house humidifier
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
Response from Top Notch Heating Cooling & Plumbing
Thanks for your business! And yes, we had a problem with our supplier providing us the one we had advertised. But, as you said, they are exactly the same -just a different badge.
Micki L.
01/2014
5.0
heating & air conditioning/hvac
+ -1 more
After purchasing the BIG DEAL, Top Notch contacted us right away to make an appointment for the installation. Our technician, Eric, arrived on time for our appointment. Eric was very professional and extremely helpful with information about the humidifier and how it worked. He was also very forthcoming with information and ideas about our entire heating/cooling system. After talking with Eric, my husband and I decided to upgrade the water control valve that was included with the humidifier. This valve cost an additional $91.00, but we felt the added expense was worth it. We also purchased some filters ($47.00) and joined the Top Notch maintenance program. By joining the maintenance program we received discounted prices on the part and the filters. Eric did not pressure us in any way. He honestly gave us all of our options and allowed us to make our own decision. Eric also picked everything up and left the work area clean. The only thing he left behind was a nice new humidifier and some paperwork. We had such a good experience with Top Notch that we recommended them to our next door neighbors Very shortly after our installation we received a very nice "Thank You" letter from Top Notch with a $25.00 gift card for future purchases! It was a very good experience! I look forward to working with Top Notch in the future and I highly recommend them.
Description of Work: I purchased the BIG DEAL. Top Notch installed the Whole House Humidifier and inspected our system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$463
Response from Top Notch Heating Cooling & Plumbing
Glad to hear you were happy with our services! Thanks for your business!
TERRY D.
01/2014
5.0
heating & air conditioning/hvac
+ -1 more
The work was good. It was a quality work and friendly service man.
Description of Work: Top Notch Heating, Cooling & Plumbing did a furnace and air conditioning tune up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Response from Top Notch Heating Cooling & Plumbing
Thanks for your business!
SHERRILL M.
01/2014
5.0
heating & air conditioning/hvac
+ -1 more
I really appreciated the fact that the service man explained everything that he did. I was so pleased that I signed up for an annual service contract.
Description of Work: Cleaned and serviced two furnaces.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$74
Response from Top Notch Heating Cooling & Plumbing
Thanks for your business!
gerald L.
01/2014
5.0
heating & air conditioning/hvac
+ -1 more
He was very honest, and said it was fairly new and did not need to waste my money. I was very impressed with his honesty and forthrightness.
Description of Work: Initially Was going to replace humidifier, but he did not.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jackie H.
01/2014
5.0
heating & air conditioning/hvac
+ -1 more
They came out right away. They took care of the situation. I really didn't have a problem, it was mainly just to tune the system up. There were no additional service charges but they offered me another deal when they were here, they called it a VIP package. I could get the discount for the heating in addition to the air conditioning tuneup.
Description of Work: I used the "Big Deal" that I purchased for the services of Top Notch Heating, Cooling & Plumbing. It was for A/C tuneup and cleaning plus one round of refrigerant.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Response from Top Notch Heating Cooling & Plumbing
Thanks for your business!
Nancy B.
01/2014
5.0
heating & air conditioning/hvac
+ -1 more
Tuneup of furnace and humidifier.
Description of Work: I used Top Notch Heating, Cooling & Plumbing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Top Notch Heating Cooling & Plumbing
thanks for your business!
D H.
01/2014
2.0
heating & air conditioning/hvac
+ -1 more
Banged up woodwork & paint moving their equipment in and out of basement. Did not properly reinstall some HVAC air registers
Description of Work: .
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
5.0
Response from Top Notch Heating Cooling & Plumbing
Sorry for the damage to your home. We would be glad to come out and fix it for you. Let us know
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Air Duct Cleaning,
Plumbing,
Water Heaters,
Water Filtration and Softening
FAQ
Top Notch Heating Cooling & Plumbing is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Saturday: Closed
Top Notch Heating Cooling & Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Top Notch Heating Cooling & Plumbing does not offer free project estimates.
Yes, Top Notch Heating Cooling & Plumbing offers eco-friendly accreditations.
No, Top Notch Heating Cooling & Plumbing does not offer a senior discount.
Yes, Top Notch Heating Cooling & Plumbing offers emergency services.
Yes, Top Notch Heating Cooling & Plumbing offers warranties.
Top Notch Heating Cooling & Plumbing offers the following services: Heating & cooling maintenance, repair & replacement, plumbing, duct cleaning.