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Top Notch Heating Cooling & Plumbing

Heating and Air Conditioning, Air Duct Cleaning, Plumbing,

About us

Top Notch Heating, Cooling & Plumbing has been proudly serving the Kansas City Metro & Johnson County since 1974. We take pride in knowing that each and every one of our customers is completely satisfied, and every job is done completely and correctly, the first time.

Business highlights

51 years of trusted experience
Emergency Services Offered

Services we offer

Heating & cooling maintenance, repair & replacement, plumbing, duct cleaning.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8711 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
11%
3
3%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 701-711 of 711 reviews

Twilah H.
09/2012
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: A/C was inspected. Problems found were pointed out and appropriate repairs were recommended. I agreed to majority of repairs and work was completed immediately.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

thomas B.
09/2012
5.0
heating & air conditioning/hvac
  + -1 more
See above
Description of Work: They installed a whole house humidifier on our new furnace. They did a very good job, where neat and professional. I would recommend them to a friend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Thomas W.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
Very nicely done.
Description of Work: Installation of a surge protector on the outside a/c compressor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Response from Top Notch Heating Cooling & Plumbing
Thank you!

Lauren H.
07/2012
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I called on a record 107 degree day because our AC quit working. The dispatcher said a tech would call me to tell me if and when he could get here. The dispatcher also could not give me any prices. The tech never called me back. Seems like a shady way to run your business. We called a company who could communicate and fix our AC.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Top Notch Heating Cooling & Plumbing
I'm sorry but I will need much more info on this to get figure out what happened. What was the date of the call? We do not let our technicians call the customer, Our dispatcher does that. Sorry, but this will need to be removed by Angie's List if it cannot be authenticated. We take every service call we get!!

Barbara W.
04/2012
1.0
heating & air conditioning/hvac
  + -1 more
Bad wont call them again.
Description of Work: I had them come out to check our air conditioner and see where it was leaking and to recharge it with Freon. The estimate that they gave me was over 2000 to find the leak and refill the system with Freon. They said the Freon cost was 99 a pound Dicounted and I needed at least 10 pounds of Freon to refill the system. What I told them that was a lot of money for Freon and labor to check the system and refill it they said that they would sell me a new furnace and it would come with the Freon for the ac. The cost of replacing the furnace would be $4600. I called two other shops to check price on Freon and was told the cost to repair leaking system would be somewhere around $550 including the Freon at about $33 a pound. From what I can tell this company charges 2 to 3 times what should be a fair price. I also checked the Internet and the cost of Freon for this system is somewhere between 6 and $10 a pound so the other companies at $33 are making a good profit.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0

$104

Response from Top Notch Heating Cooling & Plumbing
When this customer called in they said the A/C and coil were only 2 years old. We told them they should call the company that just installed it. Unit was an off brand/builder's grade model. Customer said they were unable to reach said company. We never quoted $2000. It would though have been about $1000 to do leak search and fill the entire empty unit. As far as what other companies charge or what the internet "says", that has no bearing on what we charge for our services and equipment. Customer told tech they were going to call company that installed system. Hopefully they will answer the phone this time.

DEE H.
03/2012
5.0
air duct cleaning
  + -1 more
good
Description of Work: Air Duct Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Top Notch Heating Cooling & Plumbing
Thanks for the good report!

Roger L.
12/2011
5.0
heating & air conditioning/hvac
  + -1 more
Fine
Description of Work: Furnace inspections

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Top Notch Heating Cooling & Plumbing
Thanks for your business!

Gregg S.
11/2011
2.0
heating & air conditioning/hvac
  + -1 more
Not very well. See above.
Description of Work: Not sure he really did anything. I bought a "deal" thru Angie's list and apparently got what I paid for. Or didn't as the case may be. The service guy was here maybe 15 to "service (tune up), clean and inspect" 2 HVAC systems (heaters) in my home. Not sure what was "cleaned" as they look as dirty as when he arrived. I asked what he "tuned up" and he pretty much read off a checklist of items he "checked". I think these "deals" (my first one purchased by the way) are nothing more than quantity over quality. He was supposed to arrive between 11-3 and he arrived at around 5, leaving at around 5:15 - 5:20. He said something that lead me to believe he was hurrying, due to having 3 more appoints yet to get to. I will not use them again.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$118

Response from Top Notch Heating Cooling & Plumbing
Sorry for the poor experience. It appears part of the problem as far as getting someone out earlier in the day is we had a wrong contact # for you in our system. I checked the GPS report and he was stopped at your house for 33 minutes (which is still not long enough). I would be glad to schedule a time for another tech to come out and do a more thorough inspection and cleaning if you would like. Obviously there would be no charge. We sold over 60 of these Angie's List Big Deals and I hope this is an isolated incident. -Mike Brosseit, owner

Sharon H.
08/2011
5.0
air duct cleaning
  + -1 more
Great service, excellent work
Description of Work: Air duct cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Top Notch Heating Cooling & Plumbing
Thank you. Glad you were happy with our services.

Robert K.
08/2011
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed a 4Ton Lennox A/C unit Very responsive, good value and efficient installation: Sat. PM call to Mon. AM installation. Spoke directly to the owner and he arranged it all
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Top Notch Heating Cooling & Plumbing
Thank you for the kind report

Kathryn H.
01/2008
5.0
heating & air conditioning/hvac
  + -1 more
Very friendly and very good.
Description of Work: They fixed the furnace, it took three times and no charge for the follow up.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Response from Top Notch Heating Cooling & Plumbing
THANK YOU.

Contact information

23754 W 82 Terr, Lenexa, KS 66227

http://www.topnotchheatingandair.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
DM-Mechanical 2022-2312

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Plumbing,
Water Heaters,
Water Filtration and Softening

FAQ

Top Notch Heating Cooling & Plumbing is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

Saturday: Closed

Top Notch Heating Cooling & Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Top Notch Heating Cooling & Plumbing does not offer free project estimates.
Yes, Top Notch Heating Cooling & Plumbing offers eco-friendly accreditations.
No, Top Notch Heating Cooling & Plumbing does not offer a senior discount.
Yes, Top Notch Heating Cooling & Plumbing offers emergency services.
Yes, Top Notch Heating Cooling & Plumbing offers warranties.
Top Notch Heating Cooling & Plumbing offers the following services: Heating & cooling maintenance, repair & replacement, plumbing, duct cleaning.

Contact information

23754 W 82 Terr, Lenexa, KS 66227

http://www.topnotchheatingandair.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed