Focus Handyman

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Will be looking elsewhere.

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It was actually pretty good.

Richard and his employees' did a exceptional job at a fair price. They are one of the largest mudjacking firms in KC but they were very in tune with what we wanted. Richard went out of his way to educate us about mudjacking even discussing the pro's and con's of having new concrete put in, instead. Ultimately we felt Richard and his crew were the way to go and we couldn't be more pleased with our decision. We HIGHLY recommend KC Concrete Care.

I had 3 companies bid on mudjacking our patio. KC Concrete Care was prompt for the bid appointment, the estimator gave me a very detailed bid during that appointment and walked me through the different options. He was also the most thorough with his estimate. I had confidence that he knew what he was doing and that the estimate was fair. The technicians were prompt and did a good job with the repair. They also did a good job cleaning up after they were finished. I would recommend them to friends, and wouldn't hesitate to use them on a future project.

We got Richard's name from a friend and called him for an estimate. He got back to us quickly, and explained what needed to be done, and what options we had to choose from. His estimate was several thousand less than another we had gotten, and we decided to go with him. The piers were installed without us even being home, although we did check up during lunch. The piers were installed, then dirt was brought in and graded. Richard showed us how much the garage was lifted, and we feel very confident that it will be stable for a long time to come. He also mudjacked our patio about 3", so it now doesn't slope toward the foundation. The crew was efficient, courteous, and got the job done in 2 days. They did come back (at no charge) with additional dirt after it rained and the ground settled where they had dug. Even though we didn't get this company's name from Angie's List, we are very happy with the results, and would recommend them to anyone needing this type of work done.

An employee of the company, David,* came to my residence to inspect the foundation for repairs (via piering). He was very professional and friendly, and did a seemingly thorough job of the inspection. David advised us he would take the information he accrued and get us an estimate "shortly". After 8 days, I called the office and was assured David would be contacted and get something off to us ASAP. We received no information, either a cost estimate or a "we really don't want to do this job" at all. We called again one week later and again, got no response. I contacted the owner listed on the business card we got from the estimator - both by leaving a message on his cell phone, and writing an email - and still got no response. To date (September 28, 2013) no one has contacted us from KC Concrete Care regarding this matter. *David is the estimator's name, as far as we can recall. He did not have his own business card, just the company's

Overall the crew did an excellent job, they were a little late getting to the site, I was told 9:00 they arrived about 10, not a major deal. The work they did was excellent, the were very neat, and cleaned everything up very well. They finished the job in one day which was great. The only down side was they laid a couple of the beams off in the lawn, and fried the grass. Again not a huge deal, it will come back and green up in a few weeks. Overall was really pleased with the work they did and the price was very reasonable. They really came in and helped me solve a problem and did it as economically as possible. They just as easily could have really oversold me and made a much bigger project out of this. I was very impressed with their integrity.

Overall we were happy with the process. The job was scheduled sooner then we were first told. The crew arrived on time. If there was any negatives it would be that the driveway did not come out completely level with another section but that may be expected(not sure). Also we wished the estimate was a little more accurate. We were told this may happen once work was started due to unseen circumstances under the driveway. Just a shocker when you have to come up with extra money.

I was very pleased with the work. Communication during the work with the foreman, Gerardo, was excellent. He was very responsive to my concerns. Follow up was also done well.