Consolidated Communications

Internet Service, TV Service - Cable, Phone Service - Landline,

About us

DBAs: Surewest Communications, Everest Connections. Consolidated Communications Inc (CCI) offers residential digital TV, high-speed Internet and voice service. Additional emails - techhelp@surewest.com, billinghelp@surewest.com, inquiries@surewest.com. Additional phone - (913) 825-2981.

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

Internet, Cable & Phone Services

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

3.427 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
26%
3
7%
2
4%
1
30%


Rating CategoryRating out of 5
quality
3.6
value
3.7
professionalism
3.5
responsiveness
3.5
punctuality
4.0
Showing 26-27 of 27 reviews

NATALIE W.
05/2012
2.0
internet service, cable tv service
  + 0 more
7
Description of Work: I supposedly have a one year contract with Surewest to provide basic cable and internet. The problem is that the contract only applies to the customer and not to them. We had locked in a price of $97 per month for a year and the last bill I received from them was for $10 more per month. When I called to find out why, they said that is part of the agreement that they can raise the rate. Really? Well, I consider it breaking the contract. Can't wait for my year to run out so I can dump them.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
3.0

$97

Susan S.
04/2012
3.0
internet service
  + -1 more
The overall experience is average.
Description of Work: They provide our internet and cable services.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$99
    • 1
    • 2(current)

Contact information

14859 W 95th St, Lenexa, KS 66215

www.surewest.com

Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Internet Service,
TV Service - Cable,
Phone Service - Landline,
Phone Wiring

FAQ

Consolidated Communications is currently rated 3.4 overall out of 5.

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 5:00 PM

Consolidated Communications accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Consolidated Communications offers free project estimates.
No, Consolidated Communications does not offer eco-friendly accreditations.
No, Consolidated Communications does not offer a senior discount.
Yes, Consolidated Communications offers emergency services.
Yes, Consolidated Communications offers warranties.
Consolidated Communications offers the following services: Internet, Cable & Phone Services

Contact information

14859 W 95th St, Lenexa, KS 66215

www.surewest.com

Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 5:00 PM