Green Team Window Cleaning is a small family-owned, fully insured window and gutter cleaning, and holiday light hanging business in Johnson County, serving the Kansas City area. We strive for excellence in our work, and integrity in our choices. To us, that means staying until the job’s done, fixing any mistakes, and maintaining good relationships with everyone we meet, as well as our planet. We use biodegradable, eco-friendly soaps, organic cotton towels (baby diapers), and fuel-efficient vehicles (we even have a vehicle that can run on waste vegetable oil!). We guarantee that our work in your home or business will be respectful and diligent in caring for your property and belongings. Award winning, 2011, 2012, and 2013
Business highlights
14 years of trusted experience
Services we offer
Residential Window & Gutter Cleaning - Storm Windows, French Panes, Stuck Windows, & Hard Water Removal.
Description of Work: Took forever to make contact for them to do the work.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0
$99
Rob H.
09/2015
4.0
window cleaning
+ -1 more
unknown
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Leslie S.
09/2015
5.0
gutter cleaning
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$99
Lavon W.
08/2015
1.0
gutter cleaning, window cleaning
+ 0 more
unknown
Description of Work: Was supposed to do basic gutter cleaning. Had a very difficult time getting them to respond to do the work. Not really sure the work was ever performed.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$99
Marie (Liz) H.
10/2012
5.0
window cleaning
+ -1 more
It was terrific. They called about 10 minutes before arriving. They were on time, friendly, professional and did a fantastic job.
Description of Work: Outside of windows cleaned plus the screens.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Dale P.
10/2012
5.0
window cleaning
+ -1 more
Green Team is definitely on my list for repeat services, especially if the cost is similar to this service. WELL DONE.
Description of Work: All windows on my townhome were expertly and quickly cleaned by the 2-person team from Green Team. It was probably the first time the windows were cleaned based on some of the grime on the windows - since the home was constructed over 5 years ago, so the task was formidable.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Paula K.
10/2012
5.0
window cleaning
+ -1 more
Punctual, polite, professional, and very responsive to me requests.
Description of Work: Exterior oversized window washing only. I plan to use them again and to recommend them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Lara W.
10/2012
5.0
window cleaning
+ -1 more
Scheduled our cleaning over the phone. Called two days prior to confirm. Called 30 minutes before arriving at scheduled time. Surveyed our home to count windows and gave firm price (including Angie's List coupon for first 20 windows). Worked quickly with minimal intrusion. Friendly and courteous. Environmentally friendly cleaning products. Our windows had not been cleaned in years. They were filthy! The cleaning team did a fantastic job! All 45 windows were completed within 2 hours. We will definitely be using their services again.
Description of Work: Cleaned all windows of our home, inside and out. Total number of windows - 45
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Diane M.
10/2012
4.0
window cleaning
+ -1 more
They were on time and did a great job. The only problem was between the ad and how they count windows. It was fair but not noted in their ad.
Description of Work: Cleaned all windows in and out.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Crystal L.
09/2012
2.0
window cleaning
+ -1 more
Appointment set and first man called and arrived as planned. His job was to give the estimate and take the brunt of explaining to me how it would be figured. He explained that one of my standard windows with storm would be counted as 4 windows. I had understood from previous window washers that when there is a storm window the window counts as 2 but to count a window as 4 because it has a top and bottom made no sense to me. I told him to go ahead and give me the estimate but that I wasn't happy about how this was sounding. The deal was for 20 interior and exterior windows for $75. I have a total of 18 windows - 12 of which have storms. I was told it would cost me an additional $239. I was not happy and asked to speak to his supervisor. He handled the situation well - and called his supervisor who was supposedly on the way. When I spoke with Chris he said that he'd thought they were French windows and that that was part of the estimate. I don't know what French windows are but he then dropped the price to an additional $130. This was still more than I'd anticipated spending and I declined.
Description of Work: Signed for a deal only to find that a double sided window was counted as 4 windows. Estimated cost 3x initial expense. Did not accept.
Rating Category
Rating out of 5
value
2.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
Response from Green Team Window Cleaning
I'm quite confused as to why you are giving us a "D." We arrived as planned, so why give us a "C" for punctuality? If my employee explained why it would be an additional cost well, why give us a poor grade for professionalism? If I was able to soundly explain our pricing to you (which you admitted made sense when we spoke on the phone) why complain about the price? It explicitly states in the coupon that double-hung windows count as 2 and that storm windows are extra, so why complain about it when we show up? As you stated, I then offered you a HUGE discount in an attempt to retain you as a happy customer, and you declined, so I'm not sure what else I can do to make you happy. If you liked the other window cleaning company you had last year, I would recommend you give them a call to come out again. Best of luck.-Chris He explained that one of my standard windows with storm would be counted as 4 windows. I had understood from previous window washers that when there is a storm window the window counts as 2 but to count a window as 4 because it has a top and bottom made no sense to me. I told him to go ahead and give me the estimate but that I wasn't happy about how this was sounding. The deal was for 20 interior and exterior windows for $75. I have a total of 18 windows - 12 of which have storms. I was told it would cost me an additional $239. I was not happy and asked to speak to his supervisor. He handled the situation well - and called his supervisor who was supposedly on the way. When I spoke with Chris he said that he'd thought they were French windows and that that was part of the estimate. I don't know what French windows are but he then dropped the price to an additional $130. This was still more than I'd anticipated spending and I declined.
sharon Z.
09/2012
5.0
window cleaning
+ -1 more
Chris and his team did a spectacular job! I've never seen my windows this clean. I have some oddly placed windows that are are hard to get to and all are fabulously clean. Chris and his team are professional guys and you can trust them in your house for sure. I will definitely have him back twice a year. I'm writing this on an absolutely beautiful fall day and instead of getting out of the house I'm just marveling at how clean my windows look! Why did I wait so long to have a professional clean my windows? Contact Chris, you won't be sorry.
Description of Work: Chris and his crew cleaned all our windows inside and out and the screens. In addition, he cleaned a plastic pergola for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Larry F.
09/2012
5.0
window cleaning
+ -1 more
After having to re-schedule due to weather, Jason showed up at ~9am and went straight to work. Windows now sparkle!! Great job!!
Description of Work: Window cleaning inside & outside
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Melissa L.
09/2012
2.0
window cleaning
+ -1 more
BEWARE, this contractor counts windows in a way that no other window cleaner I ever used. One regular size double hung window counts at two windows for this company. The owner was very responsive when scheduling my appointment. We agreed that they would arrive at 9:00 AM on 8/20. They called that morning and said that the crew went to the wrong appointment and wouldn't be able to get to my house until afternoon. When they arrived they said that I had 33 windows instead of the 13 plus a large picture window. These windows were purchased in November 2011 and sold to me as 13 windows plus 4 additional windows that comprised my "picture window". After hearing what the owner proposed was the count of my windows, I contacted a representative from Angie's List, explained the situation and was told to get all the windows cleaned and that they would work something out with the vendor. My windows were cleaned with the exception of the interior window and screen of a small casement window in the master bathroom. Not sure why that was ignored. My other complaint is that when they put one of my kitchen windows back on, they didn't get it in the track. The next time we tried to open it, the window fell out of the opening and put a gash on my husband's arm as he caught the window. A couple of weeks later, I received a nasty, sarcastic e-mail from the owner demanding payment for the additional windows that were cleaned. I forwarded this to the Angie's Deals representative who handled the situation from there.
Description of Work: This was one of "Angie's Big Deals" that I purchased, $75 for interior and exterior cleaning of up to 20 windows. The ad said that they would clean up to 20 windows to include the interior, exterior, screens and sills. BEWARE, this contractor counts windows in a way that no other window cleaner I ever used. One regular size double hung window counts at two windows for this company.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
5.0
punctuality
2.0
$75
Response from Green Team Window Cleaning
I'm glad to have a chance to respond to this. As everyone knows, there are 2 sides to every story. How can it be that so many other members are not only happy with our service, but they want us to come back, and yet you (who weren't even there while the service was performed) are so unhappy? Here's exactly what happened: I arrived at your house and counted 66 panes of glass (counting panes is how many window cleaners get their bids correctly). After counting the windows and assessing how long it would take, I let your husband (on the phone with you) know that it would be an additional cost to clean the entire house with the screens since you had more than 20 windows. You then stated to only have the ones that applied to the deal and your husband showed me around and pointed out which windows to clean. When I was outside on a ladder cleaning your 2nd story windows, he popped his head out and said that you had contacted AL and they had advised you to have the whole house cleaned and they'd pay me the diffence. And that is word for word what was said to me. Of course, I gave you the benefit of the doubt and proceeded to clean the rest of your house (including your master bathroom window which I distinctly remember taking the small screen out of, cleaning, cleaning the window, then replacing the screen, and thinking, "This screen is so old, it makes the window still look dirty"). It took me over 4 hours to clean them all with the screens (of which I did an excellent job). Based on my bid, I was completely accurate for the amount of time it took if you break it down to man hours. I then did a walk-around with your husband to make sure everything looked good. I did everything he asked (apart from cleaning your siding, which is a service I don't yet offer) and made sure every window was spotless. After not receiving any payment or contact from AL for the difference owed, I contacted my AL rep. She investigated and told me she spoke with the call center rep who took your call and he said he never advised you that I would be paid by AL, nor did he advise you to tell me to clean the rest of the house. Whether you lied to me or had a misunderstanding with the AL call center rep, I do not know, but I felt like I needed to inform you that we had not been paid in full for our service. I wrote to you letting you know where you could send the rest of the payment. I'm sorry if my tone came across as sarcastic (not my intention), but I certainly wasn't nasty. Would also like to note that your "picture window" is actually 8 panes of glass/4 windows that you replaced your old bay window with (as reported to me by your husband), so I'm not sure why you would think you shouldn't be charged for 4 windows (if it was a picture window I would have charged differently anyway as it is not regularly-sized as the coupon specifies). Also, your kitchen window didn't come out when I cleaned it, so I'm not sure how it didn't get "replaced" correctly since I never took it out. Insread, your husband helped show me how to crank it open. I cleaned it and cranked it back closed, so I'm not sure how or why your husband was injured, though I hope he is alright. One thing I have noticed, in owning my own business, is that there will always be customers who will be displeased just because they want to be displeased or they are trying to receive the service free of charge. We absolutely strive to run a honest and fair business that respects each customer's unique needs and requests. Occasionally we run into situations where we must balance our dedication to pleasing our customer wtih our need to maintain our labor and costs. We desire to have customers we can know we are on the same page with in this regard. I hope that we can part ways amicably and that you find the service you are looking for in another business.
Barbara B.
09/2012
2.0
window cleaning
+ -1 more
I had continuous scheduling problems with this company. We played phone tag several times and was hard to get in touch with. The communication was poor and he became confused on the time and dates of when he needed to show up. After all the troubles with this I decided to have my Big Deal refunded.
Description of Work: I purchased a Big Deal for a window cleaning.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
3.0
Response from Green Team Window Cleaning
I apologize you didn't have the best experience with our company. Unfortunately, as a small business, when we are busy trying to meet various needs, phone tag happens (which isn't unusual in any industry). I do remember that you and I had different days scheduled for the service. I'm not sure how this occurred since I am always very meticulous with my scheduling process. In any event we always try and work with our customers to provide an experience that is satisfying to them. This is why after hearing of your frustrations, we were prepared to rearrange our schdule to get back to your house within the week and offer you an additional discount. But you declined, so we were never able to provide our service for you. I hope that you find what you are looking for in another local business. I would be happy to refer you to some other excellent window cleaners, if you like.
Skip D.
09/2012
5.0
gutter cleaning, window cleaning
+ 0 more
Green Team arrived promptly when scheduled and called before coming. They were friendly, professional and efficient and left my windows sparkling. They were good with my dogs and had nice extra touches like wearing foot protectors to keep from bringing in dirt from outside. I look forward to having them come back to clean my gutters. Outstanding work and very pleasant experience. I would highly recommend them.
Description of Work: Cleaned main floor windows
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Sondra C.
09/2012
5.0
gutter cleaning, window cleaning
+ 0 more
What a great experience for my first window cleaning! He was on time, extremely polite and my windows look awesome! Their coupon through Angie's list was a great savings too. I will use them again in the spring and am also looking forward to using them to clean my gutters. I highly recommend this company!
Description of Work: I had 20 windows done which 10 of them were very large and greatly elevated. Even though the coupon and services was to be 20 normal size windows, he did not charge me extra for the large windows. They were cleaned inside and out including the screens.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
ROBIN S.
09/2012
5.0
window cleaning
+ -1 more
The Angie's List coupon only includes cleaning regular windows and not storm windows or French panes like I have, so be sure to read the fine print. Other than having to spend much more than I wanted for these additional services, the guys did an outstanding job. Chris was wonderful and personable guy to work with and responded quickly to my request to have the work done before I put my house up for sale. It's amazing how having clean windows can really spruce up your house, and these guys did an incredibly thorough job. Thank you for a great job!
Description of Work: Cleaned 20 windows, including 2nd floor - french panes, storm windows and screens, and window sills.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Michelle B.
09/2012
5.0
window cleaning
+ -1 more
They did a great job. Very polite and professional. I would use them again.
Description of Work: Cleaned my windows inside and outside.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$148
nancy F.
08/2012
5.0
window cleaning
+ -1 more
Professional, used natural cleaning solution. No smells or chemicals.
Description of Work: excellent, showed up on time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Bradley B.
08/2012
5.0
window cleaning
+ -1 more
They did an excellent job. They came out when they said they would. They were very courteous and professional. I will hire them again.
Description of Work: They cleaned our windows inside and out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$150
Michael S.
08/2012
5.0
window cleaning
+ -1 more
We had recently moved into this home, but the windows had not been cleaned by the prior owners. The glass inside and out was dirty, the screens filthy, and the sills had lots of bugs. From the looks of it, the windows had not seen Windex in several years. In just a few hours, Green Team took the windows from "ugh" to "awesome!" Green Team showed up as scheduled and got right to work. He had the right tools for the job, worked nonstop, and left the windows spotless. My wife has already decided this is an annual event. This is a business whose owner obviously cares about the quality of the work.
Description of Work: Green Team cleaned the windows (app. 20), doors, screens, and sills--inside and out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
AUDREY S.
04/2012
5.0
window cleaning
+ -1 more
It was great. They did a really good job on the windows.
Description of Work: They cleaned all of the windows in the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
CATHY P.
04/2012
5.0
window cleaning
+ -1 more
It went very well. The provider was friendly, efficient and was careful to keep the work space clean. The windows looked wonderful.
Description of Work: All the windows were cleaned inside and outside as well as the screens.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Window Cleaning,
Gutter Cleaning,
Gutters,
Holiday Decorating
FAQ
Green Team Window Cleaning is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Green Team Window Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Green Team Window Cleaning offers free project estimates.
Yes, Green Team Window Cleaning offers eco-friendly accreditations.
No, Green Team Window Cleaning does not offer a senior discount.
No, Green Team Window Cleaning does not offer emergency services.
No, Green Team Window Cleaning does not offer warranties.
Green Team Window Cleaning offers the following services: Residential Window & Gutter Cleaning - Storm Windows, French Panes, Stuck Windows, & Hard Water Removal.