Green Team Window Cleaning is a small family-owned, fully insured window and gutter cleaning, and holiday light hanging business in Johnson County, serving the Kansas City area. We strive for excellence in our work, and integrity in our choices. To us, that means staying until the job’s done, fixing any mistakes, and maintaining good relationships with everyone we meet, as well as our planet. We use biodegradable, eco-friendly soaps, organic cotton towels (baby diapers), and fuel-efficient vehicles (we even have a vehicle that can run on waste vegetable oil!). We guarantee that our work in your home or business will be respectful and diligent in caring for your property and belongings. Award winning, 2011, 2012, and 2013
Business highlights
13 years of trusted experience
Services we offer
Residential Window & Gutter Cleaning - Storm Windows, French Panes, Stuck Windows, & Hard Water Removal.
They did a terrible job. They missed two of my gutters totally. They left the workload. They cleaned the gutters hanging. They left these power washers. I ran all of them at the side of my house and at the side of my windows. It was left in my window sills and down the side of my house. The workload and trash were left in my planters. They left trash all over my property. It was worse than when they started. I didn't even know that they were coming at the time they came. They came, did it and they're gone. I would never pay upfront again for a service like that and get screwed on it. They could have cleaned the gutters instead of leaving it unclean. They could not have left the trash in my flower planters. They could have cleaned the gutters and cleaned up the side of house as well as the sidewalk they left it on. It was totally unprofessional.
Description of Work: I purchased a "Big Deal" for Green Team Window Cleaning. They did gutter cleaning.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
$99
Linda J.
10/2015
3.0
gutter cleaning, window cleaning
 + 0 more
Not responsive in getting scheduked
Description of Work: Clean gutters
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0
$110
Andres M.
06/2015
1.0
gutter cleaning, gutter repair, window cleaning
 + 1 more
I bought a $99 gutter cleaning and it never got done. This is the last response I got: "we came out buy due to the sagging of your gutters, water built up in your gutters and froze due to the cold temperatures. We'd have to wait until its a bit warmer day. It's a really thick layer of ice that we cant chip through without further damaging your gutters, or potentially causing damage to your fascia."
Description of Work: Nothing. They never cleaned my gutters even though I paid for the service.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$99
Janet J.
05/2015
1.0
gutter cleaning, window cleaning
 + 0 more
The provider has a fancy website and supposedly (according to their website) received an award from Angie's list in 2014; "Super Service Award". Green Team Window Cleaning quoted a price for cleaning our gutters and we accepted. They took our credit card information and even confirmed a date they would be out to clean our gutters but they never showed and never called. On the bright side... at least they didn't charge our credit card. Not only did they receive a good rating by Angie's List but by also receiving an award, I must call into question the validity of Angie's ratings. An award of any kind should be reserved for the elite (clearly that exempts the Green Team); exception, children under the age of 10 do deserve participation awards even when they stink. :-)
Description of Work: Green Team Window Cleaning provided nothing.
Rating Category
Rating out of 5
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Green Team Window Cleaning
I am the new owner of the company. Based off of your memories of what happened, one could understand and empathize with the review you posted. However, I am going to correct some of the details you gave with facts. On November 1, 2014 (not the 2nd as you put in your review), you purchased a coupon through Angie's List for $99 gutter cleaning by Green Team. As Angie's List members know, purchasing such a coupon bypasses the need for both a bid and the gathering of payment information by the service provider. You simply purchased a coupon, and were charged by Angie's List at the time of purchase. By the time there was any contact between us, you already paid a set price. Why would we bid it or collect payment information again? The fact is: We did not give you a bid. We did not take your credit card information. You gave us an F rating for our responsiveness, and I must strongly disagree. The messages between us are still in our company's inbox. I would encourage you to review them if you still have access to them. We responded to your purchase that same day (11/01/14) and gave you an immediate date (11/03/14) to perform the work. We informed you that nobody would need to be home, since we were merely cleaning your gutters. Your response to us ("This sounds good. Not sure if anyone will be there or not, but please proceed.") came several days later (11/04/14) and was unfortunately after our first suggested date of service. So we rescheduled for the next week (11/12/14) and you agreed. We requested a phone number in case we had any complications on the job. You responded with both yours and your husband's phone numbers. You did not ask that we call you to inform you that we were on the way, or had completed the work, etc. So, where your review says "we never called", simply means that we did not run into any complications and had no need to call you. The fact is: we communicated with you very clearly in a timely manner. The statement that we never showed and that we never performed the work is just patently false. Considering the hundreds of A reviews from extremely satisfied members and three consecutive Super Service Awards, it's obvious that we operate in a manner that is quite opposite of how you are attempting to portray us. Why was there no attempt to contact us directly or resolve the situation in any way for six months? You didn't even attempt to receive a refund by contacting Angie's List. The Fact is: we did the work. Angie's List is a trusted company with over 3 million members. They award only the elite. Our many hundreds of A ratings we've received from the excellent work, professional, and communication we provide our customers make us elite. The last paragraph of your review is nothing but vitriol. You have attacked our company, Angie's List, and by proxy, our clients (who's great reviews were the reason for our Super Service Awards) based off your false impression of reality. Fortunately, the fantastic members of the Angie's List community will see right through that. I have included our conversation thread from the message center here on Angie's List below: MEMBER 11/1/2014 Dear Green Team Window Cleaning, I just purchased a service from your company. Please review the details below and respond within 2 business days to schedule the service. Scheduling Member suggested dates to schedule service: Afternoon (PM) on 11/10/2014 Afternoon (PM) on 11/12/2014 Afternoon (PM) on 11/14/2014 Note from member Would prefer a time between 11:30AM-1:30PM if possible. Item Price Qty Total $99 Gutter Cleaning $99.00 1 $99.00 Order Number: 1607081 Ordered On: November 1, 2014 Item ID: 287376 Member Info: REDACTED Coupon Code: Gutters-1607081-1 Green Team Window Cleaning 11/1/2014 Hi MEMBER, Thanks for purchasing our coupon. We should be able to arrive at your home around 10-11AM this coming Monday. If no one is home at this time that's okay, its an exterior job so no one has to be there. Thanks again! Let us know how you'd wish to proceed. :) MEMBER 11/4/2014 This sounds good. Not sure if anyone will be there or not, but please proceed. Thank you! Green Team Window Cleaning 11/5/2014 Hi MEMBER, unfortunately by the time you got to our message it was Tuesday! We'll be up north Next Wednesday, we can swing by then to get everything scooped from your gutters! MEMBER 11/5/2014 No problem! I figured we were talking about next week anyway. Thank you! Green Team Window Cleaning 11/6/2014 Great, I've got your spot saved! :) Green Team Window Cleaning 11/6/2014 Could you also provide a phone number in case we run into any complications on the job? MEMBER 11/6/2014 Sure, my cell is XXX-XXX-XXXX. If for some reason you can't reach me, you can reach my husband at XXX-XXX-XXXX. Thank you, member
LAURA S.
05/2015
5.0
gutter cleaning, window cleaning
 + 0 more
The provider cleaned the gutters as promised and for the promised amount, and we did not have to be here. I appreciated the service.
Description of Work: Cleaned gutters
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Deborah B.
04/2015
5.0
gutter cleaning
 + -1 more
They did a good job. We set up a time when they were going to come out. They came out within a week. I did not pay any additional fee to the $99 Big Deal. Everything was fine to my expectation. I would use them again.
Description of Work: I purchased a $99 Big Deal for Green Team Window Cleaning. They came out and cleaned my gutters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Beverly H.
04/2015
5.0
gutter cleaning
 + -1 more
It went very well. Mike was on time and explained to me everything he was going to do.
Description of Work: Cleaned out all gutters. A couple of the sections were not tilted right for drainage and Mike corrected those.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$94
Mike C.
04/2015
5.0
gutter cleaning, window cleaning
 + 0 more
They did a great job highly recommend
Description of Work: Clean gutters
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Vicki J.
04/2015
5.0
window cleaning
 + -1 more
He did a great job- on time, professional, competent. The windows look great!
Description of Work: Washed the inside & outside windows,
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Diane C.
04/2015
4.0
window cleaning
 + -1 more
The service for the big deal from Green Team Window Cleaning was quite a while ago. They were pretty quick if I remember right, they responded well. The windows went well. He had a young guy working for him. I remember this specifically because I had a couple of tough screens. Because I knew they were tough they ended up getting broken. I took care of it as I kind of felt sorry for the guys. They were conscientious but the guy that he hired, I don't know if he is still with him, broke one of the screens. I was kind of telling him, 'let me get it out'. The guy that owns this company, I would recommend him. I don't know who he has got working for him but I would give him a chance. He was going to pay for it but I said 'don't worry about it'. He did offer to pay for it.
Description of Work: The big deal was for 75 dollars for whole house window cleaning. I had them do a few other windows added to that price and it wasn't much more.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Nancy A.
04/2015
4.0
gutter cleaning, window cleaning
 + 0 more
The cleaning went fine however I think part of the service included cleaning up and removing all the debris removed from the gutters. This was done but not very neatly.
Description of Work: They cleaned out the gutters.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$99
MARY S.
03/2015
4.0
gutter cleaning, window cleaning
 + 0 more
Really no details. I hired them through Angieslist because they had a coupon for gutter cleaning. They gave me a date and when I got home that day, my gutters were clean.
Description of Work: They cleaned my gutters.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$90
Elizabeth F.
03/2015
5.0
gutter cleaning, gutter repair, window cleaning
 + 1 more
Mike was great. From the time I bought the deal through the end of the work. He contacted me in a timely manner. He committed to a date and time that worked for both of us. I did not have to wait long for an appointment as the date was only about 10 days after the purchase of the deal. He showed up on that date and completed the work in a professional and friendly manner. The gutters were in much worse shape than I realized and he cleaned it all quickly as well as removing most of the old gutter covers (I use that term loosely) that were not working. In fact they were trapping debris. Mike cleaned everything up quickly and left nothing behind other than some great looking gutters especially the one on the back of the house that was in the process of pulling away from the roof line. He is extremely pleasant to work with and I would recommend him to one and all.
Description of Work: Cleaned the gutters and did some repair work on them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Cassandra S.
03/2015
5.0
gutter cleaning, window cleaning
 + 0 more
Lorenzo was very nice and professional and was able to come out on a Saturday morning to beat a snow storm coming in. He did a great job!
Description of Work: Lorenzo did a great job cleaning our gutters and putting up new guards.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Mary M.
03/2015
5.0
gutter cleaning, gutter repair
 + 0 more
I apparently placed this order at a time that the company was being sold. The prior owner originally communicated and scheduled the work. I never saw them on the day it was scheduled, even tho he claimed to have rang my doorbell upon arrival and departure. This left concern on my part because my home sits on the side of a hill and I assumed it would take some time/effort to reach and clean the gutters. In addition, the gutters have screen covers and my downspouts have underground extension piping with pop up to keep water away from the house. I called a left a few messages without response and then received a call from the new owner (Mike) who said he had bought the business and was calling around to ensure all obligations had been satisfied and that I was happy with the service/outcome. I told him the story and he said he would come out this weekend and confirm the work had been performed and if not, he would take care of it. He came out yesterday and got up on the roof and checked everything as well the underground and all looks good. Kudos to Mike for taking the time and making the effort to ensure the customer was happy. A credit to his integrity. I highly recommend Mike if you need him. You can trust him.
Description of Work: Gutter Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$99
Response from Green Team Window Cleaning
[member name removed], it was a pleasure meeting you. You honor me with your kind words and I appreciate the opportunity to ensure the work was completed. I was very happy to see that it was a job well done by the crew before I came on board.
CATHERINE C.
03/2015
5.0
gutter cleaning
 + -1 more
Did a great job; great communication; would definitely hire them again.
Description of Work: Cleaned gutters at 2 properties
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Erin C.
02/2015
5.0
gutter cleaning, window cleaning
 + 0 more
They were flexible with scheduling. We did not have to be home for the service, which was helpful. The job was done quickly and everything was tidied up.
Description of Work: The provider cleaned the gutters.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$99
Thomas M.
02/2015
5.0
gutter cleaning, gutter repair, window cleaning
 + 1 more
I was unable to make it to the appointment. They were able to clean the gutters with no one home. My biggest concern was leaving a mess or debris in bags. My tenant advised no debris or debris bags, so perfect as far as I'm concerned.
Description of Work: Cleaned the whole house gutters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
LINDA N.
02/2015
5.0
gutter cleaning, gutter repair, window cleaning
 + 1 more
This was originally scheduled for a day in early January, but it was too cold and windy to complete on that day. They tried again, after calling me first, on another day in January, a Saturday. When he came out and inspected the gutters, he found that the debris was still too frozen to remove. The job was finally completed about a week later. They did a great job and clean up was good. The delays were really my fault, since I scheduled during such a cold month! I would use them again.
Description of Work: Cleaned all my gutters and downspouts, and picked up the debris.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Sandra J.
01/2015
5.0
gutter cleaning, window cleaning
 + 0 more
Very well. Finished in less than one hour.
Description of Work: Cleaned leaves from gutters
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
John K.
01/2015
5.0
gutter cleaning
 + -1 more
Great. No dislikes with the service. There has been a lot of bad weather in the area and we we having a hard time finding a time of the day he could be there and I could be home.
Description of Work: Window cleaning. We just walked around and talked about what needed done and then he did it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
lisa H.
01/2015
5.0
gutter cleaning, window cleaning
 + 0 more
Cleaned the gutters on the house. Good communication and great work. I will use again.
Description of Work: Cleaned the gutters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Kathleen G.
01/2015
5.0
window cleaning
 + -1 more
I contacted Green Team on Jan. 1 on the recommendation of a neighbor. Two days later, Jan. 3, Lorenzo came to our house to clean the gutters. It was cold and damp, but he got the job done, knowing that a winter storm was forecast for that night. He is a hard worker and did a good job. We would call on him again.
Description of Work: Cleaned all gutters on a split-level home with a dormer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Mark A.
12/2014
4.0
gutter cleaning, window cleaning
 + 0 more
Late start due to weather. Good guy when they came.
Description of Work: Clean gutter ☺
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$99
gerald L.
12/2014
1.0
window cleaning
 + -1 more
I had several appointments with the service provider. The last appointment was set for 12/13/14 at 9 am, and they showed up at 3:45 pm. At that time my wife did not let them do the work. I would like a refund for this service.
Description of Work: .
Rating Category
Rating out of 5
$99
Response from Green Team Window Cleaning
Sir, We contacted you several times regarding this service as well as emailed you. My tech showed up at the agreed upon time, let your wife know of additional costs that the coupon did not cover. She said you would get back to us, which you never did. My tech also followed up but advised me that you have no voicemail. We'd love to provide service for you, but we must be able to contact you and have firm communication. I'm sorry you haven't been happy with us, and I'm sure AL will be happy to refund your coupon. Sincerely, Chris Deulen-Owner
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Window Cleaning,
Gutter Cleaning,
Gutters,
Holiday Decorating
FAQ
Green Team Window Cleaning is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Green Team Window Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Green Team Window Cleaning offers free project estimates.
Yes, Green Team Window Cleaning offers eco-friendly accreditations.
No, Green Team Window Cleaning does not offer a senior discount.
No, Green Team Window Cleaning does not offer emergency services.
No, Green Team Window Cleaning does not offer warranties.
Green Team Window Cleaning offers the following services: Residential Window & Gutter Cleaning - Storm Windows, French Panes, Stuck Windows, & Hard Water Removal.