Description of Work: I hired this guy in July. After contacting him, he said it would be 3 months at the earliest that he would be able to get out to me. I advised him, I would be gone during that time frame. When I came back in December I notified him that I was still in need of his services. He emailed me back, to send pictures. I sent him pictures. He then said he could get out my way in mid January. After I told him that would be fine, he did not get back to me. I emailed again, no response. I then called Angies List. They left a message for him. He emailed me back the next day, saying that now he could only make it my way on December 30 and that was it. I cut and paste his response within the quotes: "If you would like a refund you need to contact Angie’s List for that, I know there is a 30-Day Money Back Guarantee, but I have had them issue refunds to members in excess of 6 months." Obviously, this is an issue with him.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Jameson Remodeling & Home Repair
It is unfortunate someone started the members job and walked away from the job without finishing what they had started, and it is unfortunate that this member was displeased with the our service. However from very first correspondence on July 18, 2016 I made it very clear to the member that their job may not be something that I could take on and thus the hiring of my services were in limbo from the start of this process. On July 18, 2016 it was also requested that the member send pictures so I could ascertain whether the job was something I could take on. Unfortunately the member did not send the pictures until nearly 5 months later, but on December 11, 2016 when I finally received the pictures they indicated that the kitchen was in disarray and whomever had started the job had left the member with a real mess. Due to the magic of technology we can add in some missing details that will clarify what ACTUALLY transpired. On July 18, 2016 at 1:18 PM CST I received a email notification from Angielist Storefront that a purchase had been made for a $249 HANDYMAN Coupon Offer. The member notes on the coupon are as follows "I have a drop down ceiling in the kitchen a friend of mine was in the process of removing. He is not available now, so I need to finish it. Need to Install drywall, and insert LED can lights." At 5:54 PM CST on July 18, 2016 I repsonded via with the following: "Thank you for your purchase. Based on your list I will need to see your project to determine if it is something I can take on. I will need you to send me some pictures. Scheduling at present is 3 months out." It was not until 5 months later on December 11, 2016 at 9:21PM that I finally received a response from the member to my July 18, 2016 email. The member attach 3 pictures and asked "stating "Are you available yet?" To which I responded on December 16th, 2016 at 9:42AM CST: "I will need to come take a look. At present January is where I am scheduling." The member responded back on December 15, 2016 CST at 9:49AM CST: "Ok. That would be fine. Let me know when." On December 21, 2016 I received a email from Angies List Customer Service requesting I 'reach out' to the member about scheduling. On December 21, 2016 I reached put to the member iwth the following message: "At present December 30 around 10:30AM is the only date I have. As I said from the beginning I will need to look at it to see if it is something I can take on, based on the pictures you provided I will tell you up front this is probably not going to be something I will take on.. If you would like a refund you need to contact Angie's List for that, I know there is a 30-Day Money Back Guarantee, but I have had them issue refunds to members in excess of 6 months. The key point on refunds is that no work has been performed. They will also assist you in finding you another contractor." I never heard back from the member, but Angies List called to let me know that they were working to find the member another contractor to assist them with their project.
kevin R.
12/2016
5.0
handyman service
+ -1 more
He did a good job
Description of Work: Install a light and connected bathroom fans ductwork
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Jameson Remodeling & Home Repair
Thank you for the kind words, it was our pleasure working with you!
Laura H.
11/2016
5.0
handyman service
+ -1 more
Went fine.
Description of Work: Needed the blinds replaced in my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Robert D.
07/2016
5.0
handyman service
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Marshall H.
06/2016
5.0
handyman service
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Jameson Remodeling & Home Repair
Thank you for your review!
Blake C.
05/2016
5.0
handyman service
+ -1 more
unknown
Description of Work: Repair roof leak. Great job!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Jameson Remodeling & Home Repair
Thank you for your review!
Mark F.
04/2016
5.0
doors, handyman service, woodworking
+ 1 more
unknown
Description of Work: Repaired hand rail, installed door closer, examined other issues & gave recommendations. Excellent work. Very professional attitude. Obviously knows his work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Response from Jameson Remodeling & Home Repair
Thank you for the review! it took a couple trips and several months to get this member taken care of. I arrived on the intial trip to find the member in need of 911 services. Once the member had healed up they contacted me and I got their projects fixed up on the second trip.
Lori G.
03/2016
1.0
handyman service
+ -1 more
unknown
Description of Work: Nothing - didn't look at project and referred me elsewhere
Rating Category
Rating out of 5
value
4.0
responsiveness
3.0
Response from Jameson Remodeling & Home Repair
I do not recall this person, and I have no record of the address listed with this member. But apparently I was unable to assist them, most likely because of scheduling or scope of work. If they did indeed call me, they must have asked if I had any suggestions who might be able to help them because I do not generally give out references unless the customer asked for help.
Allen M.
03/2016
2.0
handyman service
+ -1 more
unknown
Description of Work: Called twice and left a message. No return call.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
1.0
Response from Jameson Remodeling & Home Repair
Thank you for your review
Scott S.
03/2016
5.0
handyman service
+ -1 more
unknown
Description of Work: Hung curtains, fixed faucet, seal doors
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$249
Response from Jameson Remodeling & Home Repair
Thank you for the review, it was a pleasure working with you. The member purchased a coupon for some odd and ends. They had their job list and the materials needed when I arrived.
Larry B.
02/2016
5.0
handyman service
+ -1 more
unknown
Description of Work: I had several little projects I needed done. I estimated they would take the four hours I purchased. The projects included putting up some shelves, rehanging some doors, fixing some drawers, and installing a new ceiling fan. Drew did excellent work and did it quickly. I ran out of projects before three hours. The only snag I encountered was a wrong part with the fan. Drew was nice enough to come back when the part was shipped and complete the installation for no additional charge.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$249
Response from Jameson Remodeling & Home Repair
It was a pleasure assisting you and thank you for the review.
Wendy B.
01/2016
5.0
handyman service
+ -1 more
unknown
Description of Work: Needed a handyman to do some repairs and the jobs were done.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Jameson Remodeling & Home Repair
Thank you for the review
Janet E.
01/2016
4.0
handyman service
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Response from Jameson Remodeling & Home Repair
Thank you for your review
James K.
01/2016
5.0
handyman service
+ -1 more
unknown
Description of Work: My service needs were varied and all my needs were handled professional. The excellent quality of the service made us very happy. I would use company any time I have service needs. Thanks
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Jameson Remodeling & Home Repair
Thank you!
Sherrell T.
12/2015
5.0
handyman service
+ -1 more
unknown
Description of Work: He did great work, was fast, worked continuously and kept me informed of my time balance without being rude or inconsiderate. I expect we will complete the jobs soon. We planned for this so it is not a disappointment in any way.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Jameson Remodeling & Home Repair
Thank you for the review!
Nancy M.
12/2015
5.0
handyman service
+ -1 more
unknown
Description of Work: Got this deal on the big deal list unfortunately I'm in ct there in an other state but they were very helpful in correcting the problem
Rating Category
Rating out of 5
Response from Jameson Remodeling & Home Repair
Thank you for the review!
Jeff R.
11/2015
5.0
handyman service
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Jameson Remodeling & Home Repair
Thank you for the review!
Michelle S.
11/2015
5.0
handyman service
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Jameson Remodeling & Home Repair
Thank you for the review!
Mary Ellen G.
09/2015
5.0
handyman service
+ -1 more
unknown
Description of Work: Drew Jameson and Rob did an excellent job fixing our drywall problem. We are very happy with the results. Drew also installed a light fixture in our Master Bath that was not in our original request. Drew gave us prompt service and returned our phone calls in a timely manner.
Rating Category
Rating out of 5
Yes, I recommend this pro
Craig S.
09/2015
5.0
handyman service
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Response from Jameson Remodeling & Home Repair
I thank you for your business and appreciate the review!
Karen H.
08/2015
2.0
handyman service
+ -1 more
unknown
Rating Category
Rating out of 5
responsiveness
1.0
Response from Jameson Remodeling & Home Repair
Thank you for the review. Unfortunately I have no record of a call or Message Center communication from the member on record, the member did not and based on the address associated with the member nor have visited their location.
chris P.
07/2015
5.0
handyman service
+ -1 more
unknown
Description of Work: Diagnosed A/C and completed the fix for less than he originally quoted.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$60
Response from Jameson Remodeling & Home Repair
Thank you for the review
Cheryl B.
07/2015
5.0
handyman service
+ -1 more
Looks as good as new
Description of Work: Repaired broken guttering and rotted wood underneath. Used sub-contractors so scheduling was a bit of a problem
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$1,100
Response from Jameson Remodeling & Home Repair
Thank you for the review, it was a pleasure assisting you.
Alida B.
06/2015
5.0
gutter cleaning, handyman service
+ 0 more
unknown
Description of Work: Our gutters were clean, but we were not sure if they were configured properly. My husband called Drew and he responded quickly. The next day he stopped by to check out what we needed. He had some suggestions for better rain control and decided to do the work as long as he was here! We are extremely happy with his work and will use him again.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Handyman Services,
Plumbing,
Finished Carpentry and Woodworking,
General Remodeling,
Doors,
Kitchen and Bath Remodeling,
Drywall,
Electrical,
Windows,
Unfinished Carpentry,
Ceramic Tile,
Exterior Painting
FAQ
Jameson Remodeling & Home Repair is currently rated 4.7 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Jameson Remodeling & Home Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Jameson Remodeling & Home Repair does not offer free project estimates.
Yes, Jameson Remodeling & Home Repair offers eco-friendly accreditations.
No, Jameson Remodeling & Home Repair does not offer a senior discount.
No, Jameson Remodeling & Home Repair does not offer emergency services.
No, Jameson Remodeling & Home Repair does not offer warranties.