Get matched with top basement waterproofing pros in Baxter Springs, KS

"The worst business I have EVER had the displeasure of working with. I have waited a long time to write a review to ensure I had all of the facts and would be less emotional in my statement. Originally they came out, quoted us a price for our basement and our garage. We signed the contract electronically with the representative. The first mistake they made was never sending us a copy of the contract, or emailing it to us. Next they came out and did our basement, which was an awful experience as well. They were rude, uncaring, and unprofessional. They left our back door open for the entire duration they were here (4-6ish hours) even though we repeatedly told them we had cats, they did not care (even though it was in winter/late fall and was cold as well). They did not finish the work, stating that the representative was wrong and they could not do it. Then they left a huge mess in our basement that they never cleaned up. Lastly they told us that the garage work was “impossible” and they had no clue as to why the representative would say that they could do it. Well they gave us a bill for that day, and processed it through Greensky. They billed us for ALL of the work, including the garage that they never did. Next the manager kept ignoring my husbands phone calls/texts, for 2-3 months. Finally I had enough and called the number several times until I got above him and made a report. Suddenly he could call me back and discuss things over! I was livid that they had been ignoring us, so he finally scheduled a follow up appointment to finish our basement. He also told us not to worry about the bill for now, since it didn’t take effect until after ALL of the work is done. Yet Greensky continued to hound me for 1-2 months. Finally they get out to finish the work (the second crew was very polite, cleaned up after themselves, kept the door shut, they were fantastic!). Well all the work is done, should be fine right? Wrong! Greensky is charging me interest on a plan that Foundation Recovery Systems said was a 5 year interest free plan! So I contact Greensky, they have no idea why the representative would offer that since they don’t even have that plan option. Naturally I look for the contract I signed…. Oh wait! They never gave it to us at all! I have hounded and they never gave us the signed copy! So I have to fight with Foundation Recovery Systems, I put in a formal complaint with Greensky about their business. Finally Foundation Recovery Systems is willing to work with me, however I need to remove my legal complaint or they won’t do anything for me at all. A very underhanded blackmail, if I say so myself. Now lastly, we have contacted them roughly 1 year and about 4-5 months after all the work was done. They told us they would need to come out every year to readjust the beam, they said it was a lifetime warranty and readjustment was free…. I’m sure you see where I’m going with this, another lie. It’s $240 each time, but don’t worry! They’ll waive the fee this one time because of their mistake. Everything they’ve done is a mistake and I waited a very long time to write this review out of fear of retaliation. (Since they’re okay with blackmailing people to remove complaints). I can NOT recommend this garbage dump of a company to anybody, I have told everybody I know to stay clear and will continue to do so for the rest of my life. Beware of these scammers! Lord only knows what else they will do at the readjustment appointment, since this review is sure to upset them very much. However I implore them to try underhanded tactics again, I will not be fooled as easily every again. 0/10"

"We hired this company because we were starting to get cracks in a basement wall that was moving slightly. The first guy, the estimator, said they would stabilize the wall and if all the drywall is taken off they will also seal the cracks while they are there. They came out early March to stabilize the wall and those guys said they will not do anything to the cracks since they were only there for the stabilization, not waterproofing since that was a separate package. Ok, no big deal we have never had any water issues so we weren't concerned, everything seemed fine. Fast forward a month and the first big rain storm- there is now water coming in from the corner of the wall they 'fixed' and another wall. We called them and they sent someone out. That guy said that's a completely separate issue, has nothing to do with the work they did. There is also now white mineral growth coming up around the bottom of the concrete footings they installed for the beams. I get that we did not hire them for water issues but that is because we didn't have any until after they did work on that wall. I hired them because I felt like they were going to treat us fairly and fix my home. I was confident that by hiring them my house would be safe and structurally sound when they were done. That ended up not the experience I had with this company. And now after spending thousands of dollars I have even more issues than I started with and will have to spend even more to fix the new problems."

"Installation was done as schedule, and worksite was left clean and in good order. Thank you!"

"I couldn't be more impressed with Mike and his team. We had them out to our house in Bella Vista to do an estimate for a drainage issue that his been a problem for almost a year. Instead of just throwing out a super expensive price tag right off the bat, Mike and Brandon took the time to work out a strategy with me that I could do myself. They really were there just to help me and my family get the full use of our backyard again. They have an incredible wealth of knowledge and I would trust them with any job."

"They guys suck."