Dry Basement Foundation Repair

We hired this company because we were starting to get cracks in a basement wall that was moving slightly. The first guy, the estimator, said they would stabilize the wall and if all the drywall is taken off they will also seal the cracks while they are there. They came out early March to stabilize the wall and those guys said they will not do anything to the cracks since they were only there for the stabilization, not waterproofing since that was a separate package. Ok, no big deal we have never had any water issues so we weren't concerned, everything seemed fine. Fast forward a month and the first big rain storm- there is now water coming in from the corner of the wall they 'fixed' and another wall. We called them and they sent someone out. That guy said that's a completely separate issue, has nothing to do with the work they did. There is also now white mineral growth coming up around the bottom of the concrete footings they installed for the beams. I get that we did not hire them for water issues but that is because we didn't have any until after they did work on that wall. I hired them because I felt like they were going to treat us fairly and fix my home. I was confident that by hiring them my house would be safe and structurally sound when they were done. That ended up not the experience I had with this company. And now after spending thousands of dollars I have even more issues than I started with and will have to spend even more to fix the new problems.

The guys were friendly enough. Arrived on time. The job itself looks a bit sloppy. Don't think that the cracks and leaks were actually fixed. A membrane was just put up on the wall. In a couple of places, it appears that the membrane may separate from the wall. Clean up was not done very well. I am still sweeping pieces of concrete rubble. As I was going through the final walk through, I noticed that an antique crockery urn had been busted into several pieces.Not sure how it could have been broken as I had placed it out of the way. If I had not noticed, I don't think anything would have been said about it.

They were done in two days and did a remarkable job considering the lack of space between my house and the neighbor's. Their work is guaranteed for over 40 years and is transferable. I will not be leaving a mess for a future home owner like what was left for me!

Everything went well. There was a conflict/misunderstanding between contract and materials which they promptly adjusted in my favor. I ended up saving money for a better job than a competitor quoted.

Jerry Duff came out and inspected my basement. He was on-time and extremely professional. We have multiple cracks and some efflorescence on the basement walls. He provided several options but in the end let me know that there were other, more affordable ways to take care of the problem myself. I was impressed by this professionalism. He did not pressure us into any unnecessary fix and in the end probably save me a lot of money. I would recommend this company to anyone.

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