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Gray Wolf Plumbing

Plumbing, Drain Cleaning, Water Heaters,

About us

Gray Wolf Plumbing is a family owned company with over 40 years experience. We are proud to provide a wide range of plumbing services both commercial (new construction, remodel and service) and residential (new construction, remodel and service). We are happy to provide you with a free estimate. We accept check, debit, visa and mastercard payments. Gray Wolf Plumbing is fully licensed, bonded and insured. Please call our office at 785. 215.6303 for more information.

Business highlights

18 years of trusted experience
Emergency Services Offered

Services we offer

Gray Wolf Plumbing provides a wide array of services such as plumbing, drain cleaning (both auger and jetting), sewer repair and replacement, camera and location services, backflow device installation and testing, plumbing inspections and reporting, gas line and log installation, water heaters (standard tank and tankless), water softener/conditioner/filtration systems, scaleblaster systems, repairing antique or retro plumbing fixtures.

Services we don't offer

Septic system installation & pumping, lateral service, grease tank pumping

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Reviews

4.990 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
3%
3
2%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 90 reviews

Lynda S.
06/2017
5.0
plumbing
  + -1 more
It was a smooth running operation. Did not take long and keep the area clean.
Description of Work: Discovered a leaking water heater and when I called Sheila understood the urgency of the situation and worked really hard to get someone out to the house ASAP. So... two hours later I had someone at my house taking care of the job. They are very professional and very pleasant to work with. I asked a million questions and they had all the answers. Love these people. Will always use them for our plumbing needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Gray Wolf Plumbing
Thank you for taking your time to leave this review. We use this information to craft a service experience that our customer's have come to expect. We continue to work hard to make unpleasant or unexpected situations as comfortable as possible. We appreciate the opportunity to perform work in your home!

Craig H.
06/2017
5.0
plumbing, water heater repair
  + 0 more
Excellent. I discovered our old heater leaking water from the bottom of the tank. After a few phone calls, I settled on Gray Wolf Plumbing. They were able to replace our old water heater with a new, A.O. Smith 50 gallon heater by the middle of the afternoon the same day. We are extremely pleased with the entire process- from the phone conversations all the way through the service technician who installed the new heater. The heater fits perfectly in the old space even with the new plumbing required for the job. Gray Wolf has our enthusiastic recommendation!!
Description of Work: Replace water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Gray Wolf Plumbing
We would like to thank our customer for choosing Gray Wolf Plumbing, as they clearly had choices, to perform their project. It is our goal to provide a great service experience from the first phone call to the clean-up after completion. We look forward to being part of your family of service providers!

Robin W.
06/2017
5.0
drain cleaning
  + -1 more
I've used them before and will continue to.
Description of Work: clear blocked sewer line and used camera for estimate for replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Gray Wolf Plumbing
We strive to provide the most accurate and comprehensive service and information to our customers. It may not always be the information that they wish for but they are confident that it is true! Thank you for spending the time to write this review.

Steven N.
06/2017
5.0
plumbing, drain cleaning
  + 0 more
Excellent service, exceeding my expectations.
Description of Work: Drainage obstruction

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from Gray Wolf Plumbing
We are proud to have been chosen as part of your family of service providers. Thank you for leaving this review!

Barbara D L.
04/2017
5.0
plumbing
  + -1 more
I've previously rated this business. They are my go-to plumbing professionals.
Description of Work: Plumbing.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Gray Wolf Plumbing
Thank you once again! We never get tired of being reminded how great our customers are. We appreciate you taking the time to review our work.

Barbara D L.
04/2017
5.0
appliance refinishing
  + -1 more
I use him for all my plumbing needs.
Description of Work: They installed the dishwasher I purchased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Gray Wolf Plumbing
We are extremely pleased that our returning customers are a very loyal group. They continue to help us maintain high standards for service by giving their time to review their customer service experience. Thank you very much!

Nancy E.
03/2017
5.0
plumbing
  + -1 more
The faucet was replaced and the drain was cleaned out. The plumber instructed me on how to clean the drain myself in case the odor problem returned.
Description of Work: I had an outdoor faucet that was leaking and a bathroom drain that had a bad odor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Gray Wolf Plumbing
We would like to thank our customer for taking the time to leave this review. We utilize all of the comments to hone our service experience. We appreciate you!

John M.
03/2017
5.0
plumbing
  + -1 more
The company had a very high rating on Angie?s List. Phone contact with the office was excellent; all aspects of the service to be performed were explained. They coordinated the service call with the tenant. Excellent and professional work was performed. Their findings were communicated clearly. Great customer service. No surprises in the bill, exactly as explained. Solid family business
Description of Work: Cleaning a clogged sewer drain. The technician augured the main sanitary sewer line for 60’. Severe root pack was removed and after cleaning, the sewer line was tested for proper operation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Gray Wolf Plumbing
Being a trusted member of your service provider family is a huge responsibility. The trust you have placed in our company is appreciated as is the time you have given up in order to write this review. Thank you!

Martha P.
03/2017
5.0
plumbing
  + -1 more
Everything was done professionally.
Description of Work: Replaced toilet when couldn't fix it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Gray Wolf Plumbing
We would like to express our gratitude to this customer for allowing us the opportunity to join their family of service providers. Allowing us to perform work in your home means a great deal to us and we appreciate it!

Alana R.
03/2017
5.0
plumbing, sewer cleaning
  + 0 more
I highly recommend Gray Wolf Plumbing. I received a quick response after submitting a request for service. They were very professional and accommodating of my schedule. They showed up for service when they said they would be there. After digging and looking at my sewer line, that had been overflowing, they discovered some work that had not been done well before I had moved in. They were very thorough in explaining what the issue was. They had pictures so I could see what it was like before and after, because I couldn't be there the whole time. Scheduling and communication decisions were made promptly and in a friendly and professional way. I was shown the roots that were extracted from the lines and was given helpful maintenance tips. They cleaned up my neighbors driveway and repaired and replaced everything without any mess or complications. It's been over 2 weeks since services were provided and I have had no issues. If I ever need more assistance in the future, Gray Wolf will absolutely be the company I choose!
Description of Work: My sewer line was overflowing. I needed them to evaluate the problem and then repair the line and overflow valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Gray Wolf Plumbing
Thank you for taking the time out of your daily schedule to post this review! We appreciate the ability to use the review as a tool to constantly improve the service experience for our customers. In this case our customer's sanitary sewer was repaired by someone who either had no knowledge of the appropriate way to make the repair or were simply unscrupulous. Both of these behaviors should be exposed by honest contractors who pride themselves on integrity, skill and knowledge. Thank you!

Gary W.
01/2017
5.0
plumbing
  + -1 more
Very happy with the experience from start to finish. Technicians were professional and knew what they were doing. Cost was reasonable and service was above average. Will use Gray Wolf Plumbing in the future is plumbing services are needed.
Description of Work: Replace kitchen and bathroom faucets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$593

Response from Gray Wolf Plumbing
We would like to thank our customer for taking time out of their schedule to post this review. We strive to provide a great service experience for our customers and the reviews are an integral part of that process. We appreciate the trust that you have placed in us by allowing us to work in your home!

Marilyn T.
01/2017
5.0
plumbing, water heater repair, drain pipe, sewer cleaning, drain cleaning
  + 3 more
Although this work has not yet been completed, I have full confidence it will be done professionally and efficiently. Gray Wolf Plumbing has provided me with service for several years, and I would not consider using anyone else. They are competent, professional and reasonably priced. On top of that, they are all genuinely nice people.
Description of Work: Gray Wolf will install a new sewer line next week.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Gray Wolf Plumbing
We wish to express our appreciation to a loyal, longtime customer for leaving this review. We take pride in the fact that our customers place a great deal of trust in us by allowing us into their home. Being a valued member of their family of service providers means a great deal. Thank you!

Jill D.
12/2016
5.0
plumbing, drain cleaning
  + 0 more
Everything was done quickly, once replacement parts were located. If I had to leave a message, they responded immediately. They were polite and helpful. When another Plumbing need arrives, I'll call Gray Wolf Plumbing!
Description of Work: A pot faucet above the stove was replaced. Shower valves were leaking, needing new parts. Tub faucet leaking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Gray Wolf Plumbing
Thank you for leaving us this review. We know our customer's are busy and we appreciate their time and attention. It is always our intention to provide the best service experience for our customers. A key component of that experience is communication with the office, technicians and field personnel. Good communication starts with respect. We appreciate your business!

Ralph H.
11/2016
5.0
plumbing
  + -1 more
Extremely well - from the pleasant exchange when the project was ordered through completion, Grey Wolf Plumbing exceeded our expectations in every category. The owner was on site to convey alternatives and establish material requirements. The technicians were professional and efficient. Couldn't ask for a better experience
Description of Work: A natural gas line branch was needed to supply natural gas to our family room wood burning fireplace for previously purchased gas burner and gas logs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

Response from Gray Wolf Plumbing
We appreciate the time that our customer took out of their busy schedule to leave this review. We are committed to improving our customer'[Member Information Removed] experience from the initial contact to project completion. The customer reviews are an important tool for us to use towards this goal. Thank you!

Barbara D L.
10/2016
5.0
plumbing
  + -1 more
The plumber arrived prepared with parts specific to the toilet's make and model. Repairs were made and successfully tested.
Description of Work: Repaired two toilets that would not hold water levels in the tank, causing water to turn on-off frequently.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$116

Michael M.
08/2016
5.0
plumbing
  + -1 more
Gray Wolf did an excellent job at fixing our sump pump drain. They were friendly, respectful, and extremely professional. The job was completed quickly and the bill was more than reasonable. We'll always use Gray Wolf, we're extremely pleased with the quality of work and excellent customer service we get with them, every time they're here.
Description of Work: Sump pump service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Gray Wolf Plumbing
Thank you for taking the time out of your VERY busy schedule to post this review. All reviews are used to enhance and improve the customer experience from first contact to project completion. We appreciate the trust that you place in us by allowing us into your home. Thank you!

Darin N.
08/2016
5.0
plumbing
  + -1 more
Amazing service and professionalism
Description of Work: Needed several little jobs done

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Gray Wolf Plumbing
Thank you for taking time out of your busy schedule to leave this review for us. Reviews are very useful reminders to keep customer service as a top priority. Thank you for allowing us to perform work in your home!

Mike Z.
08/2016
5.0
plumbing
  + -1 more
Initially, no problem getting someone to answer the phone and all of my questions. Sheila in the office was great to work with, very friendly and and spent a lot of time with me on the phone, and researching and providing lots of information about faucet fixtures and scheduling the work we needed done just a few days after my request. Josh and the other plumbers arrived timely; were very knowledgable and friendly; got to work right away, worked the entire time they were here and cleaned things up before they left. They did a fine job installing the new fixtures and even fixing some less-than-quality work that a plumber from another company had done previously. The only problems were one of the new faucets I had purchased was defective and one of the new water valves installed leaked. Sheila was able to schedule them to come back and deal with those issues just a couple of days later. What I was most impressed with was that customer satisfaction and quality work were the primary concerns of everyone at Gray Wolf. They all seemed so concerned that the work they did was done well and done to my satisfaction. It was also nice to get $25 Angies List member discount. Highly recommend Gray Wolf Plumbing - a pleasure to deal with and would not hesitate to hire them again!!
Description of Work: Replacement of 3 lavatory faucets and 4 water valves and water supply lines

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$395

Response from Gray Wolf Plumbing
We appreciate our customer writing a review for their experience with us. Quality of service and customer satisfaction are priorities at Gray Wolf Plumbing. We use these reviews to enhance our processes with customer service in mind. Thank you!

Tammy W.
06/2016
5.0
plumbing
  + -1 more
They are great. I needed someone quick and they were able to get to me within an hour. Only provided needed services, no add-ons.
Description of Work: Drain cleaning for backed up sinks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

Response from Gray Wolf Plumbing
We appreciate the time that our customer took out of their busy schedule to write this review! We appreciate the trust placed in us to work in your home.

lindsey S.
03/2016
5.0
plumbing
  + -1 more
Again, everything is working properly so far and looks good. Also and lastly, I was given the promised $25 discount for finding them on Angie's List. The $60 service fee was also deducted since I purchased an appliance. Respectful, knowledgeable family company. :)
Description of Work: So far so good. Today Gray Wolf Plumbing: Repaired leaky drain in kitchen sink. Replaced garbage disposal errator in kitchen sink. I must admit the price for the part/labor was higher than anticipated but at the same time I could not find a Google search comparable on both parts/labor so could be just right. No matter, I found the service technicians to be knowledgeable and experienced and trusted their word and did not feel I was being taken advantage of. Everyone I spoke with said they stand behind their quality parts and service. Replaced kitchen sink faucet. This was not an expected expense as I had a leak but they showed me how my faucet was corroded and would continue to leak until replaced so I decided I would go with their suggestion of putting in a higher quality Delta faucet. They were able to do this the same day and took just 30 minutes to go get the part(s). Shimmied faucet in lavatory so that water would not drop down spout onto countertop. (This required labor charges only which is better than new parts, which is what I thought was needed).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$798

Response from Gray Wolf Plumbing
We would like to thank our new customer for taking time out of their schedule to post this review. We strive to provide a quality service experience with integrity. Sometimes experience is what is needed, instead of new parts, as in the shimming of the faucet. Other times fixtures are beyond their useful life span. We will always give our customers the information that they need in order to make the best decisions for their home. Thank you again!

Stephen K.
02/2016
5.0
plumbing, drain cleaning
  + 0 more
The plumber showed up promptly at the time we had scheduled, and was very polite and efficient. He explained what he was working on and gave me some recommendations for how to maintain my plumbing in the future. I am very satisfied with his work.
Description of Work: Resealed the base of the toilet which had been leaking, fixed a leaking shower faucet, and unplugged a deep clog in the kitchen sink that I was unable to reach with a normal snake.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Gray Wolf Plumbing
We appreciate the time our customer spent writing this review of our service. We strive to provide a great customer experience for all of our customers and we believe a significant portion of that service experience should be education about the systems that make a home function properly. Thank you!

Judy T.
02/2016
5.0
plumbing, water delivery, water softeners
  + 1 more
The young man was very professional and polite. Listened to my theories of why this thing mysteriously leaked when we took showers and my water pressure booster might be involved. He solved the problem without having to pull the stool and tested it to be sure the problem was solved. He showed me the plastic part that was no longer working properly and checked the cut off value to be sure a new one was not needed. I will make Gray Wolf my plumber for any future plumbing needs.
Description of Work: Checked out a leaking toilet tank. Turned out to just be the supply line. Did not need a new cutoff valve either, as we suspected. Replaced the water supply line with a steel one and problem solved.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$83

Response from Gray Wolf Plumbing
Your time is important to us. Thank you for writing this review. Information gleaned from customer reviews aids us in providing superior service from initial contact to the finished project. We appreciate being part of you family of service providers!

Mark H.
01/2016
5.0
drain cleaning, plumbing
  + 0 more
Excellent communication with the tech that came out (on time). He followed through on what I was told over the phone when setting the appointment to a T. He actually went under the house in the crawl space to inspect the line before going forward with the clean out. We have older pipes that are cast iron and he told me what he found and what to watch for in the future. Also cautioning me not to use corrosive drain cleaners as the older pipes would deteriorate quicker. He even went so far, at my question, as to give me a very quick cost estimate on replacing the pipe. He did say the estimate wasn't formal and a formal one could be done when I was ready. Have never had anyone who has cleaned the drain before go to this level of explanation. After the inspection he went forward with the clean out. It was done quickly and cleanly. They were done in pretty short order and confirmed it was just a normal grease build up that can happen in kitchen drains like ours. The drain has been open and running better than ever since they have completed it. Without a doubt they will have a shot at any plumbing services we need in the future.
Description of Work: Clean out kitchen drain line.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Gray Wolf Plumbing
Thank you for taking time out of your day to write this review. We are very proud of our technician's knowledge and love to share it with homeowners. Informed customers can plan their projects and budgets in advance, at their convenience. We like that! Thank you for allowing us to perform service in your home.

Lisa D.
01/2016
5.0
plumbing
  + -1 more
Great! Sheila was very helpful on the phone. I loved the fixture she picked out for me. The service was super. Clean, professional, friendly (but not overly so), easy and done. It works! So very happy!!!! I was coming from a bad experience with a different provider and they made the situation better for me. Will call again. Very grateful, Lisa
Description of Work: Installed fixtures.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Gray Wolf Plumbing
We appreciate our customer allowing time to review our performance. The additional feedback helps to show us what is important to our customer. We use this information to guide our customer through the plumbing service process. Our hope is that it allows them, armed with information, to feel confident in their choices and pleased with the outcome. Thank you!

Christopher C.
01/2016
5.0
drain pipe, plumbing
  + 0 more
The work went well. Very happy with the results and the knowledge to work around the challenges of an old farm house. They were timely and very professional and always stuck to their estimate, even though they ran into unforeseen challenges. I also enjoyed the Angie's List discount and Sheila Wolf, billing, customer service, REAL BOSS, etc, caught it after they inadvertently billed me without the discount and gave me a double discount on the next bill. I had not noticed so she gave me an extra $25 off I didn't even realize I had coming. Excellent customer service and I will use again. Thanks, Chris Carter
Description of Work: Provider re-did the entire plumbing in an old farm house. They also replaced most of the drains and pipes. The age and condition of the house presented challenges and Mr. Wolf and his crew always managed to solve the problem and work around some old home problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Gray Wolf Plumbing
We want to thank our customer for taking time from his busy schedule to write this review. We sincerely want to know how our customers perceive our work in order to continue improvement. Thank you!

Contact information

221 W 4th St, Auburn, KS 66402

http://www.graywolfplumbing.com

Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 AM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Wells and Pumps,
Drain Pipe Installation,
Water Filtration and Softening,
Appliance Refinishing,
Water Coolers,
Natural Gas Lines,
Gas Logs

FAQ

Gray Wolf Plumbing is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 AM

Gray Wolf Plumbing accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, Gray Wolf Plumbing offers free project estimates.
Yes, Gray Wolf Plumbing offers eco-friendly accreditations.
No, Gray Wolf Plumbing does not offer a senior discount.
Yes, Gray Wolf Plumbing offers emergency services.
No, Gray Wolf Plumbing does not offer warranties.
Gray Wolf Plumbing offers the following services: Gray Wolf Plumbing provides a wide array of services such as plumbing, drain cleaning (both auger and jetting), sewer repair and replacement, camera and location services, backflow device installation and testing, plumbing inspections and reporting, gas line and log installation, water heaters (standard tank and tankless), water softener/conditioner/filtration systems, scaleblaster systems, repairing antique or retro plumbing fixtures.
Septic system installation & pumping, lateral service, grease tank pumping

Contact information

221 W 4th St, Auburn, KS 66402

http://www.graywolfplumbing.com

Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 AM