SECOND NATURE LANDSCAPES & LIGHTING

THE OWNER WAS DOING OUR ESTIMATE. HE SEEMED VERY KNOWLEDGABLE AND COURTEOUS. HE WAS LATE TO INITIAL APPOINTMENT, THEN FAILED TO RETURN NUMEROUS PHONE CALLS WE MADE TO OBTAIN OUR ESTIMATE. AFTER FINALLY RECEIVING A CALL BACK, WE SCHEDULED AN APPOINTMENT AND HE DIDN''T SHOW UP. IT IS UNFORTUNATE, WE WERE VERY EXCITED TO HAVE THEM DO THE WORK BUT WERE CONCERNED THIS BEHAVIOR WOULD CONTINUE DURING THE ACTUAL WORK.

THE OWNER WAS DOING OUR ESTIMATE. HE SEEMED VERY KNOWLEDGABLE AND COURTEOUS. HE WAS LATE TO INITIAL APPOINTMENT, THEN FAILED TO RETURN NUMEROUS PHONE CALLS WE MADE TO OBTAIN OUR ESTIMATE. AFTER FINALLY RECEIVING A CALL BACK, WE SCHEDULED AN APPOINTMENT AND HE DIDN''T SHOW UP. IT IS UNFORTUNATE, WE WERE VERY EXCITED TO HAVE THEM DO THE WORK BUT WERE CONCERNED THIS BEHAVIOR WOULD CONTINUE DURING THE ACTUAL WORK.

HES VERY KNOWLEDGEABLE AND MORE THAN WILLING TO ANSWER ANY OF MY QUESTIONS. HE DOES A GREAT JOB.

THE BLUEPRINT WAS NOT VERY PROFESSIONAL LOOKING. I COULD HAVE DONE IT MYSELF. AFTER GETTING THE ESTIMATE I CALLED THEM BECAUSE I HAD A QUESTION. THEY NEVER CALLED BACK. I PAID $150 TO GET THEIR ESTIMATE AND DESIGN BLUEPRINT.

AFTER SEVERAL ROUNDS OF PHONE TAG, I GAVE UP TRYING TO REACH THEM.

MIKES COMPANY HAS PERFORMED OTHER WORK FOR ME IN THE PAST. ALWAYS PROMPT IN RESPONDING TO PHONE CALLS, FAIR PRICING AND OUTSTANDING QUALITY WORK. HIGHLY RECOMMENDED!

THEY DID WHAT THEY SAID THEY WOULD DO, VERY PROFESSIONAL, WORKERS PRESENTED THEMSELVES WELL, CLEANED UP WHEN DONE, PLEASANT PEOPLE TO BE AROUND. ILL USE THEM AGAIN WITHOUT A DOUBT.

HE WAS VERY NICE. HE CLEANED UP AFTER HIMSELF. HE RESPONDED VERY QUICKLY. IT WAS REALLY NICE BECAUSE HE WAS CLOSE BY. WE WOULD DEFINITELY USE HIM AGAIN.

HE WAS VERY PROMPT AND PROFESSIONAL, ALSO EXTREMELY KNOWLEDGEABLE AND FRIENDLY.

I WORK NIGHTS SO RESPONSIVENESS OF RETURNING CALLS COULD HAVE SOMETHING TO THAT EFFECT. HOWEVER ONCE WE MADE CONTACT-NO PROBLEM AND DAY DAY OF ACTUAL TREE CUTTING-THEY WERE 15-20 MINUTES EARLY-CANT BEAT THAT. COMPLETE JOB: TREE CUTTING AND CLEAN UP TOOK A LITTLE LESS THAN 2 HOURS. IM COMPLETELY HAPPY!! THANKS A LOT!!

I DID NOT CALL MICHAEL''S EITHER, SO LACK OF RESPONSIVENESS WAS, IN PART, DUE TO MY FAILURE.

I DID NOT CALL MICHAEL''S EITHER, SO LACK OF RESPONSIVENESS WAS, IN PART, DUE TO MY FAILURE.

BE HOME WHEN THE WORK IS DONE. THE PERSON IN CHARGE WOULD COME EACH TIME & GET THE WORKERS STARTED & LEAVE. I QUESTIONED TIME WORKED. ONCE A WORKER SAT FOR OVER AND HOUR WAITING FOR SOIL TO ARRIVE. TWICE I CAUGHT A WORKER GOING WITH HIS DIRT FILLED WHEEL BARROW GOING THE LONG WAY AROUND MY HOUSE TO GET WHERE HE WAS GOING. OF COARSE I GET TO PAY FOR THE "DOWN" TIME I QUESTIONED THIS AND THE THE PERSON IN CHARGED DID TAKE OFF 1 HOUR OF LABOR. I GUESSIMATE HE PROBABLY SHOULD HAVE TAKEN OFF 3 HOUR. JUST A REMINDER BE HOME, WATCH WORKERS & KEEP TRACK OF TIME NOT WORKING! OBVIOUSLY ALLOWANCES ARE MADE FOR BREAKS AND LUNCHES. ALSO THEY PROMISED TO REPLACE A DEAD SHRUB AT COST TO ME. THEY NEVER DID SO THIS SPRING ILL TRY ELSEWHERE TO PURCHASE A SHRUB.

VERY RESPONSIVE TO CUSTOMER, QUICK TO ANSWER ANY QUESTIONS OR CONCERNS, VERY ACCURATE, VERY DEPENDABLE, CANT SAY ENOUGH GOOD THINGS ABOUT THEM!!

THEY CAME WHEN THEY SAID THEY WOULD, DID THE JOBS NEATLY AND CLEANED UP AFTER THEMSELVES. ALSO WERE SIGNIFICANTLY LOWER IN PRICE THAN OTHERS (ALL CALLED WERE FROM ANGIE''S LIST)

JOB WAS WELL DONE. COMMUNICATION WITH THEM BEFORE AND AFTER QUESTIONABLE

GOOD COMMUNICATION. VERY METICULOUS

ALWAYS LEAVES SLIPS OF PAPER TO LET YOU KNOW WHAT ALL HE HAS DONE ALONG WITH SOME ADDITIONAL TIPS OR SOME COMMENTS THAT THE MEMBER MIGHT FIND USEFUL.

THE PERSON I TALKED WITH SAID THAT THEY WOULD GET BACK TO ME IN A FEW DAYS. A WEEK LATER AFTER NOT HEARING FROM THEM, I CALLED AGAIN AND THEY SAID THEY WOULD HAVE TO TRACK MY INFORMATION DOWN. THE PERSON I TALKED WITH SAID THAT HE WOULD FOLLOW UP ON IT AND GET BACK TO ME. NO ONE EVER FOLLOWED UP WITH ME.

CALL WAY AHEAD - THEY ARE IN DEMAND.

THIS IS THE 3RD YEAR MEMBERS HAVE USED THEIR SERVICE! NEIGHBORS STOP TO LOOK AT THE WORK THAT HAS BEEN DONE!! THEY DO TOP QUALITY WORK , AND ARE VERY PROFFESSIONAL, EXCELLENT WORK!!

THEY WERE VERY FAST AND COURTEOUS. THE REMOVAL PORTION OF THE JOB WAS DONE IN ABOUT AND HOUR.

THEY WERE EXTREMELY DIFFICULT TO DEAL WITH. VERY UNPLEASANT AND RUDE. IT TOOK MULTIPLE PHONE CALLS AND PERSISTENCE ON MY PART TO REMEDY THE SITUATION. I WOULD CAUTION ANYONE THAT WOULD CONSIDER USING THEM.

VERY GOOD WORK. VERY COURTEOUS AND CLEANED UP WELL. DID EXTRA WORK WITHOUT CHARGE

I HAVE WAITED FOR 3 MONTHS FOR THIS COMPANY TO FINALLY COME AND GIVE AN ESTIMATE.