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Arrow Construction

Roofing, Gutters, General Remodeling,

About us

Arrow Construction's primary focus is on being a Storm Restoration Specialist. This includes: ROOFS, GUTTERS, SIDING, WINDOWS

Business highlights

27 years of trusted experience
Emergency Services Offered

Services we offer

Free Estimates for Roofing, Siding, and Gutters. Free inspections for Storm Damage Financing available

Services we don't offer

Lead Based Paint Removal

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.868 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
1%
3
3%
2
6%
1
7%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.8
punctuality
4.8
Showing 51-68 of 68 reviews

Mark W.
06/2016
5.0
remodeling, roofing
  + 0 more
unknown
Description of Work: Roof replacement - they did the work within my budget and were able to do a couple of additional minor repairs as well!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$8,000

Response from Arrow Construction
Thanks for taking the time write a review. It was great working for you.

Douglas B.
05/2016
1.0
roofing
  + -1 more
Never showed
Description of Work: Never showed up and haven't received call. I called several times day of appointment, but never heard back.
Rating CategoryRating out of 5

Response from Arrow Construction
We have no record of you calling or any missed appointment. I apologize for any confusion, but it is possible you contacted a different company. We do not miss any sales calls, it is how we generate a large percentage of our business.

Kathy P.
04/2016
5.0
roofing
  + -1 more
unknown
Rating CategoryRating out of 5

Response from Arrow Construction
Thank you for the review. If you need anything in the future don't hesitate to call

Benjamin W.
03/2016
5.0
roofing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Arrow Construction
Thanks for the positive review.

Michael R.
03/2016
5.0
roofing
  + -1 more
unknown
Description of Work: very punctual and professional estimate, just decided to go a different direction with the repair.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Don K.
01/2016
5.0
gutter repair, roofing
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$200

Diane L.
05/2015
2.0
remodeling, basement remodeling
  + 0 more
.
Description of Work: The gentleman came out to look at our basement and was supposed to come up with a drawing. He contacted us one time , but my husband could not take the call. We have tried multiple times to contact him and we have not been able to get a response. |

Rating CategoryRating out of 5
responsiveness
1.0
punctuality
1.0


Response from Arrow Construction
I apologize for the confusion. We came out and did an inspection in January. We spent 3 hours creating 3D renderings and preparing a quote for your basement. We document every communication with a customer. We attempted to call on January 20, January 22, and February 8. We received a phone call and voicemail on March 9th at 6:47pm, after business hours, from a [Member Info Removed]. On March 10th we returned this phone call. I just searched through our email and found an email from a [Member Info Removed] on May 5th, this was 3 days ago. It was in our Spam folder. I apologize for not seeing this email. I feel we made every attempt to contact you after coming to your home via telephone. This is a job we were very interested in doing and made multiple attempts to contact you. In the email we received from [Member Info Removed], it stated, "Well, my husband is terrible at returning phone calls and I believe you played phone tag back and forth." We returned the one phone call we received and never heard back except for an email 2 months later. We became of this email once we received this review. I apologize that you were displeased with the service and offer to refund the $49.99 you spent.

Jamila M.
12/2014
5.0
roofing
  + -1 more
unknown
Description of Work: Arrow came out to inspect and minor repair our roof. We've only lived here about 14 months and no idea on age of the roof. Arrow hopped up there, nailed down some shingles and re-sealed around our skylights along with a few other minor repairs. They also gave us an overview of our roof condition afterwards and weren't at all high pressure sales. They gave us a good idea on life left in our roof and followed up with a written report. Would definitely use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Arrow Construction
Thank you [Member Name Removed], It's very good to hear you were happy with the service we provided.

Wanda L.
12/2014
5.0
basement remodeling
  + -1 more
Doesn't service my area,
Description of Work: Basement Remodel Design Consultation
Rating CategoryRating out of 5
$49

Response from Arrow Construction
Sorry we couldn't be more help.

JAMES & LINDA T.
10/2014
5.0
roofing
  + -1 more
unknown
Description of Work: Performed roof inspection, took before and after photos, caulked suspected areas of leaks, talked with me about findings, provided a report including recommendations and estimates if further work is required. Very well done - we would use them again if roof leaks persist.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Arrow Construction
Thank you for taking the time out of your schedule to leave such a positive review. If there is anything we can do for you in the future do not hesitate to call. Thanks, Keith

DAVID AND BOBBIE C.
09/2014
1.0
gutter repair
  + -1 more
.
Description of Work: They promised to come as soon as they could find time; then weeks passed; they never came, but refunded our money. Problem not solved.
Rating CategoryRating out of 5
$269

Response from Arrow Construction
I apologize for the negative experience that you had with our company. You were part of an Angie's List big deal that was for guttering. This was purchased at the busiest time of the year for us and we simply didn't have time to do it. You're $269.00 was refunded a week after we were supposed to come out. We also, included a $50.00 Lowes gift card for any inconvenience it caused you. We do not like to turn customers down. This was totally our fault for having a big deal for guttering during our busy season.

Steven B.
06/2014
5.0
remodeling, roofing
  + 0 more
unknown
Description of Work: Inspected roof including seals/flashing around 7 skylights

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Arrow Construction
Thank you for taking the time to write a positive review. If there is anything we can do for you in the future, please give us a call. Thanks, Keith

mary F.
05/2014
4.0
remodeling, roofing
  + 0 more
unknown
Description of Work: they inspected my roof and provided a full, thorough report of the roof's condition and evaluated the specific area of concern around our chimney. They provided the estimate to repair the roof around the chimney as well as the drywall on the interior ceiling where the leak had occurred. They were prompt and thorough and performed the work they said they would. The repair is not leaking at this point as far as I can tell.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Steven J.
05/2014
1.0
replacement windows
  + -1 more
.
Description of Work: Looking for 8 new windows. The salesman measured 3 windows, didn't describe what windows were available, left no printed materials, and departed after about 5 minutes promising an emailed estimate the next day. He explained that he had all the information he needed to order the windows, which was important because it would save him a trip. I think he was right - a job you have no apparent interest in doing requires no information. Needless to say, no estimate was forthcoming.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
4.0


Response from Arrow Construction
I apologize for the bad experience. We emailed an estimate on 5/9/2014. Along with the estimate were several options for windows. I don't know why you didn't receive the estimate. Maybe you should check your Spam or Junk Mail. The reason the salesman didn't leave any material with you is because we were matching existing windows that you recently replaced. In the estimate there were 2 different options for the sliding windows downstairs that you requested. These aren't windows we normally install so we don't carry literature on them. That being said, we should have done a follow up on the estimate.

Matthew D.
05/2014
5.0
remodeling, roofing
  + 0 more
unknown
Description of Work: Repaired roof peak damage and performed overall roof inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

BRANDI K.
03/2014
5.0
appliance repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Arrow Construction
Thanks for the review

BRANDI K.
03/2014
5.0
appliance repair, siding, roofing
  + 1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Arrow Construction
Thanks for the review

Kristin W.
03/2014
5.0
roofing
  + -1 more
The patching went fine.
Description of Work: I was looking for someone to repair a couple of small holes in my siding. Keith came out to look at what needed to be done and emailed me to let me know that if he did the work while it was very cold, it was possible that the siding would be brittle and break. Instead, he came out and patched the holes and will come back when the weather is warmer to make the actual repairs. He did not charge me to do the patching but included it in the minimum service charge. That minimum charge was reasonable when compared to other quotes I receved.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$150

Response from Arrow Construction
Great to see you were happy with the service we provided.
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    • 3(current)

Contact information

150 W Hawthorne St, Zionsville, IN 46077

http://www.arrowbuilds.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 4:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
GC1300082
Trade License Locale
City of Indianapolis
Trade License Authority
Department of Code Enforcement
Trade License Expiration
12/31/2016
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Gutters,
General Remodeling,
Windows,
Siding,
Basement Remodeling,
Exterior Painting,
Heating and Air Conditioning,
Appliance Repair,
Interior Painting,
Kitchen and Bath Remodeling,
Finished Carpentry and Woodworking

FAQ

Arrow Construction is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 4:00 PM

Arrow Construction accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Arrow Construction offers free project estimates.
No, Arrow Construction does not offer eco-friendly accreditations.
Yes, Arrow Construction offers a 5% senior discount.
Yes, Arrow Construction offers emergency services.
Yes, Arrow Construction offers warranties.
Arrow Construction offers the following services: Free Estimates for Roofing, Siding, and Gutters. Free inspections for Storm Damage Financing available
Lead Based Paint Removal

Contact information

150 W Hawthorne St, Zionsville, IN 46077

http://www.arrowbuilds.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 4:00 PM