Arrow Construction

I worked with Nate and he was very professional, prompt, and knowledgeable. I felt like he really had my best interest at heart. I would use Arrow Construction for anything home related!

They replaced an old shingle roof with a new metal roof. They showed up with samples and walked me through the process. Looks good and no leaks!!

Everything went well. He was able to help with the claim and get the work done promptly despite some continued poor weather.

It was a very satisfying job well done professional courteous answered any and all questions went above and beyond and cleaned up everything to my satisfaction I would recommend them to anyone and everyone

We called arrow with some concerns about our roof after a recent storm. They came out and completed an inspection and informed us that we had enough damage to contact our insurance company. They sent someone out to meet our insurance adjuster. They got up on the roof with them. The insurance company paid for a new roof and gutters, which Arrow installed. We had an issue with a storm door not shutting. I asked the salesman about it. He fixed it for free during the final walk through. Overall I was a pretty happy camper.

They would not return repeat d phone calls then when we did make contact and schedule a appointment they never showed up. Never called about the missed appointment. I called Angie to get my money back and find another vendor.

What a great company! Lots of wind damage in our subdivision. We had only been in our new home for 17 months and didn't know anyone who could do this repair. Arrow Construction to the rescue !! They were prompt and professional with the repair. The only "complaint" (if you would call it a complaint) is that we would like to pay them but haven't received a bill. Other than that, nothing but great things to say about this company and their work. Would definitely use their service again if needed and would readily recommend them to friends and family.

Great communication. Showed up on time with a comprehensive quote. Walked the property, made selections and we inked the deal. Very trustworthy! I am using them for several projects.

Last year we tried to file an insurance claim for our roof and we were denied. We were the only house on our street that hadn't received a new roof due to storm damage over the last couple of years. We called Arrow because they repaired two of our neighbors homes last fall. They sent someone out to meet our insurance company and then climbed up on the roof with them. They roof was approved for a full replacement! They did an excellent job on our roof and gutters. Our roof was done in one day. Clean up was excellent. Two days later gutters were installed. When the final bill came it was the same as the insurance money. I would definitely recommend these guys to anyone in need of a roof or having trouble with their insurance company.

Due to bad weather, we had a difficult time connecting, initially. However, Keith responded to every message I left and was very professional. Eventually, there was a break in the weather and Keith completed the job in a timely manner, as promised. When the time comes that I need a new roof, Keith will be my roofing contractor of choice. Very satisfied!

Jason, the tech that came by lives just a couple of doors down from me. He gave the roof a thorough inspection, and found some issues that were outside of the scope of the deal I had purchased. He gave me pricing on some other work I plan to have them complete later.

If you have a true emergency and call don't expect them to actually act with any urgency. Called on 9/28/2016 with an emergency situation, they advised that they can't be to the house until Tues (3/1/2016). Asked if they knew of anyone that might be available, they advised me to stop using Angie's List and to do an internet search for 24 hour roofing services.

Keith Hensley, Arrow Construction owner, came out and gave us an estimate for installing a new roof in late 2014. We'd previously had a home inspection by an independent inspector who had identified some areas of concern to the roof area, in addition to replacing the roof. It wasn't the cheapest quote, but it wasn't the most expensive one either, and Keith was so responsive and patient with us, we decided to go with Arrow. The work started when he said it would. Keith and his crew arrived early each day, and took care of all the issues found by the inspector. Then they removed all of the old decking from the roof, put on new, heavier duty decking, and installed a new roof. The work was beautiful, and they cleaned up thoroughly each day. Total time spent was about four and a half days. Several months later, when it rained really hard, we discovered that a leak on our screen porch was still there. We called Keith and he came right out and made sure the leak was taken care of. We thought this was exceptional and very responsive service, but I just kept forgetting to review him on Angie's list. However, in December of this year, I noticed that one of the skylights in my upstairs bath was leaking. I called Keith, and he was out the next day to check it out. The skylights were pretty old, and so I didn't expect him to do any work for free, but he repaired it and didn't even charge us! Then he came out two days later to repair and paint the woodwork inside the house around the leak ? again at no charge. Even using Angie's list, I sure don't find this kind of quality, professionalism, or dedication from many service providers these days, so I just had to write a review and share my experience with others. I would use Arrow construction for any remodeling or construction project we ever do.

The leak stopped, and then reappeared six months later. Contacted them to see if they would take another look (wasn't expecting for free necessarily). Almost two weeks have gone by and haven't heard anything. A little disappointed.

showed up on time, inspected roof -- completed service then and there

They did an outstanding job on the roof. They were prompt, fair, and thorough.

Keith fixed the leak! He said to wait and see if that works before doing additional work, which would have been a $1000+ job. Keith is a super trustworthy man who did not take advantage of us by saying we needed a new roof, but rather fixed the leak by nailing down some flashing. He even took a picture of the area that was causing the leak and showed it to us on his phone.

This is the second time we used Arrow. They did a good job on our roof, so we decided to use them for our siding. Their pricing seemed reasonable. There was a delay on the siding because it was a special order. The owner called and explained this 4 days before they were supposed to start. They started the job 3 days after the original start date and they finished the job in a couple of days. Everything looked awesome. The owner came out and inspected everything the day after the job was complete. Overall I was very happy with the craftsmanship and attitude, seemed like a group of good guys.

I had 3 estimates and went with the middle estimate. They showed up on time, did a good job, and did an excellent job cleaning up.

Little disappointed, were suppose to send pictures. Had 5 shingles missing was going to cost $300 to replace.

Outstanding as always. Found the leak and fixed it. Keith does great work!

We first contacted Arrow Construction about 3 years ago because a shingle blew off of our home. They came out and inspected the roof for damage and fixed the shingle for for free. They said the roof was starting to show wear and it would need replaced in 3 to 5 years. While trying to sell our house, the inspector informed us when whe were trying to sell our house in March that we needed a new roof due to storm damage from last spring. Arrow Construction came out and handled the insurance claim and replaced our roof all within 2 weeks to avoid any delays at closing. They couldn't have been more helpful thoughtout the process and I will definately use them in the future.

After having a first time leak in my bathroom and the roof being only 3 years old, I called Arrow Construction based on the reviews from Angie's List. My experience with Arrow was nothing like the reviews I read. When he came out, he was on my roof less than a minute and came down and said "I can't do anything with that roof, you need an entire new roof, there isn't anyway to tell how it leaked. Besides, the roof isn't done properly. Out of curiosity more than interest, I asked him to give me an estimate to replace the roof he felt needed replaced. He didn't even bother to follow up with an estimate. It is my opinion that he was looking for big ticket insurance jobs, not small jobs like mine. I called another company that did a wonderful inspection and came to the conclusion that my roof was fine (all of my roof, not just the small area that leaked)... They felt it was an isolated event where the high winds the night of the leak had blown the shingles up from the edge allowing water to get in and cause a leak. They advised me to do nothing at this point because it appeared my roof was in good shape but offered their service in the future if I had problems. Since the night that it leaked, we have had two significant rains and no leaks occurred. Arrow might be a fine company doing quality work at a quality price, but my experience with them was not a good one at all. They gave me the impression that they were interested only in big ticket jobs.

We worked with Keith on this project. We had a little bit of trouble getting him in to survey our basement (the Indy home and garden show was going on at the same time, so probably a one-off issue). Once he was able to get in though, we were very impressed with the service. He had some really clever solutions for remodeling the basement, which would allow us to use space that we'd completely written off. We told him that budget might be an issue, so he gave us some prices on a "staged" approach to getting the renovation done, breaking the project into smaller, more affordable chunks. The prices he quoted were right in line with what we'd been expecting. We have not yet decided whether we want to go ahead with the remodel yet, we would definitely consider using Arrow for the work based on the professionalism and innovation we've seen so far.

We had an insurance claim for part of our roof and gutters. We had Keith replace the roof and all the gutters. He was very helpful with the insurance adjuster. He was responsive. He did very quality work. We had an issue with the gutters. He came back out and fixed right away. We would definitely recommend to anyone with an insurance claim for roof and gutters.