The Greenskeeper

THEY WERE VERY FAST AND LESS EXPENSIVE THAN MY LAST COMPANY.

MY FRONT YARD LOOKS GREAT. THE BACK, WE ARE STILL WORKING ON. IT'S GETTING BETTER.

I WAS HAVING TROUBLE GETTING RID OF THE WHITE CLOVER IN OUR YARD. I GOT 3 ESTIMATES AND THE GREENSKEEPER WAS THE ONLY ONE THAT POINTED OUT THE CLOVER PROBLEM AND A RESOLUTION, WITHOUT KNOWING MY CONCERNS PRIOR TO GIVING AN ESTIMATE. THEY WERE THE MOST EXPENSIVE OF THE 3 COMPANIES, BUT DID A GREAT JOB AND THE CLOVER IS GONE. IT WAS PROBABLY WORTH THE EXTRA MONEY IN THE LONG RUN.

IF I SEE A WEED OR DANDELION, I CALL AND THEY TAKE CARE OF IT. THEY MAY NOT RETURN MY CALL BUT THEY ARE RESPONSIVE. I GET COMPLIMENTS ON MY LAWN AND I MAY FIND SOMEONE CHEAPER, BUT SOMETIMES YOU GET WHAT YOU PAY FOR.

VERY POLITE AND VERY REASONABLY PRICED. I HAD TO CALL AGAIN WHEN I ASKED THEN TO DO PEST PERIMETER. THEY WERE VERY WILLING TO GRANT MY REQUEST FOR A MORNING SERVICE APPLICATION DUE TO MY DOG.

IF I HAVE ANY QUESTIONS OR CONCERNS THEY ARE ACCOMMODATING.

WHEN I GOT HOME AFTER WORK WEDNESDAY, PLANNING TO CANCEL AND GO WITH ANOTHER COMPANY, THEY'D ALREADY TREATED. I HADN'T HAD TIME TO GET ANY OF MY FURNITURE OR POTTED PLANTS OUT OF THE WAY. WE TRADED VOICEMAIL, BUT I NEVER TALKED TO A PERSON DIRECTLY. THEY DID RETURN MY CALL CONFIRMING (AT LAST) MY CANCELLATION AND QUITE POLITELY SAID THEY WOULD NOT EXPECT PAYMENT FOR THE ONE TREATMENT. THEY DIDN'T ACTUALLY APOLOGIZE, BUT SINCE THEY'RE NOT CHARGING ME FOR THE TREATMENT, I'M NOT ARGUING. GRANTED, ANYONE ELSE PROBABLY WOULD HAVE BEEN DELIGHTED THE LAWN COMPANY CAME OUT TWO DAYS EARLIER THAN THE ESTIMATE, BUT I HAD MADE OTHER PLANS (FOR MOVING OUTDOOR FURNITURE AND OTHER IMPEDIMENTS) THAT DEPENDED ON THEM DOING THE TREATMENT ON FRIDAY WHEN THEY'D SAID. MY LAWN DID NOT GET FULL COVERAGE BECAUSE OF IT, AND IF I'D BEEN CHARGED THE FULL PRICE, I WOULD HAVE BEEN QUITE UPSET. TO THEIR CREDIT, THEY WERE VERY REASONABLE AT FIXING THE MISTAKE, BUT THEY SHOULDN'T HAVE MADE THE MISTAKE IN THE FIRST P

THE PRICE IS FOR A YEARLY CONTRACT TO SPRAY FOR WEEDS AND FERTILIZATION AND GRUB CONTROL.

TOOK HIM THREE TIMES TO GET BACK TO ME WITH ESTIMATE. AFTER I RECEIVED THE ESTIMATE HE SAID HE WOULD BE OUT IN ABOUT A WEEK AND I HAVE NOT HEARD FROM HIM.

WE HIRED GREENSKEEPER BECAUSE AFTER THREE YEARS AND SEVERAL COMPLAINTS, WE COULDN'T GET SATISFACTORY RESULTS WITH ANOTHER MAJOR SERVICE COMPANY. MR. ANDREWS FROM GREENSKEEPER RETURNED MY CALLS PROMPTLY, ANSWERED ALL MY QUESTIONS, AND WAS VERY COURTEOUS. AFTER ONE YEAR OF SERVICES, WE NO LONGER HAVE BALD SPOTS IN OUR LAWN. WE ARE VERY HAPPY AND WILL CONTINUE DOING BUSINESS WITH THEM.

THEY WILL BE DOING THE LAWN FERTILIZATION AND WEED CONTROL NEXT SEASON TOO.

THEIR PRICE IS REALLY GOOD. THEY USED SEVERAL DIFFERENT PRODUCTS TO TAKE CARE OF OUR WEED PROBLEM IN OUR YARD. THEY MADE SEVERAL TRIPS AND KEPT COMING UNTIL THE JOB WAS COMPLETE.

THIS IS THE SECOND SUMMER I HAVE USE THEM AND THEY KEEP MY LAWN LOOKING GOOD. I SWITCHED FROM ANOTHER COMPANY WHO WAS CHARGING ME A HIGHER PRICE FOR LESS WORK. EVEN MORE, I DON'T MISS THEIR CALLS SOLICITING ADDITIONAL SERVICES.

GREENSKEEPER CAME TO OUR HOUSE WITHIN A DAY OF OUR PHONE CALL AND IMMEDIATELY IDENTIFIED THE PROBLEM AS AN APHID PROBLEM (THE STINGING INSECTS WERE EATING THE APHIDS). HE SPRAYED FOR APHIDS AND WE HAVE NOT SEEN THE STINGING INSECTS SINCE (IT HAS BEEN 3 WEEKS).

THIS TIME THEY ACTUALLY ACCIDENTALLY AERATED MY YARD, BUT SINCE I DIDN'T ASK THEM TO DO THE AERATION, THEY DIDN'T CHARGE ME FOR THAT PART.

I CONTACTED THEM IN THE WINTER TO REPLACE THE POOR SERVICE PROVIDER I HAD IN THIS CATEGORY THE PAST YEAR. THEY WERE RESPONSIVE AND HELPFUL. THE HAVE DELIVERED GOOD, PROMPT SERVICE AND MY LAWN IS DEFINITELY LOOKING MUCH BETTER. I HAVE NEEDED ONLY ONE SERVICE CALL THIS SUMMER AND IT WAS THE MOST THOROUGH EVALUATION OF MY LAWN I HAVE EVER HAD. I AM EXTREMELY PLEASED WITH THE GREENSKEEPER AND WOULD RECOMMEND THEM HIGHLY.

AFTER SEVERAL PELLET FERTILIZER APPLICATIONS, I HAVE HAD TO SWEEP OFF LOTS OF EXCESS ON PATIO TO PREVENT DOGS FROM INGESTING PELLETS. CUSTOMER SERVICE LEAVES ALOT TO BE DESIRED. WE ARE CHANGING TO ANOTHER COMPANY IN HOPES OF BETTER SERVICE AND ATTENTION.THIS COMPANY CAME HIGHLY RECOMMENDED IN ANGIE'S LIST; HOWEVER, THEY HAVE NOT BEEN VERY ACCOMODATING OR RESPONSIVE TO OUR NEEDS.

THEY DESTROYED HALF MY LAWN WITH THEIR TREATMENTS, I'M HAVING TO HAVE IT REPLANTED.

THEY ONLY DO THE FRONT YARD. I DID HAVE A PROBLEM, BUT AFTER A BIT OF PERSISTENCE, THEY CORRECTED IT AND IT HAS NEVER HAPPENED AGAIN.

WE FIND THEM TO BE VERY PROFESSIONAL AND EASY TO WORK WITH. WE ASKED THEM TO CALL IN ADVANCE BEFORE APPLYING EACH TREATMENT SO WE CAN DECIDE IF THE YARD NEEDS IT AND THEY HAVE BEEN VERY COOPERATIVE IN DOING THAT. THEY ARE ALSO VERY PROMPT IN COMING ON THE DAY THEY SCHEDULE.

THEY DON'T FOLLOW UP TO SEE HOW THE LAWN RESPONDS BETWEEN TREATMENTS. EVERYTHING ELSE IS OK. PRICE IS PER SESSION

THEY CALL AHEAD TO ANNOUNCE THEY'RE COMING. OVERALL GOOD EXPERIENCE.

GOOD JOB. COME OUT WHEN THEY SAY THEY WILL.

THEY WERE MUCH MUCH HIGHER THAN THE OTHER ESTIMATES. THEY WANT TO CHARGE $90 WHERE OTHERS WERE IN THE RANGE OF $56 - $72.

E-MAILED COMPANY IN JANUARY TO GIVE ME AN ESTIMATE ON THEIR LAWN APPLICATIONS FOR 2003 AND NEVER RECEIVED ANY REPORT NOR WAS I CONTACTED.