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L.E. Isley & Sons, Inc.

Plumbing, Water Heaters, Water Filtration and Softening

About us

Is your plumbing system giving you a headache? Don’t delay. Contact L.E. Isley & Sons right away to melt away the stress of dealing with plumbing problems. The company offers a century’s worth of plumbing knowledge to help you. Serving the Northern Indianapolis area since 1915, the company is highly experienced and trained, ensuring a job done right every time. From clogged drains to leaky faucets, water heater issues, and even bathroom remodeling, L.E. Isley & Sons delivers only the highest quality standard in workmanship and customer care. Call now to schedule an appointment or ask about the company’s flexible financing through GreenSky. The Westfield based plumbers have all your plumbing needs in Northern Indianapolis covered!

Business highlights

110 years of trusted experience
Family Owned & Operated

Services we offer

Drain Cleaning, Gas Line Repairs, Interior Sewer Line Repairs, Repiping, Garbage Disposals, Faucets, Fixtures For Sink, Showers & Tubs, Clogged Toilet Repairs, Backflow Testing & Certification, Sump Pumps, Slab Leak Repairs, Water Softeners, Water Filtration Systems, Tank & Tankless Water Heater Install & Repairs

Services we don't offer

Well Drilling & Sewer Installation

Amenities

Warranties
Yes
Senior Discount

$20



Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.81,283 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
5%
3
2%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1176-1200 of 1283 reviews

Thomas C.
01/2013
5.0
water heater repair
  + -1 more
I would highly recommend them.
Description of Work: They put in a water heater for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Amy W.
11/2012
5.0
plumbing
  + -1 more
Very well.
Description of Work: We were unable to get hot water from our faucet and they really took their time and fixed it properly.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

KEN B.
10/2012
5.0
plumbing
  + -1 more
ON TIME AND WELL DONE
Description of Work: NEEDED NEW UNDER SINK HOT WATER DEVICE

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Elizabeth S.
05/2012
5.0
plumbing
  + -1 more
All went well!
Description of Work: I was told I had a leak in the crawl space by a person doing work in the crawl. The plumber found no leak but figured out that my old utility sink has a leak. He could have overcharged me, but was honest which I really appricate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Martha C.
03/2012
5.0
plumbing
  + -1 more
Punctual and efficient service
Description of Work: Replacement of an ejector pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$777

Elizabeth Z.
02/2012
5.0
plumbing
  + -1 more
It went well.
Description of Work: Shower knob would not control water flow -needed to be replaced. Had to order a new knob so it took a couple weeks, but it was over the holidays! Diagnosed quickly and when part came in, replaced quickly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Bill H.
02/2012
5.0
drain cleaning
  + -1 more
so
Description of Work: My main line out to the septic tank was clogged probably by a tree root. Before I called them I tried to take the cap off the drain pipe so I could try to clean it myself with a a small auger. I could not get the cap off but damaged the wrench fitting on the end cap and caused it to leak. I called Isley Plumbing to clean my drain pipe. Nate and Jordan did a fantastic job in both replacing my damaged end cap and cleaning out the main line drain all the way to the septic tank. All my drains now work perfectly. I will recommend them to my friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

NATALIE J.
12/2011
5.0
water softeners
  + -1 more
Description of Work: They repaired a water softener for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$323

nadeem I.
12/2011
1.0
plumbing
  + -1 more
Very unprofessional
Description of Work: I called them today after seeing great reviews on Angie's list. The person who recieved phone wasvery curteous and professional. She was able to give me an immidiate appointment which was very nice. Unfortunately the person they sent was truly an alcoholic and smelling nothing but alcohol. He was extremely dirty and had most foul smell any body can imagine. I found it very unprofessional . I called back and told them about the incidence. I will never use or recommend this company.

Rating CategoryRating out of 5
quality
4.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0


Response from L.E. Isley & Sons, Inc.
This is in response to the member concerns about an employee that was dispatched to their house for a service call. Nate has been with Isley Plumbing for over 25 years with never any indication of alcohol nor any abuse of such items in the workplace or personal. I personally answered the compliant and concern from the member and responded that Nate has a medical condition with his liver and under no circumstances can have any alcohol or he runs the risk of serious medical problems. I apologized to the member if I defended my technician however I simply told him the truth. The concern of the smell is an issue due to the fact that is one of two technicians that does our main sewer work. At times the job requires certain demands that are not so pleasant. I discussed the conversation with Nate and told him of the concern. I asked if there was anything that I needed to know on the service job that would indicate such an accusation. Nate didn’t recall anything out of the ordinary. As I have said before, Nate has been with our company for over 25 years and has customers request him all the time. They have come to know Nate and his plumbing qualities. I recently just sent Nate over to my Grandmother’s house for a service call. I would not have done this if I thought that there was an issue with Nate. Brad Isley President & Co-Owner

Arlene G.
11/2011
5.0
plumbing, drain cleaning
  + 0 more
Very good.
Description of Work: Cleaning kitchen drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$148

JOELLEN B.
09/2011
5.0
plumbing, drain cleaning
  + 0 more
Great.
Description of Work: Resolved sewer drainage issue that has been around for years. Efficiently problem-solved and corrected previous homeowner's creative sink plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

JACK R.
09/2011
5.0
plumbing
  + -1 more
See above
Description of Work: This was an unusual situation. A plumbing line had stopped up in a property that we own. The tenant was doing contract work in New Hampshire in the cleanup of Hurricane Irene. His daughter, living at the property, refused to return calls. Isley tried at least five times to reach the daughter and gain acess. It wasn't until the father returned from New Hampshire that we could gain access with Isley. Mr. Isley himself got involved. Isley cares and did a great job. Although the work done was rather routine, how many contractors would stay involved under these circumstances. L.E. Isley and Sons are to be highly complimented. Jack Rupp

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$136

Kathy C.
08/2011
5.0
plumbing
  + -1 more
unknown
Description of Work: excellant service. this is the second time we have used them in 6 months, and both times they were out to our house within a few hours of calling them

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

PAUL C.
07/2011
4.0
plumbing
  + -1 more
See above
Description of Work: Replaced bath tub drain fitting and trap. Took about 2 hrs and parts were on the truck. Parts cost about $25 - 30 max. I think $170 per hr is excessively high for labor cost. I did not ask for a price reduction nor did I shop for price, having previously had a satisfactory experience with Isley, I told the tech to proceed even after he had quoted me a price of $387 (I did use the $20 Angies List coupon. The need to get the drain leak stopped was urgent enough that I chose not to delay the repair by having other companys quote the job. If I have a less urgent plumbing need next time I will spend more time looking for a more cost effective solution. Bottom line: Tech showed up at the time he was expected, the job was completed satisfactorily in a timely fashion, but I feel the price was out of line.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$367

DALE A.
07/2011
5.0
plumbing
  + -1 more
See Above
Description of Work: Their service man came out and inspected my front outdoor faucet. He discovered the problem and gave me a price before proceeding with the work. He did a great job and explained every thing that he did. I paid him. A couple of days later, I was checking Angie's list and discovered that they had a coupon. I contacted the company and they sent me a check for the coupon amount. You cannot beat that for customer service. I have used them in the past and will continue to use them in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

DEBRA C.
07/2011
5.0
plumbing
  + -1 more
excellent
Description of Work: fixed my leaky faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$88

LINDA G H.
07/2011
5.0
appliance repair
  + -1 more
Overall, it was good!
Description of Work: They put in a new garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alissa S.
06/2011
5.0
plumbing
  + -1 more
unknown
Description of Work: We called Isley at 8:30am on a Saturday due to backed up drain in the kitchen resulting in steady water on the floor. They answered immediately and said someone would be at our house by 11am. A truck arrived at 10:50. He did what he could but quickly realized more equipment was needed. He called for assistance and another employee was there in 20 minutes. After snaking the drain under the sink he also got on the roof and in the crawlspace to get access to the blockage. Everything was finished in 90 minutes and they cleaned up the water in the kitchen. These guys were courteous, efficient, and communicated concerns very well. In a word--- professionals. I have added them to my contacts for future work and referrals.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

PATRICIA Z.
12/2010
5.0
plumbing
  + -1 more
He did a great job.
Description of Work: Drain and pipe problem in kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$173

DAWN O.
10/2010
5.0
plumbing
  + -1 more
Punctual, professional service.
Description of Work: Replaced gaskets and did minor repairs in bathrooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$212

G. R. P.
07/2010
5.0
plumbing, drain cleaning
  + 0 more
Would use again.
Description of Work: Cleaned two drains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$311

KENT & VICKI L.
10/2009
5.0
plumbing
  + -1 more
See above.
Description of Work: My bathroom hot water faucet handle had become non-functiional. Isley's representative called to see if he could come earlier than originally scheduled, and then showed up as agreed. The problem turned out to be a simple part on the faucet, but unfortunately the faucet is now manufacturer discontinued. The representative obviously did not have the part, but he did show me what was needed, and explained that I might check on line to see if it was available anywhere. He also suggested where I might check in town for the part. His only charge was $39 for the call and consultation. I was lucky enough to find the part, which the local supplier even gave to me at no cost. So overall, my fears of a very expensive repair, turned out to be a very worthwhile $39.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

BARBARA S.
09/2009
5.0
plumbing
  + -1 more
It went excellently.
Description of Work: They installed a new water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

PATRICIA T.
07/2009
5.0
plumbing
  + -1 more
It was fine.
Description of Work: They replaced my sump pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard S.
05/2009
5.0
plumbing
  + -1 more
Competant and thorough job.
Description of Work: Plumbing repairs to shower in master bath.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

Contact information

421 Alpha Dr, Westfield, IN 46074

http://www.isleyplumbing.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Locale
Indiana
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Water Filtration and Softening

FAQ

L.E. Isley & Sons, Inc. is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 4:30 PM

Tuesday: 7:30 AM - 4:30 PM

Wednesday: 7:30 AM - 4:30 PM

Thursday: 7:30 AM - 4:30 PM

Friday: 7:30 AM - 4:30 PM

Saturday: 8:00 AM - 12:00 PM

L.E. Isley & Sons, Inc. accepts the following forms of payment: Check,CreditCard,Financing Available
No, L.E. Isley & Sons, Inc. does not offer free project estimates.
No, L.E. Isley & Sons, Inc. does not offer eco-friendly accreditations.
No, L.E. Isley & Sons, Inc. does not offer a senior discount.
No, L.E. Isley & Sons, Inc. does not offer emergency services.
Yes, L.E. Isley & Sons, Inc. offers warranties.
L.E. Isley & Sons, Inc. offers the following services: Drain Cleaning, Gas Line Repairs, Interior Sewer Line Repairs, Repiping, Garbage Disposals, Faucets, Fixtures For Sink, Showers & Tubs, Clogged Toilet Repairs, Backflow Testing & Certification, Sump Pumps, Slab Leak Repairs, Water Softeners, Water Filtration Systems, Tank & Tankless Water Heater Install & Repairs
Well Drilling & Sewer Installation

Contact information

421 Alpha Dr, Westfield, IN 46074

http://www.isleyplumbing.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
8:00 AM - 12:00 PM