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L.E. Isley & Sons, Inc.

Plumbing, Water Heaters, Water Filtration and Softening

About us

Is your plumbing system giving you a headache? Don’t delay. Contact L.E. Isley & Sons right away to melt away the stress of dealing with plumbing problems. The company offers a century’s worth of plumbing knowledge to help you. Serving the Northern Indianapolis area since 1915, the company is highly experienced and trained, ensuring a job done right every time. From clogged drains to leaky faucets, water heater issues, and even bathroom remodeling, L.E. Isley & Sons delivers only the highest quality standard in workmanship and customer care. Call now to schedule an appointment or ask about the company’s flexible financing through GreenSky. The Westfield based plumbers have all your plumbing needs in Northern Indianapolis covered!

Business highlights

110 years of trusted experience
Family Owned & Operated

Services we offer

Drain Cleaning, Gas Line Repairs, Interior Sewer Line Repairs, Repiping, Garbage Disposals, Faucets, Fixtures For Sink, Showers & Tubs, Clogged Toilet Repairs, Backflow Testing & Certification, Sump Pumps, Slab Leak Repairs, Water Softeners, Water Filtration Systems, Tank & Tankless Water Heater Install & Repairs

Services we don't offer

Well Drilling & Sewer Installation

Amenities

Warranties
Yes
Senior Discount

$20



Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.81,283 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
5%
3
2%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1151-1175 of 1283 reviews

Ronda E.
05/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from L.E. Isley & Sons, Inc.
[member name removed], Thank you for taking the time to let us know how your recent Isley Plumbing visit went. He are pleased to hear you will call on us again, we look forward to meeting your plumbing needs in the future. Thank you, L.E. Isley & Sons, Inc.

DALE & DAVID T.
04/2014
2.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0


Response from L.E. Isley & Sons, Inc.
[member name removed], Thank you for taking the time to let us know how your last Isley Plumbing visit went. At Isley Plumbing, we strive for excellence in customer service and it seems we have fallen short with your visit. That being said, we will take the experience and utilize it to improve upon our customer service. Once again, that you for taking the time to let us know we have some more training to do. Thanks, L.E. Isley & Sons, Inc. Plumbing

Joseph R.
04/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from L.E. Isley & Sons, Inc.
[removed member name], Thank your for taking the time to let us know about your most recent Isley Plumbing visit. We are pleased to hear that it went well. We look forward to meeting your plumbing needs in the future. Thank you, L.E. Isley & Sons, Inc.

HARRIETT M.
03/2014
5.0
plumbing
  + -1 more
.
Description of Work: Installation of 2 new Kohler Toilets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$920

Response from L.E. Isley & Sons, Inc.
Thank you for taking the time to let us know how your recent Isley Plumbing visit went and we are pleased to hear it went well. We look forward to meeting your plumbing needs in the future. Thank you again, L.E. Isley & Sons, Inc.

Margaret B.
03/2014
5.0
plumbing
  + -1 more
.
Description of Work: unfreeze pipes

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from L.E. Isley & Sons, Inc.
[member name removed], Thank you for taking the time to let us know about your most recent Isley Plumbing visit. We look forward to providing your plumbing needs in the future. Thank you again, L. E. Isley & Sons, Inc.

Barbara P.
02/2014
5.0
plumbing
  + -1 more
.
Description of Work: Fixed toilet which required new parts and installed two tub drains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from L.E. Isley & Sons, Inc.
[removed member name] Thank you for taking the time to let us know that you were pleased with your most recent visit by Isley Plumbing. We look forward to servicing your plumbing needs in the future. Thank You, L.E. Isley & Sons, Inc.

Annie H.
01/2014
5.0
plumbing
  + -1 more
.
Description of Work: I used L E Isley & Sons Inc

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from L.E. Isley & Sons, Inc.
, Thank you for taking the time in rating your last visit with Isley Plumbing. At Isley Plumbing we strive for customer satisfation and are happy that we succeeded on your visit. Thank you!!

LARRY F.
01/2014
5.0
plumbing
  + -1 more
Great as always
Description of Work: I used L E ISLEY AND SONS INC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LYNN R.
07/2013
5.0
water heater repair, wells
  + 0 more
It was good.
Description of Work: They replaced hot water tank and water softener. Also the sump pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

BRUCE H.
07/2013
5.0
plumbing, wells
  + 0 more
It went well
Description of Work: Installed new Strom Series 2400 sump pump and battery back up pump system. Need to re-pipe the sump area

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

HERBERT M.
05/2013
5.0
plumbing
  + -1 more
See above.
Description of Work: Replaced a damaged 12" with a 14" Silcock Frost Free and repaired a 3/4" copper tubing joint pinhole leak in cold water pipe to water heater, installed by others. The workmen were efficient craftsmen who were clean and courteous. Isley & Sons, Inc have a professional operation. We'll use them again and again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$415

DAN K.
04/2013
5.0
plumbing
  + -1 more
Vide supra.
Description of Work: A leaky kitchen sink faucet finally got annoying enough to make me go to Ace to get the washers that needed replacing. I got the water turned off, after some false starts. Since the faucet has been there about twenty years and we have very hard water, the Allen screw that held the handle on, which I needed to remove in order to replace the washers, refused to budge. I realized the faucet would have to be replaced. I went to Ace for the new faucet. I disconnected the old faucet from the water, after really getting the water turned off. I then realized I couldn't get vice-grips on the nuts holding the faucet to the sink. Later, a friend lent me his basin wrench, but the spring was broken, so I went back to Ace. Then I discovered that, even with the basin wrench on the nuts, I couldn't budge them. This wasn't amusing for someone who turned sixty-five last month, but I felt better when a neighbor a couple decades younger couldn't move them either. My daughter started showing me pictures of the new sink she'd like. Then I took a look at Angie's List, and I called Isley. The man showed up the next morning, got the old faucet loose, installed the new faucet, which btw doesn't leak at all, and he left the kitchen in better shape all around than he found it. My daughter was home at the time, and she said he was all business, went right to work, and she was surprised when he was done so quickly, especially after the three weeks I'd had our kitchen effectively dry. I'm a slow learner, but I think this lesson has finally sunk in. The next time I'm tempted by D.I.M. plumbing, I will call Isley instead. I wish I'd done so weeks ago. Great work, decent price, no problems, which is a h*** of a lot more than I can say about my own efforts.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$390

Hedy Z.
04/2013
5.0
plumbing
  + -1 more
unknown
Description of Work: Always have a good experience with Isley. No matter who they send out, they know what they are doing and complete the job efficiently and thoroughly.
Rating CategoryRating out of 5
Yes, I recommend this pro

LINDA & TOM G.
03/2013
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
They are absolutely perfect.
Description of Work: They clean and check our furnace. We have also used them to install a water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stephen T.
03/2013
5.0
gas leak repair
  + -1 more
E.
Description of Work: L.E. Isley was contacted to put a piece into the Fireplace gas line to stop a gas leak. They were punctual and did the work in a timely fashion. The workman was both courteous and knew what he was doing. The charge for the part and the work to install it was reasonable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$168

Thomas C.
01/2013
5.0
water heater repair
  + -1 more
I would highly recommend them.
Description of Work: They put in a water heater for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Amy W.
11/2012
5.0
plumbing
  + -1 more
Very well.
Description of Work: We were unable to get hot water from our faucet and they really took their time and fixed it properly.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

KEN B.
10/2012
5.0
plumbing
  + -1 more
ON TIME AND WELL DONE
Description of Work: NEEDED NEW UNDER SINK HOT WATER DEVICE

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Elizabeth S.
05/2012
5.0
plumbing
  + -1 more
All went well!
Description of Work: I was told I had a leak in the crawl space by a person doing work in the crawl. The plumber found no leak but figured out that my old utility sink has a leak. He could have overcharged me, but was honest which I really appricate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Martha C.
03/2012
5.0
plumbing
  + -1 more
Punctual and efficient service
Description of Work: Replacement of an ejector pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$777

Elizabeth Z.
02/2012
5.0
plumbing
  + -1 more
It went well.
Description of Work: Shower knob would not control water flow -needed to be replaced. Had to order a new knob so it took a couple weeks, but it was over the holidays! Diagnosed quickly and when part came in, replaced quickly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Bill H.
02/2012
5.0
drain cleaning
  + -1 more
so
Description of Work: My main line out to the septic tank was clogged probably by a tree root. Before I called them I tried to take the cap off the drain pipe so I could try to clean it myself with a a small auger. I could not get the cap off but damaged the wrench fitting on the end cap and caused it to leak. I called Isley Plumbing to clean my drain pipe. Nate and Jordan did a fantastic job in both replacing my damaged end cap and cleaning out the main line drain all the way to the septic tank. All my drains now work perfectly. I will recommend them to my friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

NATALIE J.
12/2011
5.0
water softeners
  + -1 more
Description of Work: They repaired a water softener for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$323

nadeem I.
12/2011
1.0
plumbing
  + -1 more
Very unprofessional
Description of Work: I called them today after seeing great reviews on Angie's list. The person who recieved phone wasvery curteous and professional. She was able to give me an immidiate appointment which was very nice. Unfortunately the person they sent was truly an alcoholic and smelling nothing but alcohol. He was extremely dirty and had most foul smell any body can imagine. I found it very unprofessional . I called back and told them about the incidence. I will never use or recommend this company.

Rating CategoryRating out of 5
quality
4.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0


Response from L.E. Isley & Sons, Inc.
This is in response to the member concerns about an employee that was dispatched to their house for a service call. Nate has been with Isley Plumbing for over 25 years with never any indication of alcohol nor any abuse of such items in the workplace or personal. I personally answered the compliant and concern from the member and responded that Nate has a medical condition with his liver and under no circumstances can have any alcohol or he runs the risk of serious medical problems. I apologized to the member if I defended my technician however I simply told him the truth. The concern of the smell is an issue due to the fact that is one of two technicians that does our main sewer work. At times the job requires certain demands that are not so pleasant. I discussed the conversation with Nate and told him of the concern. I asked if there was anything that I needed to know on the service job that would indicate such an accusation. Nate didn’t recall anything out of the ordinary. As I have said before, Nate has been with our company for over 25 years and has customers request him all the time. They have come to know Nate and his plumbing qualities. I recently just sent Nate over to my Grandmother’s house for a service call. I would not have done this if I thought that there was an issue with Nate. Brad Isley President & Co-Owner

Arlene G.
11/2011
5.0
plumbing, drain cleaning
  + 0 more
Very good.
Description of Work: Cleaning kitchen drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$148

Contact information

421 Alpha Dr, Westfield, IN 46074

http://www.isleyplumbing.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Locale
Indiana
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Water Filtration and Softening

FAQ

L.E. Isley & Sons, Inc. is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 4:30 PM

Tuesday: 7:30 AM - 4:30 PM

Wednesday: 7:30 AM - 4:30 PM

Thursday: 7:30 AM - 4:30 PM

Friday: 7:30 AM - 4:30 PM

Saturday: 8:00 AM - 12:00 PM

L.E. Isley & Sons, Inc. accepts the following forms of payment: Check,CreditCard,Financing Available
No, L.E. Isley & Sons, Inc. does not offer free project estimates.
No, L.E. Isley & Sons, Inc. does not offer eco-friendly accreditations.
No, L.E. Isley & Sons, Inc. does not offer a senior discount.
No, L.E. Isley & Sons, Inc. does not offer emergency services.
Yes, L.E. Isley & Sons, Inc. offers warranties.
L.E. Isley & Sons, Inc. offers the following services: Drain Cleaning, Gas Line Repairs, Interior Sewer Line Repairs, Repiping, Garbage Disposals, Faucets, Fixtures For Sink, Showers & Tubs, Clogged Toilet Repairs, Backflow Testing & Certification, Sump Pumps, Slab Leak Repairs, Water Softeners, Water Filtration Systems, Tank & Tankless Water Heater Install & Repairs
Well Drilling & Sewer Installation

Contact information

421 Alpha Dr, Westfield, IN 46074

http://www.isleyplumbing.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
8:00 AM - 12:00 PM