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Craig's Locksmith Service

Locksmiths, Doors, Garage Doors,

About us

For fastest service, please call us at 317-557-5625. Everyone's needs are different and we give personal service just for you. We don’t think about it, but when we run into trouble with our locks or if we get locked out of our home, car or business we notice right away! That is why Craig’s Lock & Safe Service is right here for you when you need us most. That's why we also offer emergency lock-out services so that you are always covered in your time of need.

Business highlights

32 years of trusted experience
Emergency Services Offered

Services we offer

Commercial & residential locksmith, Existing lock re-keying and repair. New Lock sales and installations, We service and sell safes & vaults.

Services we don't offer

Please call 317-844-2164 and we will gladly give you prompt service.

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.0374 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
2%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 26-374 of 374 reviews

Abbey F.
07/2017
5.0
locksmith
  + -1 more
He changed out two cores and installed a new door handle. Craig also made a couple of other helpful suggestions such as tightening door hinges, etc.
Description of Work: We moved to a new house and hired Craig to change out the locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$257

Ruth B.
07/2017
5.0
locksmith, doors
  + 0 more
He was on time and courteous. He completed the job quickly.
Description of Work: He fixed and cleaned lock on security door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Lindy F.
06/2017
5.0
locksmith
  + -1 more
He did a fantastic job! Was quick and very nice, as well as reasonably priced. He was super helpful and we will for sure be using him for all future work!
Description of Work: Changed locks on 3 doors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Stephanie D.
06/2017
3.0
locksmith
  + -1 more
Talk to him on Saturday, he stated he could probably do it on Monday or Tuesday and would call me on Monday. Never called. When I reached out to him, he forgot he ever talked to me. Price kept changing. Anything after 3 is considered after hours (this should be noted by AL) and we went from a 60 service call to 70, a dollar more a lock after 3 to $5 more a lock, from 25-30 to re-key to $55-60.
Description of Work: Need three doors re-keyed

Rating CategoryRating out of 5
value
1.0
responsiveness
1.0


LINDA M.
06/2017
5.0
locksmith
  + -1 more
Work went great. He even adjusted the door hinges and explained to make other changes myself.
Description of Work: Change locks and garage door code on new residence.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

BARRY L.
06/2017
5.0
locksmith
  + -1 more
As well as it could. What the **** else could be said? You ask for too much.
Description of Work: Changed two locking door handles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Jeff R.
05/2017
5.0
locksmith
  + -1 more
Great, Craig was very friendly and professional.
Description of Work: Re-keying old entry doors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LINDA K.
05/2017
5.0
locksmith
  + -1 more
Very well. He artived promptly, finished the work quickly, and we were pleased.
Description of Work: Locks changed and door knobs replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

AJ A.
05/2017
5.0
locksmith
  + -1 more
Excellent! He was very accommodating of my schedule and my predicament. He was prompt, careful and professional. He tried several things until he finally got it.
Description of Work: I needed a storage lock drilled unexpectedly in a hurry. Movers were rescheduled and the lock jammed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kelsey B.
05/2017
5.0
locksmith, doors
  + 0 more
Craig's did a phenomenal job and I would recommend him to anyone. He was very timely, friendly and professional and provided recommendations that made sense for my home. Best locksmith I have ever had out to my home.
Description of Work: Multiple deadbolt installations, repair on very old locks and handles and opening a door where the lock was stuck - approximately 4 hours worth of work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$531

Beverly L.
04/2017
5.0
locksmith, doors
  + 0 more
Great. Adjusted door lock on front door and placed new lock on sunroom door. Very professional. I have not needed a locksmith before so I cannot judge price but I was very satisfied with service. I found Craig on Angie's list.
Description of Work: Needed new lock, rekeyed new lock

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

anthony L.
03/2017
1.0
locksmith
  + -1 more
He came out was here for 30 minutes told me that he could not replace The locking mechanism trying to sell me on another type lock that could only be key locked from the outside. And then charge me $80 to do absolutely nothing. The service fee on Angie's list says $60 so I don't understand the extra $20. The lock that he said he could not replace I was able to find a replacement lock at Lowe's and ended up replacing it myself. What a rip off!
Description of Work: Was contacted to replace a broken locking mechanism on our back sliding glass door that so takes a standard house key to lock it unlocked from the outside. And was unable to perform the task.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
3.0

$80

Response from Craig's Locksmith Service
I went to his house and I was there for 45 minutes. for that 45 minutes I had taken his lock apart and found out where it was broken I did not have any parts like that. that is rare I did have something else that would work. he was not happy about that the lock was very old. I told him he could try at Lowe's and they might be able to help you and by the time that was over and taking the lock apart I believe I was more than fair for all the time and all the advice I have given him. of course you can look and see what other people have said about our business. ,

Casey N.
02/2017
5.0
locksmith
  + -1 more
Craig was super professional, friendly, and knowledgeable. He helped identify the issues with our locks and fixed them in a timely fashion with very reasonable pricing. He gave us solid maintenance tips to keep our new locks/bolts working properly for a long time to come. I would recommend him to anyone and will call Craig again for any other similar service needs!
Description of Work: Rekey, also replaced latches and bolts

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$365

GARY K.
02/2017
5.0
locksmith, doors
  + 0 more
Craig showed up on time. He had called in advance to say he was on his way. He looked at the door and saw that due to the cold weather the door was not hanging as vertical as normal. He adjusted the hinges with an allen wrench and then had to drill some holes slightly larger in the door frame to make the locking system engage better. The door locks smoothly again. Craig was knowledgeable and friendly.
Description of Work: We had an outside door that was hard to lock due to the changing cold weather.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Gwen A.
01/2017
5.0
locksmith
  + -1 more
It went quickly. He came as soon as possible. He also gave me lots of advice. He was professional. I will call him again with any locksmith needs!
Description of Work: I accidentally locked myself out of my new home. I needed the lock picked so that I could get in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Megan B.
01/2017
5.0
locksmith
  + -1 more
Super friendly, great work, thorough explanation, and polite to my wife.
Description of Work: I bought a new house that had key and lock issues... needed them replaced and start from scratch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Amanda S.
01/2017
5.0
locksmith
  + -1 more
Fixed in less than 5 minutes and gave me tips for maintenance
Description of Work: Door knob repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$85

Laura L.
12/2016
5.0
locksmith
  + -1 more
Excellent! Called in morning and adjusted schedule to fit me in. Prompt response and price for unexpected need. Work was completed much faster than expected.
Description of Work: Re-key of all outside doors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steve H.
09/2016
5.0
locksmith
  + -1 more
The handles were Kwickset custom latch handles which had to be matched with exterior round handles, which isn't as straight forward as you'd think. They aren't sold as pairs. Craig was able to make it work and get the install done quickly and efficiently. Very friendly and quality focused. The only nit was he was missing one of the latches from his truck but got another from his office and still finished within the time window we agreed upon so not a big deal.
Description of Work: Match several entry door latches with internal handles and re-key

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$480

Nick V.
08/2016
5.0
locksmith
  + -1 more
Craig was on time, professional, and made the whole process pleasant. Highly recommend!
Description of Work: Rekeyed new home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

PATRICK & LINDA B.
07/2016
5.0
locksmith
  + -1 more
Very well, the service provider was prompt, helpful and efficient.
Description of Work: Put in new lock

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

PATRICK & LINDA B.
07/2016
5.0
locksmith
  + -1 more
Craig arrived earlier than the estimated time, which we really appreciated. He gave us three options for repair or replacement of our lock. He explained each option in depth, along with price and reasoning behind that option. We chose the middle option, which was replacement with the less expensive option. He explained everything he was doing, and spoke to us at length before he left.
Description of Work: Front door lock repaired or replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$353

BOBBY S.
07/2016
5.0
locksmith
  + -1 more
Craig is very professional, and informative. He did an excellent job from start to finish. Couldn't ask for or expect any better!!!!!!!
Description of Work: Rekeyed nine locks, replaced dead bolt in one lock, and made twenty keys for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$366.12

Andrea F.
06/2016
5.0
locksmith
  + -1 more
Craig was incredibly professional and courteous I would recommend him to anyone. Is pricing was also extremely reasonable
Description of Work: Installed four locks in my new house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$408

Aaron Z.
06/2016
5.0
locksmith, doors
  + 0 more
Craig did an excellent job. We had agreed upon a time he would arrive at my house but was delayed by another call. He agreed to not charge after hours cost since due to the delay and was at my house until about 6:30 on a Friday. He repaired latches in 4 different locks. Three of which were broken. I anticipated replacing entire lock sets but he had parts with him and repaired them all at what I think was a reasonable cost. Everything works great now and is very secure. He told me everything that was going on and what he was doing. He is very personable and nice to work with. He basically did exactly what I was looking for and I would recommend him for any door lock service.
Description of Work: Repaired and rekeyed 4 door locks with matching keys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$275

Contact information

19679 McDonald Pl, Westfield, IN 46032

http://www.craigslockservice.com

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Locksmiths,
Doors,
Garage Doors,
Screen repair

FAQ

Craig's Locksmith Service is currently rated 5 overall out of 5.
Craig's Locksmith Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Craig's Locksmith Service does not offer free project estimates.
No, Craig's Locksmith Service does not offer eco-friendly accreditations.
No, Craig's Locksmith Service does not offer a senior discount.
Yes, Craig's Locksmith Service offers emergency services.
No, Craig's Locksmith Service does not offer warranties.
Craig's Locksmith Service offers the following services: Commercial & residential locksmith, Existing lock re-keying and repair. New Lock sales and installations, We service and sell safes & vaults.
Please call 317-844-2164 and we will gladly give you prompt service.

Contact information

19679 McDonald Pl, Westfield, IN 46032

http://www.craigslockservice.com