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Craig's Locksmith Service

Locksmiths, Doors, Garage Doors,

About us

For fastest service, please call us at 317-557-5625. Everyone's needs are different and we give personal service just for you. We don’t think about it, but when we run into trouble with our locks or if we get locked out of our home, car or business we notice right away! That is why Craig’s Lock & Safe Service is right here for you when you need us most. That's why we also offer emergency lock-out services so that you are always covered in your time of need.

Business highlights

32 years of trusted experience
Emergency Services Offered

Services we offer

Commercial & residential locksmith, Existing lock re-keying and repair. New Lock sales and installations, We service and sell safes & vaults.

Services we don't offer

Please call 317-844-2164 and we will gladly give you prompt service.

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.0374 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
2%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 1-25 of 374 reviews

Karen Z.
12/2023
5.0
locksmith
  + -1 more
Craig’s Locksmith Service was able to unlock an old army trunk. His professional, confident know-how, friendly and prompt service was top-notch and over and above our expectations! We highly recommend this company!
Description of Work: Unlock old army trunk

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Craig's Locksmith Service
Thank you, [Member Name Removed] for your kind review. We always try to give Excellent service.

Alan T.
08/2021
5.0
locksmith
  + -1 more
Could not open my safe due to malfunction of the electronic lock
Description of Work: Great. Craig solved the problem very quickly. Picked the lock, opened the safe and made an emergency key so I have access when needed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Lisa G.
05/2021
5.0
locksmith
  + -1 more
They were excellent, I would definitely recommend them and I would call them again.
Description of Work: They did door lock replacement.
Rating CategoryRating out of 5
Yes, I recommend this pro

Kirk D.
09/2020
5.0
locksmith
  + -1 more
Did. A great job very professional!$250/$300
Description of Work: Re-key our home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Linda P.
07/2020
5.0
locksmith, doors
  + 0 more
Did exceptional work and clean up after he finished was pleased
Description of Work: Deadbolt lock Installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Kia A.
03/2020
5.0
locksmith, doors
  + 0 more
It went very well. He did a good job.
Description of Work: Locks changed

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

BARRY J.
01/2020
5.0
locksmith
  + -1 more
Called Craig in the morning and he completed that work later that day! He even took time to explain some things about lock maintenance.
Description of Work: Needed all our locks re-keyed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Patty P.
12/2019
5.0
locksmith, doors
  + 0 more
We had one door with a broken lock. Craig thoroughly explained why our house doors needed to be ready-keyed & new keys made. Two keys were free & he made 4 extras. Took only one hour, he worked quickly because I had an appointment to get to. Craig was very knowledgeable & did a very good job in a short time. Definitely recommend Craig.
Description of Work: 3 door locks re-keyed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Judy W.
08/2019
5.0
locksmith
  + -1 more
When he came doors could not be locked. When he left” they all worked including a very complex front door.
Description of Work: Reset the locks, keys and doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JUDY W.
08/2019
5.0
locksmith
  + -1 more
Great service. They showed up on time and were very professional. I would absolutely highly recommend them.
Description of Work: Storm door and inside front door needed work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

BECKY B.
06/2019
5.0
locksmith, doors
  + 0 more
I called four places and Craig was the most reassuring and responsive. Lowes had come out to try and install a new front storm door. All of the custom molding around the entryway would have had to have come off and be replaced to do it. Our painter suggested just switching out the hardware. Craig did that. We had a Pella door and he had the latch that would fit and match the door. He is a gentleman and an expert. Our door is more solid and secure and it looks BRAND NEW. Call this man and look no further. He is professional and an expert!
Description of Work: new lock set put on front door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$229

JUDY and MARK C.
11/2018
5.0
locksmith
  + -1 more
Older locks probably slowed the process. Craig worked until it was done and all were working properly. I feel confident it was done right. I must admit I have simply gone to the hardware store in the past and bought new entry locks, but since these matched every other door handle in the home, and were unique in appearance, I went with re-keying. Pricing may well be competitive with other services in town - I did not obtain multiple estimates.
Description of Work: Re-keyed 9 older lock sets after we purchased a home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$635

Victor A M.
10/2018
5.0
locksmith
  + -1 more
Was punctual, proffesional and fair on price. Would use again.
Description of Work: Keyed new locks and provided new keys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$350

HAROLD and TRINH G.
10/2018
5.0
locksmith
  + -1 more
Went great! Craig was able to remove the broken key from the lock and create two new keys.
Description of Work: Remove a key broken off in a lock box

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Ruth K.
06/2018
5.0
locksmith
  + -1 more
Everything went extremely well. He came when he said, he thoroughly covered with us problems that needed to be addressed, and when he completed his work he walked us through the entire house to check the doors and locks. We would highly recommend Craig as your first choice if you want the job done right.
Description of Work: Change out two dead bolt locks; made a key for the garage door exit which is permanently imbedded in the lock; went through and checked 5 other doors with locks and dead bolts.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

William S.
05/2018
5.0
locksmith
  + -1 more
I called Craig’s Locksmith looking for expertise. Another locksmith had re-keyed my doors; when he was done, the keys worked, but it was impossible to get them out of the lock without pushing in on the cylinder with my thumb. The first locksmith said this was “normal,” but I had never experienced such a thing before, and neither had anyone I had talked to. Craig agreed, and said the first locksmith probably had installed the locks incorrectly. He took the time to answer all my questions about the problem with the keys, and locks in general, and agreed to come to my house the same day. Craig fixed the locks in question; the keys now slide in and out easily. He also noted that one lock had been installed upside-down. Plus, he was able to re-key a sliding door that the first guy had punted on. And he re-installed some parts that the first guy had omitted as unnecessary; actually, they made the locks sit more securely in the door. In short, Craig was professional, fixed all the other guy’s mistakes, and charged less. I should have called him first.
Description of Work: Fix work of another locksmith

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Janet A.
03/2018
5.0
locksmith
  + -1 more
Craig was very professional and prompt. He opened our locked cedar chest and made keys for the cedar chest. He was very responsive and came by the house the day after I called him. Craig acted professional manner. It was an old chest and Craig had to work hard to open it. He never gave up and worked until he opened the trunk. After opening the trunk, he made keys very quickly. He gave me advice about maintaining the lock. I am impressed about Craig's integrity and professional manner. I would use him again.
Description of Work: Craig opened a locked cedar chest and made keys for the chest.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jessica R B.
03/2018
5.0
locksmith
  + -1 more
My mom lost the keys to her car and needed someone to cut a key for her on the spot. I called and left Craig a message. He responded in less than 5 minutes. Although he was unable to provide the service (he didn't have a blank key for the make/model of her vehicle), he recommended someone who could. He even called me back to make sure his referral was able to take care of us. He was very attentive, professional and helpful. When and if I ever need lock services again, I will recommend and use Craig! As an Angie's List member and Angie's List employee, I value and appreciate customer service of this caliber. Great job, Craig! Thank you!
Description of Work: Car Lock Out

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Michal S.
03/2018
5.0
locksmith
  + -1 more
Fantastic. Craig was able to actually make a new key and we were able to get into it. The movers had locked it for a move from Nebraska to Indiana and then I have no idea what happened to the key. It was amazing that he could do that. I would recommend him to anyone needing a locksmith.
Description of Work: make a key for an antique secretary piece of furniture

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

PAUL & PHYLIS G.
09/2017
5.0
locksmith, doors
  + 0 more
I called Craig and he came out within one day and after examining the handle he surmised that the door handle opening mechanism was broken. He disassembled the handle and indeed there was a broken part inside the handle. He looked in his truck and luckily had the requisite part. He fixed the handle and noted that the door was not closing completely so he brought out his wood chisel and metal grinder and within 5 minutes was able to get the door to close completely without rubbing when the dead bolt was opened and closed. This was the first time in years that our front door opened and closed without issue. We were very happy with this contractor and wholeheartedly recommend him. He also applied a 10% Angie's List discount!
Description of Work: Front door handle was sticking and difficult to open.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

SHANNON C.
09/2017
5.0
locksmith
  + -1 more
Craig did a great job. In addition to replacing the door nob, he also showed me a tip on how to remove stripped screws. He also noted that the deadbolt was not lined up properly, which is most likely what led to the nob breaking, and he adjusted that as well.
Description of Work: Door nob broke, he replaced with a new one I purchased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Christy F.
08/2017
5.0
locksmith
  + -1 more
He did a nice job. That was a bigger job.
Description of Work: It was a locksmith job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Clayton L.
08/2017
5.0
locksmith
  + -1 more
Craig, completed the job in a timely manner and was very professional.
Description of Work: Craig, Replace one lock and re-keyed all our locks. He showed me all the locks available and explained the difference.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

BRUCE & PAMELA J.
07/2017
5.0
locksmith
  + -1 more
Craig does a great job, he changed 4 locks, replaced 2 of the dead bolts and one door handle assembly. He is very good and enjoyable to work with. I have used Craigs Locksmith in the past and will continue to do so.
Description of Work: I purchased a new home and needed all of the locks changed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$233

Andrea H.
07/2017
5.0
locksmith
  + -1 more
Identified least costly remedy and pursued that before charging me for higher services. Very friendly and professional. Work was completely quickly and well done.
Description of Work: Access to home, no key.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Contact information

19679 McDonald Pl, Westfield, IN 46032

http://www.craigslockservice.com

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Locksmiths,
Doors,
Garage Doors,
Screen repair

FAQ

Craig's Locksmith Service is currently rated 5 overall out of 5.
Craig's Locksmith Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Craig's Locksmith Service does not offer free project estimates.
No, Craig's Locksmith Service does not offer eco-friendly accreditations.
No, Craig's Locksmith Service does not offer a senior discount.
Yes, Craig's Locksmith Service offers emergency services.
No, Craig's Locksmith Service does not offer warranties.
Craig's Locksmith Service offers the following services: Commercial & residential locksmith, Existing lock re-keying and repair. New Lock sales and installations, We service and sell safes & vaults.
Please call 317-844-2164 and we will gladly give you prompt service.

Contact information

19679 McDonald Pl, Westfield, IN 46032

http://www.craigslockservice.com