Get matched with top ceramic tile pros in West Baden Springs, IN

"Josh used the wrong connector in both our showers. He replaced one of them and the leaking has stopped. However he refused to replace the one in our main bathroom. The leak was in the wall and we did not see it until it had warped our brand new laminate floor that we had installed. He cussed out my husband, told me there was nothing I could do about his NOT repairing his work and refused to even replace the leaking part. My husband had to seek help to get the leak stopped and now we will have to pay someone to come in and repair the damage he caused. He claimed it was a faulty part but the plumber said he used the wrong kind of connection for the copper pipes we had and that it would always leak. Now we are worried that the shower he supposedly fixed will also leak. We also hired him to do a job for us in Illinois which he was paid in advance for and refuses to complete. He wanted to bring his entire family to the job site and camp out. When we told him we had heavy equipment out there operating and he could not bring his kids, he refused to finish the job. He told me that he talked to his attorney and that there is nothing I can do about his shoddy work or his refusal to complete the jobs or his refusal to fix the damage he caused. He showed up late and left early many days and caused the job to take much longer then it should have. He put a whole in our drywall and fixed the drywall but had to repaint the bedroom to match the color. He did not remove the wall paper at the top of the wall to do the paint job correctly and he painted about a three inch stripe of white on the ceiling on one side that sticks out like a sore thumb because he did not repaint the rest of the ceiling. He put in an outlet for me but the whole is too big and the outlet cover does not cover all of it. He did not put the trim up in the shower along the floor and there is a gap. He did not use the correct caulk around the tub and never came back to replace it. On the house in Illinois he put down the floor but did not mark or cut out the vents in the floor. The gap he left next to the wall is too wide and can't be covered by the trim. We have to pay someone to fix the gap and we have to pay another person to do the floors in both bathrooms that he was already paid to tile. The shower he put in our one bathroom does not drain properly. The drain is not the lowest place in the floor and I have to manually make sure the water drains. The shelf he put in my shower is too long and sticks out past where the shower curtain goes so I have to cut and tape the shower curtain around the shelf to keep from getting water all over the floor every time I take a shower. He was very friendly at first but very belligerent and cussed us out when he was asked to complete his work and/or repair the damage he caused. He brought his wife to the jobsite and she tried to start a fight with me. I do not want to fight. I do not even want him to ever come back into my home. I do think he needs to pay us the money he cost us and the money he was paid for work he did not do. I also do not want to see him do this to anyone else."

"It went so well!! We heard about Pyramid through a trusted friend and will definitely use them on our next project. They had a better price than the other places we were looking at and had more selection that to me, seemed to be better quality! The installers were clean and respectful. If you want a classy and stunning job use this company."

"Please DO NOT HIRE. Andrew Spears preys on women. I had hired him for various small jobs to prepare my rental for sale. He claimed he could do and finish all work within two days , charging 500 a day plus supplies. He never showed on the first day but his two young sons did. They were limited to the extent of work they could do, stating their dad had the tools they needed to do the work. They had left the tub surround they had pulled out on my hard wood floors without any tarps. When I called Andrew to ask why he never called or showed he explained he had another project, when I asked if he was charging for a full day he said would only charge half day. On second day my husband came with me and Andrew's demeanor changed abruptly. After first day of work Andrew asked for 500 to pay for supplies, when asked for receipts he claimed it will all be on an invoice after work is done. Third day he asked for three days pay and still hadn't started vent on water heater, denying he said he would only charge half day for the day he never showed. Then proceeds to say I will have pay additional money when he comes back to fix water heater flue. His work was poor, left mess, totally disrespectful to my property,cut tile in our family room, when he was asked to come clean his mess and repair his poor work he had an attitude, was cleaning his construction mess with my home vacuum, my vacuum is now broke. He tried to make me feel guilty and accused my husband and I of lying. When asking for receipts he said the receipts were on bathroom wall referring to his work. As time went on and we hired others to repair his poor work we have found more and more flaws in his work, he had left hot wires in attic, fire hazard, tub tile he used wrong grout, uneven, did not seal and left too large of gap for the tub glaze guy to caulk, was never able to put recess lights in that he said he would, left drooping in ceiling where he drywall patched, list goes on , again when we approached him about the poor work had an attitude and argumentive. When he never showed for last part of job we asked him not to come back. Then he became defensive and threatened to put a lien on my house. Please stay away from this contractor."