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Miracle & EcoWater Systems

Water Filtration and Softening, Plumbing, General Remodeling

About us

Miracle | EcoWater Systems was first established in Valparaiso, Indiana, over 50 years ago, and since 1959 we’ve had one singular mission: Delivering on the promise to bring the best possible water to your home or business. Additional DBA - EcoWater Systems.

Business highlights

66 years of trusted experience

Services we offer

Water Treatment Product Sales & Rentals - Water Conditioners, Drinking Water Systems, Filters, & Salt Delivery.

Services we don't offer

Bottled Water.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.843 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
7%
3
2%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 26-43 of 43 reviews

DENNIS W.
02/2017
5.0
water softeners
  + -1 more
As always, great.
Description of Work: Water softners. We've used them for 30 years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DENNIS W.
03/2016
5.0
water softeners
  + -1 more
unknown
Description of Work: We've these guys for many years. They are great!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Maturu R.
02/2016
4.0
water softeners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

william S.
02/2016
5.0
water softeners
  + -1 more
unknown
Description of Work: Installed a new water softener that I rent. Softener does an excellent job of removing iron.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CHERRY M.
01/2016
5.0
water softeners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard P.
04/2015
5.0
water softeners
  + -1 more
unknown
Description of Work: They listened to my problems. Sold me the parts I needed, for a very old water softener. |The first time they came to my house to work on my softener, they had all the parts I needed to start it up again. |The second time they came to my house, they had to order an unusual part, but as near as I remember the part was installed 1 or 2 days later. |I would highly recommend them for their professionalism and ability to do the job right now. The dates I used them varied so it's not accurate.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$50

Julia K.
02/2015
3.0
water softeners
  + -1 more
unknown
Description of Work: I had them place a water softener into my condo unit in Sept/Oct of 2013. This was supposed to be a 1 year trial because I do not like the way softened water changes the taste of drinking water and cooking, not to mention, COFFEE! I was explicit in my needs. However, when the contract came, which I signed believing it was as discussed, it locked me into a 3 year commitment. When I called to have them pick up the unit, I was told about the 3 year contract and they were extremely rude and uncooperative. So I am stuck with a unit I do not like or want. When the contract is over, I will be returning this unit and finding another solution to my water needs.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
1.0
responsiveness
2.0
punctuality
4.0

$400

Maureen S.
01/2015
5.0
water softeners
  + -1 more
unknown
Description of Work: They installed a water softener. We used them to install one at our house around 2004 When I moved I used them again. I was very happy with the product and their installation. Very easy people to deal with and would recommend them highly

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

william S.
01/2015
5.0
water softeners
  + -1 more
unknown
Description of Work: I rent a water softener. The previous one quit doing its job of cleaning after 22 years. Technician immediately ordered me a new one and it was installed the next day. No problems with new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DENNIS W.
01/2015
5.0
water softeners
  + -1 more
unknown
Description of Work: We have used this company for years. I recommend them highly

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Michael P.
01/2015
5.0
water softeners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Lawrence K.
01/2015
5.0
water softeners
  + -1 more
unknown
Description of Work: Came to repair my water softener which was 26 years old. Determined it needed a part that was no longer manufactured due to the age of the softener. Tech said they have parts at store which they cannibalize from old softeners, but he could not guarantee how long it would work. Opted for purchasing a new modern water softener and it was installed immediately as soon as it was brought out from the store. It works great.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Debby L.
12/2014
5.0
remodeling, water softeners
  + 0 more
unknown
Description of Work: I bought filters. That was fine.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0

Yes, I recommend this pro
$50

Maturu R.
07/2014
5.0
water softeners
  + -1 more
unknown
Description of Work: they serviced the water softner and drinking water REO ystem and replaced the filters.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Donna G.
05/2014
1.0
water softeners
  + -1 more
unknown
Description of Work: We stopped using Miracle/Ecowater years ago. Issues: too many repeat calls, problems never fixed.ie: time and money wasted. | |We switched companies and would never go back to the then named Miracle Water. | | | |

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0


Response from Miracle & EcoWater Systems
Our water treatment business, which has been operating for more than a half a century throughout Northwest Indiana, lives and breathes by its reputation. We are distressed when we hear that any customer is not completely satisfied and take complaints like these very seriously. Although we have very little experience with any negative reviews, upon reading this one, we thoroughly and immediately researched the matter and grievance. This individual has not been a customer of Miracle | EcoWater for two decades. In fact, contrary to the assertions made, the statements in the review are simply not true. There was, in fact, not even ANY SERVICE provided to the homeowner on May 27, 2014 or for that matter any other time in nearly 20 years. Upon searching our company archives, the last service call on file was actually performed on October 3, 1995. This unit was originally sold and installed at a different address on September 14, 1987 (27 years ago.) We find these comments inexplicable after so many years of having no contact whatsoever with this former customer. Angie’s List was not even on the internet when our company last serviced this unit, a COMPUT-A-SAVE Water Refining System (which has not been manufactured since the 90’s). Miracle | EcoWater prides itself on its spotless SUPER SERVICE AWARD performance record on Angie’s List as well as all the other consumer review sites and cannot even fathom the reason or motivation anyone would have to write something this negatively misleading.

Richard P.
02/2014
5.0
water softeners
  + -1 more
.
Description of Work: I came in for question service and they handled all my questions about my very old softener. I also had them come out to the house a couple of times for different reasons on the same old softener. The first time they had the parts on their truck, the second time they didn't, but were there the next day to fix my machine. Very happy with their work and professional being...

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

kris S.
01/2014
5.0
water softeners
  + -1 more
.
Description of Work: Checked water for softness level.

Rating CategoryRating out of 5
quality
4.0
value
4.0

Yes, I recommend this pro
$26

BEVERLY M.
09/2006
5.0
water softeners
  + -1 more
THEY'RE REALLY GOOD AT INSTALLING AND MAINTAINING WATER SOFTENERS. I TOLD MY NEIGHBORS ABOUT THEM, AND TWO OF THEM HAVE HIRED THEM SINCE. THEY JUST DO REALLY GOOD WORK.
Description of Work: THEY FIXED OUR WATER SOFTENER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$22
    • 1
    • 2(current)

Contact information

802 Franklin St, Valparaiso, IN 46383

www.goecowater.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Water Filtration and Softening,
Plumbing,
General Remodeling

FAQ

Miracle & EcoWater Systems is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Miracle & EcoWater Systems accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, Miracle & EcoWater Systems offers free project estimates.
No, Miracle & EcoWater Systems does not offer eco-friendly accreditations.
No, Miracle & EcoWater Systems does not offer a senior discount.
No, Miracle & EcoWater Systems does not offer emergency services.
Yes, Miracle & EcoWater Systems offers warranties.
Miracle & EcoWater Systems offers the following services: Water Treatment Product Sales & Rentals - Water Conditioners, Drinking Water Systems, Filters, & Salt Delivery.
Bottled Water.

Contact information

802 Franklin St, Valparaiso, IN 46383

www.goecowater.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed