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Miracle & EcoWater Systems

Water Filtration and Softening, Plumbing, General Remodeling

About us

Miracle | EcoWater Systems was first established in Valparaiso, Indiana, over 50 years ago, and since 1959 we’ve had one singular mission: Delivering on the promise to bring the best possible water to your home or business. Additional DBA - EcoWater Systems.

Business highlights

65 years of trusted experience

Services we offer

Water Treatment Product Sales & Rentals - Water Conditioners, Drinking Water Systems, Filters, & Salt Delivery.

Services we don't offer

Bottled Water.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.843 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
7%
3
2%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 1-25 of 43 reviews

ROBERT T.
10/2018
2.0
water softeners
  + -1 more
After the company employee looked over the installation, I requested a written estimate, never got it. I requested some product information to do my diligence, never got it....I won’t be calling them back and will start over again looking for someone that is hungry for business and more reliable...
Description of Work: Water softener

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
2.0
punctuality
2.0

$2,500

brandon C.
01/2017
5.0
water softeners
  + -1 more
As the owner of Beach Well Service, I personally recommend them to anyone in need of a water softener in northwest Indiana.
Description of Work: Water softener install/rental/service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Maureen S.
12/2016
5.0
plumbing, water softeners
  + 0 more
Had them at my previous residence Happy with them so had them again
Description of Work: Installed a water softener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lawrence K.
12/2016
5.0
water softeners
  + -1 more
Softener works great. even has a remote device to let me know when salt will be needed and sends information to Miracle Water if there is a breakdown.
Description of Work: Needed a new water softener due to parts not being made for my old softener of 30 years. Repairman called shop and had us look at new available water softeners and they brought one out that same day and installed it. LJ did a great job. Thought price was a little high, but most things cost more than you expect .Would hire them again. They also now deliver salt for the softener at a reasonable price.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brenda N.
03/2014
5.0
water softeners
  + -1 more
Very quick response. They scheduled the service for the same morning that we phoned in the problem. Arrived on time and performed the work quickly and professionally. Friendly and polite. Would call again.
Description of Work: Repaired water softener; needed to replace 2 discs that were malfunctioning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Colleen H.
02/2014
5.0
water softeners
  + -1 more
Showed me how to care for it, make changes to settings...and included two bags of salt...totally unexpected. Very good service, and my appliance is now in tip top shape.
Description of Work: Checked out the water softener and the attached pipes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Lawrence K.
01/2014
5.0
water softeners
  + -1 more
They are having to canabalize older model machines that have been traded in, inorder to have available parts. also, these parts might not last. Decided to get a new water softener and it was delivered and installed within 2 hours. Very satisfied with company and technician. Tech gave a thorough explanation of new softener since it has many bells and whistles.
Description of Work: Came to repair water softener which was 27 years old. Informed me that softener could be fixed but might not last long since parts for my softener are not being made anymore.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

william S.
01/2014
5.0
water softeners
  + -1 more
Problem solved. Technician was here one day, and new one was installed the next day.
Description of Work: I have rented a softener for 25 years, $25/month. I was having iron issues with old softener, so miracle installed a new one for free.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ward B.
01/2014
5.0
water softeners
  + -1 more
Technician was arrived on time and was very knowledgable. I decided not to have the softener repaired,and will probably purchase a new or reconditioned unit in the future.
Description of Work: Checked water softener that had not been in use for several years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Karen D.
12/2013
5.0
water softeners
  + -1 more
My softener was leaking and not softening the water and removing the rust. He cleaned a part out and tightened it. Just charged me for the service charge.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

michael M.
11/2013
5.0
water softeners
  + -1 more
The service was just fine. The technician was very nice and informative.
Description of Work: They installed a water softener. We purchased the water softener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JANICE M.
11/2013
5.0
water softeners
  + -1 more
They do a great job. They take care of the service with no hassle. They are very trustworthy. They are prompt, efficient, and we have used them for around 7 to 8 years. If they have to move anything around, they will put it back.
Description of Work: They do either quarterly or montly water softener service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

George E. F.
11/2013
5.0
water softeners
  + -1 more
We are very happy with the service. We have recommended them to family. I have not heard any complaints about them at all.
Description of Work: They installed a water softener. This is on a monthly rental plan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Laura R.
11/2013
5.0
water softeners
  + -1 more
They installed the first water softener system in our home. I called them and they recommended a fix that I could do on my home and that worked. I have to unclog the screen every once in a while but other than that there are no issues. We have had no issues really with the systems. I was appreciative that they did not come and charge for a service call when it was something that I could do myself. They let me know that the unit would last for a lot of years and we replaced it after about 15 years with the newer system. Our new system has lasted 15 years and seems like it will be around for a while longer.
Description of Work: They installed a water softener system twice in my home. I have called for assistance and they were able to help me over the phone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LORI P.
11/2013
5.0
water softeners
  + -1 more
They did a good job. We have had no issues with the system.
Description of Work: They installed a water softener system and they moved it to another home that we had moved in to.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cindy S.
11/2013
5.0
water softeners
  + -1 more
They did a good job. We go to them for parts and they always answer any questions that we have. The quality of the product has been good, we have had very had very problems. They are a local company and we like that. They have reduced hours on the weekend so it is tougher to have questions answered on the weekend.
Description of Work: Sometimes we purchase filters and parts for our water system from them. They did the installation of the original system about fourteen or fifteen years ago. We did have them replace the reverse osmosis system about three years ago as we wanted one with more volume.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Jason F.
11/2013
5.0
water softeners
  + -1 more
They do a really good job. They even caught that I had over payed for a year due to the payment system that I use and they even sent a check back. They are polite, responsive, and the service works very well. I have used them for five years now.
Description of Work: We had them come out one time and they replaced the computer part as it was older. I use them for monthly water softener service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$21.95

Kris O.
11/2013
5.0
water softeners
  + -1 more
The service was good. They did a very nice job. They were very knowledgeable and they were in and out. We are very pleased with the service.
Description of Work: They replaced our old water softener and they installed a new one. We paid for the equipment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jan M.
11/2013
5.0
water softeners
  + -1 more
The system is running well. They will come promptly for any services that are needed.
Description of Work: We purchased a water softener system from them and that was at least fifteen years ago. They have came since that time for repairs.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jim S.
11/2013
4.0
water softeners
  + -1 more
I lived in town when they did the installation. They took care of the system and they would come any time that I would call. Anytime that I had questions they would answer them. They were prompt.
Description of Work: They installed a water softener system. They did repairs after that as well.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Florian F.
10/2013
4.0
water softeners
  + -1 more
The job went well and it looks very neat in my cramped furnace/water heater/water softener room.
Description of Work: Installed water softener and related necessary piping.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Shad N.
08/2013
5.0
plumbing, water softeners
  + 0 more
Really enjoyed working with the sales representative and installer. Very knowledgeable about water softeners and appreciated the low pressure sales process. Water softener was installed to our exact specifications and am extremely happy. Highly recommend.
Description of Work: Provider installed a water softener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

william S.
02/2013
5.0
water softeners
  + -1 more
i have had a softner unit from miracle water since 1974. their softners work great at removing rust from water and keeping the water soft. i purchased my first unit in 1974 and it lasted about 15 years. I then started renting a unit and still do as of today. if there is ever any problem or question a phone call to the company will result in a quick service call by one of their technicians. i am extremely pleased with this company.
Description of Work: water softner
Rating CategoryRating out of 5
Yes, I recommend this pro

Lawrence K.
01/2012
5.0
water softeners
  + -1 more
We were having problems with our water softener so we went to the store location. We then scheduled a repair man from the company to come out to our house to check out our water softener. He advised us to replace the water softener based on the age of ours, however, he said he could replace the current one if we wanted. We decided to purchase a new one. He then came and replaced our water softener. He was very helpful and did a great job putting in our new water softener.
Description of Work: I had Miracle Water/Ecowater Systems replace my 26 year old water softener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,113

Dennis V.
12/2010
5.0
water softeners
  + -1 more
As expected, excellent. Service tech immediately knew what the problem was, and not having a certain part to fix it, used a temporary fix and will return in two days to make fix permanent.
Description of Work: Water softener was in need of service. They arrived promptly on the same day I called for service. I've used this company to install the water softener system initially five years ago and have used them for regular service since that time. I would highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75
    • 1(current)
    • 2

Contact information

802 Franklin St, Valparaiso, IN 46383

www.goecowater.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Water Filtration and Softening,
Plumbing,
General Remodeling

FAQ

Miracle & EcoWater Systems is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Miracle & EcoWater Systems accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, Miracle & EcoWater Systems offers free project estimates.
No, Miracle & EcoWater Systems does not offer eco-friendly accreditations.
No, Miracle & EcoWater Systems does not offer a senior discount.
No, Miracle & EcoWater Systems does not offer emergency services.
Yes, Miracle & EcoWater Systems offers warranties.
Miracle & EcoWater Systems offers the following services: Water Treatment Product Sales & Rentals - Water Conditioners, Drinking Water Systems, Filters, & Salt Delivery.
Bottled Water.

Contact information

802 Franklin St, Valparaiso, IN 46383

www.goecowater.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed