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"Horrible Experience - I am not even sure how a company can treat people this way. I had a clog in my sewer line on Sunday. The plumber I wanted to use was not available that day so I decided to try Roto Rooter (BIG MISTAKE). Brandon snaked the main drain and the toilet rough in the basement (had to remove the cap to the toilet rough in to snake) and handed me an invoice that said line was clear AND there was a 6 month guarantee. Later Jason K. stopped by to do a camera view in our sewer line. Tried to sell me a $14,000 pipe in my front yard because per Jason my sewer pipe needed to be replaced). I declined. After Jason left I took a shower and my brother yelled from the basement that it was flooding with SEWER water - that black sludge. Apparently Brandon left the cap off the rough in toilet in the basement (which is there to hold back the sewer water). I immediately called Jason and he advised he would be over soon. Jason showed up and said I was told I needed to replace the pipe in my front yard. Of course the cause of the flood with sewage was due to the cap being left off the rough toilet - which is where the flood came in while I took a shower. He reluctantly put the cap back on the rough in toilet, never said sorry for the error and proceeded to tell me their restoration company could clean it and bill MY insurance company. I do want to point out that I did have about 20% CLEAR water from a 'run off pipe (not sure what it is called) in my basement when I called Roto-Rooter (easy homeowner clean-up). Now I have 50% raw sewage in my basement. I told him the mistake was on the part of Roto Rooter and THEIR insurance needs to pay. Asking me to put on my insurance is insurance fraud for a mistake they made. Roto Rooter even told me that they would be more than willing to come back to my house the next day and sit with me while I called my insurance so that they could 'assist' me on what to say to get them to pay. I asked Jason K. about my 6 month guarantee and he said I will get my $400 paid back out of the $14,000 when they replace the sewer pipe and NOT to use my water anymore. Once I said I was not going to replace my pipe with them they stopped talking to me and will not honor their 6 month guarantee OR clean the sludge out of my basement OR refund my money. By the way - I have since taken showers, flushed toilets, done it all and not ONE issue with flooding. All a bunch of con artists. Sure when things go great I am sure things are fine with Roto Rooter but when you have a problem they turn away and don't care. Do your research on the internet on the bad experiences and you will see what I mean. They do NOT stand behind their work, their guarantee, their anything. I was treated with a sugar sweet kindness when they wanted me to put in a $14,000 sewer pipe but once there was a problem they treated me with a 'who cares' and 'not our problem' type of attitude. Horrible people"

"This was amazing! I had no idea this service existed. After searching and contacting various repair places for my washer, this was the most cost effective option. I figured if it didn't work, my machine is old and I would be out $40, not the $100+ to have a tech come out and just diagnose the problem. I am pretty handy and my washer is old anyway, so if it is broken, I have to get a new one anyway. My tech, Steve, was great! He predicted what was wrong after listening to the machine, calmly walked me through dismantling the machine and when we got down to the motor, he was right! He sent me a link to the part I would need, and let me know to contact them again if I needed help installing it. My machine works even better than before it broke, its beautifully quiet and efficient. I will definitely be saving this company for any future repairs on appliances I may need. The service was $40 + the part cost, which was about $8."

"Very good service, quick, prompt, and fixed the issue the day after Christmas. Great customer service as well."

"God created heaven and earth in seven But wabash valley, canâ t install walk in shower We currently in seven days, without shower"

"A quick repair experience."

"The tech was very knowledgeable and helpful! Was able to get a higher seating toilet for my nana. New shut off valve, stool bolts and a self closing toilet seat. Would highly recommend Wabash Valley Plumbing. I've found a plumber who's isn't trying to rip people off."

"This is only a limited summary. Buyer, especially seniors, BEWARE! Average product, but very poor installation quality and workmanship. BCI-BathPlanet of Indianapolis arrived an hour late without calling, and no return calls from the office, sales rep., or service manager. They damaged three areas of an adjoining wall into another room using a Sawzall. And, they left without telling me. I had to cleanup the paint and drywall debris. The next day they arrived, and I showed they the damage. They admitted they damaged the wall using the Sawzall. I withheld $500 of my payment. It should have been at least $4,000. They promised the following business day, a Monday, they would have someone call to make the repair that day, but they did not show and did not call. When I called their Customer Service, BCI-BathPlanet would not return my calls total of about 20 times. I had to stop by their office twice but they claimed "there was nothing they could do" to make the service manager return calls. They refused to have the owner call me. Our sales rep. used deceptive sales practices by claiming to be a part-owner. The office told me he was not a part owner. When I visited the office they said I could only talk with the service manager. Shower shelves fell off the walls. Caulking was very poor. After almost three months they finally attempted to make some initial repairs. So.e were satisfactory, but others were so bad I had them remove parts of the decorative trim because they said "it was the best they could do"."