SAFE-N-CLEAN

.

unknown

unknown

unknown

unknown

unknown

Efficient and thorough

I CALLED RANDY TO CLEAN THE DRYER VENT IN A RENTAL PROPERTY WE OWN, AFTER A FIRE OCCURRED WITHIN THE DRYER, DUE TO LINT BUILD UP IN THE VENT. HE WAS ABLE TO GET THERE IN A SHORT AMOUNT OF TIME TO TAKE CARE OF THE PROBLEM. HE THEN CAME TO OUR HOME TO CHECK AND CLEAN OUR DRYER AND DRYER VENT. RANDY WAS PROMPT, FRIENDLY, INFORMATIVE AND VERY REASONABLY PRICED. I HIGHLY RECOMMEND HIM AND WILL DEFINITELY USE HIM IN THE FUTURE.

RANDY WAS VERY PUNCTUAL, QUICK, AND CLEAN. HE DIDN'T JUST COME IN TO DO A CLEANING, HE IDENTIFIED A PROBLEMS WITH OUR EXISTING DUCT WORK AND JUST CHARGED FOR THE PARTS TO FIX IT. WE HAD NEVER HAD THE VENT CLEANED IN THE 5 YEARS WE HAVE LIVED HERE AND IT MADE A HUGE DIFFERENCE IN OUR DRYER FUNCTIONING, NOT TO MENTION PEACE OF MIND THAT IT IS MUCH SAFER. THANKS SO MUCH!

HE WAS VERY GOOD AND VERY THOROUGH AND I WILL USE THEM AGAIN!

RANDY WAS COMPLETELY PROFESSIONAL, ON TIME AND A PLEASURE TO DEAL WITH. I CERTAINLY RECOMMEND HIS SERVICE, THOUGH HIS COSTS FOR TWO HOURS OF WORK SEEMED HIGH.

MR. TAYLOR GAVE US VERY QUICK SERVICE, WAS PUNCTUAL AND FRIENDLY.

THE VENTILATION TO MY CLOTHES DRYER WAS CAUSING A SAFETY HAZARD. IT CAUSED THE HEATING ELEMENT IN MY DRYER TO GO OUT. THE TUBING THAT GOES FROM THE DRYER TO THE OUTSIDE VENT WAS BENT SO THAT THE AIR FLOW WAS CUT OFF AND THERE WAS ONLY ABOUT A 10% AIR FLOW THROUGH IT. THE TUBING WAS SEVERELY CLOGGED WITH LINT. I WAS HAVING THE HEATING ELEMENT IN THE DRYER REPLACED WHEN THAT REP IDENTIFIED THE PROBLEM WITH THE DRYER VENT. RANDY WAS ABLE TO COME OVER WITHIN 30 MINUTES OF BEING NOTIFIED! HE FACED AMAZING OBSTACLES IN THAT THE SPACE FOR MY WASHER AND DRYER HAS PRACTICALLY NO CLEARANCE. IT WAS THE TIGHTEST FIT RANDY SAID HE'S EVER SEEN. HE WAS A GREAT PROBLEM SOLVER, BEING VERY CAREFUL NOT TO KNICK OR SCRATCH PAINT OFF THE DOOR TRIM AND EVEN CLEANED THE FLOOR UNDER BOTH APPLIANCES. HE ALSO ADVISED ME ON WHERE TO GET A LINT FILTER. HE WAS PERSISTENT IN SOLVING THIS VERY CHALLENGING PROBLEM. KUDOS TO SAFE-N-CLEAN!!

RANDY WAS VERY POLITE ON MY INITIAL CALL TO THEM. I DESCRIBED THE PROBLEM WE WERE HAVING WITH OUR DRYER TAKING SO LONG TO DRY A LOAD OF LAUNDRY AND HE SCHEDULED AN APPOINTMENT FOR THE NEXT AFTERNOON. UPON ARRIVING, RANDY WAS VERY PROFESSIONAL AND INFORMATIVE AS HE MOVED THROUGH THE SERVICE CALL. I APPRECIATED THAT HE GAVE ME SEVERAL OPTIONS FOR A SOLUTION, BUT SUGGESTED THAT WE TRY CLEANING FIRST BEFORE GOING TO ANY EXTRA EXPENSE. HE SUGGESTED I RUN A LOAD OF LAUNDRY AFTER HE LEFT AND NOTIFY HIM ABOUT HOW I THOUGHT THE DRYER RAN. HE ACTUALLY CALLED ME A FEW HOURS LATER TO CHECK ON THE DRYER. RANDY NOTIFIES HIS CUSTOMERS EACH YEAR ABOUT SCHEDULING FOR AN ANNUAL CLEANING AND I LOOK FORWARD TO PAYING THE $77 FOR HIS SERVICE NEXT YEAR.

I WISH YOU HAD AN A PLUS RATING AS THIS PERSON WOULD DEFINITELY QUALIFY. PRICE CHARGED WAS LESS THAN HIS ESTIMATE!

RANDY WAS WONDERFUL. WE HAD NOT HAD THIS CLEANING DONE IN YEARS. HE EXPLAINED THE WHOLE PROCESS AND MADE SURE THAT OUR DRYER VENT WAS IN GOOD WORKING ORDER.

RANDY WAS PUNCTUAL, INFORMATIVE AND THOROUGH. HE WENT ABOVE AND BEYOND WHAT I EXPECTED HIM TO DO, HE'S A NICE GUY, AND COMPLETELY TRUSTWORTHY. IF YOU NEED THIS TYPE OF WORK DONE, DON'T BOTHER CALLING ANYONE ELSE, JUST CALL RANDY.

I HAD AN APPLIANCE REPAIR COMPANY OUT TO REPAIR MY DRYER AND THEY REFERRED ME TO THIS COMPANY. HE EXPLAINED THAT IT IS BEST TO HAVE METAL PIPING TO VENT OUT THE LINT. PLASTIC LINES CAN LEAD TO BE A FIRE HAZARD. HE WENT INTO CRAWLSPACE AND FOUNDED THAT ONE FOOT OF TUBE WAS PLASTIC AND HE REPLACED THAT PORTION WITH METAL. CLEANED UP WELL AND WAS VERY KNOWLEDGEABLE. GIVEN I HAD JUST HAD MY DRYER REPAIRED I WANTED TO MAXIMIZE THE LIFE OF MY DRYER. COMPANY ACTUALLY USES A BRUSH AS OPPOSED TO JUST BLOWING THE LINT OUT.

RANDY WAS VERY TIMELY, COURTEOUS, AND EXTREMELY THOROUGH IN HIS WORK. TOOK ALL NECESSARY STEPS TO MAKE SURE THE WORK WAS DONE RIGHT. HIGHLY RECOMMENDED.

HE DID MORE THAN WHAT I EXPECTED HIM TO DO FOR THE PRICE.

RANDY TAYLOR REPLACED OUR DANGEROUSLY CLOGGED PLASTIC DRYER VENTING HOSE WITH METAL, CODE-APPROVED HVAC VENTING. HE WAS REASONABLY PRICED AND VERY PROFESSIONAL IN HIS APPROACH. HE ALSO SERVICED OUR DRYER (OPENING IT UP AND REMOVING EXCESS LINT), WHICH I HAD NOT EXPECTED. WE WERE VERY IMPRESSED WITH HIS WORK, AND WOULD HIGHLY RECOMMEND HIM TO ANYONE IN NEED OF DRYER VENT REPLACEMENT.

AS A RESULT OF HIS CLEANING THE DRYER VENT AND CLEANING THE INSIDE OF THE DRYER IT WORKS MUCH MORE EFFICIENTLY. NOT TO MENTION I FEEL SAFER NOW THAT IT IS NO LONGER A FIRE HAZARD. HE EVEN PULLS THE WASHER OUT AND CLEANS UNDER AND BEHIND IT.

HE COULDN'T ACTUALLY CLEAN OUR DRYER VENTS, BECAUSE OF THE WAY THE SYSTEM WAS INSTALLED. HE SUGGESTED THAT WE HAVE A DRYWALL PERSON COME OUT AND REPLACE IT. HE GAVE US SOME SUGGESTIONS CONCERNING SAFETY. HE WAS HERE FOR A WHILE AND ANSWERED SOME QUESTIONS THAT WE HAD AND HE DIDN'T CHARGE US ANYTHING. I LIKED HIM A LOT AND I WILL CALL HIM BACK TO DO HIS PART OF THE JOB.

RANDY STARTED TO WORK IMMEDIATELY AFTER HIS ESTIMATE WAS AGREED ON AND FINISHED THE JOB QUICKLY. WOULDN'T HESITATE TO CALL HIM AGAIN.

EXCELLENT SERVICE, PUNCTUAL, PROFESSIONAL, PERSONABLE, TOOK CARE OF MY CARPETS. TOOK A CAMERA TO SHOW ME WHAT THE PROBLEM WAS (ODD BENDS) THAT SHOULD KEEP ME FROM HAVING TO HAVE AS MANY SERVICE CALLS