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Window Makeover - Indianapolis

Windows, Finished Carpentry and Woodworking, Glass and Mirrors,

About us

Harrell Family LLC, DBA Window Makeover, formerly Window Alternatives. Family owned and founded in Indianapolis in 2000. One Indianapolis office currently has 24 total full-time employees. The Louisville and Cincinnati offices are locally managed with 3 full time employees as of 2015.

Business highlights

25 years of trusted experience

Services we offer

Windows - wood & glass restoration, service, hardware repair & replacement, factory replica sash manufacturing.

Services we don't offer

We manufacture, install, and service wood window replacement components only.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7219 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
6%
3
4%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 176-200 of 219 reviews

Sandra K.
11/2017
5.0
replacement windows, window treatments
  + 0 more
The job was completed as agreed.
Description of Work: Replaced for window panes in bay window.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DAPHNE C.
10/2017
5.0
replacement windows
  + -1 more
.
Description of Work: This was for a quote. It was for rebuilding rotting windows.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Diana Y.
05/2017
5.0
replacement windows
  + -1 more
Very professional.
Description of Work: Replace glass on windows where seal was broken.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Margaret T.
04/2017
2.0
replacement windows
  + -1 more
Work not done
Description of Work: We have a patio window door that was cloudy and called this company at recommendation of friend . The company took my info and said someone would get back soon. After 2 1/2 days no one called so I called back They said guy in my territory on spring break and would call Monday. It was Thursday so I said sure no problem To my surprise the guy called within the hr and said he would call back with his calendar. He called back and we set up 5PM the following wednesday He never showed for the appointment and never called.

Rating CategoryRating out of 5
responsiveness
1.0


Response from Window Makeover - Indianapolis
Hello [Member Name Removed] and [Member Name Removed], Thank you for reaching out to us. We are sorry you had such a negative experience and want to let you know that these are not the standards which we operate from. We strive to provide every customer with the most rewarding and satisfactory experience and we are disappointed to hear we have fallen short of expectations. We would love to resolve the issue and will have a Window Makeover representative contact you as soon as possible.

LINDA H.
06/2016
5.0
replacement windows
  + -1 more
unknown
Description of Work: I did not contact this company.
Rating CategoryRating out of 5

SUE B.
04/2016
5.0
replacement windows
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John S.
02/2016
5.0
contractors, replacement windows, woodworking
  + 1 more
unknown
Description of Work: We had 6 windows repaired due to wood rot

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Deana H.
01/2016
3.0
replacement windows
  + -1 more
unknown
Description of Work: The estimator came to my home promptly after my request for an estimate. He was courteous and helpful. Weeks went by and no estimate was provided. Had to call the headquarters to complain. Estimator called and said home office told him the type of glass I needed was no longer made by their primary supplier. He said the headquarters personnel would contact another supplier. Never heard back from anyone.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
3.0
punctuality
3.0


Brenda P.
12/2015
5.0
replacement windows
  + -1 more
unknown
Description of Work: Replaced glass, frames and sashes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$14,000

DARRELL R.
11/2015
5.0
replacement windows
  + -1 more
unknown
Description of Work: We had a large exterior window over the entry that was leaking water inside the house. I called Window Makeover. Brett came out, got up on his ladder and inspected the window. He said it just needed new caulking and that there was no need to hire them. There was no charge. I appreciated his professionalism and his not trying to sell me anything.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deborah T.
10/2015
5.0
replacement windows
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Window Makeover - Indianapolis
Thanks again for choosing Window Makeover for your window project. We are pleased to know you are happy with our craftsmanship. It was a pleasure to serve you.

Jim & Barbara W.
10/2015
5.0
replacement windows
  + -1 more
unknown
Description of Work: Great company, stood by there work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Response from Window Makeover - Indianapolis
Thanks again for choosing Window Makeover for your window project. We are pleased to know you are happy with our craftsmanship. It was a pleasure to serve you.

ROBERT AND FLOREE S.
07/2015
5.0
replacement windows
  + -1 more
,
Description of Work: We had a bathroom window that had been installed incorrectly by the builder. Window Makeover corrected the error, saving us the cost of a new window. They did an excellent job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$395

Response from Window Makeover - Indianapolis
Thanks again for choosing Window Makeover for your window project. We are pleased to know you are happy with our craftsmanship. It was a pleasure to serve you. Have a great day!!

Barbara G.
07/2015
5.0
replacement windows
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Window Makeover - Indianapolis
[Member's name removed] Thank you for rating your experience with Window Makeover, as positive. Our entire team is committed to customer service and quality products and installation. We are glad you experienced both~ We appreciate your time, and it was a pleasure to do business with you.

Max P.
06/2015
5.0
replacement windows
  + -1 more
unknown
Description of Work: Replaced bad window pane. Very prompt throughout the whole process.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from Window Makeover - Indianapolis
Thank you for the positive feedback. It is great to know that you are happy with our products and service. Please call on us again should the need arise. Have a great day!

RENA W.
06/2015
4.0
replacement windows
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
professionalism
3.0
punctuality
3.0

Yes, I recommend this pro

Diana C.
06/2015
2.0
replacement windows
  + -1 more
unknown
Description of Work: I regret to say that while I've been trying to get over, trying to look past, one distressing element of this work (fixing windows), so that I could write a review of the experience, I still am not in the right place to do so. The workers were very competent in the windows work, however, they asked if they could trim a few bushes a little to more easily access the powder room and laundry room windows. I answered, "Sure, if you need to do that, I don't mind a little pruning." Instead, whoever did the 'trimming' cut back over 50% of two holly bushes -- WELL over 50%, and not lowering the height so much as cutting one half or more of each plant (from 'north pole' to 'south pole'), in essence destroying the poor bushes. A third holly bush was cut back and down approx 40% or so. And one of the ones that had been severely cut was then stepped on, so that a major stalk was broken off near the base of the plant and is now almost horizontal to the ground. These plants are in the beds at the front of our house, NOT in some out of the way area. And the two rooms are used constantly throughout any given day, so my entire family and I see the damage many times per day. It's very sad, and very disappointing. And since we spent a lot of money on the windows, we gave to wait to catch up in our budget to be able to replace these bushes.
Rating CategoryRating out of 5
$4,800

John M.
06/2015
5.0
replacement windows
  + -1 more
unknown
Description of Work: Replaced rotting window frames. Excellent materials and installation. Big savings over new comparable windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,600

Response from Window Makeover - Indianapolis
Thanks again for choosing Window Makeover for your window project. We are pleased to know you are happy with our craftsmanship. It was a pleasure to serve you.

Peter M.
06/2015
3.0
replacement windows
  + -1 more
It didn't go.
Description of Work: Things didn't work out.
Rating CategoryRating out of 5
Yes, I recommend this pro

TIM B.
05/2004
3.0
replacement windows
  + -1 more
PRICE SEEMED HIGH FOR THE WORK AND DIDN'T INCLUDE PAINTING.
Description of Work: WINDOW SILL REPAIR ON TWO WOOD WINDOWS.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

CANDICE R.
05/2003
5.0
replacement windows
  + -1 more
JENNIFER AND RANDY WERE BOTH VERY RESPONSIVE IN RETURNING CALLS AND KEEPING APPOINTMENTS. RANDY WAS VERY HELPFUL IN HELPING ME UNDERSTAND THE IMPLICATIONS OF REPLACING THE ENTIRE WINDOW VERSUS RESTORING THE EXISTING WINDOW. I WOULD HIGHLY RECOMMEND THEM AND WOULD USE THEM AGAIN.
Description of Work: REPLACED ROTTEN WINDOW COMPONENTS ON ONE OF OUR UPSTAIRS WINDOWS, INCLUDING FRAME AND HALF-ROUND. THE HALF-ROUND HAD TO BE SPECIALLY FABRICATED BY A SUB-CONTRACTOR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$445

JANET & WILLIAM M.
11/2002
5.0
replacement windows
  + -1 more
VERY IMPRESSED!! THEY WERE SUPERB!
Description of Work: WINDOW SILL WORK ON LARGE BAY WINDOW.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeanne C.
11/2002
5.0
home remodeling
  + -1 more
RYAN SCHWARTZ RUNS A FIRST CLASS OPERATION. HE DID EXTENSIVE WORK AT MY HOME AS WELL AS MY DAUGHTER`S. WE WERE EXTREMELY PLEASED WITH THE RESULTS. HE IS VERY CONSCIENTIOUS ABOUT QUALITY AND MEETING DEADLINES. I WOULD RECOMMEND SCHWARTZ ENTERPRISES FOR ANY REMODELING WORK.
Description of Work: REMODELED TWO BATHROOMS COMPLETELY, REMODELED SUNROOM AND NUMEROUS OTHER PROJECTS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25,000

TIM B.
10/2002
3.0
replacement windows
  + -1 more
I WAS NOT PLEASED WITH CRAFTSMANSHIP THAT I RECEIVED INITIALLY, BUT WHAT PLEASED ME ABOUT THE COMPANY IS THAT WHEN I CALLED OWNER RYAN SCHWARTZ, HE CAME OUT AND TOLD ME THAT HE WOULD MAKE SURE THAT WHAT I WAS NOT HAPPY WITH WOULD BE RECTIFIED UNTIL I WAS HAPPY.
Description of Work: DOOR FRAME AND SOFFIT WORK AND WINDOW SILL WORK

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$750

LARRY M.
08/2002
5.0
woodworking
  + -1 more
THE SERVICE PROVIDER ALTERED THE DESIGN DURING REPAIR TO MAKE SURE THAT THE WATER LEAKAGE WOULDN`T REOCCUR IN THE FUTURE. I THOUGHT THIS WAS A MARK OF THEM KNOWING HOW TO DO THEIR JOB WELL.
Description of Work: REPAIR OF ROTTEN WOOD AND BEAM ABOVE GARAGE DOOR. THE WOODWORK HAD BEEN SUBJECTED TO RAIN ENCROACHMENT FOR YEARS AND THEN CARPENTER ANTS GOT INTO IT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Contact information

15525 Stony Creek Way, Noblesville, IN 46060

http://www.windowmakeoverinc.com

Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Windows,
Finished Carpentry and Woodworking,
Glass and Mirrors,
Window Treatments,
Unfinished Carpentry,
Kitchen and Bath Remodeling,
Doors,
Siding,
Screen repair

FAQ

Window Makeover - Indianapolis is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Window Makeover - Indianapolis accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Window Makeover - Indianapolis offers free project estimates.
No, Window Makeover - Indianapolis does not offer eco-friendly accreditations.
No, Window Makeover - Indianapolis does not offer a senior discount.
No, Window Makeover - Indianapolis does not offer emergency services.
Yes, Window Makeover - Indianapolis offers warranties.
Window Makeover - Indianapolis offers the following services: Windows - wood & glass restoration, service, hardware repair & replacement, factory replica sash manufacturing.
We manufacture, install, and service wood window replacement components only.

Contact information

15525 Stony Creek Way, Noblesville, IN 46060

http://www.windowmakeoverinc.com

Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM