Tooling Around LLC

He was very prompt in reviewing our inspection report and giving an estimate. He worked us in in a very timely manner and finished all the work quickly. We had about 8 things to address, and he did an excellent job on all of them.

Tim Frodge is the person. I deal with them a lot and they will be coming into my house in the next 2 weeks again. They do so many different things and are reasonable. They were very efficient, cleaned up after themselves, stayed within their bid and did a great job. I will use them in future.

They did a wonderfuyl job over two days waiting for the tile to dry before they could grout. Very pleased

We worked with Tim and Jane Frodge (owners) and they were great to work with. We had used Tooling Around to do some interior painting projects. After getting a couple of other estimates for our master bathroom remodel project, we decided to ask Tim for an estimate. It was by far the most reasonable and it was also very clear how much each component to the project would cost. Labor and material costs were broken out separately and there were no hidden fees or markups. We felt more comfortable because we knew exactly what we would be getting and that it was a good price. Once they began the work, they were very communicative about their schedule. They used no subcontractors. They arrived very promptly at 7:45 every morning and stayed for a full day of work. They were also very sensitive to the fact that my wife was almost 9 months pregnant and tried to minimize the noise and mess. We will use them again for future projects and would recommend them to others. Especially if you want a family owned and operated contractor that takes pride in the quality of their work.

Tim was very responsive to my questions and changes. He worked quickly and did a great job. He stayed right with the estimate. I will be using him to do additional work.

Tim and John arrived when they said they would - about 7:45 A.M. and worked tirelessly all day (and it was ho!t) and cleaned up and hauled away all of the refuse.Tim estimated it would take them a full day and he was exactly right. We were very pleased with the work done. We've done business with Tim for several years and will continue to do so.

We have also used him in our old house for general handyman work. He is a nice guy and he is very professional. He is trustworthy and he takes care of everything.

Tim did a wonderful job repairing the area on a very cold day out in our cold garage. He is professional and pleasant to work with.

I had three different companies come out and they were one of them. By the time they finally got back to me with a quote, another company had given me a quote and I selected them and had them finish the job for me. I don't remember the quote. They were not pushy at all. The guy was very nice and very polite. I guess he must have been very busy or something and he must not have needed the work because it really took a long time for him to get back to me. I would not use the company again for another quote.

I got more value out of another company. At the same time, I had no issues with the work. There were no negatives whatsoever.

I have used Tim Frodge in the past. I appreciate email communication. He did all work as discussed.

Very prompt response to my inquiry, sent job proposal and estimate by email, did all the work within 1 week of contact and charged $400 less than the estimate because the work did not warrant as much as the estimate noted. Very rare to see someone do a good job so honestly. Thanks Tim!

I submitted a lot of questions to them prior to their visit via multiple emails. The response time was excellent, but not all my questions were answered. The best part of Tooling Around was that they customized their services to fit my needs and only performed the services that were necessary. If something wasn't they let me know. There are a couple of issues that I had. One, for repairing the leaning mailbox, I asked them to restake the mailbox post completely and that it probably need concrete to stabilize it. Their solution was to place wood wedges at the bottom of the post. I can already tell this is a temporary solution and that the mailbox will again be leaning in the future. The guy said the mailbox post needed to be completely replaced, but I don't see any problems with it. So if there really is an issue and it needs to be replaced, it wasn't communicated well. The second issue I had is that the doorbells stopped working sometime during their work on the house. I don't know what went wrong, as they had been working on a variety of things. This could be unrelated, but during the GFCI installation, they took a long time to figure out the fuse box (testing each fuse) including why the kitchen electricity was out for some time. Regardless, the doorbells were working when they arrived, and weren't when they left. When I first brought this to their attention, the main guy blew me off. The second time, he refused to even acknowledge that it could have been their fault, saying that it was probably "an old button that just went out." He said that they would stop by to "look at and advise," but they have not done so yet. This experience leaves me feeling that they tend cut corners. Of course some of it is justifiable, and I probably would have appreciated it more had there been no issues. I gave them a "C" because in the end, I thought their overall work and communication was just average.

We were very unhappy with final results and his attitudes toward us as we complained about his inconsistencies. He was very difficult to contact, not returning cell phone calls and e-mails. UPDATE 7/23/2010 To answer Tooling Around's response, many of his "I just could not please this owner" statements are false. Ex. An estimate was given on painting the basement ceiling. Tim painted half of the ceiling and said the other part didn't count because it wasn't part of the ceiling. To us a basement ceiling means the whole ceiling and not just 1/2. Work was contracted in Sept. and completed just before Christmas. There were plenty of beautiful days to complete outside work. The paint on the front door was put on in such terrible conditions it is already peeling off!!!!!!!!!!!!!!

We needed to prep our old house for sale in a hurry. Tim came over, went through our list of jobs with us, made recommendations for paint, tile, and stain, and even pointed out a couple jobs which we would be better off doing ourselves. A few days later, Tim, Jane, and a couple employees showed up and went through the house like a whirlwind. They are fast, clean, and talented. Within three days, our whole list was done, and they had cleaned up very well. We couldn't believe that much work was done for so little cost. It would have taken us weeks to accomplish the same work. Completely satisfied, we are considering Tim and company for future work at our new house, including finishing the basement.

Job took under 2 hours. Excellent Work!

Great. We e-mailed a list of the projects to them and they scheduled a time to complete the work. They arrvied on time and had everything completed in no time. Their price was very reasonable and their work was exceptional. We will call them again and would highly recommend them.

Great! I called, and this is the hardest part with this company (that is a family owned...wife and two sons do work with him, too)...getting someone to call you back. They take on a lot of work and hardly ever say no! They came and finished the project in one day. I am very comfortable leaving them alone in my house (or being home alone with any of the Frodges and my kids), so he performed the work while I was gone. The work was great, my shower has not leaked since!

They are very reasonably priced. The charge is $50.00 per hour.

These guys are fantastic, they come on time and do a great job. I will never use any other handyman but Tim and his company in the future. Tim is reliable, and is truly a professional at what he does. He goes the extra mile in everything he does, and has helped us out with other little repairs as well, at short notice. Tooling around comes highly recommended and I will refer all my friends to Tim and his company.

It went great. When we initially had them out for the estimate, they gave great advice and suggested this work over replacing the entire chimney. They showed up as scheduled, did a great job on their work, and cleaned up after themselves.

It went great. They were quick, got the job done on time and budget, and cleaned up after themselves.

Tim came out and provided an estimate since it was hard to tell if the furnace would need to be removed to get drywall behind it. We scheduled a day for the repairs. He was on time, completed the repairs in a prompt and efficient manner. He cleaned up after the projects. He provided documentation for my closing that the repairs were done. Was very pleased. Was an easy and efficient way for me to get the repairs done for closing.

The entire experience was excellent. They provided us with many suggestions to make our space fit our needs. The price was very reasonable, they were reliable, they were flexible, and their workmanship was outstanding! It was clear to us throughout the project that their only goal was to have a satisfied customer in the end. Our basement project turned out to be exactly what we wanted! We would definitely hire them again.

Tim has been one of the best contractors I have ever worked with! He is very professional and a great communicator. He gave us an initial schedule of what he planed to do on what day and he called after the first day just to give me an update on what was done that day! He kept the place very clean and organized after the end of every work day which was greatly appreciated. The workmanship was very good and I will use him again on any project in the future and would highly recommend him.