Responded quickly to come out and look - sump was working, appeared line clogged and broken outside. Dug a hole to see sump discharge, Left hole open outside, couldn't come back for 3 days to repair. When they came back they said they couldn't fix it, so ran a line above ground and told me to call a landscaper and maybe they could do the work. I've gone to another plumbing company to get the work done. Would have been good to know up front that they didn't do any digging and I would have gotten the right people the first time.
Description of Work: Asked to check sump pump, appeared to be cycling on/off continuously.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
2.0
$215
Joan E.
04/2013
5.0
plumbing
 + -1 more
Called in the evening during a torrential downpour after discovering my sump pump had stopped working. They came out immediately and replaced the pump quickly. He was very professional and made sure everything was working properly before leaving.
Description of Work: Replaced the sump pump.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
ROBERT & JOANN G.
03/2013
5.0
plumbing
 + -1 more
Installer was very professional and knowledgeable. Efficient.
Description of Work: had shut valves installed, replaced a spigot and installed a new ADA toliet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$758
MICHAEL P.
12/2012
5.0
plumbing
 + -1 more
They were very easy to work with. They were patient as we worked through our tub, surround and fixture options (finally purchased through them). It was easy to schedule the work times through Josh. They even were willing to make a third trip back for finish work after a cabinetry problem (not on their account). It took a little longer than expected for the special order materials to come in. Also, they will remove but not haul away the old fixtures -- probably not uncommon, but should plan on this as an added expense.
Description of Work: Schuler was main contractor on our bathroom remodel. They took out and replaced tub, surround, fixtures, toilet. They also replaced the water lines from the basement to the second floor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Nancy S.
11/2012
5.0
plumbing, wells
 + 0 more
Schuler Plumbing was prompt, knowledgeable and quickly performed the services asked of them. They worked well with the other professionals onsite (clean-up and mold-remediation specialists) and did exactly what they promised. We will definitely use Schuler Plumbing for future work.
Description of Work: We had a flood in our basement that went undetected for several weeks because we were out of town. We contacted Schuler Plumbing as soon as we became aware of the flood. The company immediately sent a plumber to: 1. Drain the water from the basement 2. Replace the sump pump 3. Dry the water heater and replace the igniter
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$670
ROBERTO P.
09/2012
5.0
plumbing
 + -1 more
The job they did was excellent! The difference in price that this company gave me among other companies was 4 to 5 times less, so the pricing was significantly lower! I would highly recommend them to other people and for any plumbing jobs I have these are the people I will call first!
Description of Work: They replaced 4 bathroom sinks, and the faucets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Richard W.
09/2012
1.0
plumbing
 + -1 more
See above. I'm going to call another firm.
Description of Work: I called Shuler Plumbing on the advice of a relative and based on Angies List ratings. They were to come out and prepare an estimate for the plumbing work needed on 9/4/12. A man came out and I showed him three different projects that needed work. I estimate that these projects in total would cost over $1,000. He said that they would get back to me with the estimate. On 9/17 I called and indicated that I had not yet received an estimate. The man transferred me to "Josh" who took down my name, address and phone number. And that was the last that I have heard from this firm.
Rating Category
Rating out of 5
responsiveness
1.0
Janet T.
08/2012
3.0
plumbing
 + -1 more
Called on a Thursday for service on Friday. Water heater was not working. They said I would receive a call between 7-8 Friday morning to tell me what time they would be there. I didn't hear from them by 8:30 so I called them. I was told they "might" be able to come out but they couldn't guarantee it. They would know that afternoon if they could get to me. This left me going into a holiday weekend with no hot water. I called another plumber and was told they were busy but would definitely fit me in that day.
Description of Work: no service was performed
Rating Category
Rating out of 5
Reggie B.
08/2012
5.0
plumbing
 + -1 more
We have used Schuler for the past several years and cannot say enough good things about the company and the employees. They installed a new cast iron sink, faucet and garbage disposal and did a very professional job. They were punctual and cleaned up after the job. What we like most is they are very friendly but do know their job. We will use them again for any plumbing issue in our house and would recommend them very highly!!
Description of Work: Install new cast iron sink, new faucet, and garbage disposal.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
DIANE L.
08/2012
5.0
plumbing
 + -1 more
Getting the old water heater out of the closet was very difficult due to a narrow opening. They did an excellent job!
Description of Work: Replaced 50 gallon water heater
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
ANGELA K.
03/2012
5.0
water heater repair
 + -1 more
They gave us good pricing and did a good job for us. We will use them again in the future.
Description of Work: They put in a new water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
CHARLES AND SARA S.
02/2012
5.0
plumbing, water softeners
 + 0 more
They actually arrived early both times, first to diagnose the problem with the water softener and second to replace it.
Description of Work: Removed leaking 12-year-old water softener and replaced it with a new one. Showed us how to use it.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,090
Dawn F.
02/2012
5.0
plumbing
 + -1 more
Make sure you have an hour of work or close to that for them to do. They charge for a minimum of one hour of time. This was not a problem for me because I had enough items.
Description of Work: I had Kenny come out for pipes under a sink that looked like they were disintegrating, and to check toilets that seemed to run too much or not fill quickly enough. Kenny found that the pipes only needed cleaning. Some spa chemicals had caused the corrosion. He cleaned the pipes some and instructed me on how to clean them safely. He checked the toilets and found that one needed a new fill valve and the other a new flapper. The charges for these parts were reasonable. Kenny is very nice and honest in his work. I will always ask for him.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$132
Vicki S.
01/2012
5.0
plumbing, water heater repair
 + 0 more
Schuler Plumbing Inc. is VERY fair in their pricing. They are very prompt and punctual. We will still go to Schuler rather than using our home warranty service.
Description of Work: We have used Schuler Plumbing Inc for twenty-some years. They have done everything over the course of twenty-some years. They have put in water heaters and plumbing because my husband cannot do anything. They have have done any sort of sink repair or toilet repair. They have changed out faucets.They have done every plumbing thing you could imagine.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
DIANE H.
12/2011
5.0
water heater repair
 + -1 more
It was under warranty and they charged $300 for installation. They were nice about helping me about the water heater as it was under warranty. They are very prompt about calling me back and they come when they say they are going to come. I think that they are little bit expensive but I have used them for a long time and I have always been happy with their service, so it's worth it to me. I think that they are little bit higher than other people but it's just a sort of an uneducated guess because I have used them but they have done other works for me and it's always been good. So I just use them.
Description of Work: I used Schuler Plumbing Inc installed a water heater about a month ago.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
David B.
11/2011
5.0
plumbing
 + -1 more
Excellent. They were punctual and came on time. See above for specifics of the repair.
Description of Work: They fixed a broken shower handle and did it very promptly. The new shower handle turns much more easily than the old one. We also used this company fairly recently to fix our kitchen faucet. They came the first time and immediately diagnosed that the internal hose was leaking and needed to be replaced. They let us know that Delta would send us a free replacement part. They did not charge us the first time but only when they came out subsequently and installed the new hose.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$155
chris E.
11/2011
5.0
plumbing
 + -1 more
It is not dripping anymore. They fixed it. They did a good job. There were some condensation issues from the moisture, and he told me to spray some bleach on it.
Description of Work: They fixed a leaking shower. There was a constant drip, and they fixed it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Rod S.
08/2011
5.0
water heater repair, water softeners
 + 0 more
We were very pleased with the prompt service. This is the second time we have called them since moving into this home about one year ago. The previous time resulted in the replacement of the water softener which cured the problem.
Description of Work: Our water heater began leaking one evening. We called Schuler Plumbing and were directed to an emergency messaging system since it was after business hours. Thought they called us back in about 30 minutes, they kept apologizing for not doing so sooner. The gentleman assured me that what I had done to control the situation was adquate to last until the next morning when they could get there. He did say he could come that evening but it would save me $150 if we could last without hot water till the following day. I appreciated that. He arrived on time the next morning with a replacement heater and accomplished the task in short order taking care not to damage anything bringing in new and taking out the old heaters. He even showed me how to install a water filter I had recently purchased. Again I appreciated that.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$745
Debbie P.
08/2011
5.0
plumbing
 + -1 more
They are excellent. I have worked with them for 15 years.
Description of Work: They have done plumbing repairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
ANN E A.
07/2011
5.0
plumbing, water heater repair, wells
 + 1 more
They were very sensitive to our needs and did not charge for coming out after hours. They have always been very reasonable.
Description of Work: They responded when our sump pump went out. They replaced the old sump pump. Our water heater had went out due to flooding as a result of heavy rain - they helped dry it out and got it going again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
chris E.
02/2011
5.0
plumbing
 + -1 more
We are in the middle of remodeling our master bathroom. The general contractor had just installed our dual shower heads and body sprayers. Later that night we realized we had no hot water, but our tankless water was still working. I spent about 45 minutes trying to figure out the problem. The next day the general contractor tried to figure it out. The general contractor called Schuler Plumbing late friday afternoon. The technician arrived 30 - 45 minutes later. He figured out the new shower fixtures did not contain master cartridges. Apparently they are supposed to come from the factory with them. Thanks to there speedy service we had hot water !
Description of Work: Install master cartridges in shower fixtures.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Karen Z.
01/2011
5.0
plumbing, drain cleaning, water heater repair
 + 1 more
Installer was on time and had all parts. He needed additional parts and they were available in his truck, which was great. Plumbers always remove their shoes and are very careful with my light carpet. They cleaned up and were very professional and polite.
Description of Work: Had old water heater removed and new water heater installed. Also had undermount kitchen sink installed.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
Tim H.
09/2010
5.0
plumbing
 + -1 more
Arrived on time, worked very quickly in identifying the problem and fixing. Needed a minor adjustment a couple of days later and no problems returning. Have used them before and will again.
Description of Work: Investigated and repaired broken waste pipe.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
YUVONDA W.
08/2010
5.0
water heater repair
 + -1 more
Excellent service, both over the phone and at our home. Service was arranged as quickly as possible; the plumber was fast, efficient, courteous and pleasant. I would definitely use Schuler Plumbing again.
Description of Work: Replaced our water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$795
DOUG & JUDIE C.
10/2009
5.0
plumbing
 + -1 more
We were out of town and my father-in-law was watching the house for us and he said our outdoor spicket was leaking so he called us and we said to call Schuler Plumbing Inc. We have used them in the past and they are always an A.
Description of Work: Schuler Plumbing Inc. replaced an outdoor spicket.
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Service Categories
Plumbing,
Water Heaters,
Wells and Pumps,
Water Filtration and Softening,
Drain Cleaning,
Natural Gas Lines,
Heating and Air Conditioning
FAQ
Schuler Plumbing Inc is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 4:30 PM
Tuesday: 7:00 AM - 4:30 PM
Wednesday: 7:00 AM - 4:30 PM
Thursday: 7:00 AM - 4:30 PM
Friday: 7:00 AM - 4:30 PM
Saturday: Closed
Schuler Plumbing Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa