Owner operated. Uses independent contractors. Cost is determined by the job. No travel charges. Formerly Dixon's Window Cleaning & HD Window Cleaning & Professional Home Svc.
It was fine. They did a nice job cleaning our widows including second story ones. They did accept the coupon. There were no additional charges beyond the big deal amount. They were very efficient and very professional. They did a really nice job cleaning the windows! I have used them several times.
Description of Work: I purchased a big deal for HD Window Cleaning & Professional Home Service. It was $89 for one of two exceptional big deal window cleaning options.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
ANDRA L.
01/2014
5.0
gutter repair
+ -1 more
High quality, professional and a great product. No more cleaning of gutters required!
Description of Work: Installed gutter covers on entire house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Diane K.
01/2014
5.0
window cleaning
+ -1 more
They did a great job! They were able to schedule me quickly, showed up on-time and cleaned all 35+ exterior quickly....under 1 hour.
Description of Work: Cleaned all exterior windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Karen G.
01/2014
5.0
window cleaning
+ -1 more
nice people they worked hard and did a good job
Description of Work: Clean all windows in house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Marilyn R.
11/2013
1.0
window cleaning
+ -1 more
Bought a Groupon for $50.00 to clean up to 15 windows inside and outside. The promotional value of the this deal never expires, says the fine print. I called several times for an appointment. They returned the first call, only to say... "i'll check on that and call you back", which never happened. After 3 weeks, I reported them to Groupon, who promptly gave me credit. My biggest warning to all is THIS COMPANY DOES NOT HONOR THEIR SPECIAL DEALS!
Description of Work: The provider did not come through on a discount deal at all. :(
Rating Category
Rating out of 5
value
5.0
responsiveness
1.0
$59
Ashley C.
10/2013
3.0
house cleaning
+ -1 more
They don't do housecleaning anymore so not sure why they are still showing in the search for a cleaning company.
Description of Work: Contacted provider through Angie's list messaging for a quote.
Rating Category
Rating out of 5
Charles and Quincey P.
09/2013
5.0
window cleaning
+ -1 more
They did an excellent job! They also informed me that 2 of my windows need to be repaired because the seals are failing. They were very punctual and professional! I have warranties on my windows, so it helps to know that I need repairs on my windows too! I truly appreciate their service. I would highly recommend their services and will continue to use them in the future!
Description of Work: They cleaned about 12 windows on my home. They also cleaned all of the screens at no additional charge!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Brenda W.
08/2013
5.0
house cleaning
+ -1 more
Did a super job. Very thorough.
Description of Work: House cleaning 6 rooms
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$129
Andre C.
08/2013
5.0
gutter cleaning, window cleaning
+ 0 more
They were very pleasant and professional. Arrived on time. Will use again. Also helped with a few items not on the list.
Description of Work: clean windows, screens and gutters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Candace N.
07/2013
5.0
window cleaning
+ -1 more
They were great. I was vacuuming the screens as they were cleaning and they put them back in for me without asking them to do. I've used them before and I've been very happy.
Description of Work: HD Window Cleaning & Professional Home Svc cleaned inside and outside windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$480
Joe W.
07/2013
5.0
gutter cleaning
+ -1 more
They worked with me on getting the work done at a cost I felt I could afford. Agreed to do the work when they were in my area which happened to be the next week. I would have done this myself, however the ladder I have does not reach up the full length to the gutter and the ground under the ladder is a slope which would not steadily hold the ladder in place. The two men handled this job quickly since they had the right equipment and there were two doing the job. I appreciated the fact that the company was willing to work with me on the cost of the job and the promptness of the work being done.
Description of Work: Cleaned cottonwood debris from an aprox. 50 foot second story rear gutter.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
kathy C.
07/2013
5.0
house cleaning
+ -1 more
Their service was good! There were no additional charges beyond the big deal amount. They did a very good job. I'm used to paying more than that. I think just in general I would recommend them, I can't remember anything in particular. They did a thorough job.
Description of Work: I purchased a big deal for HD Window Cleaning & Professional Home Service. It was $99 for 8 rooms and 3 bathrooms of house cleaning. They cleaned my whole house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Carl D.
07/2013
5.0
house cleaning
+ -1 more
They were on time and I was very happy with their work.
Description of Work: We purchased a special for general house cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JOHN H H.
07/2013
5.0
gutter cleaning
+ -1 more
They were two young men. They worked pretty ferociously for about a half hour. They got everything pulled out of the gutters. They took the wires out so the roofers would not get into them.
Description of Work: They took the ice wires out of the gutter.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$150
JEANETTE G.
06/2013
1.0
window cleaning
+ -1 more
He was questionable and kept changing the pricing. Changed the price 3 times when he was there. I want people to be aware of this company. I feel like he owes me money. He didn't get all the windows clean.
Description of Work: Ed, the owner, had previously written a window cleaning estimate based on what I had stated needed to be done in telephone conversations which were confirmed by his Office personnel. I wanted to make sure the price of $146.00 included the base of the windows since these were the areas most needing cleaning and obvious to any window cleaning expert. Upon arrival to my home, he began cleaning two inside windows and then proceeded to tell me that these two windows were actually four windows because he was counting each pane of the window. Please note that he was the one who had previously come to the home to perform the initial assessment. At that point, a red flag went up. I then began to verify the work that was to be done. He changed the terms again stating that in order to clean the base of the windows (he referred to as jams), there would be an additional $30 charge because he wasn’t doing the job free! I challenged this and questioned his deviation from the estimate and my telephone conversations as to what was to be done. I stated that I was not going beyond the price stated on the estimate and that he was to clean only the outside windows, screens, and the jams and I would clean the inside windows. After agreeing, he proceeded to clean outside windows but only wiping lose dirt leaving obviously still dirty “jams.” I questioned him about this and he stated that required more detail cleaning and there would be an extra charge for that. At that point, he was told to put the screens back in and leave the premises because his business practices were questionable. Prior to leaving, I called the Better Business Bureau to verify this business and was informed that there had been a recent complaint (within the past year) on this company. I asked the owner if he had ever had a complaint filed by the BBB and he denied it twice until I told him that I had confirmed this with the BBB. He then attempted to pass the complaint on to the previous owner until I corrected him. He then became angry and told me that if I “want to file a complaint with the BBB then go for it.” He brought in a bill for $73- “window cleaning out only.” This was paid for in cash after giving me $27 back in change. I’m not sure how he calculated this because the original estimate for windows inside & out less a $14 discount was $121.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$78
Response from Jet Window Cleaning and Home Services
We take pride in the fair pricing and high quality work we provide. The customer stated that the price was changed three times in the course of the afternoon. Her original estimate was for window cleaning of 24 panes and a screen cleaning which was verified by the original bid card she was given. When the appointment was scheduled she wanted the windows cleaned inside & out but when the crew member arrived she changed the work order numerous times which resulted in a price change each time. The order went from window cleaning insides & outsides, to cleaning window insides, outsides & jambs, to windows outside & jambs, then resulted in just window cleaning outsides. She also told the crew that she was informed by the office that jambs were included. The personnel in our office are aware that jambs are always an additional charge as they are time consuming and tedious but a quick wipe of the sills is included. She was being extremely unreasonable and aggressive towards our crew member who completed all work that was asked of him.
MARK B.
06/2013
5.0
window cleaning
+ -1 more
Quick. Thorough. Nice job.
Description of Work: Cleaned all windows and frames inside and out
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
JOHN & ANNE H.
05/2013
5.0
window cleaning
+ -1 more
I purchased an Angie's list deal. They responded quickly to my initial phone call & had me on the schedule immediately. They were very prompt, courteous and professional. The only reason I have not used them since is that I have teen grandsons doing the job for college money. I will likely use them in the future.
Description of Work: Cleaned exterior windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Mike V.
05/2013
5.0
window cleaning
+ -1 more
All 3 were very polite and careful of furnishings, flooring and outside plantings as they cleaned the windows. The windows all looked great
Description of Work: Cleaned windows inside and out, and screens
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$284
MICHAEL D.
05/2013
5.0
gutter repair
+ -1 more
gutter guards instiall, work done properly.
Description of Work: gutter guards installed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Linda L.
05/2013
5.0
house cleaning
+ -1 more
The price to continue on with this company was high for a bimonthly cleaning, in my opinion. The cleaner did come on time and was thorough for what she did.
Description of Work: One person came to clean areas of the home I chose that could be done in the time allotted for the deal Ipurchased. A very good job of cleaning. She tried hard to please.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$59
Jay G.
05/2013
4.0
house cleaning
+ -1 more
She was very quick at what she did.
Description of Work: This was a Big Deal for housecleaning.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
CHERYL & GORDON M.
05/2013
4.0
window cleaning
+ -1 more
They were prompt and they showed up on time. The windows looked fine when they left, but they didn't do things the other company we had used before had done, like the porch light and fixtures. They didn't do anything above or beyond, but they were fine. They were also reliable and prompt. The "Big Deal" was fine, but once they came and saw my house it ended up being almost three times as much work to do and I did not have them do everything. It was like anything extra became very expensive, which was the other thing that I didn't particularly like. I felt like I was drawn into a deal and once they came it ended up costing me quite a bit more money.
Description of Work: I purchased a "Big Deal" from HD Window Cleaning & Professional Home Services for $89 for their window cleaning services.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
SUSAN L.
05/2013
3.0
window cleaning, replacement windows
+ 0 more
We purchased a Groupon for 25 windows to be cleaned. Windows were not defined in the promotion or on the coupon. When the cleaners came out - I found out that what I considered a window was actually 2 windows panes. I ended up getting half of my windows cleaned and doing half my self. The cleaners were professional and friendly. My job got reseduled once and almost a second time. I had gone home from work early and did not want to have it resceduled again. (Due to rain). My windows can all be cleaned from the inside. The workers said they did not clean windows that way. One worker cleaned the inside and took the screens out and one cleaned on the outside. The screens then had to be put back in. The screens were not put in correctly and my husband felt that the workers took advantage of me because I was a woman and did not realize that the screens had not been put in correctly. (The latches were not shut) The worker on the inside also broke one of the cross bars that had to be taken out of each window on the inside to chean the windows. All in all the windows were clean, we just had to clean the window seals and put the screens back in correctly. I felt that the windows should have been defined better as window panes.
Description of Work: Window Cleaning
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
$60
Response from Jet Window Cleaning and Home Services
We appreciate this customer's feedback however we were extremely surprised that she wrote a negative review. The day that she was scheduled all of our other customers had already rescheduled due to bad weather, it was pouring down rain. We contacted her to reset the appointment and she refused so we sent the crew members out, in the pouring down rain. The windows did open from the insides, however opening the windows in the rain allowed for the water to roll down the windows making it very difficult to clean. The Group on Deal clearly stated that the deal was for 15 - 25 panes of glass not windows. Our team members are sure to be careful in all of our client’s homes and are trained to remove grids properly. The grid being broken was the result of a poorly assembled grid piece.
CATHY & WAYNE P.
05/2013
2.0
house cleaning
+ -1 more
I used HD Window Cleaning & Professional Home Service and it did not go very well. They came around in December and they came out one time and they were supposed to come back they didn't show up, so after the weekend I called and talked to somebody at the office. They said they would still clean for you, so I said okay. When she was supposed to show up, she didn't show up again. So I called and canceled. They charged me for the big bill what ever it was. And the second one they did it for free and the woman wouldn't take a tip either because she had forgotten about the appointment. And then she didn't show up again and that's when we canceled. The first time went pretty well, some of the cleaning companies, they just use water, soap and water and I don't like the chemicals that some of them use. I am using a different one right now. We started with them so we'll see how they do.
Description of Work: HD Window Cleaning & Professional Home Service cleaned my home.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
1.0
Paula P.
04/2013
5.0
window cleaning
+ -1 more
Jeremy cleaned the two big windows on the outside. He did a great job cleaning those two big windows and balancing on his ladder. Tyler cleaned the inside windows and then helped on the outside windows and sashes and screen cleaning. Tyler was very careful to not get my lacquered wooden windows wet. (I have had window cleaners before who dripped water off the window when cleaning and didn't dry them well. This is damaging to the finish.) Tyler did a great job of maintaining the integrity of my wooden window finish and kept them dry. It took about 2 hours for two men to clean all of my windows and doors. I am very pleased with them. They are delightful young men and did a great job. I will be calling High Definition Windows again when I am ready for another cleaning. I paid extra for screen cleaning and to have the sills cleaned. I am very impressed with the integrity of these two young men. I do recommend them highly. Tyler and Jeremy were both very professional and have I no complaints about their work. They both were great and cleaned my windows with an attention to detail that I would use myself. I appreciate the personal touch they gave to leaving me with such clean windows. I will ask for them again when I have my windows cleaned again.
Description of Work: I have a two story house with a walk out basement. I have windows that are 2 stories above ground with difficult access. I have about 32 windows and glass doors in my home. I have two large picture windows above the walk out basement that are difficult to reach. I had all my windows, screens and sashes cleaned inside and out. It took two men about 2 hours to clean all of these windows and doors. I have two doors with 9 individual windows that were also cleaned.
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Service Categories
Window Cleaning,
Gutter Cleaning,
House Cleaning,
Gutters,
Pressure Washing,
Windows,
Handyman Services,
Pest Control,
Roof Cleaning,
Interior Painting,
Skylights,
Deck Maintenance
FAQ
Jet Window Cleaning and Home Services is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 6:00 PM
Jet Window Cleaning and Home Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Jet Window Cleaning and Home Services offers free project estimates.
No, Jet Window Cleaning and Home Services does not offer eco-friendly accreditations.
No, Jet Window Cleaning and Home Services does not offer a senior discount.
No, Jet Window Cleaning and Home Services does not offer emergency services.
No, Jet Window Cleaning and Home Services does not offer warranties.
Jet Window Cleaning and Home Services offers the following services: Residential window & gutter cleaning. Install light remodeling. Window replacement. Power washing. Light decorating. Roof stain removal.
Contact information
14350 Mundy Dr Ste 800 # 141, Noblesville, IN 46060