Franklin Pest Solutions has been protecting homes and businesses in Indiana against pest threats of all types longer than any other provider in the area. Since 1929, we've been the local experts in commercial and residential pest management solutions. As a family owned company, we understand the importance and concerns of all pest needs. We're here to give you the peace of mind you deserve with tailored services to meet your unique needs. With offices in Michigan City, Hammond, Lafayette, Indianapolis, and New Albany, Franklin Pest Solutions is proud to serve and protect the health of our communities.
Business highlights
96 years of trusted experience
Family Owned & Operated
Eco Friendly
Services we offer
Structural pest control, termite control and prevention, bed bug control and prevention, mosquito prevention, inspections, VA Loan WDI Reports, IPM services, rodent control, crawling & flying/stinging insect control, preventative maintenance programs, commercial business plans, insect identification, educational resource and more.
Services we don't offer
animal removal, nuisance wildlife removal, bat control, chipmunk elimination
It was great. I had no problems and whatsoever with them. They were here on time and did a great job. I would recommend them.
Description of Work: They did the treatments on the outside the house for pest control.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Franklin Pest Solutions
Thank you so much for your business [member name removed]! And thanks for your review! We really appreciate it. Don't ever hesitate to reach out if anything comes up! Best Regards, Janelle & All of Us at Kentucky Termite
John D.
04/2015
5.0
pest control
+ -1 more
It was great. I had no problems and whatsoever with them. They were here on time and did a great job. I would recommend them.
Description of Work: They did the treatments on the outside the house for pest control.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Franklin Pest Solutions
Hi [Member name removed]! It was a pleasure to work with you! Thank you for your business and for your review too! We're happy we could help keep critters at bay this season for you. Please let us know if there's anything else we can do for you. We'll be here! Take care and enjoy your summer! Best Regards, Janelle & All of Us at Kentucky Termite
LORRAINE L.
04/2015
5.0
pest control
+ -1 more
Really nice fellow came out and inspected inside and outside for source of mice. Put bait traps and snap traps in strategic locations. Plugged up an entry he found we didn't see. They're dropping like flies. GOOD! I do like that quarterly offer to come out and treat/look for all types of creepy crawling things. Seems like an excellent deal and it's on my radar.
Description of Work: Inspected outside and inside for source of mice.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$168
Response from Franklin Pest Solutions
Hi (removed member name)! We couldn't be happier with those results! Thank you so much for your business and for writing a review for us. We really appreciate it! Please don't hesitate to reach out when you decide on the quarterly option. We'll be here for you ready to go to battle! Haha. Until next time, take care! Best Regards, Janelle & Your Friends at Kentucky Termite
Mary M.
04/2015
5.0
pest control
+ -1 more
Went well. Super nice guy. Communicated with us well where he thought the critters were entering and our options for sealing accesses.
Description of Work: Mouse exclusion for a 4000 sf home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$219
Response from Franklin Pest Solutions
Hi [member name removed]! Thank you so much for your business and for taking time to write a review for us! It means a lot! I've shared your notes with our team and we're very happy we helped with your rodent situation. Please don't ever hesitate to reach out if you need anything! We'll be here for you! Until next time, enjoy your spring! Best Regards, Janelle & Your friends at Kentucky Termite
Krista J.
02/2015
5.0
pest control
+ -1 more
He is very personable on the phone. He comes when he says he would which is good. His price is comparable to others.
Description of Work: I used the services of Kentucky Termite & Pest Control. We have a program with them for the pest control, they come quarterly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
Response from Franklin Pest Solutions
Hi [member name removed]! Thank you so much for taking time to leave a review for us! We really appreciate your business and we're happy we can keep critters at bay for you regularly. :) Our work is guaranteed so please don't ever hesitate to call us if something pops up in between our visits. It's on the house! You take care and we'll see you next time we come out! Kindest Regards, Janelle & Your Friends at Kentucky Termite
shannon L.
01/2015
5.0
pest control
+ -1 more
It went alright. He just came out and did what it needed to be done. They're good at what he does. They were here when they said they would be here.
Description of Work: I used the Big Deal of Kentucky Termite & Pest Control for pest control/exterminating service. He sprayed in the premises.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Franklin Pest Solutions
Hello! Thank you so much for your straight A's! We appreciate your review and your business! Please let us know if you ever need us again in the future. We'll be here for ya! Sincerely, Susan & The Crew at Kentucky Termite
Jacqueline H.
01/2015
5.0
pest control
+ -1 more
The workers arrived on time and explained their procedures. We went through the house together to inspect evidence of mice. The workers helped me clean out my pantry where we discovered mice had been frequenting. I now know that mice like chocolate. Since that day I keep all bags and packages in plastic tubs. I also have this company come out every three month to spray for insects. They've done such a fantastic job that we haven't seen any mice or insects since treatments began. I highly recommend them to anyone who wants the job done right and who wants green products used on their property and home.
Description of Work: Set traps for field mice and plugged up entrance holes in the basement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$167
Response from Franklin Pest Solutions
Hi (removed member name)!! I can't thank you enough for the time you took to provide feedback. It truly means the world to us to have you as our customer and new friend! I'm so glad the guys were able to pinpoint the root of that mouse problem. Isn't it amazing what you discover years after living in a home? You're in good hands with us, that's for sure! Thank you so much for your business and for all your kind words. I can't wait to share your review with the team. :) Take care and stay warm! We'll see you at the next visit! Best Regards, Janelle & Your Friends at Kentucky Termite
Erik R.
12/2014
5.0
pest control
+ -1 more
They did an excellent job. They noticed the wasps flying in and out of our attic space and eliminated them. Would definitely recommend again.
Description of Work: Sprayed for termites, wasps, spiders.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Franklin Pest Solutions
Hi [member name removed]! Thank you so much for reviewing your experience with us! We really appreciate your business and your thoughtful words. We'll always be here for ya if you ever need us for anything in the future too! Happy holidays and take care! Best Regards, Janelle & Your Friends at Kentucky Termite
Matt C.
11/2014
5.0
pest control
+ -1 more
They were excellent and prompt. Couldn't have gone better than it did!
Description of Work: I purchased the deal for $99 for a Preventive Exterior Pest Treatment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Franklin Pest Solutions
[member name removed], We're so happy to be of service to you! Thank you so much for your business. You know where to find us if anything comes up in the future! Don't ever hesitate to reach out. Have a wonderful holiday season! Warm Regards, Janelle & Your Friends at Kentucky Termite
Esther L.
10/2014
5.0
pest control
+ -1 more
I was very appreciative that the tech didn't just try to sell an expensive package, rather, assessed the problem and offered services to help prevent future issues. I appreciated his honesty. Will DEFINITELY use their services again!
Description of Work: The tech assessed the problem VERY thoroughly and indicated that there was an OLD termite problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Franklin Pest Solutions
[member name removed], It is absolutely our pleasure to have helped pinpoint exactly what you had going on in your home. And what a relief that it was OLD damage!! Your health and protection is our top priority, and I think your service man showed you that we believe that honesty is without question the best policy by which we work! Please don't hesitate to call on us if you need us for anything in the future. We'll always be here for you. Until next time, take care! Kindest Regards, Janelle & Your Friends at Kentucky Termite & Pest Control
Barbara S.
10/2014
5.0
pest control
+ -1 more
It was fine. It was good. Tom Snyder who came out was very professional and yet very friendly and answered all my questions. I had a good experience. I do trust them. I would recommend them.
Description of Work: I went with the annual contract with them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Franklin Pest Solutions
Hi [member name removed]! It was an absolute pleasure to work with you. We appreciate your business! Thank you very much for your review, too! You're in great hands. Remember, if you have anything that pops up in between your routine services, don't hesitate to reach out so we can come back out. That's on the house. :) We want to make sure you're protected, inside and outside. We'll be looking forward to seeing you at the next service. 'Til then, take care as this weather cools down! My Best Regards, Janelle & Your Friends at Kentucky Termite
Gail G.
09/2014
5.0
pest control
+ -1 more
The technician arrived promptly at the scheduled time and performed a thorough inspection. He answered all my questions, actually listened to my concerns and provided expert advice and service options based on my concerns. I was very impressed with the technician's knowledge and honesty, and that he didn't try to take advantage of my extreme musophobia by suggesting expensive services with unrealistic promises.
Description of Work: Performed an inspection of premises to provide service options.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Response from Franklin Pest Solutions
Hi (member name)! Thank you so much for your business and for your time in writing your feedback. It means a lot to us! And you know...in all the years I've worked in this industry, I never knew the word Musophobia! So, thank you for prompting that Google search. I learn something new every day!! Anyways, I'm glad everything went well. You're definitely in good hands with us. Please don't hesitate to reach out if you need anything. We're here for you! Kind Regards, Janelle & Your Friends at Franklin Pest Solutions
Art M.
09/2014
5.0
pest control
+ -1 more
Consummate professionals. They are polite, on time and highly skilled in performing their services.
Description of Work: I started an annual service program. This was their 2nd visit. Very thorough and efficient in performing all Pest Control services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Response from Franklin Pest Solutions
Dear [member name removed], Your words are making us blush!! Thank you so very much for your business and for taking the time to leave feedback on Angie's List on your experience with us. It really hits home to hear what you said. We look forward to seeing you at our next visit in a few months! Until then, please don't hesitate to reach out if you need us. We're here for you! Take care. Respectfully, Janelle & Your Friends at Kentucky Termite
Sandra S.
08/2014
5.0
pest control
+ -1 more
Very well. The technician, Brian, was thorough, professional, and personable.
Description of Work: Mosquito control
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Franklin Pest Solutions
Hi Sandra! Thanks so much for your review! I'll pass your thoughtful note to Brian. :) We appreciate your business and were happy to help with the mosquitoes. Just let us know if you need anything. We'll be here for ya! 'Til next time, take care! Kind Regards, Janelle & All of us at Franklin Pest Solutions
Daryl B.
08/2014
5.0
pest control
+ -1 more
It went very well. They arrive a few minutes early and completed the task in a timely manner. We noticed an immediate decrease in the pests around the house.
Description of Work: The deal was for exterior treatment, but they offered an excellent price for both interior and exterior so we opted for both.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Response from Franklin Pest Solutions
Hi [member name removed]! Thank you again for purchasing our special. We really appreciate your business and we're glad we could help knock down the bug populations around your home! If you need anything at all, we'll be here for you, so don't hesitate to reach out! Kind Regards, Janelle & All of Us at Kentucky Termite
Kathryn M.
08/2014
4.0
pest control
+ -1 more
That went well. We used them in the middle of July. My husband was the one who dealt with them because I was at work and he just said that they were very professional and friendly.
Description of Work: .
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$99
Response from Franklin Pest Solutions
Hi [member name removed]! Sorry we couldn't meet you when we came to do your service! It seemed like everything went pretty well. There were no alarming infestations to report or anything so that's a relief! Hopefully the treatment has helped keep creepy crawlies at bay for your home. Don't ever hesitate to reach out to us if you need us again! We're here for you! Best Regards, Janelle & All of us at Kentucky Termite
Gary B.
08/2014
5.0
pest control
+ -1 more
Tom arrived on time, explained the process/procedure and went to work. We were so impressed with his professionalism and the work performed that he was hired by our employer to provide services for our office building.We will definately used and recommend again.
Description of Work: Exterior Pest Control
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Franklin Pest Solutions
Hi [member name removed]! Gosh, thank you SO MUCH for your review. It means a lot to us! Tom is amazing. I'm so glad you two met and he was able to take care of all your needs at home and at the office, too! Anytime you need us, don't hesitate to give us a call. We'll be here for ya! Thank you again for your business and for being our new friend! All the best, Janelle & the rest of us at Kentucky Termite
Bonnie W.
08/2014
5.0
pest control
+ -1 more
Josh was very professional and explained what he would do and then proceeded to do it.
Description of Work: Got rid of hornets plus nest.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Response from Franklin Pest Solutions
[removed member name] thanks so much for your review! We're very happy to have gotten rid of those hornets! Yikes! Let us know if you need us again in the future. :) Take Care, Janelle & All of Us at Franklin Pest Solutions
Bruce R.
07/2014
5.0
pest control
+ -1 more
Very punctual, and provided explanations as to process during a walk around the house, and pointed out various insect issues and what the process would do to eliminate it. Willing to answer questions, and offer suggestions. Crawled under deck to verify no termite issues.
Description of Work: Exterior Insect/Pest spraying, and granular application for longer duration effectiveness
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Franklin Pest Solutions
Hi [member name removed]! Thank you so much for your review. It means so much to us! We're happy we were able to give you some peace of mind by verifying no termite activity. That's definitely a relief! We'll of course be here for you if you need us again. Just reach out whenever you need us! Thanks again for your business. :) Kind Regards, Janelle & All of Us at Kentucky Termite
donna K.
07/2014
5.0
pest control
+ -1 more
Janelle contacted me promptly to get all my information and setup my appointment. Matt called the day of appt and was able to come a bit earlier which was fine by me. He explained what they do, told me about the yearly contract, which I plan on setting up with them. He sprayed around entire house and told me everything looked good. The only problem area he saw were some bag worms on a small tree in front near garage and he sprayed there also. When I can setup the yearly plan, I will definitely do so with them! =)
Description of Work: Performed a Preventive Exterior Pest Treatment as per Angie's List special deal.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Franklin Pest Solutions
Hi [member name removed]! It was an ABSOLUTE PLEASURE to do business with you!! We're very grateful and happy to have you as our customer! Matt is the best, isn't he?! We look forward to seeing you again down the road and keeping you protected from those unwanted critters! :) Take Care and See you next time! Janelle & Your Friends at Kentucky Termite
joan K.
07/2014
5.0
pest control
+ -1 more
quick and professional...no sales pitch for more
Description of Work: external treatment for pests/ants around house
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Franklin Pest Solutions
Hi [member name removed]! Thanks again for purchasing our deal and also for your feedback! We're happy to have helped keep critters at bay for you and will of course be here if you need us in the future! Don't ever hesitate to reach out, even if you just have questions or need professional advice! Take care for now! Best Regards, Janelle & Your Friends at Kentucky Termite
David V.
07/2014
5.0
pest control
+ -1 more
They have been very helpful so far!
Description of Work: I purchased a $335 Big Deal for a Year Round Pest Control Package. We have had one of the four treatments so far. We are mostly focusing on ants and spiders.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$335
Response from Franklin Pest Solutions
Hi [removed member name]! Your review and your business is very much appreciated! We're happy to have you as our customer and look forward to keeping those ants and spiders at bay so you have one less thing to worry about! With your quarterly service (I'm sure Matt already told you) you're guaranteed all year 'round. So if anything pops up in between your routine services, just let us know and we'll come out for free to take care of whatever it may be. We'll see you at the next service! Take care for now! Kindly, Janelle & All of Us at Kentucky Termite
Latrica B.
07/2014
5.0
pest control
+ -1 more
They were professional and handled my problem. I have since signed up for their quarterly service.
Description of Work: I bought the rodent exclusion package to address a mice problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Response from Franklin Pest Solutions
Hello! Thank you so much for grading us. It means a lot to us to see your feedback! We're so happy we could be of service to you and look forward to keeping you and your home protected! Don't forget...if any activity pops up in between your quarterly services, don't hesitate to call us so we can come back out free of charge to take care of anything you may need! We appreciate your business and will see you in a couple of months! Kindest Regards, Janelle & Your Friends at Kentucky Termite
Judith J.
07/2014
2.0
pest control
+ -1 more
They brought some little cakes that were supposed to kill the mice. I called them because there had been mice in the garage and I wanted them to clean up the mess they had made. They told me they don’t do the clean-up. I feel that I paid $150 for something I could have done myself. It didn’t seem to be worth that price.
Description of Work: I purchased a big deal for $149 Rodent Exclusion Package.
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$149
Response from Franklin Pest Solutions
[member name removed], I'm sorry you felt you didn't receive your money's worth for this rodent problem. I looked into your service history and found that we had done your initial service back in October last year. At that time, you only allowed us to access the garage to inspect and treat for the rodent problem. Despite all the clutter in the garage, we were able to locate a nest in one of the corners of the garage and did the best we could to treat that area accordingly. Because we were not allowed access to the remainder of the home, it's very possible this rodent issue was elsewhere in the home. Had we been permitted to inspect the property as a whole, we may have had more success in controlling the problem. That particular rodent deal clearly states that inspection for access points, baiting for the rodents, equipment installation and conducive condition advice and recommendations were included in the price. Cleaning is a completely different ballgame and although it is not included in the scope of our work, Dave went ahead and cleaned up droppings and nesting materials he was able to access in the garage around all the clutter. He advised that as long as the clutter was there, the rodents would find harborage opportunities, which would conflict with our attempts to control the situation. In addition, although this deal was for ONE rodent service only, Dave was kind enough to return free of charge to check the baiting equipment we had placed in the garage, refilled the stations at no extra cost, AND even treated the exterior perimeter of your home for spiders as a courtesy! Just as he explained to you when he was at your home, and in the details of the deal it states, an established rodent infestation is not often cured in one visit. For heavy infestations, it's important to correct conditions that are contributing to inviting pests inside. It takes multiple repeat visits sometimes to monitor how quickly the rodents are consuming the bait we place, to replace the bait, and continuously inspect for activity and access points inside the home. Without you allowing us to complete our job by letting us inspect the whole home beyond the garage, and because the conducive conditions were not corrected as we recommended, we explained that the effectiveness would be compromised. We feel we went above and beyond what was included in this deal you had purchased without charging you for Dave's additional visit, additional bait, and the complementary exterior barrier treatment. What bothers us most about the review you have posted is the fact that we never once heard from you since last October. So why did it take this many months? Why didn't you call us if you had a problem with what we had done for you? We're always more than willing to help solve our customers' pest problems. That's evident just in Dave's genuine concern for the rodent population you had and his willingness to come back free of charge to help control the situation as much as he was able to. But, when our customers work against us, fail to correct recommended structural issues contributing to infestation, or don't communicate with us, our work is not effective. Our help is still extended to you! If you are willing to be our partner in achieving control over these rodents, we'll be there with bells on to provide you top notch service as we do everyday. We just need you to communicate with us and work with us! We'll go the extra mile, as we've shown you. You just have to let us! I hope this clarifies things and reaches you in the kindest manner. We are here for YOU! My Sincerest Regards, Janelle & All of Us at Franklin Pest Solutions
Penny P.
06/2014
5.0
pest control
+ -1 more
The appointment was scheduled for 1:00pm and Matt arrived at 1:00pm. He was very professional and courteous. I explained what my issues were, mostly spiders and ants. He was very knowledgeable about all the pests and their habitats. He pointed out and discussed problem areas around the perimeter of the home. I decided to go ahead with the inside because I do have an issue with spiders. I highly recommend this company, they were a delight to do business.
Description of Work: He sprayed the exterior of the home and then did the interior after I decided to sign on for a yearly service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Franklin Pest Solutions
[member name removed], it was an absolute pleasure to meet you and service your home. We really appreciate your business and we're delighted to keep those spiders at bay! Don't forget if any activity pops up in between your routine services, don't hesitate to call us. You're guaranteed at no extra cost. We look forward to seeing you next time! Til then, take care! Best Regards, Janelle & Your Friends at Kentucky Termite
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Service Categories
Pest Control
FAQ
Franklin Pest Solutions is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 2:00 PM
Franklin Pest Solutions accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Franklin Pest Solutions offers free project estimates.
Yes, Franklin Pest Solutions offers eco-friendly accreditations.
No, Franklin Pest Solutions does not offer a senior discount.
No, Franklin Pest Solutions does not offer emergency services.
No, Franklin Pest Solutions does not offer warranties.
Franklin Pest Solutions offers the following services: Structural pest control, termite control and prevention, bed bug control and prevention, mosquito prevention, inspections, VA Loan WDI Reports, IPM services, rodent control, crawling & flying/stinging insect control, preventative maintenance programs, commercial business plans, insect identification, educational resource and more.
animal removal, nuisance wildlife removal, bat control, chipmunk elimination