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Franklin Pest Solutions

Pest Control

About us

Franklin Pest Solutions has been protecting homes and businesses in Indiana against pest threats of all types longer than any other provider in the area. Since 1929, we've been the local experts in commercial and residential pest management solutions. As a family owned company, we understand the importance and concerns of all pest needs. We're here to give you the peace of mind you deserve with tailored services to meet your unique needs. With offices in Michigan City, Hammond, Lafayette, Indianapolis, and New Albany, Franklin Pest Solutions is proud to serve and protect the health of our communities.

Business highlights

95 years of trusted experience
Family Owned & Operated
Eco Friendly

Services we offer

Structural pest control, termite control and prevention, bed bug control and prevention, mosquito prevention, inspections, VA Loan WDI Reports, IPM services, rodent control, crawling & flying/stinging insect control, preventative maintenance programs, commercial business plans, insect identification, educational resource and more.

Services we don't offer

animal removal, nuisance wildlife removal, bat control, chipmunk elimination

Amenities

Free Estimates
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.8267 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
9%
3
2%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 267 reviews

Stacy W.
10/2020
5.0
animal removal
  + -1 more
The guy that came out was VERY Professional. He got rid of the problem. I would hire this company again. Sincerely, Stacy :)
Description of Work: Get rid of critters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Response from Franklin Pest Solutions
Hi [Member Name Removed]! Thanks so much for your business and great review! It means a lot to us! Let us know if you need anything at all along the way. Sincerely, Your Friends at Franklin Pest Solutions

Traci L.
09/2017
5.0
pest control
  + -1 more
The gentleman was professional, assessed situation and determined no nest was present, however they could be scouting for a new nest location. He answered all my questions and gave me some really cool info/facts about hornets.
Description of Work: Concerned about hornets in backyard and thought I may need nest removal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Franklin Pest Solutions
Hi [Member Name Removed]! Thank you so much for your business and for taking time to leave your feedback. I'm so happy we could help out with those hornets! If you need anything at all along the way and into rodent season this fall, please don't hesitate to reach out. We'll be here for you! Best Regards, Janelle & Your Friends at Franklin Pest Solutions

Paul A.
08/2017
5.0
pest control
  + -1 more
First time they dusted and sprayed, this got rid of some of the wasps, however they had to come out again (no additional cost) and respray. The second time did the trick and the wasps are gone.
Description of Work: Extermination of ground wasps.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Franklin Pest Solutions
Hi [Member Name Removed]! Thank you so much for your business and for taking time to leave your feedback. Sometimes those wasps can be persistent! Especially if the weather conditions are just right. I'm glad we could take care of them once and for all. If you need anything at all, please don't hesitate to reach out. We'll be here for you! Best Regards, Janelle & All of Us at Franklin Pest Solutions

VickieMark L.
07/2017
5.0
pest control
  + -1 more
Very well, ants gone next day as we were no longer hearing or seeing them.
Description of Work: Elimination of ants in wall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Franklin Pest Solutions
Hi guys! Thank you so much for your business and for taking time to leave your feedback. :) We truly appreciate it! If you need anything at all along the way, please don't hesitate to reach out. We'll be here for you! Have a great summer, Janelle & All of Us at Franklin Pest Solutions

connie M.
07/2017
5.0
pest control
  + -1 more
Great. Controlled the wasps for the season. Will use again.
Description of Work: Wasp prevention

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Franklin Pest Solutions
Thank you so much for your business [Member Name Removed]!

Iracema K.
07/2017
5.0
pest control
  + -1 more
well! serviceman was nice, friendly, and professional. ran late a bit both visits but he called to let us know. other than that we were very satisfied and would request him again. it's only been a week since the follow up treatment and we haven't seen any problems yet.
Description of Work: sprayed interior and exterior of home. treated for clover mites

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

Response from Franklin Pest Solutions
Hello! Thank you so much for your business and for leaving some feedback! We're so happy we could help take care of creepy crawlers for you! If you need anything at all along the [Member Information Removed], please don't ever hesitate to reach out to us. We're always here for you! Have a great summer! Janelle & Your Friends at Franklin Pest Solutions

Kim K.
06/2017
5.0
pest control
  + -1 more
Great. Was on time very professional
Description of Work: Pest prevention

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Franklin Pest Solutions
Hi [Member Name Removed]! Thank you so much for your business! If you need anything else at all, please don't hesitate to reach out. We'll be here for ya! Best Regards, Janelle & Your Friends at Kentucky Termite

Jacquelyn L. C.
06/2017
1.0
pest control
  + -1 more
Very unhappy. Technician showed up and did not even let me know he had arrived. I just happened to spot him outside. Otherwise, I would not have known he had even been here. Had I known that the $99 treatment was nothing more than one man with a spray can going around the exterior of the house only spraying what he could reach with a 2 foot wand, I never would have purchased the deal to begin with. What a waste. I've had 4 to 5 hornets getting in since then. Save your money and do it yourself.
Description of Work: Purchased an Angie's List Deal for preventive exterior pest treatment.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
2.0

$99

Response from Franklin Pest Solutions
Hi [Member Name Removed]! I'm sorry you thought you had purchased a different service. Sounds like you didn't read the purchase details for the particular deal you bought. The $99 PREVENTATIVE exterior only service specifically states it does not cover pre-existing pest problems, and yes we will apply a residual barrier on the exterior foundation and also hit hot spots that are reachable from the ground. This is all in the emailed details that were sent to you when you purchased the deal. So sorry for any confusion. I guess you can equate these "deals" to a very stripped down basic service. The value we provide with our normal services speaks for itself in the results you see. Had we known you had a pre-existing stinging insect situation, the treatment, products, and methods would have been completely different. There's no magic bullet when it comes to pest control. We are like doctors for pests. Each scenario calls for a different prescribed professional treatment and product. I hope this helps you understand what you paid for. Thank you for voicing your frustrations. It's allowed us to remind folks to read what they purchase! Best Regards, Franklin Pest Solutions

Julie Q.
06/2017
5.0
pest control
  + -1 more
Very professional and nice customer service. When I was still seeing ants, they took care of it promptly. Would highly recommend.
Description of Work: Exterior spraying around house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Franklin Pest Solutions
Hi [Member Name Removed]! Thank you so much for your business and for your feedback. We're so happy we could help with those ants! If there's anything at all you need along the way, please don't hesitate to reach out. We'll be here for ya! Best Regards, Janelle & All of Us at Franklin Pest Solutions

Tim L.
06/2017
5.0
pest control
  + -1 more
Prompt - answered all questions I had
Description of Work: Exterior spray

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Franklin Pest Solutions
Hi [Member Name Removed]! Thanks so much for your business! We appreciate it. :) If you need anything at all along the way, just give us a buzz. We'll be here for ya! Have a great summer. Best Regards, Janelle & All of Us at Kentucky Termite

Jeanne B.
06/2017
5.0
pest control
  + -1 more
Prompt for appointment, courteous, thorough. So impressed I contracted to have them return regularly throughout the year.
Description of Work: Exterior spraying for pests.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from Franklin Pest Solutions
Hi [Member Name Removed]! Thank you so much for your business and for taking time to leave a review for us! We really appreciate the opportunity to help keep you safeguarded! :) If you need anything at all along the way, don't hesitate to reach out. You're guaranteed and we'll be here for ya! Best Regards, Janelle & Your Friends at Kentucky Pest Control

John R.
06/2017
5.0
pest control
  + -1 more
Extremely nice serviceman. Very Professional. WILL hire again!!!
Description of Work: Spring time maintenance. Spray perimeter of home for insect pests.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Franklin Pest Solutions
Hi [Member Name Removed]! Thank you so much for your business and for taking time to leave some feedback. It means a lot to us! If you need anything at all along the way, please don't hesitate to reach out. We'll be here for you! Hope you have a great summer. Sincerely, Janelle & All of Us at Franklin Pest Solutions

Angel A.
05/2017
5.0
pest control
  + -1 more
All went well i was very satisfied. I will definitely use Franklin again. Thank you for the great discount Angies List.
Description of Work: Spray the exterior of my home and garage for big control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99.99

Response from Franklin Pest Solutions
Hi [Member Name Removed]! Thanks so much for your business and for your feedback! We're so happy we could help keep critters at bay for you this season! If you need anything at all along the way, please let us know! We're here for you! Best Regards, Janelle & Your Friends at Franklin Pest Solutions

Terry I.
05/2017
5.0
pest control
  + -1 more
They could possibly be coming from the dog food ?
Description of Work: Last year we started seeing little bugs near where we keep a dish of dry dog food and water. The very knowledgeable Technician came out to the house and named the bug and then sprayed around the outside of the house. The problem is much better now, but still see one, or two every couple days ! ??

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Franklin Pest Solutions
Hi [Member Name Removed]! Thanks very much for your business. Sounds like you had some stored product pests happening, huh? Finding the source is EVERYTHING with those types of pests. A super thorough cleaning of your cabinets, pantry, shelves, is sometimes necessary to eliminate any debris or spill residue they could be feasting on. Either way, if you need our help, we'll be here for you! We hope you have a wonderful summer and we'll see you next time! Sincerely, Janelle & All of Us at Franklin Pest Solutions

Chris P.
05/2017
5.0
pest control
  + -1 more
They were done in about 20-30 minutes on my 1800sqft home; it's been almost a month and I haven't seen a single wasp/hornet.
Description of Work: I had a huge problem with wasps last year in the Spring, Summer, and Fall. I needed something done so they wouldn't make nests in my deck again so I could entertain in my backyard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Franklin Pest Solutions
Hi [Member Name Removed]! Thank you for your business! We appreciate your feedback too. If you need anything at all along the [Member Information Removed], please don't hesitate to reach out. We'll be here for ya! Enjoy your summer! Your Friends at Kentucky Termite

Phylis F.
05/2017
5.0
pest control
  + -1 more
The gentlemen were so nice. Even though it was threatening to rain any minute they got right to it. I forgot to ask though if the rain we have been having (starting less than 30 minutes after they sprayed) will impact the affect of the spray.
Description of Work: The outside of my house was sprayed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Franklin Pest Solutions
Hi [Member Name Removed]! Thank you so much for your business and thanks for taking time to leave your feedback too! We really appreciate it. 30 minutes is typically the amount of time it takes for our liquid products to dry, so I feel like if you have any doubts, give us a call and we'll see if we need to come back. It is guaranteed for 30 days and we want to make sure you're 100% happy! Just let us know if you need anything at all. Take care! Best Regards, Janelle & Your Friends at Kentucky Termite

Shawn D.
04/2017
5.0
pest control
  + -1 more
Went well. No concerns, responsive, good customer service and did the job quickly and professionally.
Description of Work: Ant treatment for my house. Perimeter was sprayed and ant bait that killed them worked well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Franklin Pest Solutions
Hi [Member Name Removed]! Thank you so much for your business. And thanks for your review. :) We appreciate it! I'm so glad everything worked out well and those ants are gone! If you ever need anything at all, please don't hesitate to reach out. We'll be here for you! Best Regards, Janelle & All of Us at Franklin Pest Solutions

Sarah Y.
04/2017
5.0
pest control
  + -1 more
The entire process from start to finish was excellent. They are friendly, professional, punctual and don't try to up sell anything.
Description of Work: We had treatments for both carpenter bees and mosquitos. Both are non-existent now, although the mosquito treatment is every three weeks due to the hatching cycle.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Franklin Pest Solutions
Hi [Member Name Removed]! Thank you so much for your business and for your feedback! We're so happy we could help. :) I think you're going to really like that mosquito service as it really starts to warm up here. Don't forget it'[Member Information Removed] guaranteed! So if you need anything you just give us a buzz and we'll be there for you. See you next time! Best Regards, Janelle & All of Us at Kentucky Termite

Sonya T.
04/2017
5.0
pest control
  + -1 more
Great professional service from scheduling appt through application. Sprayed entire yard but specifically bushes in front of house infested with bees and wasps. Now I can sit on my front porch again. Offered future services but no high pressure sales pitch. Couldn'the be happier.
Description of Work: Bug and insect spraying in yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Franklin Pest Solutions
Hi [Member Name Removed]! Thanks so much for your business! And thank you for taking time to write a review for us. It truly means a lot! If you need anything at all, please don't hesitate to reach out. We'll be here for you when you need us! Best Regards, Janelle & All of Us at Kentucky Termite

Janine L.
04/2017
5.0
pest control
  + -1 more
Good job. Two guys. Showed me what they were doing. No new termite activity found.
Description of Work: Termite "bait" traps checked and replenished around perimeter of house. Basement checked for any current termite activity.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Franklin Pest Solutions
Hi [Member Name Removed]! Thanks so much for your business and for taking time to leave us your feedback. We're so happy we could help! If you ever need anything at all, you know where to find us! We'll see you next time! Have a wonderful spring! Sincerely, Janelle & Your Friends at Kentucky Termite

LeSashea F.
04/2017
5.0
pest control
  + -1 more
We used an Angie's List deal to have our house looked over for entry points. We were able to address many on our own. We also got traps and bait stations. Waiting for the first frost to see how this winter will go RE mice and such. But the second pro who came was very thorough and professional. With our old house, I'm sure we'll need services again, and I will definitely consider Franklin.
Description of Work: Mouse exclusion

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from Franklin Pest Solutions
Hello! Thank you so much for your business. :) Please let us know if there's anything you need along the way. We're here to help! Sincerely, All of Us at Franklin Pest Solutions

LeSashea F.
04/2017
4.0
pest control
  + -1 more
It was an okay experience, but not thorough enough. Though he put in the write up about an area that needed to be sealed, he did not verbalize that to my husband (who went on the walk-thru with him). So when we had a cold snap, we had mice. And even after we sealed the one entry point mentioned, we STILL have mice getting in some how. I will probably call them back out to re-bait the bait stations, but I was kind of bummed that they did not do a more thorough inspection and really identify where mice could enter. From what I can tell, only one mouse got hold of the bait. The others were killed in traps we put out on our own. I am in the process of trying to ID any other potential entries on my own.
Description of Work: A tech did a preliminary inspection for rodent entry points on the exterior of our home. He also placed bait stations to control and monitor any mouse activity.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Franklin Pest Solutions
Hi [Member Name Removed]! Thank you so much for your business and for taking time to leave your feedback. Rodent issues can be really persistent considering how easily they can squeeze into spaces. That's why we place monitors down and do preliminary evaluations of potential openings. It helps us learn the paths of travel, why they're attempting the gain access in the first place, and even the population count in a lot of ways. In all the years I've been helping folks with pest issues, what I know is that there are very few pest situations that can be cured and solved in one shot. We've designed our ongoing services to save you a ton of money this way too. Our biggest concern is your health and safety and solving the problem at the root source is the name of the game! I'm hoping your technician talked to you about our Healthy Home program. It's guaranteed all year no matter what and you only pay for the 4 services. Period. Something to think about if these rodents keep creeping onto your turf! Anyhow, again thank you for your business and feedback. Please don't ever hesitate to reach out if you need anything at all. We're here for you!! Best Regards, Janelle & All of Us at Franklin Pest Solutions

Lisa M H.
03/2017
5.0
pest control
  + -1 more
personnel was on time and very professional
Description of Work: They came and did an extermination of the perimeter of my home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Franklin Pest Solutions
Hi [Member Name Removed]! Thank you so much for your business and for taking time to leave a review for us too! It means a lot to us. :) Please don't ever hesitate to reach out if you need anything at all. We'll be here for you! Enjoy your summer! Your Friends at Franklin Pest Solutions

Tammy L.
03/2017
5.0
pest control
  + -1 more
Great! I went from having wasps surrounding my house every afternoon to almost none around for the whole summer. What a relief to know no one was going to get stung!
Description of Work: Treatment for wasp nests.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Franklin Pest Solutions
Hi [Member Name Removed]! Can't thank you enough for your business and review! We really appreciate it. Wasps are nothing to mess with! I'm so happy we could get rid of those things for you. :) If you need anything at all, please let us know. We'll be here for you! Best Regards, Janelle & All of Us at Kentucky Termite

James T.
03/2017
5.0
pest control, animal removal
  + 0 more
Very nice fellow, I think his name is Matt. As far as putting the traps out and being on the job, he seemed to do very well. They came right away. He was there on time. He was very professional. I haven?t had any results. The traps haven?t caught anything, but then again, I haven?t seen any mice either. That is what I was having trouble with. So, I don?t know if I would use them again. It?s not them, it?s a matter of would I spent my $150 buck to do this again. Probably not. They do what they say, they come out and set the traps and everything. I don?t know if it was because I was out of town for 5 or 6 weeks, that he hadn?t gotten back to ne about a follow up, but I am going to call him again.
Description of Work: Purchased a Big Deal for $149 for rodent exclusion package with Kentucky Termite & Pest Control. He came and set traps all around and everything. He told me in a few weeks to give him a call and he would come back and check the traps out. He even gave me his own number and I called. I had been out of town for about 5 weeks, so it had been 6 or 7 weeks probably. I left him a message to come back and check the traps, but I haven’t heard anything from him.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$149

Response from Franklin Pest Solutions
Hi [Member Name Removed]! I'm going to make sure Matt gives you a ring! So sorry you haven't heard from him yet! I'll get the message to him now. We really appreciate your business. And thank you for taking time to share your thoughts. I want to make sure you get your money's worth! We will be in touch soon. Sincerely, Janelle & Your Friends at Kentucky Termite

Contact information

415 E Elm, New Albany, IN 47150

http://www.franklinpestsolutions.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 2:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control

FAQ

Franklin Pest Solutions is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 2:00 PM

Franklin Pest Solutions accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Franklin Pest Solutions offers free project estimates.
Yes, Franklin Pest Solutions offers eco-friendly accreditations.
No, Franklin Pest Solutions does not offer a senior discount.
No, Franklin Pest Solutions does not offer emergency services.
No, Franklin Pest Solutions does not offer warranties.
Franklin Pest Solutions offers the following services: Structural pest control, termite control and prevention, bed bug control and prevention, mosquito prevention, inspections, VA Loan WDI Reports, IPM services, rodent control, crawling & flying/stinging insect control, preventative maintenance programs, commercial business plans, insect identification, educational resource and more.
animal removal, nuisance wildlife removal, bat control, chipmunk elimination

Contact information

415 E Elm, New Albany, IN 47150

http://www.franklinpestsolutions.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 2:00 PM