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Franklin Pest Solutions

Pest Control

About us

Franklin Pest Solutions has been protecting homes and businesses in Indiana against pest threats of all types longer than any other provider in the area. Since 1929, we've been the local experts in commercial and residential pest management solutions. As a family owned company, we understand the importance and concerns of all pest needs. We're here to give you the peace of mind you deserve with tailored services to meet your unique needs. With offices in Michigan City, Hammond, Lafayette, Indianapolis, and New Albany, Franklin Pest Solutions is proud to serve and protect the health of our communities.

Business highlights

96 years of trusted experience
Family Owned & Operated
Eco Friendly

Services we offer

Structural pest control, termite control and prevention, bed bug control and prevention, mosquito prevention, inspections, VA Loan WDI Reports, IPM services, rodent control, crawling & flying/stinging insect control, preventative maintenance programs, commercial business plans, insect identification, educational resource and more.

Services we don't offer

animal removal, nuisance wildlife removal, bat control, chipmunk elimination

Amenities

Free Estimates
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.8267 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
9%
3
2%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 51-75 of 267 reviews

Carol M.
10/2015
5.0
pest control
  + -1 more
Fine, just be aware that all your windows are going to be dripping with bug spray and you'll have to wash them.
Description of Work: Inside and outside insect extermination.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Franklin Pest Solutions
Hi [Member name removed]! Thank you for your business. And thank you very much for your feedback. I was just speaking with the team the other day about underestimating wind when we're doing this type of treatment. I apologize if we made a mess on the windows. :( I promise it wasn't on purpose! Is there anything else we can do for you? Please don't hesitate to send me a message through AL if you need anything at all. And again, thanks for being our customer. Enjoy your harvest season! Sincerely, Janelle & All of Us at Kentucky Termite

Harold F.
10/2015
5.0
pest control
  + -1 more
The service provider was fantastic. He arrived on time went right to work and performed the work quickly and easily. We were very pleased with the job done and will have them back at a future date.
Description of Work: Treated the entire outside of the house for pests. Cleaned all the cobwebs out of the garage and treated it as well. A fine job done and we will have them back.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Franklin Pest Solutions
Hi [Member Name Removed]! We're so happy you're happy! We're grateful for your business and look forward to being here for you when you need us. Please don't hesitate to reach out! Take care until we see ya next time! Best Regards, Janelle & All of Us at Kentucky Termite

John D.
09/2015
4.0
pest control
  + -1 more
It was okay. They are going to come back. There were no additional fees. I don't have a good memory of this. I remember all the bad ones so this must have been fine. I think it went fairly quickly.
Description of Work: I purchased a big deal for Franklin Pest Solutions. They just did prevention.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0

$99

Response from Franklin Pest Solutions
Hi [Member name]! Thank you very much for your business. We appreciate your feedback. Someone will be reaching out to make sure all is well. I'm glad one of the guys is coming to visit again to check up on things also. Please don't hesitate to let us know what more we can do for you to make you happy! We're only satisfied when you are! Looking forward to serving you again. Take care, Janelle & Your Friends at Franklin Pest

Joyce K.
09/2015
5.0
pest control
  + -1 more
He inspected three bedrooms and two rooms with couches and assured us that we did not have bed bugs causing the bites on my arms. I called one day and he came the next to do the inspection. He was running 15 minutes behind but called 30 minutes ahead to let me know that. He did a thorough inspection and was courteous and professional. I will definitely call them again if I think we might need help with pests or bugs.
Description of Work: He gave us a free inspection.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Franklin Pest Solutions
[member name removed], I'm so glad for you that it wasn't bed bugs. We're so happy we could give you some peace of mind. Thank you for being understanding about the schedule shift that day. Please don't hesitate to call if anything else pops up and you need us! We'll be here for you! Sincerely, Janelle & Your Friends at Kentucky Termite

Deborah W.
08/2015
5.0
pest control
  + -1 more
Great...very punctual...responsive and no more ants.
Description of Work: Sprayed for ants...we were inundated in the kitchen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Franklin Pest Solutions
Hooray for no more ants!! We're so happy we could help! Thank you for your business and for your review! Please don't hesitate to reach out if anything pops up and you need us! We'll be there for you! Enjoy the rest of your summer and we'll see you next time. :) Sincerely, Janelle & Your Friends at Kentucky Termite

Stephen V.
08/2015
5.0
pest control
  + -1 more
Via Angie's list I emailed 2 pest control services. One still has not contacted me; Franklin called within an hour, completed the extermination within 2 days to my families satisfaction. Paul, Franklin, kept in touch, until process complete. Great outcome.
Description of Work: Took care of my Wasp problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Franklin Pest Solutions
Hi (Removed member name)! It was an absolute pleasure to be of service to you! Thank you so much for your business and for writing this review. Your technician, Dave will be smiling when he reads it! :) Please don't ever hesitate to reach out if you need anything else at all. We'll be here for you with bells on! Take Care and thanks again! Janelle & Your Friends at Franklin Pest

alice P.
08/2015
5.0
pest control
  + -1 more
It was good. I like the service he provided.
Description of Work: I purchased an Angie's List Deal for pest control service. He came out and provided pest control for the inside and outside of my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Response from Franklin Pest Solutions
Hi [Removed member name]! Thank you so much for your business and for your review! I'm glad you're happy with Mark's work! He's been on our team for years, so you're in good hands. :) Please let us know if there's anything else we can do for you! Enjoy the rest of your summer and we'll see you next time. Sincerely, Janelle & All of Us at Franklin Pest

Robert O.
08/2015
5.0
pest control
  + -1 more
the ants have not reappeared
Description of Work: Treated the garage for infestation of ants. Also sprayed around the foundation of the entire house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Franklin Pest Solutions
Hi [Member's name removed]! Thank you so much for your business! That's great news that the ants are gone! It makes us happy when our customers are happy. :) Please don't hesitate to reach out if you need us for anything else! We'll be here for you! Enjoy the rest of your summer and we'll see you next time. Kind Regards, Janelle & All of Us at Franklin Pest

laura F.
08/2015
5.0
pest control
  + -1 more
PROMPT AND TIMELY, EVEN GOT call to check if they could come a little earlier!;-)
Description of Work: ELIMINATED TONS OF CRAZY CENTIPEDES FROM PROPERTY;-)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65.01

Response from Franklin Pest Solutions
Hi [removed member name]! Thank you so much for your business and for your review. It's our pleasure to help keep those critters at bay! Please let us know if there's anything else we can do for you. Enjoy the rest of your summer! Kind Regards, Janelle & All of Us at Franklin Pest

Steve M.
08/2015
5.0
pest control
  + -1 more
Needless to say I was a little freaked out to be dealing with a bed bug infestation - even in a rental property. Matt was just awesome! He was very knowledgeable and professional and they were ultimately able to totally rid the property of those pesky bugs! If you ever have the unfortunate problem of having to deal with bed bugs, Kentucky Pest Control is the company to call. I will use them for all of my pest control needs and would not hesitate to recommend them to anyone.
Description of Work: Treated a bed bug infestation in a rental property that I owned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Franklin Pest Solutions
Your review just TOTALLY made Matt's day! We can't thank you enough for your business and for your kind feedback. It means a lot to us! More than anything, we're happy you're happy. Please don't ever hesitate to reach out if you think of any questions or need our help! We'll always be one call away! Enjoy the rest of your summer and take care! Sincerest Regards, Janelle & Your Friends at Kentucky Termite

Shirley C.
08/2015
5.0
pest control
  + -1 more
They had a special on Angie's List and I bought it. It is 3 treatments for $149.00. The best investment I ever made. They have been here twice 3 weeks apart (that's what I set up), I have one treatment left . When I called them I couldn't go in my backyard without being attacked, it was horrible so I wouldn't go out. After they came I couldn't believe it I could stay out way past dark and not get bitten! They tell you it lasts 2 to 3 weeks but by the time they came again 3 weeks later I had very few mosquitoes and they sprayed and I am back to none again! Wonderful!!!
Description of Work: Treatment for mosquitoes. .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Response from Franklin Pest Solutions
Hi [removed member name]! I'm so happy you're happy and were able to enjoy yourself without getting eaten alive! It makes such a huge difference, doesn't it? Thank you so much for your business and for taking time to write your review. It means a lot to us! Please don't ever hesitate to contact us when you need us! We'll be here for you! Our Best Regards, Janelle & Your Friends at Franklin Pest

Sandra S.
08/2015
4.0
pest control
  + -1 more
These spray methods are marginally effective. One rain and it's over. Deet is still your best answer to mosquitoes. The spraying does reduce the degree of pestyness. This area is mosquito heaven and without treatment any patio use would be difficult. I was swarmed by the beasts before treatment during the morning dog "outs". Serious attacks only occur off property.
Description of Work: Mosquitoe control

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$250

Response from Franklin Pest Solutions
Hi [removed member name]! I agree with you 100% on still using DEET as your go-to for mosquito protection. You're absolutely right about your area being mosquito haven. And our service is definitely a REDUCTION service. We can't really guarantee elimination unfortunately because your neighbor could have conditions that are attracting them to your property, for example. So, I'm glad it put a dent in what you normally experience. And we're glad it did its job at least to make things a bit more bearable. We certainly appreciate your business and your review! Please let us know if there's anything more we can do for you! We can battle these things together!! Kindest Regards, Janelle & All of Us at Rose

Paula M.
08/2015
4.0
pest control
  + -1 more
I had used this company before thru a deal. Did not realize deals were for first time customers only. They did a fine job when they did an earlier deal that was a pest treatment.
Description of Work: got a refund on this deal because I had used them before on an Angies List deal.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Franklin Pest Solutions
Hi [removed member name]! We certainly appreciate your business! Thank you so much for being our customer. Please don't ever hesitate to reach out whenever you need pest help! We'll be here for you! Best Regards, Janelle & All of us at Kentucky Termite

Melissa S.
08/2015
5.0
pest control
  + -1 more
Tom Snyder showed up on time and was extremely friendly and helpful. He sprayed the whole interior and exterior of my home and placed special emphasis on the kitchen, where the ant problem was worst. He gave me advice on additional measures to prevent reinfestation (removing overgrowth on the exterior) and advice on additional issues like spiders and mosquitos. He was extremely professional, timely and thorough. I would recommend this company in the future.
Description of Work: Sprayed interior and exterior of home, provided advice on ant mitigation and offered follow on service plan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Franklin Pest Solutions
Hi [removed member name]! Thank you so much for your business and your review! It means a lot to us to hear you're happy with the results. Tom is amazing, isn't he?! Please don't ever hesitate to reach out if you need anything at all. We'll be here for you! Enjoy the rest of your summer! See you next time. Kindest Regards, Janelle & Your Friends at Kentucky Termite

Natalie F.
07/2015
5.0
pest control
  + -1 more
Extremely professional and a very good price. I signed up for the quarterly service. He was there on time and very efficient. He sprayed the outside and when I asked him to spray the laundry room (which is in the basement) he had no problems doing so. He also stated that if there is a problem in between service he will come out and spray for free. I can't recommend them enough.
Description of Work: Quarterly spraying for bugs/pests.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from Franklin Pest Solutions
Hi! You just made everyone's day! :) We really appreciate you! Thanks for your business and for your kind review. We're so happy you're happy. And he's absolutely right. You just call us whenever you need something! Have a fantastic rest of your summer and we'll see ya next time! Sincerely, Janelle & Your Friends at Kentucky Termite

Deborah M.
07/2015
5.0
pest control
  + -1 more
Mr. Snyder provided an exterior treatment around my house for pests. I had an issue with ants and they are now gone. I will most likely go for an annual interior/exterior treatment plan. Excellent job by KY Termite Co.
Description of Work: Exterior treatment of pests.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Franklin Pest Solutions
Hi [removed member name]! Isn't Tom the best?! I'm so glad he helped get rid of those ants for you! Please don't hesitate to reach out whenever you need us again. We'll be here for you! Your business is very much appreciated. And thanks for writing this review too! Enjoy the rest of your summer and we'll see you next time! Kindest Regards, Janelle & Your Friends at Kentucky Termite

Robert M.
07/2015
5.0
pest control
  + -1 more
I contacted them and said I was ready for the service on Friday July 3rd he called and said he couldn't mark it until Monday July 6th I told him I was really hoping for that Friday but he said he was sorry Monday was it. He must of heard how disappointed I was because like 10 minutes later he called me back and asked if I a 4th of July party scheduled for the next day and if that was why I really wanted it done on the 3rd. I told me yes and he agreed to change up some of his stops for him to make it to my house. That was GREAT the spray worked and we had a great 4th of July because of him. I was very appreciative on how he went out of his way to help and it was great. I will be calling for my second of three treatments this week.
Description of Work: He sprayed all of our landscaped areas to eliminate mosquitos.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Franklin Pest Solutions
Hi [removed member name]! I'm so happy everything worked out for you and that you had a fantastic 4th of July without having to deal with those awful mosquitoes! We're so glad you got the results you were hoping for! We really appreciate your business and the time you took to write a review for us. Looking forward to the next time we come out to keep those pests at bay! Please don't ever hesitate to reach out when you need us! We'll be here for you! Enjoy the rest of your summer and see ya soon! Best Regards, Janelle & Your Friends at Franklin Pest

Demetria F.
07/2015
5.0
pest control
  + -1 more
Technician was punctual, polite and knew what he was doing. I would definitely use again
Description of Work: Took care of inside and outside perimeter of the house. Came back without question when I encountered problems

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Response from Franklin Pest Solutions
Hi [Member name removed]! Thank you so much for your business! And thanks for your review too! It means a lot to us that you're happy with our service. Please don't ever hesitate to reach out when you need us! We'll be here for you! Enjoy the rest of your summer! Kind Regards, Janelle & Your Friends at Franklin Pest

Deborah H.
06/2015
5.0
pest control
  + -1 more
The do great! Any time we see extra spiders, or last year, stink bugs, they promptly come back ot and take care of the problem.
Description of Work: We use Franklin Pest control twice a year for insect control in and around the home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$113

Response from Franklin Pest Solutions
Hi [Member Name Removed]! Thank you for your business. It's a pleasure having you as our customer! We're happy when you're happy. :) Hope you have an awesome 4th of July! Take care and we'll see you next time! Best Regards, Janelle & Your Friends at Franklin

H T.
06/2015
5.0
pest control
  + -1 more
Mark was very very professional & informative. I'll be leaving a more detailed review once I see how well the product works!
Description of Work: sprayed for mosquitos

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Franklin Pest Solutions
Hi [Member Name Removed]! Thank you so much for your review so far! :) Thank you for the business. We've had so much rain lately, so please don't hesitate to contact the office if you feel you're seeing an increase in activity rather than a decrease. We want to make sure it has full potential to work! Have a great weekend and thanks again! Kindest Regards, Janelle & All of us at Franklin Pest

James A.
06/2015
5.0
pest control
  + -1 more
Purchased big deal on Angie's List. They called quickly to set up appointment. Arrived on time, performed work described in the deal, and were very friendly during the process. I would recommend to friends.
Description of Work: spray for insects around our house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Franklin Pest Solutions
Hello! We're so happy you're happy! :) Thank you for the business and for your review. It means a lot to us! Please don't ever hesitate to reach out if you need us again or if activity pops up. We'll be here! Hope you have a fantastic summer. See you next time! Best Regards, Janelle & Your Friends at Kentucky Termite

Debra N.
06/2015
5.0
pest control
  + -1 more
The owner and one technician came to perform the pest service. They explained things well and got the job done very quickly. We are very pleased with their service thus far. I would highly recommend them.
Description of Work: Initially they sent out two technicians to assess the problem. They believed it was termites, but sent out owner to verify and determine extent of problem. The owner came as scheduled and did indeed determine it was termites. He showed us all of the current damage and provided us with an estimate. He even checked basement of nearby home to make sure they weren't in the house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Response from Franklin Pest Solutions
Hi[member's name removed] So nice to hear from you! We appreciate your business and time you took to write this review. We're happy when you're happy. I'm glad Dave was able to pinpoint the issue and give you some peace of mind. Please don't ever hesitate to give us a buzz if you need anything at all. Otherwise, hope you have a fantastic summer and take care til we see you next time! Best Regards, Janelle & Your Friends at Franklin Pest Solutions

James H.
05/2015
5.0
pest control
  + -1 more
Prompt, professional - satisfied
Description of Work: Exterior insect barrier

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Franklin Pest Solutions
We appreciate your business [Member Name Removed]! Thank you so much for your review. We're happy we could help keep pests at bay for you this season! Please don't hesitate to reach out if you need anything. We'll be here for you! Best Regards, Janelle

Barbara J.
05/2015
5.0
pest control
  + -1 more
They were very knowledgeable and friendly. Came on time and worked efficiently. Checked all areas and did everything I asked.
Description of Work: Treated outside of house for pests.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Franklin Pest Solutions
Hi [Member Name Removed]! We're so happy we were able to help! Thank you for your business and your review. Please don't hesitate to call us if anything else pops up or you need us again! Enjoy the summer and take care! Sincerely, Janelle & Your Friends at Kentucky Termite

laura F.
05/2015
5.0
pest control
  + -1 more
very punctual and knowledgeable done in minutes
Description of Work: sprayed perimeter of house for insects

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Franklin Pest Solutions
Thank you for your business Laura! We appreciate it! We're glad we could help. It was nice to meet you. Please don't ever hesitate to reach out if you need us again! Take care 'til then... Best Regards, Janelle

Contact information

415 E Elm, New Albany, IN 47150

http://www.franklinpestsolutions.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 2:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control

FAQ

Franklin Pest Solutions is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 2:00 PM

Franklin Pest Solutions accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Franklin Pest Solutions offers free project estimates.
Yes, Franklin Pest Solutions offers eco-friendly accreditations.
No, Franklin Pest Solutions does not offer a senior discount.
No, Franklin Pest Solutions does not offer emergency services.
No, Franklin Pest Solutions does not offer warranties.
Franklin Pest Solutions offers the following services: Structural pest control, termite control and prevention, bed bug control and prevention, mosquito prevention, inspections, VA Loan WDI Reports, IPM services, rodent control, crawling & flying/stinging insect control, preventative maintenance programs, commercial business plans, insect identification, educational resource and more.
animal removal, nuisance wildlife removal, bat control, chipmunk elimination

Contact information

415 E Elm, New Albany, IN 47150

http://www.franklinpestsolutions.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 2:00 PM