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Franklin Pest Solutions

Pest Control

About us

Franklin Pest Solutions has been protecting homes and businesses in Indiana against pest threats of all types longer than any other provider in the area. Since 1929, we've been the local experts in commercial and residential pest management solutions. As a family owned company, we understand the importance and concerns of all pest needs. We're here to give you the peace of mind you deserve with tailored services to meet your unique needs. With offices in Michigan City, Hammond, Lafayette, Indianapolis, and New Albany, Franklin Pest Solutions is proud to serve and protect the health of our communities.

Business highlights

96 years of trusted experience
Family Owned & Operated
Eco Friendly

Services we offer

Structural pest control, termite control and prevention, bed bug control and prevention, mosquito prevention, inspections, VA Loan WDI Reports, IPM services, rodent control, crawling & flying/stinging insect control, preventative maintenance programs, commercial business plans, insect identification, educational resource and more.

Services we don't offer

animal removal, nuisance wildlife removal, bat control, chipmunk elimination

Amenities

Free Estimates
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.8267 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
9%
3
2%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 126-150 of 267 reviews

Valarie C.
05/2018
5.0
pest control
  + -1 more
Very well.
Description of Work: Mouse inspection

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Franklin Pest Solutions
Hi [Member Name Removed]! Thanks so much for your business and feedback. We appreciate it! Hope you have a wonderful Spring. Best Regards, Your Friends at Franklin Pest Solutions

Phylis F.
01/2018
5.0
pest control
  + -1 more
Great. Will recommend to others.
Description of Work: Spraying exterior for bug control

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Franklin Pest Solutions
Hi [Member Name Removed]! Thank you so much for your business and for taking time to leave a review. If you need anything at all along the way, please don't hesitate to reach out. We'll be here for you. Best Regards, Janelle & All of Us at Franklin Pest Solutions

Bruce R.
10/2017
5.0
pest control
  + -1 more
great, and helpful with questions
Description of Work: exterior pest control

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Franklin Pest Solutions
Hi [Member Name Removed]! Thank you so much for your business! We're glad we could be there to help take care of things! If you need anything at all, please don't hesitate to reach out. We'll be here for you! Best Regards, Janelle & All of Us at Kentucky Termite

LUANN U.
07/2017
5.0
pest control
  + -1 more
Service was very good.
Description of Work: Pesticide application.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Franklin Pest Solutions
Hi [Member Name Removed]! Thank you so much for your business! We appreciate it and we're glad we could help keep pests out for you this season. :) If you need anything at all, please don't hesitate to reach out. We'll be here for you! Sincerely, Janelle & All of Us at Franklin Pest Solutions

Brian R.
09/2013
5.0
pest control
  + -1 more
Very professional, I will recommend them to friends and use them again in the future
Description of Work: Treated the exterior of my home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Franklin Pest Solutions
Hello! We're so happy to have met you and provide service for you! We'll always be here when you need us again. And we truly appreciate the word-of-mouth recommendations! Those are the best kind! Take care and we'll see you next time! Best Regards, Janelle & Your Friends at Kentucky Termite

Megan C.
09/2013
5.0
pest control
  + -1 more
Very easy to set up the appt. and the technician arrived on time, explained everything he was going to do then went through what he did after he was done as well. He was very nice, answered all my questions and even helped me arrange for quarterly pest service which was great. Now I don't have to worry about all the creepy crawlies!
Description of Work: One-Time preventative pest control treatment including the inside of the house and garage as well as around the outside of the house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99.99

Response from Franklin Pest Solutions
Hi (Member name removed)! I'm so glad we were able to help you so easily! We sincerely appreciate your business and look forward to keeping your home less creepy all year 'round! LOL! See you at your next service! :) Best Regards, Janelle & All of us at Kentucky Termite

Danette R.
09/2013
5.0
pest control
  + -1 more
It turned out great. I paid more than the Angie's List deal because I had him do something else, I believe. They're very professional and very efficient. I would use them again in the future.
Description of Work: I purchased a big deal for Kentucky Termite & Pest Control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Franklin Pest Solutions
Hi there! Thank you very much for your review! We're so glad we could provide service for you! If you need pest help in the future, you know who to call! We'll be here with bells on. :) It was nice to meet you. Thank you for your business and we'll see you again! Take Care, Janelle & All of us at Kentucky Termite

James A.
09/2013
5.0
pest control
  + -1 more
Arrived on time. The service professional was very nice and helpful. Went above and beyond the services agreement.
Description of Work: Sprayed inside and outside the house for bugs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Franklin Pest Solutions
Hi! Thank you so much for your review. It means a lot to us! :) We appreciate your business and look forward to being here for you in the future! Best Regards, Janelle & All of Us at Kentucky Termite

Greg C.
09/2013
5.0
pest control
  + -1 more
Service tech arrived on time as promised. He was very professional and friendly and confident in his abilities. He took me with him on the inspection of the house explaining how the insects get into the house and the damage they could cause. He answered any questions or concerns I had in layman's terms. After checking the house he said he would spray and apply some chemicals around the perimeter at ground level that should block or kill and insects trying to get into the house. He checked with me before leaving and left a business card and explained a plan to keep the house free from insect problems based on periodic visits with a contract. No hard sell, it was up to me to call if interested. Overall considering your dealing with bugs, a good experience. In the future I may set up a plan and would use them as my provider. .
Description of Work: Provider check the perimeter of the house for visible signs of insect problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Franklin Pest Solutions
Hi there! I can't thank you enough for taking the time to write your review of your experience with us. It truly means a lot to us to have been able to help you protect your property! :) I'll make sure to let the technician know he did a fine job. We look forward to being here for you in the future! Thank you for being our customer! Best Regards, Janelle & All of Us at Kentucky Termite

margi H.
09/2013
5.0
pest control
  + -1 more
Nice guy. Friendly staff on phone. Sprayed everything and was gone in reasonable time frame.
Description of Work: sprayed house inside and out. removed cobwebs from eaves and windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Franklin Pest Solutions
Hello! Thanks so much for your review! It means a lot to us to have you as our customer. We're happy we were able to help take care of the pests! We'll always be here for you if you need us again. :) Take Care! Janelle & All of us at Kentucky Termite

kevin S.
07/2013
4.0
pest control
  + -1 more
Services were performed as expected. Seemed to do a thorough job. Explained what they were doing and why.
Description of Work: Termite treatment

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$700

Response from Franklin Pest Solutions
Hello! Thanks for your review. I'm sorry about the termite situation. Is there anything else we can do for you? Mediocrity is not really what we settle for. Please let us know how we can help further? Kind Regards, Janelle & All of Us at Kentucky Termite

John E.
03/2013
5.0
pest control
  + -1 more
I'm sorry. I was happy to write this review. Your said it would only require a couple minutes. then you unreasonably would not accept my strong positive review without this section. You will not find many people with the time and patience to do all that you require!
Description of Work: Examination of our basement for mice entry and nests was thorough and showed good knowledge of their patterns of behavior. REcommendation of actions needed was professional, scientific, and accurate. They set effective bait poison that has gone far to solve our problem of mice infestation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Franklin Pest Solutions
Hi (Member name removed)! Thank you very much for taking the time to review your experience with us. I'm very glad that our solutions helped with that rodent issue. We appreciate your business and as always, we're here for you if you need us in the future! Kind Regards, Janelle & All of Us at Franklin Pest

Sherri O.
12/2012
5.0
pest control
  + -1 more
It is wonderful. We've used them many times.
Description of Work: They spray once or twice a year. Because we are in the woods, they spray for ants.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Franklin Pest Solutions
Hi Member! Thanks for taking time to review our services! It means a lot to us. We're so glad we can be there for you whenever you need us and truly appreciate your business! We'll be seeing you next time around! Happy New Year! Best Regards, Janelle & your friends at Franklin Pest

Russell D.
11/2012
5.0
pest control
  + -1 more
I have used them for a while and recently have started using them for rental properties as well. I would recommend them to anyone.
Description of Work: They provide pest control service quarterly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Franklin Pest Solutions
Hi Member! Thanks so much for your review! We really appreciate you as our customer. We're so glad to be here for you whenever you need something! See you at our next visit! Take care. Best Regards, Janelle & All of us at Kentucky Termite

fredrica H.
11/2012
5.0
pest control
  + -1 more
I was happy with their service. They were courteous and professional. They came for an emergency situation and they came in a timely manner.
Description of Work: They provided pest control service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Franklin Pest Solutions
Hi Member!! Thank you so much for taking the time to share your thoughts with us. We're so happy we could be there for you, especially in such a time sensitive situation. We totally understand how when you need help with pest invasions of any kind, you need it now! :) Thanks so much for your business and we look forward to being here for you in the future. Best Regards, Janelle & All of Us at Franklin Pest Solutions

Deborah H.
07/2012
4.0
pest control
  + -1 more
They came in sprayed and did as we asked them to do. They were not exceptional, but not bad either. I did see a few insects later, but that was expected.
Description of Work: I used the services of Franklin Pest Control to service our home.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Franklin Pest Solutions
Hi Member! First of all, thank you so much for taking the time to share your review. You complete satisfaction is our ultimate goal. We'd like to show you that we ARE exceptional. Are you on a maintenance plan? If not, I'd like to give you a special offer to try the program. It's guaranteed all year 'round, so if any bugs are seen in between our visits, it's absolutely FREE for us to come back out and take care of them. Something to consider... I hope we can keep working with you! Thank you so much for your business. Hope to talk soon, Janelle & All of us at Franklin Pest

JANICE W.
05/2012
5.0
pest control
  + -1 more
Each time I used him he fixed the problems. He was very knowledgeable and he showed up when he was supposed to.
Description of Work: He sprayed the house for carpenter ants.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Franklin Pest Solutions
Hi there! It's so nice of you to share your thoughts on us! Thank you so much for being a wonderful customer. We truly appreciate your business and will always be here for you when you need us! Take care and we'll talk to you soon! Janelle & Your Friends at Franklin Pest Solutions

Brian Q.
05/2012
5.0
pest control
  + -1 more
They are very friendly and knowledgable. They are also able to take care of any pest issues that may occur.
Description of Work: I hired Franklin Pest Control to do pest maintenance at our place of business.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Franklin Pest Solutions
Hello Member! Thanks so much for taking the time to share your thoughts on our services. It means a lot to us! We appreciate your business and are always here for your pest needs whenever you may need us! Take Care, Janelle & All of us at Franklin Pest

Ric S.
03/2012
5.0
pest control
  + -1 more
They don’t try to up sell. They do what you ask them to do. They come back for free if you have a problem between their quarterly services. The guy who comes is Tom, and he has sprayed our house for the entire five years we have been with the company. He is always here, and I know him personally. He is very personable, but he also does not over talk. The office staff is great. They call and ask if he needs to spray inside or just outside. They schedule the appointments. They are very efficient and good with scheduling. I will continue to use them.
Description of Work: We use Kentucky Termite & Pest Control for pest control services. They were here a month ago. I have a quarterly contract with them and they come every month.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Response from Franklin Pest Solutions
Member, Thank you so much for taking the time to share your thoughts on your experience with us! It means a lot. It is truly an honor to provide consistent service to you. Thank you for your continued business. We're always here for you! Your friends at Kentucky Termite

CAROLE R.
12/2011
5.0
pest control
  + -1 more
We have used them for many years and we are very pleased with them. There have been no problems at all. We would use them again and we would recommend them.
Description of Work: We use Kentucky Termite & Pest Control for pest control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Response from Franklin Pest Solutions
Member, Thank you so much for taking the time to write about your experience with us. We hope you had a wonderful holiday and sincerely appreciate your business! Let us know if we can help in any way in the future! Take Care, Your friends at Kentucky Termite

Chuck K.
10/2007
5.0
pest control
  + -1 more
The men that show up are always neat and very professional. They don t mind answering any questions we have and during the year if there is any infestations to deal with, they will come out and take care of it, usually free of charge. I like the price they give me and I wouldn't use another.
Description of Work: We have them come to spray our 5 bedroom 6 bathroom home on a quarterly basis as part of a quarterly service contract. They initially sprayed for carpenter ants but now spray for all local bugs, including spiders and roaches.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Franklin Pest Solutions
Hi Member! Your words are so appreciated! Thank you so much for your business all these years. We love having you as a customer and look forward to keeping your place bug free for many years to come! See you next service! Take Care, Janelle & your friends at Franklin Pest

JOHN H.
05/2007
5.0
animal removal
  + -1 more
We had a squirrel problem in the attic of our home and they were very prompt and knew what they were doing. This company was great to work with. They were very responsive and came right away. They kept checking back with us until all the squirrels were caught.
Description of Work: Franklin Pest Exterminators set traps for squirrels. They also removed the trapped squirrels. They set the traps in the attic of our 2000 square foot, 2 story home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Franklin Pest Solutions
Hi Member! Thank you for your review a few years ago! We truly appreciate your business and are glad we could be of assistance and give you peace of mind with the animal situation. We'll always be here for you if you need us again! Regards, Janelle & all of us at Franklin Pest

08/2006
5.0
animal removal
  + -1 more
THEY ARE LIKE THE ONLY COMPANY IN OUR AREA THAT WILL DO ANIMAL REMOVAL. THEY DID EXACTLY WHAT THEY WERE SUPPOSED TO DO. THEY GOT RID OF THE RACCOONS. I WAS VERY PLEASED WITH THIS COMPANY.
Description of Work: THEY REMOVED A FAMILY OF RACCOONS THAT WERE IN RAFTERS OF THE HOUSE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Franklin Pest Solutions
Hi Customer! Thanks so much for your review back in 2006! We appreciate your business and will always be here for you if you need us in the future! So glad we could help. Regards, Janelle & your friends at Hammond Pest

08/2006
5.0
pest control
  + -1 more
THEY WERE TO MY HOUSE ON TIME. THEY TOLD ME THE AREAS OUTSIDE WHERE THEY SPRAYED AND WHERE I SHOULD KEEP MY DOG AWAY FROM THE CHEMICALS. SINCE THEY WERE HERE I HAVE HAD NO PROBLEM WITH TERMITES.
Description of Work: THEY SPRAYED FOR TERMITES AND OTHER INSECTS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Franklin Pest Solutions
Hiember! Thanks so much for sharing your thoughts on our services. We're thankful for your business and are always here for you if you ever need us! Take Care, Janelle & Your friends at Franklin Pest

CHRISTINE C.
06/2006
4.0
pest control
  + -1 more
THEIR SALESMAN IS A LITTLE PUSHY BUT THE QUALITY WAS OKAY. THEY'RE A LITTLE PUSHY ABOUT WANTING TO COME IN WHEN WE DON'T THINK IT'S NECESSARY IN THE WINTER. IF THEY EXPLAINED THE BENEFITS BETTER, RATHER THAN SAYING DO IT, IT MIGHT PERSUADE US MORE.
Description of Work: THEY SPRAYED A TIME RELEASE SPRAY INSIDE AND OUTSIDE TO KEEP BUGS OUT.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$75

Response from Franklin Pest Solutions
Member, Thank you for taking the time to write this review of your experience with us! It definitely helps us understand areas where we may improve our services. We've designed our services in specific ways because of how great our products we use are. They typically last about 90 days. The reason for the winter service is to take care of the insects that overwinter in wall voids and prepare your home for the spring blast of insects emerging. This is very well explained our website, which you're welcome to check out anytime. (www.kentuckytermite.com) We customize all of our services to suit your needs and certainly offer treatments only for spring, summer and fall should you feel that would work better for your situation. Our tri-annual service is slightly more expensive than the quarterly plan and the guarantee is not all year 'round, but we're more than willing to keep you happy in whatever way we can. Since your experience with us, we've welcomed some new staff members and a new salesperson. We hope we can show you how we've improved in the future. We value our relationship with our customers more than anything. After all, we're in business because of YOU! So, thank you for your business. Thank you for your review. And we hope to hear from you again soon! Your Friends at Kentucky Termite & Pest Control

Contact information

415 E Elm, New Albany, IN 47150

http://www.franklinpestsolutions.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 2:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control

FAQ

Franklin Pest Solutions is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 2:00 PM

Franklin Pest Solutions accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Franklin Pest Solutions offers free project estimates.
Yes, Franklin Pest Solutions offers eco-friendly accreditations.
No, Franklin Pest Solutions does not offer a senior discount.
No, Franklin Pest Solutions does not offer emergency services.
No, Franklin Pest Solutions does not offer warranties.
Franklin Pest Solutions offers the following services: Structural pest control, termite control and prevention, bed bug control and prevention, mosquito prevention, inspections, VA Loan WDI Reports, IPM services, rodent control, crawling & flying/stinging insect control, preventative maintenance programs, commercial business plans, insect identification, educational resource and more.
animal removal, nuisance wildlife removal, bat control, chipmunk elimination

Contact information

415 E Elm, New Albany, IN 47150

http://www.franklinpestsolutions.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 2:00 PM