Response from Franklin Pest Solutions
Hello. I want to personally apologize for our zoning issues listed on Angie's List. I didn't realize it had said we serviced the area you had requested service in, but the town your rental property was in was in fact out of our service area. I feel terrible for this honest mistake and wish we could have helped you by providing a service for your rental property. Our zones have been corrected on our profile so this doesn't happen again. I was so glad to take your call last week, enjoyed speaking with you, and really thought we could help, but this deal that ran was for a preventative service. After you had spoken to Susan, our office manager, we understood that what you were looking for was more of a corrective service after your tenants had moved out. So, I'm not sure this deal would have been a good fit anyhow, especially since you were preparing to sell the property. Once again, I apologize for our zoning mishap. We sincerely wish you well with the sale of your property. :) My Best Regards, Janelle & All of us at Kentucky Termite