Get matched with top above ground pool installation pros in Morocco, IN

"My positive review for services .... Sorry a bit long but well worth the read I promise I wanted to get my pool cage and screen doors as ready as possible for Hurricane season. I looked at most of the positive recommendations here on Nextdoor. I made a list of the names and did my homework looking up the companies. I read reviews both positive and negative, checked BBB, etc I ended up with a very small list of prospective companies. I called and reached out to all of them in hopes I would hear back sooner than later. To this day only one company stepped up to the plate with a reply ... Jay the owner of Salty Screens, I called on 6/3 and had a very nice talk w/ the owner. He showed up the next day to assess the lanai. I shared my concerns and trouble areas. He explained everything in simple terms for easy understanding. He answered all of my questions. When Jay and I were leaving the lanai into the yard, Jay kindly offered this Disabled Veteran his arm and assisted me in walking back to the house. I was so amazed at his kindness, I mean how many would do this nowadays? If this world had more kind people like Jay, the world would be a much nicer place to live PROS .... 1- Easy to work with, prompt response and turnaround time 2- NEVER tried to upsell services that were not needed or wanted 3- Great reviews, and positive feedback 4- Price was fair, quality materials, offered Veterans Discount 5 - Received work estimate by email in a timely manner, was clear and concise All work itemized with individual pricing 6- Was able to schedule an apt for today 6/6 7- Cas and Travis arrived right on schedule. They were kind, considerate, and careful with my plants. They even kept the fence gate closed at all times ensuring our dogs did not escape when out. They did amazing work, meticulous and clean. They answered all of my questions anytime during the repairs. They even swept the whole lanai when finished. They where the "Dream Team" 8 - I will be adding Salty Screens to my small arsenal of excellent companies to work with. Cons .... Absolutely None"

"This team is very professional and extremely thorough! Nick checks everything and I mean every crook and cranny of the home! We very highly recommend The Young team!!"

"I’ve never in my life worked with a company with such poor communication. I can’t count how many times in the past year I’ve called only to be met with “we’ll take your number and have Dean give you a call back.” Dean hasn’t returned a single call, and it seems no one else can provide any information. Don’t be stupid like us-TAKE YOUR BUSINESS ELSEWHERE. Spring of 2020, Jay-Kem came out to take a look at our liner and repairs that needed made to our liner track. They provided a verbal estimate, and we were told to get in touch toward the end of the season, and they would replace our liner before closing our pool. Around July 2020, I contacted Jay-Kem about scheduling the repairs and getting our liner ordered. I was told several times on several calls that they would have Dean give me a call, only to never receive one, and then finally we were told it was too late and it would have to be done the following year because they couldn’t get liners in due to COVID. No one had even been out to measure at this point. After several more calls and months to try and get measurements done we finally received liner cost estimates in November 2020. We responded to that email with our liner choice and asked how they preferred we pay. After no response for several days, I called and was told we would receive an invoice. Two months later at the end of January 2021, we still hadn’t received an invoice. I called and spoke to John who told us they required $1,000 to get it ordered and wouldn’t accept full payment until they came to install. We paid the down payment and never heard another word from them. We began calling again in the Spring of 2021 to ask if they ever received our liner or placed the order for it, and of course, we were told again “we don’t know, we’ll leave a message for Dean to call you back.” After no call back, I called a week later to ask the same question, and was told they had the liner, but couldn’t give an estimate on when it would be installed, but “THEY’D TAKE MY NUMBER DOWN FOR DEAN TO CALL ME.” What a joke. A month or so later we’re in June and we receive our first call ever FROM Jay-Kem to tell us they’d be out in a week to do our liner-I reminded them of the repairs that needed made as well. The date rolls around, and they sent one young man (this is a 33,000 gallon in ground that needed metal sheeting repairs) who worked a day and a half removing our liner, and no one has been back in 7 days. They’ve left us in the middle of summer with a drained pool, with no liner, repairs to be made, zero communication, and a steel/concrete in ground pool exposed to the elements. Furious doesn’t begin to cover it. On Friday when no one showed up to work, we called and were told they were having a metal piece fabricated that would be done the following Monday or Tuesday. When no one called or showed up by Tuesday, we called again and were told they would be out Wednesday. Guess who never showed up Wednesday? Seriously, don’t be stupid like us. Take your business elsewhere. We certainly will never work with the company again, and hope our unfortunate time with them is over soon. A little communication and professionalism would’ve gone a long way."