It took a few weeks to get a technician out to address the problem. Once he arrived it went well. The technician could not get the problem to occur and it hasn't occurred since. He talked through with me what he was doing as he worked. He did talk through some options regarding conversion from 120v to 220v power. The technician arrived on-time and seemed quite knowledgeable.
Description of Work: Checked out our spa, which had been tripping the ground fault.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$37.5
ruth M.
06/2013
2.0
pool cleaners
+ -1 more
Previously, I have tried to get this man to my house before. His store finally called after I had already contracted with someone else weeks later. I thought that I would try his company again. (Although, I don't know why) I tried to ascertain exactly what I needed to do to ready my pool for a quote and repairs. I was finally afforded a e-mail quote in early May. I was ready to throw money at him as the quote was a good one for the work that I needed done. Upon visiting his store, I was informed that he never sent me a quote even though I had ample proof that someone did from his e-mail address. I wanted to get this process started. Doc was rude and smarmy. If I knew what I was doing, I would not have asked his advice. I am a female homeowner. I feel that if I am ready to contract for copious amounts of money, I should be afforded a minimum amount of consideration. I have not heard from his business, nor do I care to. Doc should stick to detailing cars. I have contracted with another business in town that has been doing very well for me so far. I will not be back to Doc's...ever.
Description of Work: I requested a quote for a major pool repair. I was given a verbal ballpark quote but never received a written one last year. When I inquired the owner said that he was the only one that did quotes and he had not been here this year. Someone obviously stole his truck and gave me an unauthorized quote. I showed him the quote that I had pried from his store in an e-mail from him earlier in the season. Doc acted like he had never seen or written the e-mail even though it was obviously from his business.
Rating Category
Rating out of 5
quality
4.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$10,000
Response from Docs Pool Shed
HAD 3 DIFFERANT APPTS 1 ON MAY 17TH AT 2;30 WHICH SHE WAS A NO SHOW AND AGAIN ON MAY 19 AT 315 AGAIN A NO SHOW AND THE FINAL APPT MAY 22 AT 315 AGAIN A NO SHOW, BUT THE CHICKENS WHERE ALWAYS THERE.THANKS FOR THE REVIEW
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Service Categories
Pool and Spa Service
FAQ
Docs Pool Shed is currently rated 3.7 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:30 PM
Tuesday: 8:00 AM - 5:30 PM
Wednesday: 8:00 AM - 5:30 PM
Thursday: 8:00 AM - 5:30 PM
Friday: 8:00 AM - 5:30 PM
Saturday: 8:00 AM - 4:00 PM
Docs Pool Shed accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Docs Pool Shed does not offer free project estimates.
No, Docs Pool Shed does not offer eco-friendly accreditations.
No, Docs Pool Shed does not offer a senior discount.
No, Docs Pool Shed does not offer emergency services.
No, Docs Pool Shed does not offer warranties.
Docs Pool Shed offers the following services: POOL INSTALATION