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Premier Window Systems Inc

Windows, Roofing, Siding,

About us

Premier Window Systems offers free in home estimates on windows, siding, roofs, gutters and entry doors. We have 5 Project Managers, office staff and 8 installation crews to serve you fast. Our crew members have completed background checks and we are fully licensed, bonded and insured for your saftey. Visit us on our website at www.mypremierwindow.com , call us or e-mail me at joanne@mypremierwindow.com Additional Email - info@mypremierwindow.com Additional DBA Names - R & J Construction.

Business highlights

28 years of trusted experience

Services we offer

Windows, Doors, Roofing, Siding, Attic Insulation, Soffit, Fascia, Gutters & Leaf Protection.

Services we don't offer

Repairs

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.787 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
10%
3
2%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.7
Showing 51-75 of 87 reviews

Brian R.
10/2016
4.0
replacement windows
  + -1 more
Good people and quick service.
Description of Work: Two new large windows replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$3,900

Jeannine M.
06/2016
5.0
replacement windows
  + -1 more
unknown
Description of Work: Premier did an excellent job. Ron (owner) came to our house to get measurements. We originally planned to replace multiple windows, but ending up doing only one- by our choice. Very professional and had no problem with changing contract within the 3 day period. Installers were great - knew what they were doing and performed the installation quickly.
Rating CategoryRating out of 5
Yes, I recommend this pro

asia M.
06/2016
5.0
replacement windows, doors
  + 0 more
unknown
Description of Work: The company did a great job on my windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


james B.
05/2016
1.0
replacement windows
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5

Response from Premier Window Systems Inc
Mr. [Member Name Removed], we are sorry you had a bad experience with Home Depot. Our sister company, R & J Construction did work for Home Depot however, Premier Window System, INC. never has. R & J Construction quit working for Home Depot in October of 2014 because of their issues with customers. R & J Construction was given work orders and could only perform the work that was issued in that order which is why R & J Construction severed their contract with them. The installation crew that did your job in 10/2014 was released right after your job and R & J Construction quit Home Depot at the same time. R & J Construction is not the company that went back out to your home, New Horizon is. R & J Construction was unaware of any issues and was not contacted. If your contract was with R & J Construction we could have had contact with you directly, however it was not and R & J Construction was unaware of any issues. The crew that R & J Construction let go remained with Home Depot under a different company. I did just investigate and they are currently not with Home Depot any more.

Alexandra R.
05/2016
5.0
replacement windows
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Kathy W.
04/2016
4.0
replacement windows
  + -1 more
unknown
Description of Work: This is a follow-up to my original comment about Premier Window Systems. A few days after I commented that I had been waiting 4 months for replacement parts for my windows, which were warrantied by Alside, I went to Premier's office to inquire. The girl there checked my file, couldn't find it, then checked in a drawer and found two bags of parts that she thought might be the kind that I needed for my windows. They didn't look familiar to me, so she said she would ask the window guy when he came in. She said he could come out the next day, Friday, between 12 and 2, or maybe even today. I said I would be in and out today, but would have my cell phone with me so she could call and let me know if the parts were the kind I needed and when the repairman could come out. No call on Thursday. I called around 10:30 on Friday and lo, she said he could come out that day around noon. He did, in fact, come at 11:30, and fixed the windows to my satisfaction. I thought the repairman was professional and skillful, but I wonder how long the parts had sat in the drawer while I waited for the office to call, and I wonder why the office never called me concerning the repairman coming out. I would give the repairman an A, but Premier's customer service a lower rating. I am very glad to have the windows fixed at last.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Premier Window Systems Inc
We apologize you had to wait 4 months for a service on your windows. That is clearly not an acceptable time frame for a service issue. Our goal when we have to order parts is 2 to 3 weeks. Unfortunately when we have to order from the manufacturer we are at their mercy. Still, 4 months is ridiculous. When the parts come in we schedule the service completion appointment and do keep the parts in a drawer until the appointment time. Ronnie did look in the service drawer to see if we had some that we could use until we received your parts. We do have your file, I pulled it to check the dates and times of appointments and parts that were ordered. She did order your parts right after your initial appointment. The manufacturer did delay in sending them and she did pull them from another job to complete your service. I am glad you are satisfied with your service now but am sending you a check for dinner on us for your delay. Please except this as an apology. Sincerely, Joanne Lewis

Thomasina W.
01/2016
4.0
replacement windows
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Brian J.
07/2012
5.0
siding, replacement windows
  + 0 more
These are honest people who will work hard to win your business. You will not go wrong working with them.
Description of Work: Tony and Ron took a great deal of time to understand our needs. They responded to countless email questions, and truly went above and beyond expectations to help us understand what we really wanted in our project. We ultimately decided on Andersen Renewal windows, which can only be installed by one shop in our region, so we couldn't work with them. We decided to send a consulting fee for all the time they gave us as we figured out what we wanted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

LINDA F.
06/2012
5.0
doors, lighting, replacement windows
  + 1 more
Clearly, we would recommend Premier Windows to our friends without reservation.
Description of Work: Our project involved a front door with a side light, a storm door, and patio door with shades between the glass panels.At the business end of the process, the salesman arrived with a presentation of materials, options, and prices. He was very patient and thorough in his explanations; he was especially accessible whenever I called later with new questions. premier was also flexible when I made a change in the design plan. All this created a very positive and accomodating atmosphere. As far as materials and installation, things also went exceptionally well. The doors we selected are obviously of high quality and are still as tight as a drum. Everything the salesman promised turned out to just as he said. The crew was friendly and very reliable. Also, we were very happy with their meticulous finishing pf details. They were clearly skilled and experienced. Service since installation has been prompt and cheerful, even though it was minor. For example, the door hardware on one door had an imperfect finish, and the company replaced it right away. No big deal, no putting us off--just good service.Premier Windows is a first-class operation every step of the way. My neighbor also had them replace a door,and some windows and had equally good results. We plan on contacting Premier again for replacement windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,700

Paula S.
06/2012
5.0
sunrooms, contractors, replacement windows
  + 1 more
They were awesome to work with! It’s a family-owned business. They were very helpful and knowledgeable; what they said about the windows was true. They were very reputable, arrived on time, and did a great job with the installation. They got the job done in a timely manner. They were willing to work with us and their price was decent, actually the lowest that we received out of several other companies. We even purchased a gift for our kids; they helped us pick out the right door for them. It was a good experience overall; they really went above and beyond and I would highly recommend them! The windows also came with the lifetime warranty; we had a problem with one of the windows. They sent out a technician quickly to replace the window with no questions or problems.
Description of Work: They replaced some thermal-pane windows in our back sunroom. They installed three new panels and replaced some rotted wood as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Penny E.
06/2012
5.0
doors, siding, replacement windows
  + 1 more
We had a few bumps here and there during the process, but everything turned out well overall. The work looks good and everything was done completely.
Description of Work: They replaced siding, doors, and windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John K.
06/2012
5.0
replacement windows
  + -1 more
The experience went very well. They aren’t the cheapest, but they did quality work with quality materials. They did an excellent job overall!
Description of Work: Just recently, they installed new front doors for us. About two years ago, they installed some new windows as a subcontractor, which also went well.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Aubria C.
06/2012
5.0
roofing
  + -1 more
They replaced gutters, soffit and fascia. My home is from the 1950’s, so they replaced the wood with vinyl. Overall, the experience was good. The job was done within 3 days. Their price was in the middle. They were very good with cleaning up after themselves. Afterwards, I had a few questions and issues; they quickly came out to take care of it. Almost a year later, just this past June, I had a small problem with the soffit, which they took care of within a week after I called. There were a few things that I would’ve done differently, but overall, they did a good job.
Description of Work: They replaced gutters, soffit and fascia. My home is from the 1950’s, so they replaced the wood with vinyl.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carolinda C.
06/2012
5.0
roofing
  + -1 more
They’re great! Ron Louis, the owner, always spends a lot of time with us and has done so many extras for us. He points out things that need to be done or on’t need to be done, then comes up with the best ways to do them if needed. He also follows up and is very good with keeping in touch. We consider his work to be at the highest level!
Description of Work: They’ve did some soffit work at a rental home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

elena N.
06/2012
5.0
siding, replacement windows
  + 0 more
Tom came out to give us an estimate. He was very detailed and explained everything very well. When he was talking about all of the benefits of the windows and siding I was thinking this will be really expensive. It was not. The old windows were taken out and a new bay window was put in. They replaced all of the trim around the window and stained it along with the seat of the window. It was done in oak. They tore off the old siding, put up new insulation and put up the new siding. While the workers were here the owner came out to check up on things. Nice guy. The house looks beautiful. The work they did was awesome. The best part was they were much lower than the previous estimate we had, and we got much more for our money. Finally we hired a company that did the work in the time they said it would take and everything went smooth!!
Description of Work: We had our front window replaced with a bay window. We had them take off the old siding on our gables and put up new scalloped siding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Premier Window Systems Inc
Thank you for taking the time to rate us. Customer service is very important to us and your kind report shows we are doing our job. Please let us know if there is ever anything we can do for you. Thank you for being a great customer.

Abigail L.
05/2012
3.0
roofing, replacement windows
  + 0 more
The work was great but the cleanup wasn't. The left a mess and had to come back and patch some places and cleanup after the install was done. We had to call them to come back as they thought the work was done
Description of Work: We had our roof replaced, a skylight and some windows at our apartment and windows at our main house.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$2,500

Response from Premier Window Systems Inc
We apologize for the miscommunication. When the roof was done we also installed a sky light. Sometimes when a sky light is installed, debris falls into the interior of the home and the only way we can clean up is by going inside. The roofers do not do the interior work, so we sent a different crew for the finish work. Since this is not your primary home we were asked that we schedule the work to be done by calling her mother and cousin. Again I apologize that we did not communicate with you through the process. We want you to be 100% satisfied, if you have any suggestions on how this can be prevented in the future, or how we can make it up to you , please contact Joanne at 888-599-7455. We are sending you a $50 gift card today so you can have dinner on us. We value you as a customer and thank you for being one of our customers. Please remember, if you need anything, all you have to do is call us. We are here to serve you. Thanks again. Sincerely, Joanne Lewis.

Karan R.
05/2012
5.0
doors, replacement windows
  + 0 more
From the time Ron came and measured and we decided on the types of windows I new I had picked the right company. He took his time and explained everything. There were 2 guys that installed the windows and they did a great job. They were friendly and had to work under rainy conditions. Cleaned up the sight . They were a down home company and did their work with pride and it showed.
Description of Work: removed 5 windows. 2 were big windows. Replaced with all new . Replaced entry and storm doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,600

Response from Premier Window Systems Inc
We are so happy you are pleased with our work and that you felt a home with us. Our goal is your satisfaction. Please remember, if you ever feel that something is wrong or if you just have a question, please contact us right away. We are here to meet all of your needs today and tomorrow! Thank you again for being a great Premier customer.

Carolinda C.
08/2011
5.0
roofing
  + -1 more
They got both done right away and they look great. They are polite employees. Ron is excellent on follow up, the best. They gave us a great price, were really competitive, and worked with us with the price.
Description of Work: They did a roof on our rental property and a roof on our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Premier Window Systems Inc
Thank you so much for grading us on your project. We really work hard to please our customers and are happy when you let us know we have done it right. Please let us know if you need anything at all, we are here to serve you. Sincerely, Joanne Lewis

Osmo P.
07/2011
5.0
insulation, roofing, siding
  + 1 more
I was very pleased with our previous roofing contractor's performance 15 years earlier, but Premier Windows outclassed our previous contractor in every aspect starting with a very thorough inspection and evaluation of needed work and the appropriate recommendations for improvements that were noted and acceptedby us. Premier Windows team was a very organized team, like a NASCAR pit team: everyone knew their jobs and were very efficient in their roles. The entire job was done in 2 days and it was as if they had never been there, for instance I found only 1 nail left behind. A couple days later Premier Window performed a final inspection with me and we noted a few minor items requiring touch-up, which were completed the next day. Overall I don't expect that anyone really looks forward jobs such as roof replacement but this time I feel like our money was wisely and well spent. In fact, Premier Windows estimate was about $1,000 higher than another estimate we received but I feel that we received attention to detail and quality that well justified the extra $1K.
Description of Work: Teardown of old shingles and installation of replacement shingles and related flashings. Improvements to roof ventilation. Also some new siding and replacement of rotted wood.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,100

Response from Premier Window Systems Inc
Thank you for grading us on Angies List. Feedback is an important part of our customer service. Thank you for allowing us to work on your home. We enjoyed working with you and are here for you should you need us in the future. Have a great summer. Sincerely, Joanne Lewis

Sharyn P.
05/2011
5.0
gutter repair, roofing
  + 0 more
My experience with Premier was everything & more than I expected. I couldn't be more pleased with the OUTSTANDING work & service I received from Premier Windows. My next door neighbor loved what she saw & is having her roof replaced by Premier. In the future, I will call Premier regarding new siding & 6 replacement windows. Premier installed a bow window in my living room in 2009. It's BEAUTIFUL..... GREAT people, GREAT service, GREAT company!!!
Description of Work: Premier Windows is a GREAT company!! Sales personnel are extremely knowledgable, courteous & very pleasant. I have a tri-level home that needed a new roof, soffit, facia, gutters & downspouts. Premier fit the bill. The roofers laid drop cloths around the house to catch any nails & debris, tore off the old roof, replaced ply wood, added vents & cleaned up afterwards. This took a day and a half. Excellent work!! The soffit/facia team came, tore off all the old, including gutters/downspouts, replaced any rotted wood & had all new materials replaced, cleaned up & completed in a day and a half. Wonderful job!! The gutter team came in, installed seamless gutters w/oversized down spouts. No gaps, mitred corners, cleaned up & completed in a day. Superb job!! All the installers were prompt, polite, clean cut, dressed well, and drove clean vehicles. They worked efficiently with no wasted time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Response from Premier Window Systems Inc
Thank you Member for letting us back in your home. We loved working with you. We would also like to thank you for referring us. We appreciate the business. Please let us know if we can be of service to you, we are just a phone call away. Have a great summer. Sincerely, Joanne Lewis

Lydia G.
04/2011
4.0
insulation, replacement windows
  + 0 more
Team arrived promptly. Work completed in 5 hours. Waiting on 1 window replacement - arrived w/broken glass. Good clean up. Good customer service.
Description of Work: Windows & attic insulation

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,700

Sharyn P.
10/2009
5.0
replacement windows
  + -1 more
The whole experience was great. The sales person knew his product, made suggestions to fit our needs & our window was delivered 2 weeks earlier than expected. The install team took extra precautions in & outside of my home. They were dressed appropiately, clean & worked together in harmony. After installatiion was completed, they cleaned up so well, I never would have known they were there. I was shown the operation of the window, given our paperwork with all information we would need & told to call if we had ANY questions at all. This has been the best experience I've ever had when dealing with contractors. They will be first on my list.
Description of Work: I had a 5-lite Bow Window with end operators installed in my living room. My home is over 30 yrs old & a new window would give more attractive curb appeal. I can't believe what a difference in & out a new window made.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Premier Window Systems Inc
It was a pleasure working with you on your new window. I know you have already called us back for more work and we really appreciate your dedication to us. We won't let you down. Thanks again, Joanne Lewis

JANICE T.
08/2009
5.0
replacement windows
  + -1 more
SALES REP CAME TO THE HOUSE FOR MEASUREMENTS, AND SAMPLES OF WINDOWS. VERY NICE PERSON AND POLITE. HE KNOW HIS BUSINESS. WINDOWS WERE ORDERED AND INSTALLED APRROX 3 WEEKS LATER. BEAUTIFUL WINDOWS. I AM VERY PLEASED WITH THEM. THE INSTALLERS WERE CLEAN AND FRIENDLY. **Update on June 18, 2012: They?ve been fantastic. I?ve recommended them to four other people that live in my complex. They?re not the cheapest, but I feel like I get what I paid for. In the winter time, I don?t have any drafts coming through the windows at all.
Description of Work: REPLACE WINDOWS IN MY KITCHEN AND BEDROOM

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

Response from Premier Window Systems Inc
Thank you for your kind words. Working with you was a pleasure for us as well. We would love to serve you in the future. Sincerly, Joanne Lewis

Barbara R.
08/2009
5.0
doors, replacement windows
  + 0 more
I was very impressed with the quality of R & J's workmanship. A few days after installation of my windows, the installer stopped by to see if any more caulk was needed. He recaulked one of the windows because it wasn't "perfect." About a month later, I purchased two storm doors from Lowes and since I had such good luck with this company, I requested that someone from Premier Windows, (R & J Construction) install the doors. They also did a really good job installing the doors. I'm very pleased with their workmanship and also their work ethic. The woman I spoke with on the phone to set up installation times was very accomodating and called after installation to ensure that I was satisfied with the installations. I am the secretary for a townhome association and I've checked into some fo the window installations. Some were more expensive and a couple were cheaper. However, the cheaper ones looked cheap...and were not triple pane. and the caulking was terrible. So, I'm happy that I selected Premier Window Systems (R & J Construction).
Description of Work: Installed two triple pane windows in my dining room and two storm doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,062

Response from Premier Window Systems Inc
Thank youfor your kind words. You know where to find us if you need anything. Sincerly, Joanne Lewis

Michael D.
07/2009
5.0
roofing
  + -1 more
They were very professional and punctual, and went out of their way to get help in repairing structural problems in the garage. This is one of the best companies I have worked with. I recommend them highly.
Description of Work: Premier tore off the old roof and installed a new one. They also installed new fascia all the way around, and installed new gutters. They installed new trim on part of the roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Response from Premier Window Systems Inc
I would like to thank you for your kind words. You are very important to us and your satisfaction is our goal. If you need anything in the future, please let us know. It is a pleasure to serve you. Sincerly, Joanne Lewis

Contact information

7390 Broadway, Merrillville, IN 46410

http://www.mypremierwindow.com

Service hours

Monday:
7:30 AM - 4:00 PM
Tuesday:
7:30 AM - 4:00 PM
Wednesday:
7:30 AM - 4:00 PM
Thursday:
7:30 AM - 4:00 PM
Friday:
7:30 AM - 4:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Windows,
Roofing,
Siding,
Doors,
Gutters,
Insulation,
Finished Carpentry and Woodworking,
Landscaping - Lighting,
Skylights,
Unfinished Carpentry,
Sunrooms and Patio Enclosures,
Lighting

FAQ

Premier Window Systems Inc is currently rated 4.7 overall out of 5.

Monday: 7:30 AM - 4:00 PM

Tuesday: 7:30 AM - 4:00 PM

Wednesday: 7:30 AM - 4:00 PM

Thursday: 7:30 AM - 4:00 PM

Friday: 7:30 AM - 4:00 PM

Premier Window Systems Inc accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, Premier Window Systems Inc offers free project estimates.
Yes, Premier Window Systems Inc offers eco-friendly accreditations.
Yes, Premier Window Systems Inc offers a 10% senior discount.
No, Premier Window Systems Inc does not offer emergency services.
Yes, Premier Window Systems Inc offers warranties.
Premier Window Systems Inc offers the following services: Windows, Doors, Roofing, Siding, Attic Insulation, Soffit, Fascia, Gutters & Leaf Protection.
Repairs

Contact information

7390 Broadway, Merrillville, IN 46410

http://www.mypremierwindow.com

Service hours

Monday:
7:30 AM - 4:00 PM
Tuesday:
7:30 AM - 4:00 PM
Wednesday:
7:30 AM - 4:00 PM
Thursday:
7:30 AM - 4:00 PM
Friday:
7:30 AM - 4:00 PM