Martin's Custom Remodeling

Mr. Martin's price was reasonable, he seemed knowledgable, and we decided to choose him over other bidders. Unfortunately, he asked for 50% downpayment on the first day, with job to begin in 2-3 weeks after he has ordered materials. Our own experience and all advice on downpayment that one can on internet, including Angie's List (http://www.angieslist.com/articles/ask-angie-what-reasonable-down-payment-contractor.htm), and Attorney General of Indiana (http://www.indianaconsumer.com/consumer_guide/home_improvement.asp), warn against paying more than 1/3 upfront, the recommended schedule being 25% upfront and then partial payments until the job is done. Here is an excerpt from Angie's advice : "A reputable and established contractor should have the wherewithal to purchase enough materials to get the job started without relying on your down payment." I do not know whether Mr. Martin insisted on 50%. He dismissed our offer to justify the need for this amount if it was to cover supply costs. He simply wanted us to blindly trust him while (in the best case) he showed an obvious mistrust for potential clients. We found this unreasonable and unprofessional. Irrational too: he has lost quite a bit of potential business with us and our friends.

Work went very well; we adjusted the plan on the light and they adapted quickly and you cannot tell anything was changed. Workers were courteous and pleasant, while professional.Overall, a positive experience.

I contacted Martin's Custom Remodeling based on reviews on Angie's list. I scheduled an appointment for a few days later. The day of the appointment came, and nobody showed up. I wanted for more than an hour, then contacted the owner to ask if I had the date wrong. I did not. He responded that something had come up at another job that prevented him from coming to my scheduled appointment. I understand when things come up and you have to be late or reschedule, but I was not contacted in any way or made aware that nobody was coming. I just sat at my house and waited for someone who never showed up. He offered to come the next day, but I was busy and said that I could reschedule for Monday. He never responded to that message so I've decided to move on to someone else.

Very personable gentleman. We have an old house that had some problems with floors sagging under the dining room and the front sleeping porch sagged pretty much everywhere. Mike brought in his crew, poured pads for the piers that he put in, put them in under the dining room and the porch. The two wobbly areas that he worked on are now as solid as rock. He finished more quickly than the estimated time. He had mentioned that the foundation needed tuck-pointing (and I agreed) so in the left over time he did the tuck-pointing at no additional cost. I did not address the 'punctuality' in the ratings because on a daily basis that was up to him since I was at work. Overall, punctuality had to have been good or he wouldn't have finished ahead of schedule. Anticipate having the bathroom worked on within the next year and he will be the first one I call to see if he's available.

Martin's Custom Remodeling came and seemed to fix our leaking shower. We don't use the shower often but noticed that there was a leak. He took the shower doors off and another piece that was on the wall. He thought that the water was leaking through the old shower doors. He took the old shower doors off, replaced the piece on the wall as well as the faucet and shower head and recaulked. When we started using the shower again, we noticed a change in color on the ceiling on the floor below our shower. We didn't think it could have water leaking from the shower onto the ceiling but now the discolor is even worse, bubbling has started and now it is dripping whenever the shower is in use. He fixed the ceiling where it was wet before but now it is messed up again. As far as I know, there was no investigation to see if there was a leak in the pipes for the shower.

Mike came on a monday, gave an estimate, and said he would call the day before he comes. He called on Monday the next week and came Tuesday the next day. Got the window done, came back the next day and put in the hand rail. He was right on his estimate. Will have Mike do more work for me when I need it.

I didn't get any other estimates so I am unsure how the price compares.

I absolutely could not be any happier! His price was extrememly reasonable, his craftsmanship is excellent, he stayed on-budget, and he completed the project on schedule. I would most definately recommend him to anyone!

Mike came out and took a look at the job and gave us an estimate. He was very detailed and had seen this type of problem before. He explained what the job would take and gave an estimate of when he would be available to start the job. On that day he did a very fast and excellent job - He removed the old and fixed the seal and replaced/repaired the flooring. Would definitely use Mike again!

Very pleased with service, will use again.

I didn't get a return email or call.

We talked through emails at first then he came to our home and gave took measurements and sent an estimate within a week. It took us awhile for both our calendars to clear b/f he started but the actual work started on Oct 17 and took 5 1/2 days to complete. His ceramic tiling was good but there are some parts of the mosaic/glass tile and molding that aren't quite as I feel they should be. For the 1st day he had a helper with the demolition of the bathroom and then on another day he had another helper to help with the painting and tile - cutting. Overall he did a good job and it looks nice but my husband and I did feel he did cut some corners. I do have to say though that this was our 1st experience dealing with an interior contractor and so haven't had a lot of experience. I was very pleased that he was willing to meet me at Lowe's to order and look at materials -- I appreciated the help. He even found a better choice for the mosaic glass tile than I had picked out. We hope to do a minor kitchen remodel in the future and I would hire Mike again.

Martin's Custom Remodeling rescued us from a remodeling nightmare! Our previous contractor [which we had used in the past] left in the middle of a hired job for what my husband and I assumed was too much for him to handle. The contractor would NOT return calls/texts/e-mails. We were left with 9 areas throughout our home with no electricity. One electrical box cut into the header had over 9+ wires in it... NOT Code! The "new" opening for the electrical boxes were not the same size or leveled evenly on the wall. After months and months of no communication or resolve, I joined Angie's List and found Mike. From the get-go, Mike made a good impression. He responded within in hour or two to my e-mail and even waived his "free estimate" fee for being out of area. Mike was excellent to work with and very professional. Considering what Mike and his crew had to do with our electrical nightmare, our actual bill was not too far off his estimate. Well worth the price considering we now have electrical wires wired down to our basement, within Code, and all lights in our house working! We are so impressed with Mike's work, prices, cleanliness, and attention to detail that we have already asked that he bid another job for us. Martin's Custom Remodeling gets nothing buy high marks from these satisfied customers!

This was a very hard job. Nothing in this place is level or plum so it took lots of time to work it all out, Mike hung in there,finished in three days and it looks great.

We hired Mike (Martin's construction) after the reviews on this list. We are very pleased with his work. He gave us an estimate with a design and the time when he would be available to start. All was done very professionally. The job was done very well, on time and at a reasonable price. He was interacting with us all the time and provided good ideas. We were so pleased that we asked him to do other things in the house that we had been postponing because we could not find an acceptable contractor. When we have another job in the house, we will hire him again.

Mr. Martin came to the house more than once to discuss the job. He then was able to begin the work as soon as the doors were delivered and arrived every weekday at the stated time and worked all day until the job was complete. He called when he realized the front door was too short and made suggestions and listen to my ideas. The resulting solution looks like it was suppose to be that way. He kept the job site and house as clean as possible and never left us with a difficult situation such as an opening with no door overnight or over the weekend. Mr. Martin pays attention to detail and we couldn't be happier with the results.

Mike started on a Monday morning (on a very hot day in July). He had two guys digging the hole when I left. When I returned on Thursday, 4 days later, the window was finished and looked great. He had to buy a couple of bricks to match the 1950's bricks on the outside and the wood paneling inside the basement had to be cut and new trim added around the window. I painted the outside of the window myself and caulked a little where he told me it should be done. I also bought the stain/varnish to cover the new pieces of trim on the inside. The day he opened the hole in the wall he got the window unit in so it was not left open overnight. He was quick and efficient and very easy to work with. I was extremely pleased with the job. We haven't landscaped around the window well yet, but he left a small pile of dirt for us to fill in after the ground around the well settles. His price was much lower than the previous quote I had gotten from another builder. We didn't even have much mess inside the house to clean up. He did a great job at a great price! I had absolutely no complaints!

These are our go-to guys for fixing up our home and they certainly didn't disappoint this time. In fact, after all of their work on the house (kitchen, bathroom, main beam, exterior paint, masonry) this was their best. Everyone in the neighborhood has commented about how much they like the work. Mike is always willing to work within our pretty tight budget, to make suggestions, and to be flexible as the project evolves. He also accepted PayPal. The only few things that very minorly detracted: They initially used play sand to fill the paver spaces, which washed right out. They corrected the mistake and used the polymeric sand that is required. They set-up the paver saw (water) in front of a window on the front of the house. The splatter dried and hardened. They cleaned it up. Mike drew up a contract using 9x9in pavers when we had already discussed using 3x6in pavers. At the end of the job he justly charged more for this and other additions we had requested but I wish he would have included this in the original contract. Considering he charged less than 10% extra for this and the other things we requested after the project started, it is obviously not a big deal. Otherwise, the project went great and on the last day Mike reiterated his guarantee of the work. We highly recommend this company and are considering taking them with us if we ever move out of the area!

Mike was very efficient! Although my husband changed his mind several times on the location of the electrical and cable outlets, Mike continued to adjust to ensure everything worked together. The remodeling area was clean and neat everyday -- made the rest of my house look messy! We appreciate everything Mike did and will hire him for work again soon. He is responsible, caring and dedicated. Good man doing good work.

I've used him so much and I can't remember which job is which. The job went well. I think he was learning on some of the brick work and because we have an older house, it had different mortars than newer houses do so some of it was a little ex-terminal but by the end he was a pro. He is good. I've left a feedback about him before. I would use him again in the future. He would be here in spring to do some work.

He was prompt, on time, courteous, and professional in his work. Definitely a hard worker, and he knows his stuff! We met at Menards to chose materials together, and he knew which pieces could be cleaned up and re-purposed (a mirror and a relatively new faucet) to help cut down on costs, but encouraged us on reliable product lines where it could make a difference in performance and reliability. This was MUCH appreciated. His assistants were not reliable, but Mike was at the site every day until finish. If something unexpected came up, as is typical in older homes, Mike was quick to contact us, let us know what he tried, what needs to be done, and to get quick input before carrying on, but would still work on other aspects of the job in the mean time. For cost savings, we wanted to finish a few details (paint, quarter round installation, towel bar/toilet roll install, etc...) ourselves. I can't speak to his finishing details due to this, which was OUR choice and no reflection on Mike. We found all reviews on Angie's List to be accurate and fair. He's a great, hard worker at a great price, but plan to chat for awhile. We enjoy stimulating conversation with Mike. After very careful inspection, I can say the plumbing was a weak point for him, but he came out and repaired most items free of charge. (Copper lines for a dish washer, reversed hot and cold in shower, did not repair leak in a faucet he reinstalled, and did not secure drain line from garbage disposal to the sink drain line.) But otherwise his work was careful, artfully completed, and he was very tidy. We will need to do very little -if any- prep to finish details. We can't wait to enjoy the work in the new year. Thanks, Mike!!

We removed the carpet and pad and prepped the floor so he could put down the floor. I didn?t interact with him much but I love the work he did and he was always on time. It took longer than he thought it would but he still charged us the same price. We would definitely hire him again to do something else. He was the cheapest around and he was on time, if not early.

They are doing a great job. We use them all the time. He is very accommodating. He listens to what you want instead of trying to put his thoughts on to you. He is very clean and very neat. He comes on time. He supervises the work men he has. It has been a very good experience all the way. We have used him for many, many, many jobs. In fact, he is already lined up to do some more things.

Mike does a great job at very good prices. He is happy to work with the customer to cut costs (we do the cosmetic stuff, he does the heavy lifting) and is very knowledgeable about all kinds of things (though if you get him started on topics outside of construction, prepare to have a long conversation!). Though there are occasionally things he does (e.g. off-white outlets instead of white) that we find a little annoying, we are generally pleased with his work. We had a few issues with his plumbing, though if something is not done right, he will come back until it is satisfactory. He removed the main beam of our house while we were out of town and we came back to find a much more solid house and not a single new crack in the plaster. For a hundred year old house, that's saying a lot about his carefulness. My husband's and my first house is a "fixer-upper" and I think we would be bankrupt or the house would have collapsed on us without Mike's services. He's even testified in a lawsuit on our behalf. Our dog even loves him (because he brings treats!). If you have any projects around the house, he will get them done!

I call them if I have any remodeling to do. He advised me about what we need to do and I went out and bought and he and his crew installed it. He came back and finished up the painting and that was a door and a lower level. He has also done kitchen remodeling and those are the things that he does. We had a roof leak and he found it, fixed it and had to remodel the office which was done marvelously. I can?t give you high enough claims for him and he has reasonable prices which is important. Anyone that hires him is going to get good service.