Martin's Custom Remodeling

Very good punctuality! Fence repairs excellent! New Fence Installation excellent! I would call this person again.

We called them to replace a sagging gate along a fence. He replaced it and anchored the supporting beams in concrete so the sagging will not happen again. Because his work was so good, we increased the job to have him replace and level a portion of our deck. The deck sagged by over 6 inches where it hangs over a ravine. The leveled it and replaced all the decking in that area. Again, because the work was so good, we increased the job again to replace more decking. The finished product is amazing. We could not be happier. Furthermore, all along the process, he cleaned up the mess and kept all the tools and supplies within the work area. We have frequently had workers who leave stuff all over. Martin's kept the rest of our yard free of debris. My husband is an engineer and knows lots about construction. He is very impressed with Mike's work and ability to solve problems. The quote was fixed price, and exactly as promised.

Started on Monday, worked three days steady and completed before holiday. Charged exactly what was quoted with no problems.

I could not have been more pleased with Mike's work. This is the second major project I have used him for--the first was constructing an enclosed 10' x 17' sunroom/porch--and both projects exceeded my expectations for quality of workmanship at a reasonable, affordable cost. The small solarium that needed replacement had been installed from a kit when the home was built. The first estimate to replace exactly what was there, although reasonable, was simply more than I could afford. So Mike and I worked together to create a new design--for less than half the initial cost estimate!--and I actually love the new addition even more than I did before! It's much higher quality than the solarium was, and has taken that area from a pretty-but-useless space to a beautiful, functional seating area! I absolutely LOVE it! MIke is honest; he says what he does and does what he says. He stays within the cost and timeframe he promised; cleans up his mess daily; has courteous helpers, and even brought treats for my dogs every day. I highly recommend him.

Mike installed soffits and facia on my home and did a great job. He took care to do the job in a manner that offered both the advantages of new materials and yet is consistent with the character of my mid-century ranch style home. I appreciate the job he did.

I struggled with writing this review for a long time as I don't like to take work away from anyone and I don't like to say negative things about any person. Mike emailed me twice wanting me to write a review. That being said, I would not let this guy near my house again. He did not listen to my instructions and I was sure he was ignoring me most of the time when I was expressing my concerns. He was unwilling to watch instructional video for the tub install and tub was broken and scratched up during install. The tub is totally caulkless and the water is channeled by flanges. One corner of these were also broken and I am not sure if the tub is channeling the water correctly or whether I will discover water damage later. The toilet was redone 5 times due to leaks and is still not right. While watching him on the 4th attempt, I saw that he did NOT know how to glue pvc correctly hence, the leaks. The toilet was to be moved so that the door would open with out hitting the toilet. Even though I asked him to dry fit before putting in the new plumbing, the door still hits the toilet unless the tank top is pushed off center and as far to the right as it will go and the flush handle has to be angled down. I expressed my dissatisfaction and he told me not to center the tank top and to angle the flush handle. I also voiced my concern on the unevenness of the tile. He said it would not be noticeable after grouting. I knew the floor would not be level but, I did expect it to be flat. Every tile is at a different height. He did not use the tile spacers correctly and I have diferently sized grout lines. Trying to get the tub in without taking out some corner beads, he completely destroyed my closet and the corner beads still had to come out. 2 of the shelf supports were missing and I had to remind him several times that the side panels would need the bottom adjusted because they were out when the tile was put down. He put two in without doing this unknown to me at the time. I did catch the middle one and it was adjusted. When I put the shelves back in the closet I discovered this and they had to taken out, adjusted and put back. Every piece of moulding he installed was split and his 45 degree miters did not even meet. His caulking is a joke. I spent hours removing caulk that I asked him not to put in around the tub enclosure. Things that should have been caulked were done poorly and hit and miss. His drywall work was bad. Many hours of rework had to be done. The door he replaced was a nightmare. He ruined the first one and had to buy a new one to replace it. Did not put the hinges in the same place on the second door and tryed to patch the jam. Had to be redone and it was time consuming. The door latch was goudged out and had to be reworked with wood putty and redrilled. When removing door hardware to paint the door I discovered that there was not a screw that was predrilled or in straight . The door does not open all the way due to dragging on the floor. He adjusted for this several times and the bottom and top of the door are not flat but peaked. The medicine cabinet is bowed and in a bind due to poor install. All the drain work had to be redone.Did not install escutchen on toilet water supply as I asked. The first tub faucet would not shut off so, I asked him to install another and that I would pay extra. He did not install properly and I called him back. After some time of dicussion and disagreement, he informed me that he was NOT going to spend 2 or 3 hours fixing it. That was the last straw. I asked him if he had tested the shower plumbing after the faucet replacement and he said yes-no leaks. I paid him in full just to get him out of my house. Luckily I checked before using the shower as there were 3 leaks. He used an old used brass fitting at the shower arm and the fitting at the valve was actually missing internal parts and the oring was split. Replaced all the shower plumbing. He is very rough and kicks and beats things into place and man handles everything. He spends longer trying to figure out how to get around doing things the right way than it would take to do it the right way. It doesn't have to be done right if it is going to be covered up.He borrowed several of my tools, broke or damaged them and did not tell me. Broke my ladder by standing on the paint tray. Did not tell me. Used every surface available as a work bench resulting in scratched up toilet lid, scratched granite on the vanity, flower pot on the front porch with tile and wood and drywall pieces,etc. Used my buckets because they were handy, did not ask. They were my paint mixing buckets but, now they are trash buckets. Used my new stainless kitchen sink to wash tools with thinset,drywall mud, grout,etc.,instead of the basement facilities. Used my loveseat as dirty coat and tool storage and there is a tiny hole in the side of the leather. Leaned on my dishwasher to tell a story with tools in his back pocket and scratched it up by the handle. He threw and tossed tools with total disregard and was totally clueless as how to treat peoples houses. He did cover the floors with blankets but still managed to get water and drywall mud all over my kitchen floors and cabinets. He is a bull in a china shop. He chipped the toilet, scratched up the vanity mirror, chipped the paint off of vanity and closet by kicking with boots,etc. I have pvc glue and primer everywhere. He did not have reliable help,probably, because he treated them like crap! When he did have help, they were not dressed to work. ie:lightweight loafers, leather jacket. I am attaching pics (if I can figure out how) to back up this review. I could go on but, I am only allowed so many words in this reveiw and just thinking about this hot mess is exhausting.

Horrible! A no show for our scheduled appointment and no call or text or anything to apologize. Beware!

Mike is wonderful -- simply terrific. I was very concerned about costs, and I chose to do almost all of the shopping myself, and Mike was fine with that. He was here every morning about 8:30, and he even brought treats for the dogs. His work is very professional, and he has a good eye for how things are going to work. He always contacted me if there was a problem (I was at work while he was at my home), and he cleaned up every day. I want to emphasize that, as with all remodeling, things likely don't go as quickly as we think they will. But Mike manages all of the challenges and last minute surprises very well. Mike always communicates and gets back to me right away. We use email, text, cell phones to stay in touch. His rates are very reasonable, and just knowing that I can trust him to manage the project while I'm out is very reassuring. Mike isn't about flash and bluster -- he's about hard work and getting the job done. Oh, and I should mention that he rushed over at 7:45 one morning to help me cut a hole in my deck to get my cat un-stuck. He went above and beyond that morning! I'll be using Mike again -- definitely. There's one more bathroom and a kitchen to finish!

Excellent. On time, good communication, quote was firm, no extra charges. We had a couple of things we needed to have changed and Mike was right on it. Extremely satisfied and will use again.

Mike was contacted in March by me to set up a time to have him come out and give us an estimate. He got back with me after I emailed him in a timely manner and was very personable when he came out to do the estimate. We made a deal that I would have all of the supplies here at the house and he would just have to install everything after gutting the kitchen. He ended up going and picking the cabinets up at the store for me because I didn't have a trailer big enough, so that was nice. I think that the finished product looks very professional and I (and my wife) are quite please with the new kitchen. There were a couple of things we added after the contract was written, like the installation of a new door to the kitchen, and Mike was fine with that and did a great job on it. Mike's only downfall was that there were a few times when his help wouldn't show up and he would have to put things off due to this, which slowed down the completion of the project. At the time he was working on our kitchen I think he may have had one too many jobs going at the same time and he had to skip our house some days to go work on another job. Again, I am pleased with the quality of work but the timeliness could have been better. I would recommend Mike Martin to other Angie's Listers.

Very punctual and professional. I would happily use him again for any other handyman service that I might need in the future.

went well. a couple of minor issues that were quickly resolved (had to move gate latch inside and replace a cracked board) He did a great job on leveling the fence since we had a few sloping spots. Also came up with an idea to angle one back corner panel to avoid a tree that bowed the old fence. After inspecting the fence and finding a cracked board he was there within an hour and replaced it. He also made the gate himself. My wife and I were very pleased with the work that was done.

Still never heard from him.

HE SHOWED UP THAT MORNING DUGE OUT THE WALKWAY LEVELED OUT THE GROUND AND PUT UP FORMS TO POUR CEMENT. THE NEXT DAY POURED CEMENT AND FORMED THE WALKWAY.

we are very pleased with the job that they did.

I didn't like the quality of the work and it wasn't what I expected. He's on Angie's List and I don't know what he's done to other people but we weren't that satisfied. It was really disappointing.

Frustrating that I had to keep calling to get someone interested in getting our business...should be the opposite. To be fair, this wasn't the only case where a contractor appeared too busy to return our calls or seem interested in quoting our roof, window and sump pump system repairs this spring.

We called Mike to quote the house because he is rated pretty good in Angie's List. Late February/early March 2013 we invited Mike Martin in to discuss his taking the job because his quote was reasonable and he had done work in the area. In the interview I one of main the questions I asked Mike was if he had crews to handle the job. He said yes?that he had two. He said we could expect to have the job done two weeks after the materials came. The job was completed (or Mike said the job was competed and left) on May 24th. On 3/19/13 we signed the contract and gave him a down payment. The tear off started and we soon found out that the gables and chimney studs were rotton and had to be replaced. We OKed an estimate and MIke's guy started the work. Then the rain started and since Mike had not covered the open gables we started with leaks. Water streamed in our living room and garage causing a lot of stress in the house. When the rain stopped and the areas secured Mike fixed the damaged drywall and ceiling areas free of charge but we were unhappy that these areas were left exposed. Then the siding crew showed up. There were four of them and they seemed to be competent and responsive. They started work and we were hopeful that the job would be done quickly. During this period there were several days that were forecast for rain but it never did. I was told by one of his workers that they were taking "inside" jobs because it looked like rain. I am a business owner and understand that you need to keep the cashflow going but this happened at least 12 days in the "working days" of April leaving us wondering if we were forgotten. It turns out the crew had other siding jobs going on in Flora. It was in this time that I found out that this crew was not Mike's crew. They told me that they were a Loy Quinn crew. When I asked Mike he said he had to let his crews go...that he could not find good workers. Then one Saturday morning I was informed (surprised) the custom siding Mike ordered had run out and the crew was moving on. We still had a lot of the house to finish. He said they wasted material and that this crew typically ordered more material then they needed then took the rest back to keep the return cash (Loy Quinn customers beware). They told Mike he was an idiot in front of both me and Mike and told me "the old man does not know what he is doing." Mike just stood there and said nothing. Mike made me walk around the house telling them things that I thought needed fixed. I thought Mike was walking with us to back me up when I asked for some sloppy-looking work to be fixed. Out of the 15 things I asked to be fixed this crew debated, contested and declined to fix 13 of them. Then did a half assed job on the three things they fixed (again, Loy Quinn customers beware). Mike just stood there and said nothing. I guess I figured Mike planned to take care of those things later so I let them go...what else was I going to do? So we were waiting another 2 weeks for siding. When it came Mike had one guy working on it that he let go a few days in. Then it was Mike and a new guy finishing up. It was done in about 2 weeks but I some areas were still spotty. Mike sent me a text saying "Done" and I said not yet. I sent him images of the sloppy-looking work I still wanted fixed - from the first crew and a few of his newer sloppy work. We exchanged texts and he said there was no pleasing me and that he would knock $400 off and if I did not pay him he would put a lein on my house. My attorney said if the work was 90% done and this was such a headache to take the deal get rid of this loser. I agreed and did that. I told Mike I was frustrated that he did not tell me he had lost his crews since it seemed that this happened before he started the siding project and it was one of the main things I asked him. I'm sure he will respond that I was hard to work for and that I am too picky?I wish I could post pictures of the sloppy work?but at the end of the day he was not forthcoming to me about his crews and acted very unprofessional, litigious and combative as things got worse?instead of working to help make the customer happy.

He came by himself and he seemed alright. I just can't remember anything outstanding.

Work went well. Fence looks great and is good and solid now so we don't have to worry about the dog or cat anymore.

We were very nervous about taking on such a big project and, being new to the area, did not really have too many people who could recommend contractors. We mainly got names from A's List and I was especially impressed with the information about Mike's company since we are hoping to add a sun room in the near future and someone had reviewed one that he had done. Mike and his guys were really good working around my nervousness about electrical work (they didn't do anything electrical while we were out of town) - but also had a good time teasing me about my nerves, which in turn made me become more comfortable with what they were doing. They did a great job & somehow managed to turn a really ugly kitchen and awkward hall/entry area into a lovely workable space. All areas are so much more usable and the flow of the kitchen, hall, laundry, entry are much, much better. We have used him again for other projects (see those reviews too) and will have him come out again - hopefully next summer - to do the sun room addition. We recommend him without any hesitation.

The new room is fantastic! We couldn't imagine the house any other way now since this is one of the most used rooms we have. Mike and his guys did a great job as usual. They've done several projects for us and we've been happy with all their work.

Work quality was very good. Mike takes pride in the quality of his work and the value he delivers to his customers.

It's hard to get an A-rated Angie's List contractor to your house - they are in high demand! But Mitch was finally able to work in the installation of my front storm door, and he didn't leave until it was perfect. He didn't even want to charge me $75 - I offered it because he spent extra time making sure I was happy with the installation. And he always returned my emails, no matter how booked up he was. I appreciated that.

After interviewing and obtaining quotes from six different contractors, we elected to use Martin's Custom Remodeling. Mike Martin's quote wasn't the lowest but certainly wasn't the highest by a long shot. After informing Mike he had the job he insisted on coming out one more time to go over the job details so we were all completely clear as to the job to be completed and the materials to be used. Once that was completed we agreed upon a schedule. Mike was very flexible and adjusted his job schedule to work around scheduled appointments we already had in place as well as appointments that came up unexpectedly during the remodel process. Mike and his crew were very professional and friendly throughout the entire job (about four weeks). We were impressed with the fact that cleanup occurred without exception every single day they were on the job. If Mike ran into any issues he would quickly let us know by speaking to us personally. No issues went unresolved and any issue that did arise was very minor in nature. No surprises throughout the process. We have already spoken to Mike Martin about fencing and other work for a second home we own. Mike was quick to survey the job site and provide me with a quote that is very competitive. When we're ready to do that job we'll call on Martin's Custom Remodeling. We highly recommend Martin's Custom Remodeling.