Knox Services

Roofing, Siding, Gutters,

About us

Knox Services is a full-service exterior contractor specializing in all roofing systems, siding, gutter, and masonry. We have been family owned and operated out of Lafayette, IN since 1966. Our services extend to residential and commercial customers in Tippecanoe and surrounding counties. We provide professional recommendations with a customer service focus. We are dedicated to provide you with the level of service that all of our customers deserve. That is why we only use quality materials such as GAF and Owens Corning, along with exceptional workmanship on our installations. Knox Services is Insured and Bonded as well as GAF Master Elite and GAF Master Select certified contractors for both commercial and residential properties. Give us a call for a free consultation at 765-413-6226.

Business highlights

58 years of trusted experience
Women Owned & Operated
Family Owned & Operated
Emergency Services Offered

Services we offer

Roofing - Asphalt Shingles, TPO, Metal, and EPDM-Rubber, Siding, Gutters, Masonry, Full Needs Evaluation.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.962 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
5%
3
0%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 51-62 of 62 reviews

Lorie S.
10/2015
5.0
roofing
  + -1 more
unknown
Description of Work: Knox Services was wonderful to deal with. They replaced my very old roof on time and the estimate given to me was exactly what Koh Knox (owner) told me it would be. The Knox team worked all day and cleaned up every scrap from the old roof before they left. I would definitely recommend them to anyone interested in replacing a roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,993

Debra S.
08/2015
5.0
roofing
  + -1 more
unknown
Description of Work: We highly recommend Knox services. They had difficulty with providers and sub contractor's ability to provide materials in a timely manner, hence the "B" for punctuality. ThIs is a company marked by integrity and excellent customer service. Their work was top notch!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Jessica T.
06/2015
4.0
roofing
  + -1 more
unknown
Description of Work: Installed new shingles, including removal of original layer, repair of leak, and installation of roof vent. Also installed three new construction windows. | |The owner is the one who came out to give the estimate and was very knowledgeable about roofing and his products. The re-roofing job was done in a timely manner and for the stated price. My only complaint regarding the work was the fact that my landscaping took quite a beating. I would recommend them for roofing services. | |However, I would not recommend them for window installation. Despite our efforts to ensure that they understood we wanted entirely new windows and not just replacement windows, the wrong thing was ordered. This put us back to square one and meant the original estimate was too low. We got the original estimate for everything in Sept and it was November before they finally came to install the windows - during which time we had to keep contacting them to find out what was going on. When they finally did come, they ran out of some of their supplies by the third window and were planning to just go without (meaning we would have hardly any insulation or flashing on that window). Luckily, we caught them in the act and made them go get more supplies. It wasn't until I was gathering information for our taxes in February that I realized one of the windows was not eligible for the energy rebate, even though we asked for energy star rated windows. Very unhappy about that.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from Knox Services
HI [Member Name Removed], I appreciate your candid review, it will help us serve our customers better. There seemed to have been some indifference's between the contract and our verbal agreements along the way. I thought we had resolved the issue at time of closing the job. My apologizes. Please give me a call so I can make it right. Your business relationship matters. -Koh Knox

Carol B.
03/2015
5.0
insulation, roofing
  + 0 more
.
Description of Work: Roof and insulation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Rahnae N.
03/2015
5.0
roofing
  + -1 more
unknown
Description of Work: I had them roof my house and my in laws home. They were very professional and kept us informed. I would use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gorman G.
12/2014
5.0
roofing
  + -1 more
unknown
Description of Work: All around great to work with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Brian B.
10/2014
5.0
roofing
  + -1 more
unknown
Description of Work: Replaced roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$17,500

Yan Z.
10/2014
5.0
roofing, siding
  + 0 more
unknown
Description of Work: They fixed the vinyl siding and the water leak in the roof. Great job and pleasant people.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Nicole H.
10/2014
5.0
gutter repair, roofing, siding
  + 1 more
unknown
Description of Work: After attempting to find a roofer we liked for nearly a year, we found Knox working on a roof in our neighborhood. The guys were friendly and my husband got the contact information. He spoke with the owner, Koh, who was very friendly and personable. The quote given was reasonable, and we liked the idea of a family owned company. When they were able to come out, the guys working removed our existing shingles and put on the new architectural shingles in the same day! Before working, they covered my landscaping and afterwards they cleaned up their mess. There was a bit of a delay to get the fascia done, but we later learned it was because they had to order it. Overall, we are very pleased with Knox and have already recommended it to friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$8,200

Anne W.
05/2014
5.0
roofing
  + -1 more
unknown
Description of Work: Knox Services put a new roof on our house. From the first contact, by phone, through the whole process, they were professional, efficient, and gave top quality service. Our main contacts were Koh Knox and his operations manager. Both were very knowledgeable, courteous, and gave thorough answers to our questions. The roof was completed in one day, and while you may not think of a roof being beautiful, this one is! We highly recommend Knox Services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Robert L K.
01/2014
4.0
roofing
  + -1 more
roof repair
Description of Work: I used KNOX SERVICES

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

$1,200

Stan M.
11/2012
5.0
roofing
  + -1 more
Very Well
Description of Work: Knox gave professional advice on what was needed and a very completitive bid to do the work. When selected they did everything included in the bid on time and were very clean during the process. They picked up materials every night. They answered questions and provided a great warranty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30,000
    • 1
    • 2
    • 3(current)

Contact information

2632 N 9th Street Rd. Ste A, Lafayette, IN 47904

http://www.knoxroofs.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Siding,
Gutters,
Skylights,
Chimney Repair,
Insulation,
Masonry

FAQ

Knox Services is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Knox Services accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Knox Services offers free project estimates.
Yes, Knox Services offers eco-friendly accreditations.
No, Knox Services does not offer a senior discount.
Yes, Knox Services offers emergency services.
Yes, Knox Services offers warranties.
Knox Services offers the following services: Roofing - Asphalt Shingles, TPO, Metal, and EPDM-Rubber, Siding, Gutters, Masonry, Full Needs Evaluation.

Contact information

2632 N 9th Street Rd. Ste A, Lafayette, IN 47904

http://www.knoxroofs.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed