Knox Services

Called Wilkinson, bone dry, honest abe, dk, Knox ect... First 3 companies listed met me on site said they would get measurements via satellite. They ghosted us. No bid, wouldn't return calls. Our roof is hard, we get it, but cmon. Knox came out, tried to ghost us when their peeps went on vacay, but returned my follow up calls, came back out, measured, and didn't miss a beat going fwd. They did what they said, paperwork is all professional, they communicated during the entire process, they went out of their way to plz us, everyone involved performed well ...and they did the job in 14hrs!!!! I was told 2-3 days by everyone else. As far as contractors go, Knox was perfect in my experience.

Great job - Great follow up and customer service - Thank you - YES we would call them again for roofing advise and help. Thank you again

My experience with knox was extremely disappointing!it started out good but they were so unprofessional and dishonest that i regret ever hiring them!its a long story but what it comes down to is that i needed a leaking window repaired and in order to do that the siding had to be replaced as well.somebody came out for an estimate and then i never heard anything after that until I received a bill.instead of scheduling a time and access the window through the house,they came onto my property at one point ,accessed my deck which is is up high so it took some climbing to get up there I guess and fixed the wi dow and siding.So i was unaware of the work being done and the charges were unreasonable.I tried to find out why they did that but thats just how they operate I guess.I payed my bill but I will never hire them again!!! Ps:this was 4 years ago and i just got a text message to leave a review...

I don't live in town (we rent out our house in Lafayette), so I think it was a bit slow in the beginning to get coordinated as to when they were looking at the house and when the job would be done. Other than that, their communication was fabulous. I love that I can call and talk to a person (either Brooke or C'Koh) as opposed to playing endless phone tag (like with other service providers that don't have sufficient office staff - IT MAKES A DIFFERENCE, PEOPLE). They were also great about using email (whoa, it's almost like it's the 21st century or something) to send invoices and keep me updated on the progress. They did a great job, even upgraded the windows without charging me for the difference! In the end, the price was less than they originally estimated. And the roof isn't leaky anymore!! Would DEFINITELY use them again.

They were prompt and very polite. Their service was excellent and they came very quickly. We will use them in the future and recommend their service.

No problems. Mr. Knox came out and talked with us a long time. His large team got the job done fast and cleaned up nicely. He came recommended by a friend we trust and we are thankful for that recommendation.

It went very well. All the workers were pleasant and professional in their interaction with our family members. The work performed was completed in the time frame provided to us, and their clean up was excellent. I was impressed there was no loafing by anyone. I would use this company again and would also recommend them to others.

It was done quickly. The workers were fine. I found a few very small pieces in my flower bed surround, but that can be expected.

Was very pleased with quality of work, materials. Sky light replacement was great. Repaired interior leak damage as well.

Roofing was needed quickly in preparation for winter and it was done quickly. Gutters and siding took some time to get done but since this was not a current residence Knox was able to use this as a filler job between their other jobs. At one point communication was not being returned so I talked to Koh Knox personally and he apologized and asked for a second chance. After that discussion his communication greatly improved to what it should be. There were some siding, insulation and gutter tasks that were done incorrectly but when pointed out to Koh, they were fixed and I was not charged for the fixes. There were a couple of changes along the way and I do not think I was price gouged for the additional cost. I did end up with a very good job and gained a good friendship with Koh Knox along the way.

It's a very good company actually. We're going to hire them in the spring to do the roofing for us. They are the best in our area as far as I know.

Excellent work, much improved over the existing flashing, should last a long time

I am totally satisfied with the job that was done by your crew including your carpenter. The crew was great to work with through to whole process. They did everything that you & I had discussed, kept me informed on the progress, & answered any questions I had on the job they were doing. They explained to me that none of the shingles that were removed were nailed in the 'nail strips' properly. They were able to basically tear off the roof by hand leaving very few nails to remove from the decking. I watched as they installed the new shingles with 5-6 nails per shingle as is suppose to be done. The roof looks fantastic. The place was cleaned up every evening & was spotless when the job was finished. You will be getting my recommendation to use Knox Services.

very happy with the work they did for us- Good quality and reasonable price. Koh is very knowledgable and honest.

Knox Services performed an exemplary job! They stand out as a company that prides top quality work at a fair price with emphasis on customer satisfaction. We will use them for all of our roofing and exterior services. It's refreshing to hire a company that will ensure the job is done correctly. We worked with Jon Vogel. Jon did an outstanding job listening to our needs/requests and clearly detailed all the work to be performed in the quotation and made sure the work was completed to our satisfaction. Communication skills plus! Everything was up-front, no surprises. Once the crew was scheduled, they performed the work very quickly (finished in a few days). Tony and his crew did a fantastic job and again communication was great. Each day the crew ensured the job site was cleaned up. Jon, Tony and the crew exceeded my expectations. I would strongly suggest you consider Knox Services for your roofing/exterior work. We are very satisfied and will be a repeat customer.

Originally, the Knox quote was a couple hundred dollars higher than the low bid; however, Koh Knox presented us with a no-nonsense and very professional bid and when asked, he reduced his price to meet the competition. We were exceptionally pleased with Knox as outlined below. Knox started around 8:am and finished with the roof job around 7:00 pm. Could tell from the beginning that the roofing group was well led and very professional. Completely tore off 1 - 3 layers of old shingles( some 20 to 30 years old we believe) , replaced with GAF HD Timberline and all necessary under-layments. Knox also replaced 3 water damaged pieces of roof board, cleaned up every bit of scrap and every member of the 5 person crew was kept very busy the entire day by an excellent group leader. We were very pleased with the overall roofing job and have already recommended Knox to one party and will readily do so to others. Knox had their sub, Guys and Gutters, come a couple of days later which gave us time to clean and paint fascia and other gutter trim boards that hadn't been done in years. Gutter Guys installed gutters and downspouts in about 1- 2 hours and we were every bit as professional as the Knox roofers. Another great job !!!!!

The young man was very knowledgeable and professional. He came up with ideas and suggestions to solve some problem areas. His estimate was in line with two others I had done. I had a difficult time choosing among the offers and finally let my husband make the choice. I feel comfortable in recommending this provider and am confident he would have done an excellent job.

Not only did he fix the leak area but checked everything else out on the roof and found two other things that could have become potential leaks. He was polite, quick efficient and very nice to work with. I would certainly hire him again if needed, I was very impressed by his service and his reasonable price. And he had to travel quite a ways to get to my house too.

Koh Knox was timely, friendly, and responsive to all our questions. Knox services showed up on time, cleaned up the site well, and was very easy to work with.

He goes above and beyond on the job. We had an issue come up during the roofing and without hesitation he came back and fixed the problem. It's a top notch company. He's conscious. Personally, I wouldn't go anywhere else. He gets the job done and done properly.

At the end of our contract, Knox completed the roof in excellent fashion. On time and a job well done. Considereing I was in construction before, Knox gave me nothing to complain about. During the bidding process, John bought to my attention items that needed attention: a window, siding, chimney issues. I also added items I thought would be great to have completed. Knox added these additional items at a very reasonable price. While the work was going on, the workers were very pleasant and friendly. This job was for my elderly parent home so this was greatly appreciated. I highly recommend Knox for roofing and other needs.

Because of the cold weather it took another day to finish the job. Overall it has been done nicely including the clean up.

Could not have asked for a better experience. We contacted Knox Services based on an Angie's List article in the monthly magazine which highlighted another barn project completed by Knox Services in which an Angie's List subscriber noted their positive experience. We had a very old barn which was in severe need of painting and preservation of the old wooden barn siding. We consulted with them to see what could be done to "save" our old barn. Their representative came out and gave us a very detailed plan of what they would do, we received a detailed estimate to be done and then proceeded with the project. We consulted with them on color selection and we were provided with samples to make our decision easier. Our old barn was re-sided with aluminium siding, new doors added, windows repaired, trim etc all sided with small repairs where needed to fix bad wood. The team from Knox Services was prompt and polite with excellent communication during the project as to time frame and progress. We are very happy with the completed project. We will definitely use Knox Services again if a project comes up and highly recommend them to the others!

The quote process was the best of all the companies we had visit us. Koh came in and was very low key, answered all my questions, and was very patient with the follow up questions we came up with. The crew was very professional and courteous. The job took about a day and a half, and when the crew left on day two there was no trace of them ever being there other than a new roof! We also viewed several houses with the same type of shingle we were interested in, and that helped us confirm the type and color without reservation or concern of making the wrong choice.

We called 4 different roofing companies to get different recommendations as to the work we wanted done. In addition to roof replacement, we needed to have water damaged cedar siding replaced where it met the roof; to have a chimney removed that was no longer in use and gutters needed readjusting a joints to be resealed. Koh Knox (owner) met with us and provided us with the best and most cost effective solutions out of the 4 total estimates we received. Koh is very knowledgeable and professional. In addition, Koh has a diligent and hard working crew. Our job took two full days. The crew arrived early each morning and worked through until the early evening and kept everything around our house tidy. After the roof inspection, the crew came back and added some finishing details. Our roof looks great and we are very pleased with the quality of workmanship. We will definitely call on Knox Services again.