Brenneco Plumbing

Highly recommended!

all went fast

unknown

unknown

unknown

unknown

unknown

unknown

unknown

unknown

unknown

great!

unknown

Eric from Brenneco put in our iron filter and water softener back in January. Because we were spending a lot of money with them, they let us do payments over 90 days. Then we had Garrett come back in April to install our reverse osmosis drinking water system. Both Eric and Garrett were great professionals and knowledgeable in their jobs. Garrett, being the newer plumber, acknowledged when he didn't know something and called back to the shop to ask. The drain under the kitchen sink turned out to be falling apart so Garrett replaced all of it with no additional cost to us. Brenneco also gave us a price break on the RO system and subsequent rerouting of water lines so that all our water went through the conditioning system. We got bids from Culligan, Aqua Systems, and Kinetico, and Brenneco came in with the lowest bid (and that was before the price breaks). They are also licensed plumbers, which made me feel more comfortable with all the work this large system entailed. Their Hellenbrand conditioning systems came highly recommended, and are made in the USA. I will definitely use Brenneco again whenever we need plumbing work done, and would highly recommend them to others. Thanks, guys!

I was pleasantly surprised at the price, for the work that was done and the quality it was done- and by a master plumber. He did a great job. My wife dealt directly with the man- I never met him, but he seems to have left a pleasant impression.

Every aspect of this business is prompt - from the initial phone call to the quick appointment to a return call. The serviceman was 2 minutes early. That's prompt. A new gas line was needed for a new clothes dryer. The service person carefully routed the line for the most effective and least length needed. He installed the on/off lever with safety first meaning that closed was in the down position so that if someone or something fell against the lever it would move toward close instead of open. He installed the fittings for the line at the dryer and when we discovered that the appliance company had not included the dryer side fittings, he had those in the truck as well. When done, we both left the home. When I returned I thought I faintly smelled gas. I called the office, concerned that I was being paranoid, and he returned within 30 minutes even though it was past the end of his day. He confirmed and found the problem in a faulty thread (css - corrugated stainless steel) on the line tap. He said he had never seen a bad one before. I know it sounds awful to have this sort of failure but I was reassured on the quick response and the fact that an actual cause was found and fixed. I felt confident that I had hired technically the best personnel possible. What I didn't like was the price, labor at $150/hr, and the fact that though the work and materials were detailed on the bill, the cost for each of those items was not. So, did I get a break on the parts and service or not? Every customer likes to feel that they've been cut a deal and that emotional aspect of the sale was not met. For a major project, I would rehire based on the quality of service. For a small item, I might look for a less costly solution.

Four hours and $400 later the job was done. Business must be tough now. Get a quote on ALL work before ANY work is done. I've got a big gouge mark in my wallet.

Our water softner stopped working. It was 10 years old and we had purchased it at Menards. I called the company listed on the owner's manual and they informed me that they no longer manufactured the make or model. I knew there was a possibility that I might have to replace it. I called Brenneco about 9 AM on September 7. The receptionist explained their service call fee and how that would be rolled into the price of the repairs if I had them complete the repairs. She then told me they could be at my home at 1 PM the same day. The technician, Eric, had the problem identified within 10 minutes. He not only fixed the problem but checked the rest of the system out and was amazed at how old the system was and the great condition it was in. He was wonderful! These are the only plumbers I will EVER use.

The technician and I looked at all of the options. After going into detail about what it would take to temporarily or permanently fix the chronic problem, I decided to have him cut off supply to the water softener in the garage and thus, the pipes that go through the attic of my house. I had hard water during the winter, but he explained in detail what it would take to re-attach the pipes so I'd have soft water for the rest of the year. He also explained how they could move the water softener indoors to prevent pipes from freezing at all. He really seemed to know his stuff.

I called randy beacuse of a water leak in our bath room he came over and helped me investigat the source of the leak and didnt even charge me I thought that was very kind of him.

The company was very punctual with regard to showing up on time. However, I thought their estimate was on the high side. They wanted around $1000 to replace the water heater, which was higher than other estimates. I also wanted a high-efficiency water heater and this would have added another $300. Ultimately I did the work myself for less than half this. I'm sure they do good work, but you will probably pay for it.

Exceptional! On time, efficient, clean and professional. Expensive comparitively, but the job was done correctly.

I have worked with this company for the better part of 15 years and as usual their service and attention to detail was second to none. Chris Voglund > Owner @ Artisan Electric

I was very impressed with the professionalism of the service and quality of workmanship. Brenneco was very upfront with the costs involved and my bill detailed every work item that was performed. There were no surprises, just quality work.

Very well. Extremely professional, but more important to me, they treated my home as though it was their own and didn't leave a mess for me to clean up.