ARS / Rescue Rooter Lafayette

They are reliable and I have used them for several things and have been satisfied with the service.

They have done a great job for me on all of the things that they have done for me. They are great compared to other companies I have had out before. They provide a great value and they are very quick to respond every time.

I have had a great experience with this service provider. Their service plan is about 1/3 the price of what other companies would charge me, they provide a great value. I feel that they do not try tell sell me on anything and I have been very pleased.

ARS took over the old company that provided my service. They had not called me regarding my service contract. I had to call and remind them. We agreed on a day and time. They came on a different day. It turned out OK, but I was not impressed.

They came up with a different solution then the other companies that I got estimates from. They gave me only ten days to make of my mind to get the discount they offered. I didn't really like that tactic so I didn't go with them. They were much cheaper than other companies, but I was a little nervous to go with them with such short deliberation time.

They did good work; I have nothing against their work. It was just an awful lot of money, but I know it s comparable to other plumbing companies. I had no problems with the people that were here to do the work. As far as I could tell they used the thickest, top of the line PCV pipes. They were a little slow on returning phone calls. They were here when they said they would be and got the work done relatively close to when they said they would. There were a couple delays due to weather. I would use them again.

We have been their customers for years. We have an annual maintanance agreement and they are basically the only company we have ever used for as long as I can remember. They are professional and prompt and they call when they are on their way.

They are very fast and very punctual!

They were professional. They did an excellent job. They cleaned up after themselves. They put the air conditioning in. They were here for about an hour.

They did an excellent job. They went above and beyond. They put a new chimney flue in so I could run my gas water heater directly into the flue to save me on gas and they didn't even charge me for it.

The experience was horrible. I would never want to take an estimate from this company again. I'm glad that I decided not to use this company for the work needing to be performed. ($5,000)

They are prompt with their service. They come within the time they say they will and always call ahead to make sure you are there. When the work is finished they also call to follow up to make sure everything went well. I will continue to use them for work in the future.

They've done all of our heating, air conditioning, and plumbing now for 30 years. We have never had a problem with them. They have been very reasonable and very prompt. They are always very easy to work with. We will continue to use them in the future.

I've had them for several years now. However, I'm considering switching to another company because of their punctuality. They have been between two and three hours late. I don't blame the technicians of this, but I think the company needs to do a better job of scheduling.

A couple of days after it was installed, I wasn't getting any air. I called them and they came out to fix it. It was the wiring that had been installed incorrectly. They fixed it at no charge. They were real apologetic and took care of the problem.

I have an annual membership with them, and have been very satisfied.

Nice, and looked at my sewer and told me what was wrong with it, i.e., it had tree roots.

They were a very nice company to work with. Their prices were very reasonable and they have very good deals.

Before this work was over, I was over $800 which is an absurd price for a little tiny fan. They did a terrible job with installing it; there are wires all over the place. The man that came out couldn't properly get in to do the work because of the area that it was in. He spent almost his whole time blowing the leaves out, but I had already cleaned them out previously. The whole installation job was just terrible. I would never allow them on my property again.

They are very professional. I would use them again.

They were on time and very professional. They also checked other plumbing fixtures and gave us an estimate on replacing a water heater.

Did a good job! They had to bring a second piece, but they were very thorough and professional. They cleaned up well. I would use them again.

I forgot to give them the coupon for 15% off, I called them a couple weeks later and they told me that unless I gave them the coupon at the time of service, they could not authorize it.

We called on Sunday, they came out, and the system was installed on Monday. They are courteous, clean, and they are usually there on time. If they are going to be late they will call. They call a half hour before to let you know that they are on their way.

They very hard working and come when they say they are going to be here. They office personnel are excellent.