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Mccool's Flooring Outlet

Carpet Sales and Installation, Flooring Sales and Installation, Hardwood Flooring Sales and Installation,

About us

Has stores in Kokomo, Carmel, and Avon. Kokomo and Avon open at 9am through the week. Kokomo phone is (765) 453-3039 and Avon's is (317) 272-9435. Carpet pricing is bundled carpet, pad, take up and disposal of exsisting. Based on sq. footage. Main Office Address - 333S 00EW, Kokomo, IN. 46902. Additional DBA - McCool's Carpet Inc

Business highlights

58 years of trusted experience

Services we offer

Carpet, vinyl, laminate & hardwood flooring sales and installation, custom window treatments sales & installation.

Services we don't offer

Hardwood refinishing, installation of flooring purchased elsewhere.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.8158 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
8%
3
5%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 126-150 of 158 reviews

DANIEL & AMY R.
07/2016
5.0
carpet installation, ceramic tile
  + 0 more
unknown
Description of Work: We had new tile and carpeting. McCools was great with their advice in the store and the contractors they recommended to install the carpet and tile were superb!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Don R.
02/2016
5.0
hardwood floor
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$4,000

JOHN & PATRICIA S.
11/2015
4.0
carpet installation
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$2,600

Emily M.
08/2015
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: Carpet & linoleum installation

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Robert C.
07/2015
5.0
carpet installation
  + -1 more
unknown
Description of Work: Purchase and installation of floor tile for two bathrooms, hallways, and kitchen/eating area. Also purchase and installation of carpeting in all bedrooms. In-store selection experience was excellent; they were very helpful throughout the purchase process. Installers were professional, friendly, and punctual. We plan to use McCool's for future carpet replacement in the living areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Monique M.
04/2015
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: Well. Good support in store as far as selection. Timely estimates. On time delivery

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas S.
04/2015
5.0
carpet installation, flooring contractor
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bill L.
03/2015
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: Carpeted family room. Excellent quality product and service. People you can trust!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Katheryn S.
02/2015
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: The price was comparable to the big box stores. The guys who layer the carpet were great. If they weren't great, we liked that we could go directly to McCools for remedy instead of a contractor that works for the big box store. Painless experience!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Dale A.
02/2015
4.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: After purchasing the house, we pulled up all the existing carpet and decided on new carpet in the main living area and three bedrooms and vinyl in the laundry and work room behind the garage. We selected McCool's because it was local and the prices were similar to what we had paid earlier in the year for carpet installed in our previous house in Ohio. | |The salesperson at McCool's was very helpful in explaining the various products so we could select ones that would not show seams after installed and hold up to traffic from pets. They sent two different individuals to perform the measurements, one for carpet and one for vinyl, at two different times. The vinyl was installed by one individual who did a great job laying it out so the pattern was equal at both sides of the rooms. The carpet was installed the day before Thanksgiving and there was a crew of about five installers so it could be completed in one day. All of the individuals, salespeople, measurers, and installers were professional and friendly. | |The only reason for a grade of B for responsiveness is that we were told it would be about 4 weeks before the carpet could be installed -- which was great because we wanted to paint the interior first. But after 6-7 weeks after ordering the carpet I had to call them to find out when the install could be arranged and on that call it was scheduled. I'm not sure how much longer it might have been if I had waited for McCool's to call me to schedule the carpet installation.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$6,000

MIKE & DONNA W.
02/2015
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: removed and replaced the living room carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Cheryl H.
02/2015
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: McCool's installed new carpet in the master bedroom and Master closet. They were easy to work with and showed up on time both for the measurement and knstsllation appointments. Mr McCool recommended where the Seams should go but ultimately he let me choose.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
2.0
punctuality
5.0

Yes, I recommend this pro
$2,600

Cynthia N.
12/2014
5.0
carpet cleaners, carpet installation
  + 0 more
unknown
Description of Work: Put new carpet in great room and stairway. They did a nice job. No complaints.

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Rebecca H.
06/2012
4.0
carpet installation
  + -1 more
See above.
Description of Work: We had carpet installed in most of our house. The carpet is not such that it shows black spots where ever there is high traffic. It can be cleaned but it looks bad again very quickly. McCools has agreed to replace the carpet in two of our rooms that have the most traffic. We are please that they are willing to compromise with us and recognize that this carpet was not the right type of carpet for this area.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$10,000

LISA V.
11/2011
5.0
carpet installation
  + -1 more
see above
Description of Work: Replaced carpet in family room. Staff very professional and helpful in selecting of samples. Installation was quick and professionally done.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Glenda M.
07/2010
5.0
carpet installation, ceramic tile, flooring contractor
  + 1 more
WONDERFUL!!
Description of Work: Old carpeting removed and new installed in large family room and two guest bedrooms.master bedroom, hallway and living/dining room New ceramic tiles in front foyer, two bathrooms and kitchen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LISA V.
07/2010
4.0
carpet installation
  + -1 more
See above
Description of Work: Replaced carpet in family room. Very punctual, professional and cleaned up after work was done.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

William A.
05/2010
5.0
ceramic tile, hardwood floor
  + 0 more
They did an excellent job!
Description of Work: They did our tile floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

LAURA K.
04/2010
5.0
carpet installation
  + -1 more
They did a great job!
Description of Work: installed carpet in bedroom and hall

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

RYAN B.
01/2010
5.0
carpet installation
  + -1 more
Everything went well.
Description of Work: We got a piece of carpeting that we had binded for the use of a rug.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0

Yes, I recommend this pro
$1,100

Jane K.
06/2009
5.0
carpet installation
  + -1 more
We were satisfied with his work.
Description of Work: He did the carpeting for us.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

PATRICIA W.
12/2000
3.0
flooring contractor
  + -1 more
I PURCHASED LAMINATE FLOOR FROM THIS COMPANY. 3 TIMES THE FLOORING WAS DEFECTIVE AND COULD NOT BE INSTALLED. I WAS TOLD 2 MONTHS AGO THAT FOR ALL MY TROUBLE HALF OF THE PRICE OF THE FLOORING WOULD BE REFUNDED. I HAVE YET TO SEE THE MONEY. I UNDERSTAND THAT IT IS COMING FROM THEIR DISTRIBUTOR. THAT WAS LAST WEEK.
Description of Work: MCCOOLS SUPPLIED FLOORING AND PUT ME IN TOUCH WITH AN INSTALLER.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
3.0

$1,600

John C.
06/2000
5.0
carpet installation
  + -1 more
VERY NICE FOLKS, THEY CAME ON TIME AND DID A VERY NICE JOB
Description of Work: CARPETING IN OUR UPSTAIRS BEDROOM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LISA L.
04/2000
5.0
carpet installation
  + -1 more
THEY DID A VERY NICE JOB ON ALL SALES AND INSTALLATION. THE CARPET THEY INSTALLED IS SO VERY NICE. WE ARE VERY HAPPY WITH THE WORK THEY HAVE DONE.
Description of Work: CARPET SALES AND INSTALLATION ALONG WITH FLOORING

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LISA L.
04/2000
5.0
flooring contractor
  + -1 more
THEY HAVE DONE A GREAT JOB. THEY HAVE A GREAT VARIETY TO CHOOSE FROM AND A VERY NICE STAFF. WE ARE VERY HAPPY WITH THE SALES AND INSTALLATION.
Description of Work: FLOOR COVERING SALES AND CARPET INSTALLATION

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

333 S. 00 E.W., Kokomo, IN 46902

www.mccoolsflooring.com

Service hours

Sunday:
Closed
Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 5:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Sales and Installation,
Flooring Sales and Installation,
Hardwood Flooring Sales and Installation,
Ceramic Tile,
Carpet Cleaning,
Window Treatments,
Oriental Rug Cleaning,
Upholstery Cleaning

FAQ

Mccool's Flooring Outlet is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 10:00 AM - 6:00 PM

Tuesday: 10:00 AM - 6:00 PM

Wednesday: 10:00 AM - 6:00 PM

Thursday: 10:00 AM - 6:00 PM

Friday: 10:00 AM - 6:00 PM

Saturday: 10:00 AM - 5:00 PM

Mccool's Flooring Outlet accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Mccool's Flooring Outlet offers free project estimates.
No, Mccool's Flooring Outlet does not offer eco-friendly accreditations.
No, Mccool's Flooring Outlet does not offer a senior discount.
No, Mccool's Flooring Outlet does not offer emergency services.
No, Mccool's Flooring Outlet does not offer warranties.
Mccool's Flooring Outlet offers the following services: Carpet, vinyl, laminate & hardwood flooring sales and installation, custom window treatments sales & installation.
Hardwood refinishing, installation of flooring purchased elsewhere.

Contact information

333 S. 00 E.W., Kokomo, IN 46902

www.mccoolsflooring.com

Service hours

Sunday:
Closed
Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 5:00 PM