Richard Lancaster has been in the Hot Tub/Spa, and Pool Repair business for over 18 years. When it comes to professionalism and service levels, we are unmatched in the region. For the best of the best, contact Lancaster Services for all your Hot Tub/Spa, and Pool filter, pump and heater repairs.
Me. Lancaster was extremely knowledgeable and was able to apply his skill set with a minimum level of difficulty. I would certainly recommend Lancaster s services to others, and in fact I have shared his contact information with my neighbor.
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
5.0
Yes, I recommend this pro
doyle J.
06/2019
5.0
fast response professional knowledgeable service
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Karen R.
06/2019
4.0
Mr. Lancaster is very nice, professional and dependable.
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
4.0
Yes, I recommend this pro
Marie G.
05/2019
5.0
Great guy. Super helpful.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Bennie G.
04/2019
3.5
He's a small business and works by himself. If I wasn't there to help he would not have been able to finish the job. Over all the job was finished , took several weeks.
Rating Category
Rating out of 5
quality
3.5
value
3.5
responsiveness
3.0
Yes, I recommend this pro
charles T.
11/2018
5.0
Nothing
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
James G.
11/2018
5.0
Responded quickly. Very knowledgeable about the repair job. Two visits since required ordering parts
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
4.0
Yes, I recommend this pro
clifford g.
10/2018
5.0
i for a refurbished hot tub and needed help fixing the electircal connections. The company i bought it from said 6 weeks. I contacted HA and they found Lancaster. He answered within a couple of hours, made an appointment next day. A 6 week improvement. He had some delays and requested that I wait a day. I would except I already had left work. He understood, said he would do his best. Within an hour, he called and said he would be there at a later time, but that day. I was very happy with his response, his ability to navigate issues and fix the problem. I will use him again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$150
Lisa P.
10/2018
5.0
My hot tub was not heating. I called Lancaster and the next day he was working on it. We encountered a few issues and he worked on the tub in the pouring rain until it was up and running smoothly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Sandie I.
09/2018
5.0
Very nice guy
Rating Category
Rating out of 5
quality
5.0
value
3.5
responsiveness
5.0
Yes, I recommend this pro
Emily S.
09/2018
5.0
Richard is very professional and knows what he's doing. Definitely recommend!
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
$300
Sue F.
07/2018
5.0
Quick response and professional service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$260
Thomas B.
07/2018
4.5
Good work but expensive.
Rating Category
Rating out of 5
quality
4.0
value
3.0
responsiveness
4.0
Yes, I recommend this pro
Jason M.
06/2018
5.0
Had a difficult problem with our hot tub. It took a little while to figure out, but eventually the problem was fixed at a much better price than Watson's bid.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Marc F.
05/2018
5.0
Richard was awesome. He explained the issue and it was able to be fixed on the spot. Price was just right for my budget. I will be recommending him to anyone who needs a hot tub repaired.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
William M.
04/2018
2.0
Charged to check out the job, said he would make repairs and we never heard back from him.
Rating Category
Rating out of 5
quality
1.0
value
1.0
responsiveness
1.0
john eric r.
01/2018
5.0
I have a very old model hot tub. He made several calls and did extra work to find the parts needed to fix my heating element. It took a few attempts to get it right because some of the parts are obsolete but he kept at it until it was working correctly.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Lisa P.
12/2017
5.0
Very professional on time service.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$300
Annemarie W.
10/2017
5.0
Appt was actually moved up from original time slot. The work was preformed and job complete in 1 day. Very pleased.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$525
Sherry H.
10/2017
5.0
Richard provided prompt service, a phone estimate and did a great job!