Lancaster Services

pool cleaning service

About us

Richard Lancaster has been in the Hot Tub/Spa, and Pool Repair business for over 18 years. When it comes to professionalism and service levels, we are unmatched in the region. For the best of the best, contact Lancaster Services for all your Hot Tub/Spa, and Pool filter, pump and heater repairs.

Business highlights

25 years of trusted experience
Emergency Services Offered
Veteran Owned & Operated

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.6116 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
10%
3
2%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.6
value
4.4
responsiveness
4.6
Showing 26-50 of 116 reviews

Kem W.
06/2019
5.0
Me. Lancaster was extremely knowledgeable and was able to apply his skill set with a minimum level of difficulty. I would certainly recommend Lancaster s services to others, and in fact I have shared his contact information with my neighbor.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

doyle J.
06/2019
5.0
fast response professional knowledgeable service

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Karen R.
06/2019
4.0
Mr. Lancaster is very nice, professional and dependable.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Marie G.
05/2019
5.0
Great guy. Super helpful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bennie G.
04/2019
3.5
He's a small business and works by himself. If I wasn't there to help he would not have been able to finish the job. Over all the job was finished , took several weeks.

Rating CategoryRating out of 5
quality
3.5
value
3.5
responsiveness
3.0

Yes, I recommend this pro

charles T.
11/2018
5.0
Nothing

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

James G.
11/2018
5.0
Responded quickly. Very knowledgeable about the repair job. Two visits since required ordering parts

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

clifford g.
10/2018
5.0
i for a refurbished hot tub and needed help fixing the electircal connections. The company i bought it from said 6 weeks. I contacted HA and they found Lancaster. He answered within a couple of hours, made an appointment next day. A 6 week improvement. He had some delays and requested that I wait a day. I would except I already had left work. He understood, said he would do his best. Within an hour, he called and said he would be there at a later time, but that day. I was very happy with his response, his ability to navigate issues and fix the problem. I will use him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$150

Lisa P.
10/2018
5.0
My hot tub was not heating. I called Lancaster and the next day he was working on it. We encountered a few issues and he worked on the tub in the pouring rain until it was up and running smoothly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sandie I.
09/2018
5.0
Very nice guy

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Emily S.
09/2018
5.0
Richard is very professional and knows what he's doing. Definitely recommend!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$300

Sue F.
07/2018
5.0
Quick response and professional service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$260

Thomas B.
07/2018
4.5
Good work but expensive.

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
4.0

Yes, I recommend this pro

Jason M.
06/2018
5.0
Had a difficult problem with our hot tub. It took a little while to figure out, but eventually the problem was fixed at a much better price than Watson's bid.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Marc F.
05/2018
5.0
Richard was awesome. He explained the issue and it was able to be fixed on the spot. Price was just right for my budget. I will be recommending him to anyone who needs a hot tub repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

William M.
04/2018
2.0
Charged to check out the job, said he would make repairs and we never heard back from him.

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
1.0


john eric r.
01/2018
5.0
I have a very old model hot tub. He made several calls and did extra work to find the parts needed to fix my heating element. It took a few attempts to get it right because some of the parts are obsolete but he kept at it until it was working correctly.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Lisa P.
12/2017
5.0
Very professional on time service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$300

Annemarie W.
10/2017
5.0
Appt was actually moved up from original time slot. The work was preformed and job complete in 1 day. Very pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$525

Sherry H.
10/2017
5.0
Richard provided prompt service, a phone estimate and did a great job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Marty B.
10/2017
4.0
Called and he came out the same day

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Delores D.
09/2017
5.0
I was pleased.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Contact information

607 James Drive, Jeffersonville, IN 47130


Service hours

Monday:
8:00 AM - 10:00 PM
Tuesday:
8:00 AM - 10:00 PM
Wednesday:
8:00 AM - 10:00 PM
Thursday:
8:00 AM - 10:00 PM
Friday:
8:00 AM - 10:00 PM
Saturday:
8:00 AM - 10:00 PM
Sunday:
Closed

Service Categories

pool cleaning service

FAQ

Monday: 8:00 AM - 10:00 PM

Tuesday: 8:00 AM - 10:00 PM

Wednesday: 8:00 AM - 10:00 PM

Thursday: 8:00 AM - 10:00 PM

Friday: 8:00 AM - 10:00 PM

Saturday: 8:00 AM - 10:00 PM

Sunday: Closed

Lancaster Services accepts the following forms of payment: CreditCard
No, Lancaster Services does not offer free project estimates.
No, Lancaster Services does not offer eco-friendly accreditations.
No, Lancaster Services does not offer a senior discount.
Yes, Lancaster Services offers emergency services.
Yes, Lancaster Services offers warranties.

Contact information

607 James Drive, Jeffersonville, IN 47130


Service hours

Monday:
8:00 AM - 10:00 PM
Tuesday:
8:00 AM - 10:00 PM
Wednesday:
8:00 AM - 10:00 PM
Thursday:
8:00 AM - 10:00 PM
Friday:
8:00 AM - 10:00 PM
Saturday:
8:00 AM - 10:00 PM
Sunday:
Closed