Lancaster Services

pool cleaning service

About us

Richard Lancaster has been in the Hot Tub/Spa, and Pool Repair business for over 18 years. When it comes to professionalism and service levels, we are unmatched in the region. For the best of the best, contact Lancaster Services for all your Hot Tub/Spa, and Pool filter, pump and heater repairs.

Business highlights

25 years of trusted experience
Emergency Services Offered
Veteran Owned & Operated

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.6116 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
10%
3
2%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.6
value
4.4
responsiveness
4.6
Showing 1-25 of 116 reviews

Joe C.
01/2025
5.0
Richard came out in the worst possible weather and fixed the hot tub. He was great.
Rating CategoryRating out of 5

Joe C.
01/2025
5.0
Richard came out in the worst possible weather and fixed the hot tub. He was great.
Rating CategoryRating out of 5
$1,600

Emmett H.
12/2024
5.0
Mr. Lancaster did an excellent job. He diagnosed my problem. He was very prompt in fixing my problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rebekah B.
11/2024
5.0
It was a great experience overall. I received a quick response and he came and fixed the sauna at the gym I work for very quickly.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mark M.
10/2024
5.0
Richard Lancaster is responsive, honest and affordable.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Tom C.
10/2024
5.0
Job is not started yet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nancy C.
08/2024
5.0
Richard worked on our hot tub. He was incredibly knowledgeable and recognized the problem on our first call to him. He came the next day and verified the problem. He fixed it and really knew what he was doing. We have added him to our list as the person to call when in need of repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Brad G.
07/2024
5.0
Prompt service. Fixed my issue. Easy to work with.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Clifford G.
02/2022
4.5
In a very busy season for him he worked me in and was responsive and kept me up-to-date. And he fixed the hot tub which is the most important

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Aline M.
01/2022
5.0
Very pleasant to work with

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,200

dennis c.
01/2022
5.0
Super nice guy. Easy to work with . We opted to have the original spa pump motor rebuild instead of replacement . Good value and pump did not end up in a land fill . Will use Richard again !

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Blake S.
11/2021
5.0
Richard is efficient and knowledgeable, highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dawn S.
11/2021
5.0
Showed up as they said and were very professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Frank D.
06/2021
5.0
Good communication through the whole process. Price paid was price quoted. Made the repair and has my sauna back up and running.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,176

Keila C.
02/2021
5.0
Richard Lancaster was the most reliable human being we could ever come across. We had several bad winter storms and he showed up every time we needed him to so that all the parents of my daycare could safely drop off their kids. Thank you so much again for all that you did for us!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$225

Sue F.
02/2021
5.0
Very knowledgeable and professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michael S.
01/2021
5.0
Fair and reasonable

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$530

Carolyn Y.
12/2020
5.0
Contacted me right away and got my old infrared sauna working again! :)

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Melody W.
05/2020
3.5
Well, I was told it would not cost over $500, maybe even less and was charged $550. The men did a great job, I just do not understand why it cost more!

Rating CategoryRating out of 5
quality
4.0
value
2.5
responsiveness
4.5

Yes, I recommend this pro

Steven S.
04/2020
4.5
Came out and repaired leaking part. Was friendly and gave good explanation of options to fix my hot tub.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Denise M.
02/2020
5.0
Richard was on time, fast and gave me a very fair price. I would certainly reccommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$50

kyle a.
10/2019
5.0
Very professional. Makes quick work of what I would consider a tough job. Comes when he says he ll be there. Very communicative with me on what the problem was and with possible reasons why it could ve happened. I ll use him again if the need is ever there.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

607 James Drive, Jeffersonville, IN 47130


Service hours

Monday:
8:00 AM - 10:00 PM
Tuesday:
8:00 AM - 10:00 PM
Wednesday:
8:00 AM - 10:00 PM
Thursday:
8:00 AM - 10:00 PM
Friday:
8:00 AM - 10:00 PM
Saturday:
8:00 AM - 10:00 PM
Sunday:
Closed

Service Categories

pool cleaning service

FAQ

Monday: 8:00 AM - 10:00 PM

Tuesday: 8:00 AM - 10:00 PM

Wednesday: 8:00 AM - 10:00 PM

Thursday: 8:00 AM - 10:00 PM

Friday: 8:00 AM - 10:00 PM

Saturday: 8:00 AM - 10:00 PM

Sunday: Closed

Lancaster Services accepts the following forms of payment: CreditCard
No, Lancaster Services does not offer free project estimates.
No, Lancaster Services does not offer eco-friendly accreditations.
No, Lancaster Services does not offer a senior discount.
Yes, Lancaster Services offers emergency services.
Yes, Lancaster Services offers warranties.

Contact information

607 James Drive, Jeffersonville, IN 47130


Service hours

Monday:
8:00 AM - 10:00 PM
Tuesday:
8:00 AM - 10:00 PM
Wednesday:
8:00 AM - 10:00 PM
Thursday:
8:00 AM - 10:00 PM
Friday:
8:00 AM - 10:00 PM
Saturday:
8:00 AM - 10:00 PM
Sunday:
Closed