Their rate was very reasonable compared to other companies. There was a person who had come out to give a quick presentation, and there was no pressure from him. The crew had come out, done the work, and had cleaned up. There was a problem with one window, and they had come out and fixed it at no cost. They had done a good job.
Description of Work: We had used Window World of Indianapolis to install all of our windows earlier this summer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,500
NEIL R.
09/2009
4.0
replacement windows
+ -1 more
We got quotes from many companies, but none of them gave us warranty on the windows. Window World Of Indianapolis Inc gave us warranty and we went with them. They were very nice, courteous, upfront and honest. We checked for them on Angie’s list as well for the ratings they had. We were very happy with them. Out of the other 3 companies we checked one was good. The other two gave us sales pitch, constant soliciting and they would drop the price. However, Windows World was really great. They were upfront, gave us the estimate and did not push us. They let us make the choice and the prices were very reasonable. We were very happy with them. The quality of their work was good except that they had to do the work in stages and this took a little time. They were responsive, but one of their phone numbers wasn’t working. They were usually here on time. Overall we are very happy with them.
Description of Work: We used Window World Of Indianapolis Inc few months ago. They replaced 13 windows in our house. They finished the work in 3 different stages. They first had to order the windows and this took couple of weeks. The first set of 4 windows did not have grips in them. They had to reorder them. They also noticed that the frame had cracked in one of the windows. They reordered that also.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$7,200
Alan H.
08/2009
5.0
replacement windows
+ -1 more
It went very smoothly from start to finish. The saleman Dan was very professional and honest with his product and we had no surprises at the end. Eddie the installer did an excellent job. I would not hesitate to use them again.
Description of Work: Replaced 10 windows with wraps and repaired 3 windows sills.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$4,000
ADAM P.
06/2009
5.0
replacement windows
+ -1 more
It went really well overall. The salesman that came to my house was extremely nice and explained everything to me in detail. The installers did a great job and the windows look fantastic. For the price and quality, I am very pleased.
Description of Work: They replaced 6 windows in my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
JAMES Y.
06/2009
5.0
replacement windows
+ -1 more
They were everything they should be. They were prompt and professional. Our tenant recommend this company and they were wonderful. I also have recommended them to our friends.
Description of Work: They installed 10 windows on one of our properties.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
CHUCK AND MARCIA B.
05/2009
5.0
replacement windows
+ -1 more
We received an estimate that we thought was fair. The windows were ready sooner than promised. The installation took longer than expected. Later our handyman noticed that some of the upstairs windows had not been properly sealed. We called Window World and the installers came back and finished the job. I would recommend them to friends.
Description of Work: replaced all windows in house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
ROBERT S.
03/2009
1.0
replacement windows
+ -1 more
I called Window Word because I saw an advertisement that stated "any size window replaced for $189 installed". When the gentleman came out he measured the window and said it would $325 to replace the small window in my bathroom. He said that the add didn't include everything and he refused to give me the $189 price in the ad. I would never use Window Work or recommend them to anyone.
Description of Work: They came out to look at replacing a small window in my bathroom.
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
5.0
punctuality
5.0
Response from Window World Of Indianapolis Inc
WE WERE SURPRISED TO SEE OUR OVERALL GRADE FROM THIS CUSTOMER DID NOT REFLECT THE REST OF THE GRADES HE POSTED ON THE WINDOW QUOTE. CUSTOMER REQUESTED ADD ON OPTIONS THAT INCREASED THE PRICE OF THIS WINDOW TO THE HIGHER PRICE. WE REGRET THIS SITUATION HOWEVER WE ARE CONFUSED AS TO WHY THIS CUSTOMER THINKS WE SHOULD ADD THE OPTIONS HE REQUESTED TO MATCH HIS OTHER WINDOWS AT NO CHARGE. WE ARE PROUD OF QUALITY AND SERVICE. THANK YOU SALLY SHAKE
DIANE & TED S.
01/2009
5.0
replacement windows
+ -1 more
Best value out there. Professional service and outstanding warranty. Would use again in a heartbeat. Other companies would not compete with the price and one actually left grumpy because they could not come close.
Description of Work: Replaced all windows in home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
JULIANNE E.
01/2009
5.0
replacement windows
+ -1 more
Work was performed in October 2008, and they were prompt, delivered what I asked for after one clarification. The sales person, Dan was good to work with and made sure I received what I needed for the situation. He also confirmed with his boos that an option I was requesting, shaping on the brick mold, was available and they had technicians who could do it. When the installer arrived, I confirmed that the brick mold option was on the order. Since that technician could not do the molding, he removed and installed the windows and another crew came out the next day to do the brick molding. We walked around and inspected each window and they made sure I was satisfied. I will use them again this spring to replace the remaining windows in my house.
Description of Work: Quoted and then replaced windows in my house that had been damaged by a previous contractor.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$3,500
Tom F.
12/2008
5.0
replacement windows
+ -1 more
Sales: We evaluated many companies and decided on Window World due to their excellent price and the quality of the windows which they put in for our neighbor. The sales process went well and the salesman was very helpful in working with us to determine the best combination of packages to not only make it cost effective but to get us what we really wanted. We placed the order on Sept. 30th 2008. Delivery: When we placed the order the contract states that you should expect between four and six weeks for installation and delivery. This was not the case for us. We ended up waiting almost 11 weeks (12/18/2008 install completion). This was no problem but I had to consistently reach out to Window World to find out what was going on rather than them being proactive. That's the only reason I gave them a B for Punctuality. Install: Once the windows were in, Gary Keys and his install team showed up to get everything done. I was a bit nervous about the number of windows which needed some serious work done on them such as removing the wood interior sections but Gary was a true pro. Gary made sure that everything was done exactly right or exactly how we wanted it. The team took their time to make sure they got it done right the first time. Installers like this are what make or break a company and they passed with flying colors. If you get the opportunity to request a crew I'd recommend Gary every time.
Description of Work: Replaced 23 casement windows and one enormous 8 foot sliding glass door in our Tudor home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$13,750
STACEY AND SEAN C.
12/2008
5.0
replacement windows
+ -1 more
They were very easy to work with. They were very helpful. We didn't realize that we hadn't included a certain part in the window contract and they took care of it and added it without an extra charge which was very nice. I would use them again.
Description of Work: They replaced all 13 of our windows. There is a lifetime warranty on all windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$6,000
KEVIN W.
10/2008
5.0
replacement windows
+ -1 more
The old windows and frames offered a bit of challenge to the installers, but they handled it and installed the new ones and made them look like a natural part of the house. To a degree, you get what you pay for with these inexpensive windows, but much more expensive windows are not, in my opinion, worth that much extra money. These are attractive and very functional. Work and product were both very satisfactory.
Description of Work: Replaced 10 windows in a 100-year-old house.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
ROBERT D.
10/2008
4.0
replacement windows
+ -1 more
I like their pricing. I also think that their windows were of good quality. I didn't particularly like the up sell products. I thought it was overpriced.
Description of Work: They came and replaced three windows in our house.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$1,000
Dale S.
10/2008
5.0
replacement windows
+ -1 more
Got quotes from 3 different vendors for windows. Window World was the least expensive. I was a bit apprehensive because of the couple of bad referrals on here, but upon questioning my other bids I started finding a bunch of extra costs. There were no extra costs in the window world quote. They informed me up front that the time frame was 4-6 weeks, but I waited it out. Price was great, and they did great work. Some of my windows were oddball sizes(wide and not tall), and other contractors had priced much more expensive windows. WindowWorld rep recommended I reduce the width of two of my windows by 2 inches and it would drop the price by $125 each...he assured me I would not be able to tell the difference, and I can't. I appreciate his help in reducing costs. Side note: The installers showed up late (12:30pm), both days, but they worked late to make up for it. I didn't mind them being late if I get a superior product, and they provided!
Description of Work: Installed 8 windows in the home. 4 of the 8 were oddball sizes. All were old Aluminum pop rivet windows. Salesman was very knowledgeable told me up front these were going to be a job to replace.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$3,417
Judith S.
10/2008
3.0
replacement windows
+ -1 more
They did a good job. However, some of the plastic stripping between the window frames is now coming off, so I have to call them to come back out and fix that. I have had to make several calls since they have been installed, and it is a process because I always have to speak with a different person. They did not show up for the job on time, and I had to call them about this as well. There is a warranty on the work, which is nice. I would use them again in the future, because they do offer the best price for a quality product.
Description of Work: They replaced twenty windows at my son's home.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
Yes, I recommend this pro
$5,200
RALPH T.
10/2008
5.0
replacement windows
+ -1 more
They did a really great job! They did what they said, and the people were very nice. We had an odd sized half circle window and they were able to replace, even though other companies told me I couldn't. We are very pleased with them.
Description of Work: They put in 17 new windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
RONEE B.
10/2008
5.0
replacement windows
+ -1 more
Excellent. I called and Window World set up an appointment to make an estimate. They came as they said, and got to business immediately. They measured the windows and prepared an estimate within a few minutes. They explained their service, windows, and what to expect. I was extremely pleased with the no-hassle, no-pressure estimate (unlike other companies I dealt with). I agreed to their service since it was far below any competitors. They came about a month later when the windows came in from being ordered, and they were installed in a very short time. The job was professional, the workers were clean, and once again they were down to business with little interference with my plans. I was extremely pleased with the quality of the window for the cost. I had windows from another company a year before but I could only afford a few windows -- the cost was high and the quality, although nice, was not worth the money. Window World's windows are high quality, the same caliber as my other windows, but for about a 1/3 of the cost. I highly recommend Window World!
Description of Work: Replaced three windows, a bedroom, bathroom, and hallway window with new energy efficient, vinyl windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Kim B.
10/2008
3.0
replacement windows
+ -1 more
We had WW come out for an estimate. They were definitely the lowest cost, but I believe you 'get what you pay for.' Their salesman was just very unprofessional. He was very casual and proceeded to tell us how well they are doing in windows, his annual salary, etc. Very strange! We did not go with WW.
Description of Work: Estimate.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
4.0
punctuality
4.0
$5,500
Response from Window World Of Indianapolis Inc
WE DO APOLOGIZE IF THIS CUSTOMER WAS OFFENDED BY OUR SALESMAN'S FRIENDLY MANNER, HOWEVER, WE ARE NOT A HIGH PRESSURE COMPANY. OUR PRICE QUALITY, AND SERVICE AFFORDS US THAT LUXURY. I DO REGRET THAT THIS CUSTOMER CHOSE TO PAY MORE CONSIDERING THAT SHE WILL NOT GET A BETTER WINDOW, QUALITY, SERVICE, PRICE OR WARRANTY FROM ANY OTHER WINDOW COMPANY.(INCLUDING THE GOOD HOUSEKEEPING SEAL WHICH CANNOT BE PURCHASED AND MUST BE EARNED).OTHER COMPANIES COME IN WITH HIGH PRESSURE SALE PRACTICES THAT ARE SOMETIMES MISTAKEN FOR PROFESSIONALISM. WE ABSOLUTELY FORBID ANY HIGH PRESSURE SALES TECHNIQUES BY OUR SALESMAN! WE ARE EXTREMELY PROUD OF OUR COMPANY AND STRIVE FOR EXCELLENT CUSTOMER SERVICE AND SATISFACTION.
Margery C.
09/2008
5.0
replacement windows
+ -1 more
They came out and showed us their products and how they were made. We agreed for them to put in the new windows. So, they went around the house and measured all the windows and sent the measurements to their manufacture. Four weeks later, they called and told us they were in and the next day they came out and took our old windows out and put the new ones in, in less than a day.
Description of Work: Put in 11 windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,710
Maureen T.
08/2008
5.0
replacement windows
+ -1 more
Initially they did a very sloppy job, but when I called to complain, I got the royal treatment. We had initially contracted for them to fix rotten wood around the windows, but they ended up checking all around the all the windows at no charge. A representative came out and admitted that their contractor did not do the job correctly and said that it would be corrected. They immediately responded. They came out and set up a time to fix the entire problem. The only negative thing regarding this company was the first contractor. If I had been treated the first time the way I was treated the second time, they would've had a stellar report the first time. I would encourage people to give them a try because if you are not happy, they will come out and make it right. (I don't believe the first guy works there anymore.)
Description of Work: They installed replacement windows for the south side of my home. We had four windows replaced b/c you have to have a four window minimum.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
SANDRA D & KENNETH P.
07/2008
5.0
replacement windows
+ -1 more
I have not seen the property as of yet, but I do know the tenant was pleased and talked about how professional the person was to show the care and maintenance for the windows. My tenant has been there over a year. I got their info from Angie's List and plan to use them again in the future.
Description of Work: They installed 3 windows at my rental property.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$840
MARILYN H.
07/2008
5.0
replacement windows
+ -1 more
They were supposed to come one day, but they called and said that they would not be here that day. When they did come they did not give me enough notice. They did a good job. I am proud of my windows. They coated all my sills so I would never have to paint them again.
Description of Work: They replaced windows throughout my house, which included the garage, two bathrooms, living room, three bedrooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,825
SUSAN D.
07/2008
5.0
replacement windows
+ -1 more
It went very well. The installer was very good. He arrived on time and did the work very quickly. Also, they had the best quote money wise. The windows turned out perfect. We were very happy with the product and we plan on doing future work with them.
Description of Work: They replaced three windows at the front of our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$825
BRENT W.
06/2008
5.0
replacement windows
+ -1 more
I was very very satisfied with my experience with this company. I am in the contracting business myself, so I am aware that the installers were most likely subcontractors for Window World. Roger, Chris and Jeremy (the installers) were very professional, courteous and I could tell that they had done a lot of windows based on the efficiency with which they installed them. They cleaned up all job-related debris.
Description of Work: Replacement of 8 window plus a large picture window with 2 side window units. All windows trimmed out with aluminum coil stock.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$3,200
RALPH M.
04/2008
5.0
replacement windows
+ -1 more
They were very competent and did a fine job.
Description of Work: They put in two pairs of windows.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Windows,
Doors,
Glass and Mirrors,
Siding,
Egress Windows,
Sunrooms and Patio Enclosures,
Garage Doors
FAQ
Window World Of Indianapolis Inc is currently rated 4.2 overall out of 5.
Sunday: 9:00 AM - 12:00 PM
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 9:00 AM - 12:00 PM
Window World Of Indianapolis Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Window World Of Indianapolis Inc offers free project estimates.
Yes, Window World Of Indianapolis Inc offers eco-friendly accreditations.
No, Window World Of Indianapolis Inc does not offer a senior discount.
No, Window World Of Indianapolis Inc does not offer emergency services.
No, Window World Of Indianapolis Inc does not offer warranties.
Window World Of Indianapolis Inc offers the following services: Replacement windows, siding, entry door & storm doors.