Tish Flooring

WE WERE SELLING OUR HOUSE AND NEEDED TO UPGRADE FLOORING IN KITCHEN AND BREAKFAST AREA. SALESPERSON CAME OUT, WE PICKED OUT FLOORING AND HE GAVE US AN ESTIMATE. WE WENT WITH THIS COMPANY BECAUSE IT WAS ONE OF FEW COMPANIES TO PROVIDE US WITH ESTIMATES AND COULD DO THE WORK QUICKLY. WORKERS RETURNED SEVERAL DAYS LATER AND COMPLETED WORK. THE WORKERS WERE VERY NICE, EFFICIENT, AND MOVED ALL FURNITURE AND APPLIANCES. WE WERE VERY PLEASED WITH THE OUTCOME AND WE GOT AN OFFER ON OUR HOUSE DAYS LATER!

THIS IS THE MOST THOROUGH AND DEEP CARPET CLEANING I'VE EVER FOUND IN THREE STATES! I'VE BEEN USING THEM REGULARLY FOR TWO YEARS. THEY ARE VERY PRICEY, BUT WHEN TRENT LEAVES, I KNOW THE DUST MITES, PET DANDER AND OTHER HIDDEN THINGS ARE GONE ALONG WITH ALL THE STAINS ... IT DOESN'T JUST LOOK GOOD FOR A FEW DAYS, IT STAYS CLEAN.

THIS MAY, I HAD MY ENTIRE HOUSE RECARPETED. I AGAIN CHOSE TO WORK WITH REALTY. THE INSTALLERS WERE WONDERFUL AND DID A QUALITY JOB. THEY ARRIVED AS SCHEDULED AND WORKED VERY EFFICIENTLY. THEY WERE A FABULOUS COMPANY TO WORK WITH. EVERY PERSON THAT I HAD CONTACT WITH WAS A PLEASURE TO WORK WITH. NOT ONLY DID I RECEIVE GREAT SERVICE, BUT THE PRICE WAS VERY GOOD. I RECEIVED MANY ESTIMATES AND THEY WERE BY FAR THE BEST VALUE. I STRONGLY BELIEVE THIS COMPANY SHOULD REMAIN ON YOUR LIST

THERE WERE A COUPLE LITTLE THINGS THAT WE COULD HAVE ASKED THEM TO COME BACK AND DO, BUT WE HAVEN'T HAD THE TIME TO GET THEM BACK. THERE'S A LITTLE BUBBLE IN THE CARPET, AND THERE WAS A LITTLE PLACE IN THE FLOORING WHERE THEY SEAMED AN EDGE IN A REALLY CONSPICUOUS SPOT. WE TALKED WITH SOMEONE ABOUT HAVING THEM COME BACK OUT TO CHANGE IT, BUT WE NEVER HEARD BACK. IT'S REALLY NOT THAT BIG OF A DEAL.

THEY WERE TERRIFIC! VERY PROFESSIONAL, ON TIME. THEY WERE THE LOWEST ESTIMATES OF THREE COMPANIES, BY FAR. VERY COURTEOUS AND ANSWERED ALL QUESTIONS, AND BENT OVER BACKWARDS TO MAKE SURE WE WERE HAPPY.

JIM, THE INSTALLER, WAS METICULOUS ABOUT HIS WORK. HE WAS CONGENIAL AND BUSINESSLIKE. HE WAS VERY EXPERIENCED. HE WORKED SWIFTLY AND FLAWLESSLY. THE FLOOR IS BEAUTIFUL, BEAUTIFUL! IT IS SO EASY TO CARE FOR, AND COMFORTABLE TO WALK ON. EVERYONE THAT SEES IT RAVES ABOUT IT. AGAIN, I AM COMPLETELY SATISFIED WITH MY ENTIRE EXPERIENCE WITH REALTY WHOLESALE.

THE INSTALLERS WERE GOOD ... FAST, POLITE AND NEAT. THE SALES PROCESS WAS VERY FRUSTRATING THOUGH. THEY SEEMED TO HAVE A HARD TIME RETURNING CALLS. THEY DIDN'T FOLLOW THROUGH ON THINGS THEY SAID THEY'D DO, LIKE OFFERING DIFFERENT OPTIONS. THEY RESCHEDULED OUR INSTALLATION WITHOUT TELLING US (I FOUND OUT BY MAKING A SERIES OF CALLS THE DAY THEY WERE SUPPOSED TO BE DOING THE INSTALLING)

IT WAS AN AWFUL EXPERIENCE. THEY WERE SUPPOSED TO ARRIVE AT 8:30 IN THE MORNING AND THEY ARRIVED AT 5 PM, ON A JOB THAT WAS SUPPOSED TO TAKE A SINGLE DAY AND THEY LEFT AT 8 PM. THEY ARRIVED ON TIME THE SECOND DAY, AND LEFT THE JOB AT 8 PM, THEY LEFT BAD SEAMS AND DID A VERY POOR VINYL INSTALLATION JOB. THEY RETURNED A WEEK LATER AND REPLACED THE KITCHEN FLOORING AND REPAIRED THE CARPET SEAMS. I HAVE NOT HEARD ANYTHING FROM THEM SINCE. THEY WERE IN A BIG HURRY TO GET OUT OF HERE, THERE ARE STILL BUBBLES IN THE VINYL AND THEY DIDN'T VACUUM OR CLEAN UP. THEY DID AGREE TO REDUCE THE COST BY $500 AFTER MANY COMPLAINTS. THE PEOPLE IN THE OFFICE WERE VERY PROFESSIONAL, BUT THEY DIDN'T KNOW WHAT WAS GOING ON OUT IN THE FIELD.

SALESPERSON (WES) WAS EXTREMELY ACCOMMODATING. THEY WERE ABLE TO SQUEEZE US IN BECAUSE WE WERE ON A TIGHT SCHEDULE. THE INSTALL CREW DID LEAVE THINGS A BIT MESSY (CARPET FIBERS EVERYWHERE FROM THE INSTALLED AREA DOWN THE STAIRS TO THE FRONT DOOR). THEY DIDN'T SCRATCH OUR NEWLY PAINTED WALLS, BUT DID DISLODGE AN INSTALLED DOOR STOP. BUT THEY WERE POLITE & QUICK (ABOUT 3 HOURS).

THEY WERE THE BEST ON PRICE! THEY FINISHED THE JOB WITH MINIMAL DELAYS, AND WITH VERY HIGH QUALITY OF WORK. THEY DIDN'T CLEAN UP AFTER THEMSELVES INITIALLY, BUT THEY DID COME BACK AND TAKE CARE OF IT AFTER I CALLED. THEY BANGED UP FRESHLY PAINTED BASEBOARDS DURING THE INSTALLATION OF CARPET AND GOT FINGER PRINTS ON THINGS. THEY DID COMPENSATE ME FOR RE-PAINTING OF THE BASEBOARDS. THEY HAVE BEEN GOOD AT FOLLOWING THROUGH AND RESOLVING ANY PROBLEMS.

THEY ACCOMMODATED OUR SCHEDULE AND WORKED AROUND OUR NEEDS. THEY COMPLETED THEIR WORK RIGHT BEHIND PAINTERS WHO PAINTED THE WHOLE HOUSE--THEY WERE VERY CAREFUL OF WALLS AND TRIM AND WE HAD VERY LITTLE TOUCH-UP NEEDED BY THE PAINTERS. THE CARPET (PLUSH) LOOKS VERY NICE, EXCEPT THAT MANY OF THE SEAMS ARE VISIBLE. WE ARE HAPPY WITH THE VINYL, BUT THEY MISCUT THE KITCHEN AND WANTED TO REPAIR IT. WHEN WE REFUSED, THEY DID ORDER ANOTHER PIECE AND REPLACED THE KITCHEN FLOOR. THE WORKMEN WERE CLEAN AND NEAT, AND MOVED THE FURNITURE CAREFULLY. WE WISHED THE SEAMS IN THE CARPET LOOKED BETTER. IN ONE BATH, THEY APPLIED SOMETHING TO THE VINYL AT THE TUB INSTEAD OF CAULK AND THEY HAD TO REMOVE IT AND RECAULK--IT DISCOLORED AND LOOKED DIRTY. IT TOOK QUITE A WHILE FOR THEM TO GET IT OFF AND THE PERSON WHO REMOVED IT SAID IT SHOULDN'T HAVE BEE PUT THERE AND HE DIDN'T KNOW WHAT IT WAS.

JUST LIKE OTHER MEMBERS HAVE MENTIONED, IT'S LIKE PULLING TEETH TO GET SOMEONE FROM THIS COMPANY TO RETURN YOUR PHONE CALLS. WHEN I FINALLY GOT A CALL FROM THE OWNER, HE TOLD ME TO CALL HIM BACK WITH THE NAME BRANDS THAT I HAD SELECTED ELSEWHERE AND HE WOULD GIVE ME A PRICE. GUESS WHAT???? I NEVER HEARD BACK FROM HIM AFTER I LEFT 2 MESSAGES WITH THE INFO.

INSTALLERS DAMAGED NEW BASEBOARD IN ROOM; REPAIR WORK WAS NOT QUALITY WE EXPECTED FROM REALTY CARPET.

WHILE WE EXPERIENCED SOME PROBLEMS THEY DID CORRECT THEM. WOULD I HIRE THEM AGAIN? YES, BUT I WOULD MONITOR THEM MORE CLOSELY.

VINYL WAS INSTALLED IN MY KITCHEN ABOUT A YEAR AGO. I RECENTLY NOTICED A SEAM THAT WAS COMING LOOSE, AND I CALLED REALTY CARPET. I WAS REFERRED TO KENT KEITH. HE SUBSEQUENTLY HAD ONE OF HIS WORKERS STOP AT THE HOUSE. TERRY GILLIS, THE WORKER, REPAIRED THE SEAM IN ABOUT TEN MINUTES. HE WAS VERY PROMPT AND VERY PROFESSIONAL. AND THE BEST PART WAS THERE WAS NO CHARGE! I WOULD NOT HESITATE TO HIRE THIS COMPANY AGAIN TO SELL AND INSTALL FLOORING FOR ME.

HE TOOK MEASUREMENTS AND MADE SUGGESTIONS, BUT I CANNOT GET HIM TO ACTUALLY SEND THE ESTIMATE. I HAVE CALLED TWO TIMES AND STILL NO ESTIMATE. FRUSTRATING.

THE INSTALLERS WERE VERY ACCOMMODATING & FLEXIBLE, GREAT WORK, VERY PLEASED.

THEY WERE VERY PROFESSIONAL, HAD AN EXCELLENT PRODUCT AND WERE VERY PROMPT. I WOULD DEFINITELY USE THEM AGAIN.

THE WOOD CAME IN TWICE WITH THE WRONG COLOR, TURNED OUT THE FACTORY'S SAMPLE DIDN'T MATCH THEIR PRODUCT. REALTY WHOLESALE GAVE ME AN UPGRADE IN FLOORING AT THEIR COST TO COMPENSATE FOR THE DELAY. THEIR INSTALLERS WERE GREAT AND THE PRICE WAS MUCH BETTER THAN I GOT AT OTHER PLACES. IT TOOK ME A LONG TIME TO DECIDE TO PUT IN HARDWOOD FLOORING, BUT THEIR PRICE MADE IT THE SAME COST AS A LAMINATE WOULD HAVE BEEN. THEY DID A GREAT JOB.

VERY REASONABLE PRICING. THEY WERE GOOD.

THEY ARE VERY BUSY AND SOMETIMES IT TAKES THEM A LITTLE LONGER TO GET BACK TO YOU.

VERY POLITE, CAME BACK WITH NO COMPLAINT TO FURTHER GLUE A SEAM. PRICE SEEMED TO BE REASONABLE AND SERVICE WAS PROMPT.

DON GIBSON LED THE GROUP OF WORKERS AND MADE SURE THAT I SAW THE NEEDED IMPROVEMENTS TO SUB-FLOOR BEFORE WORK WAS DONE. EVEN THOUGH THE WORK TOOK LONGER THAN ESTIMATED HE ONLY CHARGED THE ORIGINAL QUOTED PRICE. CLEAN UP COULD HAVE BEEN BETTER AFTER THE VINYL WAS INSTALLED. NEW CARPET HAD CRUSHED REGIONS THAT THEY STEAMED OUT WITHIN TWO DAYS SINCE OUR HOUSE WAS SOLD RIGHT AWAY.

THE GUYS REALLY CARED ABOUT THEIR WORK THEY WERE VERY PROFESSIONAL VERY METICULOUS AND WHEN THERE WAS A PROBLEM WITH THE SUB FLOOR IN THE BATHROOM, THEY BROUGHT IN A CARPENTER AND I THOUGHT THAT I WAS GOING TO BE CHARGED I WASN'T.. AGAIN THE PRICE WAS EXCELLENT.

COMPANY REMOVED OLD CARPETING PRIOR TO PAINTING AND CLEANING. INSTALLED NEW CARPET AFTER COMPLETION OF REDECORATING. RE-TILED AROUND FIREPLACE AND HEARTH. EVERY MEMBER OF REALTY CARPET IS EXTREMELY PROFESSIONAL AND ACCOMMODATING. I HAVE DEALT WITH MOST OF THE OFFICE PERSONNEL AND OWNER. EVERYONE THERE MAKES YOU FEEL LIKE YOU TRULY COUNT. THE CARPET INSTALLERS WERE SWIFT AND DID OUTSTANDING WORK. THE TILE INSTALLERS DID A FABULOUS JOB ON THE FIREPLACE AND HEARTH. ALL PRICING WAS EXTREMELY FAIR. YOU CANNOT BEAT THEIR WORKMANSHIP, PRICE AND PROFESSIONALISM.